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Servitization of business: Adding value by adding services

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Cited by:

  1. Peter Qvist-Sørensen, 2020. "Applying IIoT and AI - Opportunities, Requirements and Challenges for Industrial Machine and Equipment Manufacturers to Expand Their Services," Central European Business Review, Prague University of Economics and Business, vol. 2020(2), pages 46-77.
  2. Szalavetz, Andrea, 2018. "Digitális átalakulás és fenntarthatóság. A technológiaoptimista környezetgazdászok és a pesszimista ökológiai közgazdászok közötti vita újraindítása [Digital transformation and environmental sustai," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(10), pages 1067-1088.
  3. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
  4. Fritze, Martin P. & Urmetzer, Florian & Khan, Gohar F. & Sarstedt, Marko & Neely, Andy & Schäfers, Tobias, 2018. "From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 2(3), pages 3-16.
  5. Lee, Sunghee & Yoo, Shijin & Kim, Daeki, 2016. "When is servitization a profitable competitive strategy?," International Journal of Production Economics, Elsevier, vol. 173(C), pages 43-53.
  6. Hamid Etemad, 2023. "The emerging new architecture in international entrepreneurship: Dynamic impacts of business models transformation favoring accelerated internationalization of smaller enterprises," Journal of International Entrepreneurship, Springer, vol. 21(3), pages 271-300, September.
  7. Arash Najmaei & Zahra Sadeghinejad, 2023. "Green and sustainable business models: historical roots, growth trajectory, conceptual architecture and an agenda for future research—A bibliometric review of green and sustainable business models," Scientometrics, Springer;Akadémiai Kiadó, vol. 128(2), pages 957-999, February.
  8. Schubert, Torben & Jäger, Angela & Türkeli, Serdar & Visentin, Fabiana, 2020. "Addressing the productivity paradox with big data: A literature review and adaptation of the CDM econometric model," MERIT Working Papers 2020-050, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
  9. David Tempelmayr & Doris Ehrlinger & Christian Stadlmann & Margarethe Uberwimmer & Stefan Mang & Anna Biedersberger, 2019. "The Performance Effect of Dynamic Capabilities in Servitizing Companies," Journal of International Business Research and Marketing, Inovatus Services Ltd., vol. 4(6), pages 42-48, September.
  10. Olivier Cristofini, 2021. "Toward a Discursive Approach to the Hybridization of Practice: Insights from the Case of Servitization in France," Post-Print hal-03886255, HAL.
  11. Idris Oyewale Oyelakin & Satirenjit Kaur Johl, 2022. "Does ISO 14001 and Green Servitization Provide a Push Factor for Sustainable Performance? A Study of Manufacturing Firms," Sustainability, MDPI, vol. 14(15), pages 1-22, August.
  12. Jieun Lee & Hyung-Deok Shin & Saehwa Hong, 2021. "Servitization of Global Manufacturing Business," Journal of Industry, Competition and Trade, Springer, vol. 21(4), pages 565-584, December.
  13. Holger Breinlich & Anson Soderbery & Greg C. Wright, 2018. "From Selling Goods to Selling Services: Firm Responses to Trade Liberalization," American Economic Journal: Economic Policy, American Economic Association, vol. 10(4), pages 79-108, November.
  14. Sophie BOUTILLIER & Blandine LAPERCHE & Fabienne PICARD, 2013. "L’économie de la fonctionnalité : perspective historique et illustration empirique [The economy of functionality: historical perspective and empirical illustration]," Working Papers 35, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
  15. Carlos Galera-Zarco & José Antonio Campos, 2021. "Exploring Servitization in Industrial Construction: A Sustainable Approach," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
  16. Jihwan Lee & Yoo S. Hong, 2016. "Extraction and visualization of industrial service portfolios by text mining of 10-K annual reports," Flexible Services and Manufacturing Journal, Springer, vol. 28(4), pages 551-574, December.
  17. Erik Lindhult & Koteshwar Chirumalla & Pejvak Oghazi & Vinit Parida, 2018. "Value logics for service innovation: practice-driven implications for service-dominant logic," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 457-481, September.
  18. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  19. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Working Papers hal-01111800, HAL.
  20. Jovanovic, Marin & Raja, Jawwad Z. & Visnjic, Ivanka & Wiengarten, Frank, 2019. "Paths to service capability development for servitization: Examining an internal service ecosystem," Journal of Business Research, Elsevier, vol. 104(C), pages 472-485.
  21. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Innovation in public services in the light of public administration paradigms and service innovation perspectives," Working Papers halshs-01934280, HAL.
  22. Olivier Furrer, 2010. "A Customer Relationship Typology of Product Services Strategies," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 29, Edward Elgar Publishing.
  23. Omar, Yamila M. & Minoufekr, Meysam & Plapper, Peter, 2019. "Business analytics in manufacturing: Current trends, challenges and pathway to market leadership," Operations Research Perspectives, Elsevier, vol. 6(C).
  24. Coreynen, Wim & Vanderstraeten, Johanna & van Witteloostuijn, Arjen & Cannaerts, Nele & Loots, Ellen & Slabbinck, Hendrik, 2020. "What drives product-service integration? An abductive study of decision-makers’ motives and value strategies," Journal of Business Research, Elsevier, vol. 117(C), pages 189-200.
  25. Andreas Hartmann & Andrew Davies & Lars Frederiksen, 2010. "Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities," Construction Management and Economics, Taylor & Francis Journals, vol. 28(11), pages 1165-1175.
  26. Ali Sen, 2024. "Structural Change at a Disaggregated Level: Sectoral Heterogeneity Matters," Working Papers 048, The Productivity Institute.
  27. Marco Bellandi & Silvia Lombardi & Erica Santini, 2020. "Traditional manufacturing areas and the emergence of product-service systems: the case of Italy," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 47(2), pages 311-331, June.
  28. Grover,Arti Goswami & Mattoo,Aaditya, 2021. "Why Do Manufacturing Firms Sell Services ? Evidence from India," Policy Research Working Paper Series 9701, The World Bank.
  29. Li-Min Chuang & Yu-Po Lee, 2023. "Dilemmas and Strategies of Digital Servitization: A Multiple Case Comparative Study," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 13(5), pages 1-2.
  30. Bustinza, Oscar F. & Lafuente, Esteban & Rabetino, Rodrigo & Vaillant, Yancy & Vendrell-Herrero, Ferran, 2019. "Make-or-buy configurational approaches in product-service ecosystems and performance," Journal of Business Research, Elsevier, vol. 104(C), pages 393-401.
  31. Alessandro Augurio & Laura Castaldi & Felice Addeo, 2018. "Servitization in managerial literature: A content analysis," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(2), pages 131-160.
  32. Lei Shen & Cong Sun & Muhammad Ali, 2021. "Role of Servitization, Digitalization, and Innovation Performance in Manufacturing Enterprises," Sustainability, MDPI, vol. 13(17), pages 1-17, September.
  33. Vinit Parida & Joakim Wincent, 2019. "Why and how to compete through sustainability: a review and outline of trends influencing firm and network-level transformation," International Entrepreneurship and Management Journal, Springer, vol. 15(1), pages 1-19, March.
  34. Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013. "Two decades of research on innovation in services: Which place for public services?," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
  35. Ming-Hui Huang & Roland T. Rust, 2017. "Technology-driven service strategy," Journal of the Academy of Marketing Science, Springer, vol. 45(6), pages 906-924, November.
  36. Wei, Zelong & Huang, Wengao & Wang, Yanping & Sun, Lulu, 2022. "When does servitization promote product innovation? The moderating roles of product modularization and organization formalization," Technovation, Elsevier, vol. 117(C).
  37. Marco Bertoni, 2019. "Multi-Criteria Decision Making for Sustainability and Value Assessment in Early PSS Design," Sustainability, MDPI, vol. 11(7), pages 1-27, April.
  38. Grubic, Tonci & Jennions, Ian, 2018. "Do outcome-based contracts exist? The investigation of power-by-the-hour and similar result-oriented cases," International Journal of Production Economics, Elsevier, vol. 206(C), pages 209-219.
  39. Li-Min Chuang, 2019. "A reconceptualization of manufacturers’ sustainable product-service business models: Triple bottom line perspective," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 9(1), pages 1-4.
  40. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
  41. Mateusz Jankiewicz & Elżbieta Szulc, 2024. "The Consequences of Economy Servitization for Ensuring Energy Sustainability—The Case of Developed and Developing Countries," Energies, MDPI, vol. 17(20), pages 1-16, October.
  42. Kapoor, Kawaljeet & Bigdeli, Ali Ziaee & Schroeder, Andreas & Baines, Tim, 2022. "A platform ecosystem view of servitization in manufacturing," Technovation, Elsevier, vol. 118(C).
  43. Lütjen, Heiner & Tietze, Frank & Schultz, Carsten, 2017. "Service transitions of product-centric firms: An explorative study of service transition stages and barriers in Germany's energy market," International Journal of Production Economics, Elsevier, vol. 192(C), pages 106-119.
  44. Hao Li & Shanghua Mi & Qifeng Li & Xiaoyu Wen & Dongping Qiao & Guofu Luo, 2020. "A scheduling optimization method for maintenance, repair and operations service resources of complex products," Journal of Intelligent Manufacturing, Springer, vol. 31(7), pages 1673-1691, October.
  45. Lukas Esser & Mischa Seiter, 2015. "Industrial Service Networks — Spezifika und Überblick über den Stand der Forschung," Schmalenbach Journal of Business Research, Springer, vol. 67(69), pages 1-16, January.
  46. Viitamo, Esa & Luoto, Seppo & Seppälä, Timo, 2016. "Network Positioning through Manufacturing Services - Lessons from the Contract Manufacturing Industry," ETLA Working Papers 34, The Research Institute of the Finnish Economy.
  47. Faridah Djellal & Faïz Gallouj, 2011. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Post-Print halshs-01113986, HAL.
  48. Birch-Jensen, Andrea & Gremyr, Ida & Halldórsson, Árni, 2020. "Digitally connected services: Improvements through customer-initiated feedback," European Management Journal, Elsevier, vol. 38(5), pages 814-825.
  49. Vidickienė Dalia & Vilkė Rita & Gedminaitė-Raudonė Živilė, 2020. "Transformative Tourism as an Innovative Tool for Rural Development," European Countryside, Sciendo, vol. 12(3), pages 277-291, September.
  50. Miikka J. Lehtonen & J. Tuomas Harviainen & Annakaisa Kultima, 2023. "How monetization mechanisms in mobile games influence consumers’ identity extensions," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 113-136, March.
  51. Omar Bamieh & Francesco Bripi & Matteo Fiorini, 2022. "Services trade and labor market outcomes: Evidence from Italian firms," Review of International Economics, Wiley Blackwell, vol. 30(3), pages 673-701, August.
  52. Faridah Djellal & Faïz Gallouj, 2013. "The productivity challenge in services: measurement and strategic perspectives," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 282-299, February.
  53. Struwe, Sascha & Slepniov, Dmitrij, 2023. "Unlocking digital servitization: A conceptualization of value co-creation capabilities," Journal of Business Research, Elsevier, vol. 160(C).
  54. Mota, Joao & Santos, Jose Novais, 2021. "Dynamic roles of suppliers in the specification of business services," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
  55. Christian Chiarot & Robert Eduardo Cooper Ordoñez & Carlos Lahura, 2022. "Evaluation of the Applicability of the Circular Economy and the Product-Service System Model in a Bearing Supplier Company," Sustainability, MDPI, vol. 14(19), pages 1-16, October.
  56. Weeks, Richard & Benade, Siebert, 2015. "The development of a generic servitization systems framework," Technology in Society, Elsevier, vol. 43(C), pages 97-104.
  57. Xiaoyong Qiao & Yongzhe Guo & Pengyang Zhang & Xue Chen, 2024. "Servitization of Manufacturing Industry Export Enterprises, Multinational Corporation GVC Activities and Pollution Reduction in China," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 14(1), pages 1-8.
  58. Julian T. M. Pinto & Manuel E. Morales & Mariia Fedoruk & Marina Kovaleva & Arnaud Diemer, 2019. "Servitization in Support of Sustainable Cities: What Are Steel’s Contributions and Challenges?," Sustainability, MDPI, vol. 11(3), pages 1-18, February.
  59. Bottani, Eleonora & Rizzi, Antonio, 2006. "Strategic management of logistics service: A fuzzy QFD approach," International Journal of Production Economics, Elsevier, vol. 103(2), pages 585-599, October.
  60. Farsi, Maryam & Erkoyuncu, John Ahmet, 2021. "An agent-based approach to quantify the uncertainty in Product-Service System contract decisions: A case study in the machine tool industry," International Journal of Production Economics, Elsevier, vol. 233(C).
  61. Mirosław Matusek, 2022. "Exploitation, Exploration, or Ambidextrousness—An Analysis of the Necessary Conditions for the Success of Digital Servitisation," Sustainability, MDPI, vol. 15(1), pages 1-20, December.
  62. Yu Zhang & Yajuan Wang & Yao Li, 2021. "Facilitating Servitization in Manufacturing Firms: The Influence of Strategic Orientation," Sustainability, MDPI, vol. 13(24), pages 1-20, December.
  63. Martina Magli, 2020. "The Direct and Indirect Effect of Services Offshoring on Local Labour Market Outcomes," CESifo Working Paper Series 8413, CESifo.
  64. Carlo Pugnetti & Mischa Seitz, 2021. "Data-Driven Services in Insurance: Potential Evolution and Impact in the Swiss Market," JRFM, MDPI, vol. 14(5), pages 1-16, May.
  65. Friedrich A. Halstenberg & Kai Lindow & Rainer Stark, 2019. "Leveraging Circular Economy through a Methodology for Smart Service Systems Engineering," Sustainability, MDPI, vol. 11(13), pages 1-36, June.
  66. Marcus Grieger & André Ludwig, 2019. "On the move towards customer-centric business models in the automotive industry - a conceptual reference framework of shared automotive service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 473-500, September.
  67. Li, Zhongshun & Xie, Weihong & Wang, Zhong & Wang, Yongjian & Huang, Danyu, 2023. "Antecedent configurations and performance of business models of intelligent manufacturing enterprises," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  68. Zhang, Junnan & Sun, Xiaohua & Yuan, Fang & Liu, Xiaoling, 2023. "Which type of servitization promotes firm performance: Embedded or hybrid?," Economic Modelling, Elsevier, vol. 126(C).
  69. Marko Kohtamäki & Stephan C. Henneberg & Veronica Martinez & Koji Kimita & Heiko Gebauer, 2019. "A Configurational Approach to Servitization: Review and Research Directions," Service Science, INFORMS, vol. 11(3), pages 213-240, October.
  70. Rabetino, Rodrigo & Kohtamäki, Marko & Gebauer, Heiko, 2017. "Strategy map of servitization," International Journal of Production Economics, Elsevier, vol. 192(C), pages 144-156.
  71. David Córcoles & Carmen Díaz-Mora & Rosario Gandoy & Ángela Triguero, 2023. "The role of servitization in international entrepreneurship: An analysis for Spanish manufacturing firms," Journal of International Entrepreneurship, Springer, vol. 21(2), pages 214-244, June.
  72. Alina Neamtu (Idorasi) & Stelian Stancu & Gheorghe Hurduzeu, 2020. "Creating Effective Customer Solutions – a Global Perspective," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 23(75), pages 38-69, March.
  73. Bach Q. Ho, 2024. "Customers’ Prior Knowledge in the Servitization of Traditional Handicrafts," Businesses, MDPI, vol. 4(1), pages 1-11, February.
  74. Mariachiara Barzotto & Lisa De Propris, 2021. "The value of firm linkages in the age of industry 4.0: a qualitative comparative analysis," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 67(2), pages 245-272, October.
  75. Myungjin Hyun & Jieun Kim, 2021. "Challenge or opportunity? A case of tire rental servitization from financial and channel perspectives," Service Business, Springer;Pan-Pacific Business Association, vol. 15(1), pages 1-17, March.
  76. Mariachiara Barzotto, 2024. "Educational (mis)match in the context of new manufacturing: A qualitative comparative analysis study in five European countries," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 29(2), pages 2116-2138, April.
  77. Markus Kelle, 2013. "Crossing Industry Borders: German Manufacturers as Services Exporters," The World Economy, Wiley Blackwell, vol. 36(12), pages 1494-1515, December.
  78. Dussaux, Damien & Dechezleprêtre, Antoine & Glachant, Matthieu, 2022. "The impact of intellectual property rights protection on low-carbon trade and foreign direct investments," Energy Policy, Elsevier, vol. 171(C).
  79. Karatzas, Antonios & Daskalakis, George & Bastl, Marko & Johnson, Mark, 2022. "Risky business? Shareholder value effects of service provision," International Journal of Production Economics, Elsevier, vol. 244(C).
  80. Mariusz Salwin & Ilona Jacyna-Gołda & Andrzej Kraslawski & Aneta Ewa Waszkiewicz, 2022. "The Use of Business Model Canvas in the Design and Classification of Product-Service Systems Design Methods," Sustainability, MDPI, vol. 14(7), pages 1-23, April.
  81. Moerchel, Alexander & Tietze, Frank & Urmetzer, Florian, 2023. "Visualising dynamics in innovation ecosystems: A new method and demonstration in the commercial aircraft MRO ecosystem," Technovation, Elsevier, vol. 128(C).
  82. Datta, Partha Priya, 2020. "Hidden costs in different stages of advanced services – A multi-actor perspective of performance based contracts," Journal of Business Research, Elsevier, vol. 121(C), pages 667-685.
  83. Aquilante, Tommaso & Vendrell-Herrero, Ferran, 2021. "Bundling and exporting: Evidence from German SMEs," Journal of Business Research, Elsevier, vol. 132(C), pages 32-44.
  84. Shleha, Waleed & Vaillant, Yancy & Vendrell-Herrero, Ferran, 2023. "Entry mode diversity and closing commercial deals with international customers: The moderating role of advanced servitization," International Business Review, Elsevier, vol. 32(1).
  85. repec:ers:journl:v:volumexxi:y:2018:i:issue4:p:92-108 is not listed on IDEAS
  86. Tian, Jiamian & Coreynen, Wim & Matthyssens, Paul & Shen, Lei, 2022. "Platform-based servitization and business model adaptation by established manufacturers," Technovation, Elsevier, vol. 118(C).
  87. Faridah Djellal & Faïz Gallouj, 2018. "Services, service innovation and the ecological challenge," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), A Research Agenda for Service Innovation, chapter 2, pages 27-45, Edward Elgar Publishing.
  88. Qingyan Zhu, 2023. "How Will the Relationship between Technological Innovation and Green Total Factor Productivity Change under the Influence of Service-Oriented Upgrading of Industrial Structure?," Sustainability, MDPI, vol. 15(6), pages 1-16, March.
  89. Koppe, Timo & Islam, Nihal, 2021. "Digital Service Innovation in Plant and Mechanical Engineering: Exploring Contextual Factors in the Innovation Process," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 126914, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
  90. Serena Galvani & Elisa Carloni & Roberta Bocconcelli & Alessandro Pagano, 2022. "From After-Sales to Advanced Services: A Network Analysis on the Impacts of Digital Servitization Evolution," Sustainability, MDPI, vol. 14(14), pages 1-19, July.
  91. Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  92. Alberto de la Calle & Inmaculada Freije & Aitor Oyarbide, 2021. "Digital Product–Service Innovation and Sustainability: A Multiple-Case Study in the Capital Goods Industry," Sustainability, MDPI, vol. 13(11), pages 1-29, June.
  93. Zong, Yi & Gu, Guoda, 2022. "The threshold effect of manufacturing Servitization on carbon emission: An empirical analysis based on multinational panel data," Structural Change and Economic Dynamics, Elsevier, vol. 60(C), pages 353-364.
  94. Georgia Katsifaraki, 2018. "Value creation in the market ecosystem: A Service-Dominant logic perspective," University of Cyprus Working Papers in Economics 14-2018, University of Cyprus Department of Economics.
  95. Hakyeon Lee & Hanbin Seo & Youngjung Geum, 2018. "Uncovering the Topic Landscape of Product-Service System Research: from Sustainability to Value Creation," Sustainability, MDPI, vol. 10(4), pages 1-15, March.
  96. Diogo Pombo & Mário Franco, 2023. "A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 529-555, June.
  97. Lerch, Christian M. & Horvat, Djerdj & Jasny, Johannes, 2024. "When manufacturers turn into digital platform providers: A transformation model to understand the platformization pathway," International Journal of Production Economics, Elsevier, vol. 273(C).
  98. Kohtamäki, Marko & Parida, Vinit & Patel, Pankaj C. & Gebauer, Heiko, 2020. "The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
  99. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
  100. Zichao Nie & Francesco Zurlo & Elisabetta Camussi & Chiara Annovazzi, 2019. "Service Ecosystem Design for Improving the Service Sustainability: A Case of Career Counselling Services in the Italian Higher Education Institution," Sustainability, MDPI, vol. 11(5), pages 1-24, March.
  101. Cenamor, J. & Rönnberg Sjödin, D. & Parida, V., 2017. "Adopting a platform approach in servitization: Leveraging the value of digitalization," International Journal of Production Economics, Elsevier, vol. 192(C), pages 54-65.
  102. Matthieu Crozet & Emmanuel Milet, 2017. "Should everybody be in services? The effect of servitization on manufacturing firm performance," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 26(4), pages 820-841, December.
  103. Anja Jankovic-Zugic & Nenad Medic & Marko Pavlovic & Tanja Todorovic & Slavko Rakic, 2023. "Servitization 4.0 as a Trigger for Sustainable Business: Evidence from Automotive Digital Supply Chain," Sustainability, MDPI, vol. 15(3), pages 1-13, January.
  104. Castellani, Davide & De Benedictis, Luca & Horgos, Daniel, 2013. "Can we really trust offshoring indices?," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 159-172.
  105. Oana Madalina Popescu & Stelian Stancu & Alina Neamtu Idorasi & Paul Marinescu, 2019. "Customer solutions – new sources of sustainable competitive advantage in times of global economic crisis," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 7-30, December.
  106. Huikkola, Tuomas & Kohtamäki, Marko & Rabetino, Rodrigo & Makkonen, Hannu & Holtkamp, Philipp, 2022. "Overcoming the challenges of smart solution development: Co-alignment of processes, routines, and practices to manage product, service, and software integration," Technovation, Elsevier, vol. 118(C).
  107. Visnjic, Ivanka & Neely, Andy & Jovanovic, Marin, 2018. "The path to outcome delivery: Interplay of service market strategy and open business models," Technovation, Elsevier, vol. 72, pages 46-59.
  108. Anna Mateja Punstein & Johannes Glückler, 2021. "How Small and Medium Sized Firms Walk the Path to Hybridity," Sustainability, MDPI, vol. 13(5), pages 1-15, February.
  109. Su, Xiaoyan & Anwar, Sajid & Zhou, Ying & Tang, Xuan, 2020. "Services trade restrictiveness and manufacturing export sophistication," The North American Journal of Economics and Finance, Elsevier, vol. 51(C).
  110. Rezapour, Shabnam & Allen, Janet K. & Mistree, Farrokh, 2016. "Reliable product-service supply chains for repairable products," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 95(C), pages 299-321.
  111. Münch, Christopher & Marx, Emanuel & Benz, Lukas & Hartmann, Evi & Matzner, Martin, 2022. "Capabilities of digital servitization: Evidence from the socio-technical systems theory," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  112. Zhou, Dan & Yan, Tingting & Zhao, Lilong & Guo, Jingjing, 2020. "Performance implications of servitization: Does a Manufacturer's service supply network matter?," International Journal of Production Economics, Elsevier, vol. 219(C), pages 31-42.
  113. Gebauer, Heiko & Gustafsson, Anders & Witell, Lars, 2011. "Competitive advantage through service differentiation by manufacturing companies," Journal of Business Research, Elsevier, vol. 64(12), pages 1270-1280.
  114. Harkonen, Janne & Haapasalo, Harri & Hanninen, Kai, 2015. "Productisation: A review and research agenda," International Journal of Production Economics, Elsevier, vol. 164(C), pages 65-82.
  115. Martinez, Veronica & Neely, Andy & Velu, Chander & Leinster-Evans, Stewart & Bisessar, Dav, 2017. "Exploring the journey to services," International Journal of Production Economics, Elsevier, vol. 192(C), pages 66-80.
  116. Jose Albors-Garrigos & María Miguel Molina, 2023. "The servitization of innovation in the retail grocery sector: The case of Mercadona," Journal of International Entrepreneurship, Springer, vol. 21(2), pages 245-270, June.
  117. Lino Cinquini & Andrea Tenucci, 2011. "Management Accounting for Service: A Research Agenda," Working Papers 201102, Scuola Superiore Sant'Anna of Pisa, Istituto di Management.
  118. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
  119. Koldewey, Christian & Hemminger, Anja & Reinhold, Jannik & Gausemeier, Jürgen & Dumitrescu, Roman & Chohan, Nadia & Frank, Maximilian, 2022. "Aligning strategic position, behavior, and structure for smart service businesses in manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  120. Guedes, Maria João & Patel, Pankaj C. & Kowalkowski, Christian & Oghazi, Pejvak, 2022. "Family business, servitization, and performance: Evidence from Portugal," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
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