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Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets

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Cited by:

  1. Ravi Bapna & Edward McFowland & Probal Mojumder & Jui Ramaprasad & Akhmed Umyarov, 2023. "So, Who Likes You? Evidence from a Randomized Field Experiment," Management Science, INFORMS, vol. 69(7), pages 3939-3957, July.
  2. Mariani, Marcello M. & Fosso Wamba, Samuel, 2020. "Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies," Journal of Business Research, Elsevier, vol. 121(C), pages 338-352.
  3. Young Kwark & Jianqing Chen & Srinivasan Raghunathan, 2014. "Online Product Reviews: Implications for Retailers and Competing Manufacturers," Information Systems Research, INFORMS, vol. 25(1), pages 93-110, March.
  4. Qingfeng Zeng & Qian Guo & Wei Zhuang & Yu Zhang & Weiguo Fan, 2023. "Do Real-Time Reviews Matter? Examining how Bullet Screen Influences Consumers’ Purchase Intention in Live Streaming Commerce," Information Systems Frontiers, Springer, vol. 25(5), pages 2051-2067, October.
  5. Cheng Zhao & Chong Alex Wang, 2023. "A cross-site comparison of online review manipulation using Benford’s law," Electronic Commerce Research, Springer, vol. 23(1), pages 365-406, March.
  6. Hu, Ye & Li, Xinxin, 2011. "Context-Dependent Product Evaluations: An Empirical Analysis of Internet Book Reviews," Journal of Interactive Marketing, Elsevier, vol. 25(3), pages 123-133.
  7. Harman Preet Singh & Mohammad Alshallaqi & Mohammed Altamimi, 2023. "Predicting Critical Factors Impacting Hotel Online Ratings: A Comparison of Religious and Commercial Destinations in Saudi Arabia," Sustainability, MDPI, vol. 15(15), pages 1-25, August.
  8. Yen-Liang Chen & Chia-Ling Chang & An-Qiao Sung, 2021. "Predicting eWOM’s Influence on Purchase Intention Based on Helpfulness, Credibility, Information Quality and Professionalism," Sustainability, MDPI, vol. 13(13), pages 1-19, July.
  9. Raffaele Filieri & Elisabetta Raguseo & Claudio Vitari, 2018. "When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type," Grenoble Ecole de Management (Post-Print) halshs-01923243, HAL.
  10. Yucheng Zhang & Zhiling Wang & Lin Xiao & Lijun Wang & Pei Huang, 2023. "Discovering the evolution of online reviews: A bibliometric review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
  11. Christopher S. Brunt & Amanda S. King & John T. King, 2020. "The influence of user-generated content on video game demand," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 44(1), pages 35-56, March.
  12. Aguiar, Luis & Waldfogel, Joel & Waldfogel, Sarah, 2021. "Playlisting favorites: Measuring platform bias in the music industry," International Journal of Industrial Organization, Elsevier, vol. 78(C).
  13. Uttara M. Ananthakrishnan & Beibei Li & Michael D. Smith, 2020. "A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?," Information Systems Research, INFORMS, vol. 31(3), pages 950-971, September.
  14. Ifie, Kemefasu, 2020. "Excellent Product … But Too Early to Say: Consumer Reactions to Tentative Product Reviews," Journal of Interactive Marketing, Elsevier, vol. 52(C), pages 35-51.
  15. Dan Ke & Heci Zhang & Ning Yu & Yanbin Tu, 2021. "Who will stay with the brand after posting non-5/5 rating of purchase? An empirical study of online consumer repurchase behavior," Information Systems and e-Business Management, Springer, vol. 19(2), pages 405-437, June.
  16. Xian Wang & Huixian Li & Qingyi Wang & Alison Noble, 2023. "Consumers’ Concerns Regarding Product Quality: Evidence From Chinese Online Reviews," SAGE Open, , vol. 13(1), pages 21582440231, March.
  17. Moon, Sangkil & Kim, Seung-Wook & Iacobucci, Dawn, 2024. "Dynamic relationship changes between reviewers and consumers in online product reviews," Journal of Retailing, Elsevier, vol. 100(1), pages 70-84.
  18. Yue Guan & Yong Tan & Qiang Wei & Guoqing Chen, 2023. "When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics," Information Systems Research, INFORMS, vol. 34(4), pages 1641-1663, December.
  19. Muhammad Rifki Shihab & Audry Pragita Putri, 2019. "Negative online reviews of popular products: understanding the effects of review proportion and quality on consumers’ attitude and intention to buy," Electronic Commerce Research, Springer, vol. 19(1), pages 159-187, March.
  20. Yingjia Zhong & Hongyan Zhao & Tianbao Yin, 2023. "Resource Bundling: How Does Enterprise Digital Transformation Affect Enterprise ESG Development?," Sustainability, MDPI, vol. 15(2), pages 1-18, January.
  21. Paulo B. Goes & Mingfeng Lin & Ching-man Au Yeung, 2014. "“Popularity Effect” in User-Generated Content: Evidence from Online Product Reviews," Information Systems Research, INFORMS, vol. 25(2), pages 222-238, June.
  22. Wenlong Liu & Rongrong Ji & Chen (Peter) Nian & Kisang Ryu, 2020. "Identifying the Types and Impact of Service Provider’s Responses to Online Negative Reviews in the Sharing Economy: Evidence from B&Bs in China," Sustainability, MDPI, vol. 12(6), pages 1-17, March.
  23. Irina Heimbach & Oliver Hinz, 2018. "The Impact of Sharing Mechanism Design on Content Sharing in Online Social Networks," Information Systems Research, INFORMS, vol. 29(3), pages 592-611, September.
  24. Liu, Angela Xia & Xie, Ying & Zhang, Jurui, 2019. "It's Not Just What You Say, But How You Say It: The Effect of Language Style Matching on Perceived Quality of Consumer Reviews," Journal of Interactive Marketing, Elsevier, vol. 46(C), pages 70-86.
  25. Bin Guo & Shasha Zhou, 2017. "What makes population perception of review helpfulness: an information processing perspective," Electronic Commerce Research, Springer, vol. 17(4), pages 585-608, December.
  26. Navid Aghakhani & Onook Oh & Dawn Gregg & Hemant Jain, 2023. "How Review Quality and Source Credibility Interacts to Affect Review Usefulness: An Expansion of the Elaboration Likelihood Model," Information Systems Frontiers, Springer, vol. 25(4), pages 1513-1531, August.
  27. Jifeng Luo & Ying Rong & Huan Zheng, 2020. "Impacts of logistics information on sales: Evidence from Alibaba," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(8), pages 646-669, December.
  28. Mahesh Balan U & Saji K. Mathew, 2021. "Personalize, Summarize or Let them Read? A Study on Online Word of Mouth Strategies and Consumer Decision Process," Information Systems Frontiers, Springer, vol. 23(3), pages 627-647, June.
  29. Pan, Yue & Zhang, Jason Q., 2011. "Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews," Journal of Retailing, Elsevier, vol. 87(4), pages 598-612.
  30. Xiaomo Liu & G. Alan Wang & Weiguo Fan & Zhongju Zhang, 2020. "Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multilevel Analysis," Information Systems Research, INFORMS, vol. 31(3), pages 731-752, September.
  31. Hui Zhang & Huguang Rao & Junzheng Feng, 2018. "Product innovation based on online review data mining: a case study of Huawei phones," Electronic Commerce Research, Springer, vol. 18(1), pages 3-22, March.
  32. Zhihong Ke & De Liu & Daniel J. Brass, 2020. "Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision," Information Systems Research, INFORMS, vol. 31(4), pages 1322-1336, December.
  33. Eggers, Fabian & Risselada, Hans & Niemand, Thomas & Robledo, Sebastian, 2022. "Referral campaigns for software startups: The impact of network characteristics on product adoption," Journal of Business Research, Elsevier, vol. 145(C), pages 309-324.
  34. Lanfei Shi & Siva Viswanathan, 2023. "Optional Verification and Signaling in Online Matching Markets: Evidence from a Randomized Field Experiment," Information Systems Research, INFORMS, vol. 34(4), pages 1603-1621, December.
  35. Sanjeev Dewan & Yi-Jen (Ian) Ho & Jui Ramaprasad, 2017. "Popularity or Proximity: Characterizing the Nature of Social Influence in an Online Music Community," Information Systems Research, INFORMS, vol. 28(1), pages 117-136, March.
  36. Linyi Li & Shyam Gopinath & Stephen J. Carson, 2022. "History Matters: The Impact of Online Customer Reviews Across Product Generations," Management Science, INFORMS, vol. 68(5), pages 3878-3903, May.
  37. Ayat Zaki Ahmed & Manuel Rodríguez-Díaz, 2020. "Significant Labels in Sentiment Analysis of Online Customer Reviews of Airlines," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
  38. Yanni Ping & Chelsey Hill & Yun Zhu & Jorge Fresneda, 2023. "Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach," Electronic Commerce Research, Springer, vol. 23(3), pages 1459-1484, September.
  39. Marios Kokkodis & Theodoros Lappas, 2020. "Your Hometown Matters: Popularity-Difference Bias in Online Reputation Platforms," Information Systems Research, INFORMS, vol. 31(2), pages 412-430, June.
  40. Wang, Fang & Du, Zhao & Wang, Shan, 2023. "Information multidimensionality in online customer reviews," Journal of Business Research, Elsevier, vol. 159(C).
  41. Xin (Shane) Wang & Feng Mai & Roger H. L. Chiang, 2014. "Database Submission ---Market Dynamics and User-Generated Content About Tablet Computers," Marketing Science, INFORMS, vol. 33(3), pages 449-458, May.
  42. Michael Scholz & Markus Franz & Oliver Hinz, 2016. "The Ambiguous Identifier Clustering Technique," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(2), pages 143-156, May.
  43. Suanna Oh, 2023. "Does Identity Affect Labor Supply?," American Economic Review, American Economic Association, vol. 113(8), pages 2055-2083, August.
  44. Mingwen Yang & Zhiqiang (Eric) Zheng & Vijay Mookerjee, 2019. "Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach," Information Systems Research, INFORMS, vol. 30(2), pages 351-374, June.
  45. Zheng, Lili, 2021. "The classification of online consumer reviews: A systematic literature review and integrative framework," Journal of Business Research, Elsevier, vol. 135(C), pages 226-251.
  46. Wei Hong & Changyuan Zheng & Linhai Wu & Xujin Pu, 2019. "Analyzing the Relationship between Consumer Satisfaction and Fresh E-Commerce Logistics Service Using Text Mining Techniques," Sustainability, MDPI, vol. 11(13), pages 1-16, June.
  47. Park, Sangwon & Nicolau, Juan L., 2017. "Effects of general and particular online hotel ratings," Annals of Tourism Research, Elsevier, vol. 62(C), pages 114-116.
  48. Zhuolan Bao & Wenwen Li & Pengzhen Yin & Michael Chau, 2021. "Examining the impact of review tag function on product evaluation and information perception of popular products," Information Systems and e-Business Management, Springer, vol. 19(2), pages 517-539, June.
  49. Du, Jiangang & Zhu, Liya & Ma, Yuanning & Zhang, Yu, 2024. "Beyond weekdays: The impact of the weekend effect on eWOM of hedonic product," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  50. S. Cicognani & P. Figini & M. Magnani, 2016. "Social Influence Bias in Online Ratings: A Field Experiment," Working Papers wp1060, Dipartimento Scienze Economiche, Universita' di Bologna.
  51. Ting Li & Robert J. Kauffman & Eric van Heck & Peter Vervest & Benedict G. C. Dellaert, 2014. "Consumer Informedness and Firm Information Strategy," Information Systems Research, INFORMS, vol. 25(2), pages 345-363, June.
  52. Samer Faraj & Georg von Krogh & Eric Monteiro & Karim R. Lakhani, 2016. "Special Section Introduction—Online Community as Space for Knowledge Flows," Information Systems Research, INFORMS, vol. 27(4), pages 668-684, December.
  53. Mariani, Marcello M. & Nambisan, Satish, 2021. "Innovation Analytics and Digital Innovation Experimentation: The Rise of Research-driven Online Review Platforms," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  54. Navid Aghakhani & Onook Oh & Dawn G. Gregg & Jahangir Karimi, 2021. "Online Review Consistency Matters: An Elaboration Likelihood Model Perspective," Information Systems Frontiers, Springer, vol. 23(5), pages 1287-1301, September.
  55. Manes, Eran & Tchetchik, Anat, 2018. "The role of electronic word of mouth in reducing information asymmetry: An empirical investigation of online hotel booking," Journal of Business Research, Elsevier, vol. 85(C), pages 185-196.
  56. Kunz, Werner & Seshadri, Sukanya, 2015. "From virtual travelers to real friends: Relationship-building insights from an online travel community," Journal of Business Research, Elsevier, vol. 68(9), pages 1822-1828.
  57. Babajide Abubakr Muritala & Maria-Victoria Sánchez-Rebull & Ana-Beatriz Hernández-Lara, 2020. "A Bibliometric Analysis of Online Reviews Research in Tourism and Hospitality," Sustainability, MDPI, vol. 12(23), pages 1-18, November.
  58. Arvind K. Tripathi & Young-Jin Lee & Amit Basu, 2022. "Analyzing the Impact of Public Buyer–Seller Engagement During Online Auctions," Information Systems Research, INFORMS, vol. 33(4), pages 1264-1286, December.
  59. Yao, Qi & Kuai, Ling & Wang, Cheng Lu, 2022. "How frontline employees' communication styles affect consumers' willingness to interact: The boundary condition of emotional ability similarity," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  60. Ji Wu & Haichuan Zhao & Haipeng (Allan) Chen, 2021. "Coupons or Free Shipping? Effects of Price Promotion Strategies on Online Review Ratings," Information Systems Research, INFORMS, vol. 32(2), pages 633-652, June.
  61. Fang, Bin & Ye, Qiang & Kucukusta, Deniz & Law, Rob, 2016. "Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics," Tourism Management, Elsevier, vol. 52(C), pages 498-506.
  62. Wei-Lun Chang & Yi-Pei Chen, 2019. "Way too sentimental? a credible model for online reviews," Information Systems Frontiers, Springer, vol. 21(2), pages 453-468, April.
  63. Tingting Song & Jinghua Huang & Yong Tan & Yifan Yu, 2019. "Using User- and Marketer-Generated Content for Box Office Revenue Prediction: Differences Between Microblogging and Third-Party Platforms," Service Science, INFORMS, vol. 30(1), pages 191-203, March.
  64. Nigam, Nirjhar & Benetti, Cristiane & Johan, Sofia A., 2020. "Digital start-up access to venture capital financing: What signals quality?," Emerging Markets Review, Elsevier, vol. 45(C).
  65. Mohammadreza Mousavizadeh & Mehrdad Koohikamali & Mohammad Salehan & Dam J. Kim, 2022. "An Investigation of Peripheral and Central Cues of Online Customer Review Voting and Helpfulness through the Lens of Elaboration Likelihood Model," Information Systems Frontiers, Springer, vol. 24(1), pages 211-231, February.
  66. Li, Yiming & Li, Gang & Tayi, Giri Kumar & Cheng, T.C.E., 2019. "Omni-channel retailing: Do offline retailers benefit from online reviews?," International Journal of Production Economics, Elsevier, vol. 218(C), pages 43-61.
  67. Tao Lu & May Yuan & Chong (Alex) Wang & Xiaoquan (Michael) Zhang, 2022. "Histogram Distortion Bias in Consumer Choices," Management Science, INFORMS, vol. 68(12), pages 8963-8978, December.
  68. Khim-Yong Goh & Cheng-Suang Heng & Zhijie Lin, 2013. "Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content," Information Systems Research, INFORMS, vol. 24(1), pages 88-107, March.
  69. Singh, Amit & Jenamani, Mamata & Thakkar, Jitesh J. & Rana, Nripendra P., 2022. "Quantifying the effect of eWOM embedded consumer perceptions on sales: An integrated aspect-level sentiment analysis and panel data modeling approach," Journal of Business Research, Elsevier, vol. 138(C), pages 52-64.
  70. Wang, Yihan & Zhong, Ke & Liu, Qihua, 2022. "Let criticism take precedence: Effect of side order on consumer attitudes toward a two-sided online review," Journal of Business Research, Elsevier, vol. 140(C), pages 403-419.
  71. Osterbrink Lars & Alpar Paul & Seher Alexander, 2020. "Influence of Images in Online Reviews for Search Goods on Helpfulness," Review of Marketing Science, De Gruyter, vol. 18(1), pages 43-73, September.
  72. Sangjae Lee & Joon Yeon Choeh, 2020. "Using the Social Influence of Electronic Word-of-Mouth for Predicting Product Sales: The Moderating Effect of Review or Reviewer Helpfulness and Product Type," Sustainability, MDPI, vol. 12(19), pages 1-18, September.
  73. Ainhoa Serna & Aitor Soroa & Rodrigo Agerri, 2021. "Applying Deep Learning Techniques for Sentiment Analysis to Assess Sustainable Transport," Sustainability, MDPI, vol. 13(4), pages 1-19, February.
  74. Arenas-Márquez, F.J. & Martínez-Torres, M.R. & Toral, S.L., 2021. "How can trustworthy influencers be identified in electronic word-of-mouth communities?," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  75. Qiang Zhang & Ji Wu & J. Leon ZHAO & Liang Liang, 2024. "The antecedents and consequences of social interactions in firm-sponsored community: a social network perspective," Electronic Commerce Research, Springer, vol. 24(3), pages 1967-1995, September.
  76. Wanshu Niu & Liqiang Huang & Xixi Li & Jie Zhang & Mingliang Chen, 2023. "Beyond the review information: an investigation of individual- and group-based presentation forms of review information," Information Technology and Management, Springer, vol. 24(2), pages 159-176, June.
  77. Hajli, Nick & Sims, Julian, 2015. "Social commerce: The transfer of power from sellers to buyers," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 350-358.
  78. Anubhav Mishra & S M Satish, 2016. "eWOM: Extant Research Review and Future Research Avenues," Vikalpa: The Journal for Decision Makers, , vol. 41(3), pages 222-233, September.
  79. Yabing Jiang & Hong Guo, 2015. "Design of Consumer Review Systems and Product Pricing," Information Systems Research, INFORMS, vol. 26(4), pages 714-730, December.
  80. Hung-Pin Shih & Echo Huang, 2014. "Influences of Web interactivity and social identity and bonds on the quality of online discussion in a virtual community," Information Systems Frontiers, Springer, vol. 16(4), pages 627-641, September.
  81. Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
  82. Kick, Markus, 2015. "Social Media Research: A Narrative Review," EconStor Preprints 182506, ZBW - Leibniz Information Centre for Economics.
  83. Di Li & Hu Wang, 2022. "Effects of retailers' free shipping promotions on manufacturers' product sales and product review ratings in multichannel retailing," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(6), pages 1912-1925, September.
  84. Travis Dyer & Eunjee Kim, 2021. "Anonymous Equity Research," Journal of Accounting Research, Wiley Blackwell, vol. 59(2), pages 575-611, May.
  85. Dipankar Das, 2022. "Measurement of Trustworthiness of the Online Reviews," Papers 2210.00815, arXiv.org, revised Nov 2023.
  86. Ana Babić Rosario & Kristine Valck & Francesca Sotgiu, 2020. "Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 422-448, May.
  87. Liu, Xianwei & Law, Rob & Xu, Yukuan, 2019. "Does identity disclosure affect review extremity?," Annals of Tourism Research, Elsevier, vol. 77(C), pages 171-174.
  88. Bi, Sheng & Liu, Zhiying & Usman, Khalid, 2017. "The influence of online information on investing decisions of reward-based crowdfunding," Journal of Business Research, Elsevier, vol. 71(C), pages 10-18.
  89. Meek, Stephanie & Wilk, Violetta & Lambert, Claire, 2021. "A big data exploration of the informational and normative influences on the helpfulness of online restaurant reviews," Journal of Business Research, Elsevier, vol. 125(C), pages 354-367.
  90. Sergio M. Fernández-Miguélez & Miguel Díaz-Puche & Juan A. Campos-Soria & Federico Galán-Valdivieso, 2020. "The Impact of Social Media on Restaurant Corporations’ Financial Performance," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
  91. Vamsi Vallurupalli & Indranil Bose, 2020. "Exploring thematic composition of online reviews: A topic modeling approach," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(4), pages 791-804, December.
  92. Marchand, André & Hennig-Thurau, Thorsten & Wiertz, Caroline, 2017. "Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success," International Journal of Research in Marketing, Elsevier, vol. 34(2), pages 336-354.
  93. Azer, Jaylan & Anker, Thomas & Taheri, Babak & Tinsley, Ross, 2023. "Consumer-Driven racial stigmatization: The moderating role of race in online consumer-to-consumer reviews," Journal of Business Research, Elsevier, vol. 157(C).
  94. Yuan Sun & Shuyue Fang & Yujong Hwang, 2019. "Investigating Privacy and Information Disclosure Behavior in Social Electronic Commerce," Sustainability, MDPI, vol. 11(12), pages 1-27, June.
  95. Anindya Ghose & Panagiotis G. Ipeirotis & Beibei Li, 2019. "Modeling Consumer Footprints on Search Engines: An Interplay with Social Media," Management Science, INFORMS, vol. 65(3), pages 1363-1385, March.
  96. Kaushik, Kapil & Mishra, Rajhans & Rana, Nripendra P. & Dwivedi, Yogesh K., 2018. "Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 21-32.
  97. Yang Jiang & Yi-Chun (Chad) Ho & Xiangbin Yan & Yong Tan, 2022. "What’s in a “Username”? The Effect of Perceived Anonymity on Herding in Crowdfunding," Information Systems Research, INFORMS, vol. 33(1), pages 1-17, March.
  98. Patrick Mikalef & Kshitij Sharma & Ilias O. Pappas & Michail Giannakos, 2021. "Seeking Information on Social Commerce: An Examination of the Impact of User- and Marketer-generated Content Through an Eye-tracking Study," Information Systems Frontiers, Springer, vol. 23(5), pages 1273-1286, September.
  99. Catherine Baethge & Julia Klier & Mathias Klier, 2016. "Social commerce—state-of-the-art and future research directions," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(3), pages 269-290, August.
  100. Hu Wang & Di Li & Changbin Jiang & Yuxiang Zhang, 2023. "Exploring the Interactive Relationship between Retailers’ Free Shipping Decisions and Manufacturers’ Product Sales in Digital Retailing," Sustainability, MDPI, vol. 15(17), pages 1-19, August.
  101. Vasant Dhar & Anindya Ghose, 2010. "Research Commentary ---Sponsored Search and Market Efficiency," Information Systems Research, INFORMS, vol. 21(4), pages 760-772, December.
  102. Natalia Levina & Manuel Arriaga, 2014. "Distinction and Status Production on User-Generated Content Platforms: Using Bourdieu’s Theory of Cultural Production to Understand Social Dynamics in Online Fields," Information Systems Research, INFORMS, vol. 25(3), pages 468-488, September.
  103. Jiang, Guoyin & Shang, Jennifer & Liu, Wenping & Feng, Xiaodong & Lei, Junli, 2020. "Modeling the dynamics of online review life cycle: Role of social and economic moderations," European Journal of Operational Research, Elsevier, vol. 285(1), pages 360-379.
  104. Antonio Moreno & Christian Terwiesch, 2014. "Doing Business with Strangers: Reputation in Online Service Marketplaces," Information Systems Research, INFORMS, vol. 25(4), pages 865-886, December.
  105. Young-Jin Lee & Kellie B. Keeling & Andrew Urbaczewski, 2019. "The Economic Value of Online User Reviews with Ad Spending on Movie Box-Office Sales," Information Systems Frontiers, Springer, vol. 21(4), pages 829-844, August.
  106. Mahama-Musah, Fuseina & Schoutteet, Penelope & Vanhaverbeke, Lieselot, 2021. "Using online data for offline decisions: A geostatistical approach for evaluating the patronage potential of a baby-care retailer," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  107. Yuqian Xu & Mor Armony & Anindya Ghose, 2021. "The Interplay Between Online Reviews and Physician Demand: An Empirical Investigation," Management Science, INFORMS, vol. 67(12), pages 7344-7361, December.
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  109. Semila Fernandes & V.G. Venkatesh & Rajesh Panda & Yangyan Shi, 2021. "Measurement of factors influencing online shopper buying decisions: A scale development and validation," Post-Print hal-04455597, HAL.
  110. Peiyu Chen & Lorin M. Hitt & Yili Hong & Shinyi Wu, 2021. "Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application," Information Systems Research, INFORMS, vol. 32(4), pages 1470-1489, December.
  111. Chan, Haksin & Yang, Morgan X. & Zeng, Kevin J., 2022. "Bolstering ratings and reviews systems on multi-sided platforms: A co-creation perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 208-217.
  112. Lifang Peng & Qinyu Liao & Xiaorong Wang & Xuanfang He, 2016. "Factors affecting female user information adoption: an empirical investigation on fashion shopping guide websites," Electronic Commerce Research, Springer, vol. 16(2), pages 145-169, June.
  113. Yuheng Hu, 2021. "Characterizing Social TV Activity Around Televised Events: A Joint Topic Model Approach," INFORMS Journal on Computing, INFORMS, vol. 33(4), pages 1320-1338, October.
  114. Ni Huang & Tianshu Sun & Peiyu Chen & Joseph M. Golden, 2019. "Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment," Information Systems Research, INFORMS, vol. 30(3), pages 805-818, September.
  115. Wei Chen & Bin Gu & Qiang Ye & Kevin Xiaoguo Zhu, 2019. "Measuring and Managing the Externality of Managerial Responses to Online Customer Reviews," Service Science, INFORMS, vol. 30(1), pages 81-96, March.
  116. Park, Sangwon & Nicolau, Juan L., 2015. "Asymmetric effects of online consumer reviews," Annals of Tourism Research, Elsevier, vol. 50(C), pages 67-83.
  117. Lu, Shuya & Wu, Jianan & Tseng, Shih-Lun (Allen), 2018. "How Online Reviews Become Helpful: A Dynamic Perspective," Journal of Interactive Marketing, Elsevier, vol. 44(C), pages 17-28.
  118. Qin-Min Wu, 2024. "The Influence of Online Reviews on the Purchasing Decisions of Travel Consumers," Sustainability, MDPI, vol. 16(8), pages 1-17, April.
  119. Marius F. Niculescu & D. J. Wu, 2014. "Economics of Free Under Perpetual Licensing: Implications for the Software Industry," Information Systems Research, INFORMS, vol. 25(1), pages 173-199, March.
  120. Yan Wan & Baojun Ma & Yu Pan, 2018. "Opinion evolution of online consumer reviews in the e-commerce environment," Electronic Commerce Research, Springer, vol. 18(2), pages 291-311, June.
  121. Munzel, Andreas, 2016. "Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus," Journal of Retailing and Consumer Services, Elsevier, vol. 32(C), pages 96-108.
  122. Zhen Li & Fangzhou Li & Jing Xiao & Zhi Yang, 2020. "Topic Features in Negative Customer Reviews: Evidence Based on Text Data Mining," The Review of Socionetwork Strategies, Springer, vol. 14(1), pages 19-40, April.
  123. Zhanfei Lei & Dezhi Yin & Han Zhang, 2021. "Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness," Information Systems Research, INFORMS, vol. 32(3), pages 801-819, September.
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