Reviews Left and Right: The Link Between Reviewers’ Political Ideology and Online Review Language
Author
Abstract
Suggested Citation
DOI: 10.1007/s12599-020-00652-1
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Nanda Kumar & Izak Benbasat, 2006. "Research Note: The Influence of Recommendations and Consumer Reviews on Evaluations of Websites," Information Systems Research, INFORMS, vol. 17(4), pages 425-439, December.
- Gefen, David, 2000. "E-commerce: the role of familiarity and trust," Omega, Elsevier, vol. 28(6), pages 725-737, December.
- Alford, John R. & Funk, Carolyn L. & Hibbing, John R., 2005. "Are Political Orientations Genetically Transmitted?," American Political Science Review, Cambridge University Press, vol. 99(2), pages 153-167, May.
- Matthew Gentzkow & Jesse M. Shapiro, 2011.
"Ideological Segregation Online and Offline,"
The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 126(4), pages 1799-1839.
- Matthew Gentzkow & Jesse M. Shapiro, 2010. "Ideological Segregation Online and Offline," NBER Working Papers 15916, National Bureau of Economic Research, Inc.
- Paul A. Pavlou & Angelika Dimoka, 2006. "The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation," Information Systems Research, INFORMS, vol. 17(4), pages 392-414, December.
- Papke, Leslie E. & Wooldridge, Jeffrey M., 2008. "Panel data methods for fractional response variables with an application to test pass rates," Journal of Econometrics, Elsevier, vol. 145(1-2), pages 121-133, July.
- Bettina Lis & Christian Neßler, 2014. "Electronic Word of Mouth," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(1), pages 63-65, February.
- Jeffrey M Wooldridge, 2010.
"Econometric Analysis of Cross Section and Panel Data,"
MIT Press Books,
The MIT Press,
edition 2, volume 1, number 0262232588, December.
- Jeffrey M. Wooldridge, 2001. "Econometric Analysis of Cross Section and Panel Data," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262232197, December.
- Roman Lukyanenko & Jeffrey Parsons & Yolanda F. Wiersma, 2014. "The IQ of the Crowd: Understanding and Improving Information Quality in Structured User-Generated Content," Information Systems Research, INFORMS, vol. 25(4), pages 669-689, December.
- Bucklin, Randolph E. & Sismeiro, Catarina, 2009. "Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing," Journal of Interactive Marketing, Elsevier, vol. 23(1), pages 35-48.
- Dellarocas, Chrysanthos, 2003. "The Digitization of Word-of-mouth: Promise and Challenges of Online Feedback Mechanisms," Working papers 4296-03, Massachusetts Institute of Technology (MIT), Sloan School of Management.
- Chrysanthos Dellarocas, 2003. "The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms," Management Science, INFORMS, vol. 49(10), pages 1407-1424, October.
- Matthew Gentzkow & Jesse M. Shapiro, 2010.
"What Drives Media Slant? Evidence From U.S. Daily Newspapers,"
Econometrica, Econometric Society, vol. 78(1), pages 35-71, January.
- Matthew Gentzkow & Jesse M. Shapiro, 2006. "What Drives Media Slant? Evidence from U.S. Daily Newspapers," NBER Working Papers 12707, National Bureau of Economic Research, Inc.
- Robert W. Zmud, 1979. "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science, INFORMS, vol. 25(10), pages 966-979, October.
- Nikolay Archak & Anindya Ghose & Panagiotis G. Ipeirotis, 2011. "Deriving the Pricing Power of Product Features by Mining Consumer Reviews," Management Science, INFORMS, vol. 57(8), pages 1485-1509, August.
- Khe Foon Hew & Noriko Hara, 2007. "Knowledge sharing in online environments: A qualitative case study," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(14), pages 2310-2324, December.
- Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
- Crowley, Ayn E & Hoyer, Wayne D, 1994. "An Integrative Framework for Understanding Two-Sided Persuasion," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(4), pages 561-574, March.
- Chris Forman & Anindya Ghose & Batia Wiesenfeld, 2008. "Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets," Information Systems Research, INFORMS, vol. 19(3), pages 291-313, September.
- Christopher F Baum, 2008. "Stata tip 63: Modeling proportions," Stata Journal, StataCorp LP, vol. 8(2), pages 299-303, June.
- Chiou-Wei, Song-Zan & Inman, J. Jeffrey, 2008. "Do Shoppers Like Electronic Coupons?," Journal of Retailing, Elsevier, vol. 84(3), pages 297-307.
- Matthew Gentzkow & Jesse M. Shapiro & Michael Sinkinson, 2014.
"Competition and Ideological Diversity: Historical Evidence from US Newspapers,"
American Economic Review, American Economic Association, vol. 104(10), pages 3073-3114, October.
- Matthew Gentzkow & Jesse M. Shapiro & Michael Sinkinson, 2012. "Competition and Ideological Diversity: Historical Evidence from US Newspapers," NBER Working Papers 18234, National Bureau of Economic Research, Inc.
- Bettina Lis, 2013. "In eWOM We Trust," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(3), pages 129-140, June.
- Irving Janis & Raymond Fadner, 1943. "A coefficient of imbalance for content analysis," Psychometrika, Springer;The Psychometric Society, vol. 8(2), pages 105-119, June.
- Pan, Yue & Zhang, Jason Q., 2011. "Born Unequal: A Study of the Helpfulness of User-Generated Product Reviews," Journal of Retailing, Elsevier, vol. 87(4), pages 598-612.
- Luciana Carraro & Luigi Castelli & Claudia Macchiella, 2011. "The Automatic Conservative: Ideology-Based Attentional Asymmetries in the Processing of Valenced Information," PLOS ONE, Public Library of Science, vol. 6(11), pages 1-6, November.
- Lorenz Graf-Vlachy & Katharina Buhtz & Andreas König, 2018. "Social influence in technology adoption: taking stock and moving forward," Management Review Quarterly, Springer, vol. 68(1), pages 37-76, February.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- King, Robert Allen & Racherla, Pradeep & Bush, Victoria D., 2014. "What We Know and Don't Know About Online Word-of-Mouth: A Review and Synthesis of the Literature," Journal of Interactive Marketing, Elsevier, vol. 28(3), pages 167-183.
- Dominik Gutt & Jürgen Neumann & Steffen Zimmermann & Dennis Kundisch & Jianqing Chen, 2018. "Design of Review Systems - A Strategic Instrument to shape Online Review Behavior and Economic Outcomes," Working Papers Dissertations 42, Paderborn University, Faculty of Business Administration and Economics.
- Guha Majumder, Madhumita & Dutta Gupta, Sangita & Paul, Justin, 2022. "Perceived usefulness of online customer reviews: A review mining approach using machine learning & exploratory data analysis," Journal of Business Research, Elsevier, vol. 150(C), pages 147-164.
- Lutz, Bernhard & Pröllochs, Nicolas & Neumann, Dirk, 2022. "Are longer reviews always more helpful? Disentangling the interplay between review length and line of argumentation," Journal of Business Research, Elsevier, vol. 144(C), pages 888-901.
- Jifeng Luo & Ying Rong & Huan Zheng, 2020. "Impacts of logistics information on sales: Evidence from Alibaba," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(8), pages 646-669, December.
- Lorenz Graf-Vlachy & Tarun Goyal & Yannick Ouardi & Andreas König, 2022. "The politics of piracy: political ideology and the usage of pirated online media," Information Technology and Management, Springer, vol. 23(1), pages 51-63, March.
- Dongpu Fu & Yili Hong & Kanliang Wang & Weiguo Fan, 2018. "Effects of membership tier on user content generation behaviors: evidence from online reviews," Electronic Commerce Research, Springer, vol. 18(3), pages 457-483, September.
- Zhuolan Bao & Wenwen Li & Pengzhen Yin & Michael Chau, 2021. "Examining the impact of review tag function on product evaluation and information perception of popular products," Information Systems and e-Business Management, Springer, vol. 19(2), pages 517-539, June.
- Jinghui (Jove) Hou & Xiao Ma, 2022. "Space Norms for Constructing Quality Reviews on Online Consumer Review Sites," Information Systems Research, INFORMS, vol. 33(3), pages 1093-1112, September.
- Heeseung Andrew Lee & Angela Aerry Choi & Tianshu Sun & Wonseok Oh, 2021. "Reviewing Before Reading? An Empirical Investigation of Book-Consumption Patterns and Their Effects on Reviews and Sales," Information Systems Research, INFORMS, vol. 32(4), pages 1368-1389, December.
- Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
- Lucian Visinescu & Nicholas Evangelopoulos, 2024. "Designing adaptive feedback mechanisms with text mining capabilities: An illustration on eBay," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
- Nick Hajli, 2018. "Ethical Environment in the Online Communities by Information Credibility: A Social Media Perspective," Journal of Business Ethics, Springer, vol. 149(4), pages 799-810, June.
- Juan Feng & Xin Li & Xiaoquan (Michael) Zhang, 2019. "Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence," Information Systems Research, INFORMS, vol. 30(4), pages 1107-1123, December.
- Khim-Yong Goh & Cheng-Suang Heng & Zhijie Lin, 2013. "Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content," Information Systems Research, INFORMS, vol. 24(1), pages 88-107, March.
- Yabing Jiang & Hong Guo, 2015. "Design of Consumer Review Systems and Product Pricing," Information Systems Research, INFORMS, vol. 26(4), pages 714-730, December.
- Balázs Kovács, 2024. "The Turing test of online reviews: Can we tell the difference between human-written and GPT-4-written online reviews?," Marketing Letters, Springer, vol. 35(4), pages 651-666, December.
- Yabing Jiang & Hong Guo, 2012. "Design of Consumer Review Systems and Product Pricing," Working Papers 12-10, NET Institute.
- Yani Wang & Jun Wang & Tang Yao, 2019. "What makes a helpful online review? A meta-analysis of review characteristics," Electronic Commerce Research, Springer, vol. 19(2), pages 257-284, June.
- Dominik Gutt & Philipp Herrmann & Mohammad S. Rahman, 2019. "Crowd-Driven Competitive Intelligence: Understanding the Relationship Between Local Market Competition and Online Rating Distributions," Information Systems Research, INFORMS, vol. 30(3), pages 980-994, September.
More about this item
Keywords
Online consumer reviews; Political ideology; Review language; Reviewer personality;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:binfse:v:63:y:2021:i:4:d:10.1007_s12599-020-00652-1. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.