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Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities

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Listed:
  • Andreas Hartmann
  • Andrew Davies
  • Lars Frederiksen

Abstract

Public agencies in construction increasingly involve the private sector in the provision of various public goods and services. With the extension of private sector involvement, public agencies are confronted with the need to acquire new capabilities. The results of two comparative case studies from the UK and the Netherlands show that the level and focus of capability learning change over time. Public agencies follow different learning trajectories and need to address the dynamic character of the learning in order to successfully employ (a) contractual and (b) relational capabilities in their exchange relationships.

Suggested Citation

  • Andreas Hartmann & Andrew Davies & Lars Frederiksen, 2010. "Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities," Construction Management and Economics, Taylor & Francis Journals, vol. 28(11), pages 1165-1175.
    • Handle: RePEc:taf:conmgt:v:28:y:2010:i:11:p:1165-1175
    DOI: 10.1080/01446193.2010.521942
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    References listed on IDEAS

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    Cited by:

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    2. Jonathan Rösler & Tobias Söll & Louise Hancock & Thomas Friedli, 2021. "Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective," Administrative Sciences, MDPI, vol. 11(2), pages 1-20, May.

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