Exploring the Impact of Linguistic Signals Transmission on Patients’ Health Consultation Choice: Web Mining of Online Reviews
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- Muhammad Khalilur Rahman & Noor Raihani Zainol & Noorshella Che Nawi & Ataul Karim Patwary & Wan Farha Wan Zulkifli & Md Mahmudul Haque, 2023. "Halal Healthcare Services: Patients’ Satisfaction and Word of Mouth Lesson from Islamic-Friendly Hospitals," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
- Tingting Zhang & Qin Chen & William Yu Chung Wang & Yuhan Wei, 2022. "Understanding Physicians’ Motivation to Provide Healthcare Service Online in the Digital Age," IJERPH, MDPI, vol. 19(22), pages 1-11, November.
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Keywords
online review helpfulness; signaling theory; sentiment analysis; physician rating websites; consumer decision-making; COVID-19;All these keywords.
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