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A Research Agenda for Service Innovation

Editor

Listed:
  • Faïz Gallouj
  • Faridah Djellal

Abstract

This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Faïz Gallouj & Faridah Djellal (ed.), 2018. "A Research Agenda for Service Innovation," Books, Edward Elgar Publishing, number 17463.
    • Handle: RePEc:elg:eebook:17463
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    File URL: https://www.elgaronline.com/view/edcoll/9781786433442/9781786433442.xml
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    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Ada Scupola & Lars Fuglsang & Faiz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, May.
    2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
    3. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    6. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    7. Richter, Ralph, 2020. "Innovations at the edge: how local innovations are established in less favourable environments," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Latest Ar, pages 1-21.
    8. Alessandra Cepparulo & Antonello Zanfei, 2019. "The diffusion of public eServices in European cities," Working Papers 1904, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2019.
    9. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
    11. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.

    Book Chapters

    The following chapters of this book are listed in IDEAS

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