Innovation in public services in the light of public administration paradigms and service innovation perspectives
[L’innovation dans les services publics à la lumière des paradigmes de l’administration publique et des perspectives de l’innovation de service]
Author
Abstract
Suggested Citation
DOI: 10.15122/isbn.978-2-406-09862-1.p.009
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-02437350
Download full text from publisher
Other versions of this item:
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in Public Services in the Light of Public Administration Paradigms and Service Innovation Perspectives," Post-Print halshs-03177989, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Innovation in public services in the light of public administration paradigms and service innovation perspectives," Working Papers halshs-01934280, HAL.
References listed on IDEAS
- Eric von Hippel, 1986. "Lead Users: A Source of Novel Product Concepts," Management Science, INFORMS, vol. 32(7), pages 791-805, July.
- Vandermerwe, Sandra & Rada, Juan, 1988. "Servitization of business: Adding value by adding services," European Management Journal, Elsevier, vol. 6(4), pages 314-324, December.
- Sandra Phlippen & Bert van der Knaap, 2007. "When Clusters become Networks," Tinbergen Institute Discussion Papers 07-100/3, Tinbergen Institute.
- Lars Fuglsang, 2010. "Bricolage and invisible innovation in public service innovation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 67-87.
- Carlsson, B & Stankiewicz, R, 1991. "On the Nature, Function and Composition of Technological Systems," Journal of Evolutionary Economics, Springer, vol. 1(2), pages 93-118, April.
- Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.
- repec:bla:revinw:v:46:y:2000:i:3:p:369-87 is not listed on IDEAS
- Bernard Enjolras, 2010. "Gouvernance verticale, gouvernance horizontale et économie sociale et solidaire : le cas des services à la personne," Géographie, économie, société, Lavoisier, vol. 12(1), pages 15-30.
- Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013.
"Two decades of research on innovation in services: Which place for public services?,"
Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
- Faridah Djellal & Faïz Gallouj, 2012. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01134142, HAL.
- Faridah Djellal & Faïz Gallouj & Ian Miles, 2013. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01133837, HAL.
- Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
- repec:bla:revinw:v:23:y:1977:i:4:p:315-38 is not listed on IDEAS
- de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
- Jean Gadrey, 2000. "The Characterization Of Goods And Services: An Alternative Approach," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 46(3), pages 369-387, September.
- Vickers, Ian & Lyon, Fergus & Sepulveda, Leandro & McMullin, Caitlin, 2017. "Public service innovation and multiple institutional logics: The case of hybrid social enterprise providers of health and wellbeing," Research Policy, Elsevier, vol. 46(10), pages 1755-1768.
- Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
- Saviotti, P. P. & Metcalfe, J. S., 1984. "A theoretical approach to the construction of technological output indicators," Research Policy, Elsevier, vol. 13(3), pages 141-151, June.
- T. P. Hill, 1977. "On Goods And Services," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 23(4), pages 315-338, December.
- Stephen P. Osborne, 2018. "From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?," Public Management Review, Taylor & Francis Journals, vol. 20(2), pages 225-231, February.
- Paul Windrum & Per Koch (ed.), 2008. "Innovation in Public Sector Services," Books, Edward Elgar Publishing, number 4030.
- Windrum, Paul & Garcia-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
- Franke, Nikolaus & Shah, Sonali, 2003. "How communities support innovative activities: an exploration of assistance and sharing among end-users," Research Policy, Elsevier, vol. 32(1), pages 157-178, January.
- Jean Hartley, 2005. "Innovation in Governance and Public Services: Past and Present," Public Money & Management, Taylor & Francis Journals, vol. 25(1), pages 27-34, January.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Ada Scupola & Lars Fuglsang & Faiz Gallouj & Anne Vorre Hansen, 2021.
"Understandings of Social Innovation within the Danish Public Sector: A Literature Review,"
Administrative Sciences, MDPI, vol. 11(2), pages 1-18, May.
- Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
- Vassallo, Jarrod P. & Banerjee, Sourindra & Zaman, Hasanuzzaman & Prabhu, Jaideep C., 2023. "Design thinking and public sector innovation: The divergent effects of risk-taking, cognitive empathy and emotional empathy on individual performance," Research Policy, Elsevier, vol. 52(6).
- Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2021.
"Which innovation regime for public service innovation networks for social innovation (PSINSIs)? Lessons from a European cases database,"
Research Policy, Elsevier, vol. 50(9).
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018.
"Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation,"
Working Papers
halshs-01934275, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-02445373, HAL.
- Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
- Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018.
"Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation,"
Working Papers
halshs-01934275, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-02445373, HAL.
- Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
- Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013.
"Two decades of research on innovation in services: Which place for public services?,"
Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
- Faridah Djellal & Faïz Gallouj, 2012. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01134142, HAL.
- Faridah Djellal & Faïz Gallouj & Ian Miles, 2013. "Two decades of research on innovation in services: Which place for public services?," Post-Print halshs-01133837, HAL.
- Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
- Faïz Gallouj & Maria Savona, 2009.
"Innovation in services: a review of the debate and a research agenda,"
Journal of Evolutionary Economics, Springer, vol. 19(2), pages 149-172, April.
- Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
- Faïz Gallouj & Maria Savona, 2009. "Innovation in services: A review of the debate and a research agenda," Working Papers hal-01111796, HAL.
- Faïz Gallouj & Maria Savona, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01133781, HAL.
- Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
- Faridah Djellal & Faïz Gallouj, 2018.
"Fifteen advances in service innovation studies,"
Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65,
Edward Elgar Publishing.
- Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018.
"Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s),"
Working Papers
halshs-01934284, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Post-Print halshs-03177995, HAL.
- Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
- Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
- Faïz Gallouj & Marja Toivonen, 2011.
"Elaborating the characteristics-based approach to service innovation: making the service process visible,"
Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 33-58.
- Faïz Gallouj & Marja Toivonen, 2009. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Working Papers hal-01111798, HAL.
- Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
- Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013.
"Public–private partnerships in hospital innovation: what lessons for hospital management?,"
Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302,
Edward Elgar Publishing.
- Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Provost, 2010. "Public-private partnerships in hospital innovation: what lessons for hospital management?," Working Papers hal-01111793, HAL.
- Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Provost, 2011. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Post-Print halshs-01113976, HAL.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020.
"Towards a servitization of innovation networks: a mapping,"
Public Management Review, Taylor & Francis Journals, vol. 22(9), pages 1368-1397, July.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
- Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
- Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
- Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
- Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
- Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
- Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
More about this item
Keywords
Innovation; services; public services; public administration; new public management; new public governance; services publics; administration publique; nouveau management public; nouvelle gouvernance publique; innovation;All these keywords.
NEP fields
This paper has been announced in the following NEP Reports:- NEP-INO-2020-03-30 (Innovation)
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-02437350. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.