IDEAS home Printed from https://ideas.repec.org/a/taf/conmgt/v28y2010i11p1165-1175.html
   My bibliography  Save this article

Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities

Author

Listed:
  • Andreas Hartmann
  • Andrew Davies
  • Lars Frederiksen

Abstract

Public agencies in construction increasingly involve the private sector in the provision of various public goods and services. With the extension of private sector involvement, public agencies are confronted with the need to acquire new capabilities. The results of two comparative case studies from the UK and the Netherlands show that the level and focus of capability learning change over time. Public agencies follow different learning trajectories and need to address the dynamic character of the learning in order to successfully employ (a) contractual and (b) relational capabilities in their exchange relationships.

Suggested Citation

  • Andreas Hartmann & Andrew Davies & Lars Frederiksen, 2010. "Learning to deliver service-enhanced public infrastructure: balancing contractual and relational capabilities," Construction Management and Economics, Taylor & Francis Journals, vol. 28(11), pages 1165-1175.
    • Handle: RePEc:taf:conmgt:v:28:y:2010:i:11:p:1165-1175
    DOI: 10.1080/01446193.2010.521942
    as

    Download full text from publisher

    File URL: http://www.tandfonline.com/doi/abs/10.1080/01446193.2010.521942
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/01446193.2010.521942?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    2. Vandermerwe, Sandra & Rada, Juan, 1988. "Servitization of business: Adding value by adding services," European Management Journal, Elsevier, vol. 6(4), pages 314-324, December.
    3. Prencipe, Andrea & Tell, Fredrik, 2001. "Inter-project learning: processes and outcomes of knowledge codification in project-based firms," Research Policy, Elsevier, vol. 30(9), pages 1373-1394, December.
    4. Scott D. N. Cook & John Seely Brown, 1999. "Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing," Organization Science, INFORMS, vol. 10(4), pages 381-400, August.
    5. Daniel A. Levinthal & James G. March, 1993. "The myopia of learning," Strategic Management Journal, Wiley Blackwell, vol. 14(S2), pages 95-112, December.
    6. Maurizio Zollo & Sidney G. Winter, 2002. "Deliberate Learning and the Evolution of Dynamic Capabilities," Organization Science, INFORMS, vol. 13(3), pages 339-351, June.
    7. Hobday, Mike, 2000. "The project-based organisation: an ideal form for managing complex products and systems?," Research Policy, Elsevier, vol. 29(7-8), pages 871-893, August.
    8. Prashant Kale & Harbir Singh, 2007. "Building firm capabilities through learning: the role of the alliance learning process in alliance capability and firm‐level alliance success," Strategic Management Journal, Wiley Blackwell, vol. 28(10), pages 981-1000, October.
    9. Michael A. Lewis & Jens K. Roehrich, 2009. "Contracts, relationships and integration: towards a model of the procurement of complex performance," International Journal of Procurement Management, Inderscience Enterprises Ltd, vol. 2(2), pages 125-142.
    10. Kyle J. Mayer & Nicholas S. Argyres, 2004. "Learning to Contract: Evidence from the Personal Computer Industry," Organization Science, INFORMS, vol. 15(4), pages 394-410, August.
    11. Gernot Grabher, 2002. "Cool Projects, Boring Institutions: Temporary Collaboration in Social Context," Regional Studies, Taylor & Francis Journals, vol. 36(3), pages 205-214.
    12. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    13. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Martijn Hurk, 2016. "Learning to contract in public–private partnerships for road infrastructure: recent experiences in Belgium," Policy Sciences, Springer;Society of Policy Sciences, vol. 49(3), pages 309-333, September.
    2. Jonathan Rösler & Tobias Söll & Louise Hancock & Thomas Friedli, 2021. "Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective," Administrative Sciences, MDPI, vol. 11(2), pages 1-20, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. David Obstfeld, 2012. "Creative Projects: A Less Routine Approach Toward Getting New Things Done," Organization Science, INFORMS, vol. 23(6), pages 1571-1592, December.
    2. Yuan, Chun & Xue, Doudou & He, Xin, 2021. "A balancing strategy for ambidextrous learning, dynamic capabilities, and business model design, the opposite moderating effects of environmental dynamism," Technovation, Elsevier, vol. 103(C).
    3. Ferreira, Jorge & Coelho, Arnaldo & Moutinho, Luiz, 2020. "Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation," Technovation, Elsevier, vol. 92.
    4. Verreynne, Martie-Louise & Hine, Damian & Coote, Len & Parker, Rachel, 2016. "Building a scale for dynamic learning capabilities: The role of resources, learning, competitive intent and routine patterning," Journal of Business Research, Elsevier, vol. 69(10), pages 4287-4303.
    5. Jiewei Zu & Jianan Wang & Jun Ma, 2022. "Ambidexterity in a Rapidly Changing Environment of China: Top Management Team Decision Making and Sustained Performance," Sustainability, MDPI, vol. 14(7), pages 1-20, March.
    6. Schriber, Svante & Löwstedt, Jan, 2015. "Tangible resources and the development of organizational capabilities," Scandinavian Journal of Management, Elsevier, vol. 31(1), pages 54-68.
    7. Lobo, Sunila & Whyte, Jennifer, 2017. "Aligning and Reconciling: Building project capabilities for digital delivery," Research Policy, Elsevier, vol. 46(1), pages 93-107.
    8. Giovanni Gavetti, 2012. "PERSPECTIVE—Toward a Behavioral Theory of Strategy," Organization Science, INFORMS, vol. 23(1), pages 267-285, February.
    9. Pinho, José Carlos & Prange, Christiane, 2016. "The effect of social networks and dynamic internationalization capabilities on international performance," Journal of World Business, Elsevier, vol. 51(3), pages 391-403.
    10. Cacciatori, Eugenia, 2008. "Memory objects in project environments: Storing, retrieving and adapting learning in project-based firms," Research Policy, Elsevier, vol. 37(9), pages 1591-1601, October.
    11. Liu, Ting & Li, Xizhuo, 2022. "How Do MNCs Conduct Local Technological Innovation in a Host Country? An Examination From Subsidiaries' Perspective," Journal of International Management, Elsevier, vol. 28(3).
    12. Yi Liu & Longwei Wang & Changhong Yuan & Yuan Li, 2012. "Information communication, organizational capability and new product development: an empirical study of Chinese firms," The Journal of Technology Transfer, Springer, vol. 37(4), pages 416-432, August.
    13. Jorge Ferreira & Sofia Cardim & Arnaldo Coelho, 2021. "Dynamic Capabilities and Mediating Effects of Innovation on the Competitive Advantage and Firm’s Performance: the Moderating Role of Organizational Learning Capability," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(2), pages 620-644, June.
    14. Justin Tan & Yong Zeng, 2009. "A stage-dependent model of resource utilization, strategic flexibility, and implications for performance over time: Empirical evidence from a transitional environment," Asia Pacific Journal of Management, Springer, vol. 26(3), pages 563-588, September.
    15. Dennys Eduardo Rossetto & Roberto Carlos Bernardes & Felipe Mendes Borini & Cristiane Chaves Gattaz, 2018. "Structure and evolution of innovation research in the last 60 years: review and future trends in the field of business through the citations and co-citations analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 115(3), pages 1329-1363, June.
    16. Huang, Tsu-Te (Andrew) & Chen, Le & Stewart, Rodney A. & Panuwatwanich, Kriengsak, 2013. "Leveraging power of learning capability upon manufacturing operations," International Journal of Production Economics, Elsevier, vol. 145(1), pages 233-252.
    17. O'Reilly, Charles A., III & Tushman, Michael, 2007. "Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma," Research Papers 1963, Stanford University, Graduate School of Business.
    18. Lina Liu & Bo Yu & Weiwei Wu, 2019. "The Formation and Effects of Exploitative Dynamic Capabilities and Explorative Dynamic Capabilities: An Empirical Study," Sustainability, MDPI, vol. 11(9), pages 1-21, May.
    19. Ng, Stephen C.H. & Rungtusanatham, Johnny M. & Zhao, Xiande & Lee, T.S., 2015. "Examining process management via the lens of exploitation and exploration: Reconceptualization and scale development," International Journal of Production Economics, Elsevier, vol. 163(C), pages 1-15.
    20. Su, Hung-Chung & Chen, Yi-Su, 2013. "Unpacking the relationships between learning mechanisms, culture types, and plant performance," International Journal of Production Economics, Elsevier, vol. 146(2), pages 728-737.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:conmgt:v:28:y:2010:i:11:p:1165-1175. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RCME20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.