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Special Section Introduction—Online Community as Space for Knowledge Flows

Author

Listed:
  • Samer Faraj

    (Desautels Faculty of Management, McGill University, Montréal, Québec H3A 1G5, Canada)

  • Georg von Krogh

    (ETH Zurich, 8092 Zurich, Switzerland)

  • Eric Monteiro

    (Department of Computer and Information Science, Norwegian University of Science and Technology, 7491 Trondheim, Norway)

  • Karim R. Lakhani

    (Harvard Business School, Boston, Massachusetts 02163)

Abstract

Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the conditions for flows of tacit and explicit knowledge in online communities and advance an unconventional theoretical conjecture: Online communities give rise to tacit knowledge flows between participants. The crucial condition for these flows is not the advent of novel, digital technology as often portrayed in the literature, but instead the technology’s domestication by humanity and the sociality it affords. This conjecture holds profound implications for theory and research in the study of management and organization, as well as their relation to information technology.

Suggested Citation

  • Samer Faraj & Georg von Krogh & Eric Monteiro & Karim R. Lakhani, 2016. "Special Section Introduction—Online Community as Space for Knowledge Flows," Information Systems Research, INFORMS, vol. 27(4), pages 668-684, December.
    • Handle: RePEc:inm:orisre:v:27:y:2016:i:4:p:668-684
    DOI: 10.1287/isre.2016.0682
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