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Content
October 2002, Volume 32, Issue 5
- 95-104 Book Reviews
by Benjamin Lev
August 2002, Volume 32, Issue 4
- 1-19 Using Simulation to Design an Automated Underground System for Transporting Freight Around Schiphol Airport
by M. C. van der Heijden & A. van Harten & M. J. R. Ebben & Y. A. Saanen & E. C. Valentin & A. Verbraeck - 20-27 Chrysler Leverages Its Suppliers' Improvement Suggestions
by Janet L. Hartley & Bertie M. Greer & Seungwook Park - 28-45 Implementing a Distribution-Network Decision-Support System at Pfizer/Warner-Lambert
by Vijay Gupta & Emmanuel Peters & Tan Miller & Kelvin Blyden - 52-66 Assessment of Cost Uncertainties for Large Technology Projects: A Methodology and an Application
by Robin L. Dillon & Richard John & Detlof von Winterfeldt - 67-68 Practice Abstracts
by Donald L. Keefer & DeLyle Bloomquist & David Graziosi & Lei Lei & Andrzej Ruszczynski & Shuguang Liu & Hua Zhong - 69-74 Siting a Fire Station by Leveraging Soft Constraints and Supporting Science
by Richard L. Hewitt - 75-83 STEP-UP: A Decision-Support System for Transforming the Dislocated US Defense Workforce
by Theresa M. Vitolo & Robert J. Vance - 84-85 People Skills Change Management Tools—Ideal State Analysis
by Robert E. Levasseur - 86-89 Book Reviews
by Benjamin Lev
June 2002, Volume 32, Issue 3
- 1-14 Optimizing Plant-Line Schedules and an Application at Hidden Valley Manufacturing Company
by Gerald G. Brown & Robert F. Dell & Ray L. Davis & Richard H. Duff - 15-25 Australian Sugar Mills Optimize Harvester Rosters to Improve Production
by Andrew J. Higgins - 30-61 Tutorial on Computational Complexity
by Craig A. Tovey - 62-76 Systems Analysis Speeds Up Chipita's Food-Processing Line
by George Liberopoulos & Panagiotis Tsarouhas - 77-90 Improving Resource Allocation Within the National Reconnaissance Office
by Gregory S. Parnell & G. Edgar Bennett & Joseph A. Engelbrecht & Richard Szafranski - 91-96 Book Reviews
by Benjamin Lev
April 2002, Volume 32, Issue 2
- 1-11 From Revenue Management Concepts to Software Systems
by Nicola Secomandi & Kirk Abbott & Tankut Atan & E. Andrew Boyd - 12-22 Baseball, Optimization, and the World Wide Web
by Ilan Adler & Alan L. Erera & Dorit S. Hochbaum & Eli V. Olinick - 28-40 In Search of Strategic Operations Research/Management Science
by Peter C. Bell & Chris K. Anderson - 42-48 Student Consulting Projects Benefit Faculty and Industry
by Thomas A. Grossman - 49-51 Using the Small Business Innovation Research Program to Turn Your Ideas into Products
by Joseph H. Discenza - 52-55 Building Relationships Between Universities and Businesses: The Case at Columbia Business School
by Nelson M. Fraiman - 56-62 GOALI: A National Science Foundation University-Industry Liaison Program
by Louis A. Martin-Vega & Lawrence M. Seiford & Donald Senich - 63-73 Mount Sinai Hospital Uses Integer Programming to Allocate Operating Room Time
by John T. Blake & Joan Donald - 74-77 How Should Team Captains Order Golfers on the Final Day of the Ryder Cup Matches?
by W. J. Hurley - 78-86 Book Reviews
by Benjamin Lev
February 2002, Volume 32, Issue 1
- 5-19 Pricing Analysis for Merrill Lynch Integrated Choice
by Stuart Altschuler & Donna Batavia & Jeff Bennett & Russ Labe & Bonnie Liao & Raj Nigam & Je Oh - 20-34 A Multimethod Approach for Creating New Business Models: The General Motors OnStar Project
by Vince Barabba & Chet Huber & Fred Cooke & Nick Pudar & Jim Smith & Mark Paich - 35-46 Optimization of the Production Planning and Trade of Lily Flowers at Jan de Wit Company
by José Vicente Caixeta-Filho & Jan Maarten van Swaay-Neto & Antonio de Pádua Wagemaker - 47-60 NBC's Optimization Systems Increase Revenues and Productivity
by Srinivas Bollapragada & Hong Cheng & Mary Phillips & Marc Garbiras & Michael Scholes & Tim Gibbs & Mark Humphreville - 61-77 SLIM: Short Cycle Time and Low Inventory in Manufacturing at Samsung Electronics
by Robert C. Leachman & Jeenyoung Kang & Vincent Lin - 78-92 Reinventing Army Recruiting
by James A. Knowles & Greg H. Parlier & Gregory C. Hoscheit & Rick Ayer & Kevin Lyman & Robert Fancher - 93-106 Book Reviews
by Benjamin Lev
December 2001, Volume 31, Issue 6
- 1-15 The Kellogg Company Optimizes Production, Inventory, and Distribution
by Gerald Brown & Joseph Keegan & Brian Vigus & Kevin Wood - 16-28 Simulation of Back-Deck Operations on a Marine Seismic Vessel
by Srinagesh Gavirneni & Carel Hooykaas & Douglas Morrice - 29-53 Program Does Not Equal Program: Constraint Programming and Its Relationship to Mathematical Programming
by Irvin J. Lustig & Jean-François Puget - 54-65 Jeppesen Uses a Dynamic-Programming-Based DSS to Manage Inventory
by Elena Katok & Andrew Lathrop & William Tarantino & Susan H. Xu - 66-68 Practice Abstract
by Donald L. Keefer & Andrew P. Armacost & Cynthia Barnhart & Keith A. Ware & Alysia M. Wilson & Wynand C. DuPuy - 69-82 The Ethical OR/MS Professional
by Ronald A. Howard - 83-97 An Elementary Introduction to Auctions
by Michael H. Rothkopf & Sunju Park - 98-111 The Practice of Operations Research and the Role of Practice and Practitioners in INFORMS
by Frederic H. Murphy - 112-122 Preparing Our Students to Be Newsvendors
by Phillip E. Pfeifer & Samuel E. Bodily & Robert L. Carraway & Dana R. Clyman & Sherwood C. Frey - 123-135 Book Reviews
by Benjamin Lev
October 2001, Volume 31, Issue 5
- 4-12 Optimal Design of a Data-Offload Network
by John F. Shortle & Dennis C. Dietz & Paul A. Katz & Craig B. Williamson & James R. Koehler & Amie J. Elcan - 13-23 Saving Federal Travel Dollars
by Jeffrey L. Huisingh & Harold M. Yamauchi & Randy Zimmerman - 24-42 Rebuilding the Coal Model in the Energy Information Administration's National Energy Modeling System
by Melinda Hobbs & Michael Mellish & Frederic H. Murphy & Richard Newcombe & Reginald Sanders & Peter Whitman - 43-61 Determinants of Success of German Venture Capital Investments
by Michael Schefczyk - 62-64 Practice Abstract
by Donald L. Keefer & Phil Beccue - 65-73 U S WEST Implements a Cogent Analytical Model for Optimal Vehicle Replacement
by Dennis C. Dietz & Paul A. Katz - 74-92 The Value of Decision Analysis at Eastman Kodak Company, 1990-1999
by Robert T. Clemen & Robert C. Kwit - 104-120 Linking Operations Management Students Directly to the Real World
by Sanjay L. Ahire - 121-135 New York Power Authority Uses Decision Analysis to Schedule Refueling of Its Indian Point 3 Nuclear Power Plant
by Dennis J. Dunning & Steve Lockfort & Quentin E. Ross & Phillip C. Beccue & Jeffrey S. Stonebraker - 136-141 Book Reviews
by Benjamin Lev
August 2001, Volume 31, Issue 4
- 1-14 Strategic Service Network Design for DHL Hong Kong
by Waiman Cheung & Lawrence C. Leung & Y. M. Wong - 17-21 The Easy Chair: Is OR/MS a Profession?
by Hugh J. Miser - 22-36 Developing and Implementing a Production Planning DSS for CTI Using Structured Modeling
by Pedro Gazmuri & Sergio Maturana - 37-49 Intermodal Pricing Model Creates a Network Pricing Perspective at BNSF
by Michael F. Gorman - 50-60 Underground Planning at Stillwater Mining Company
by W. Matthew Carlyle & B. Curtis Eaves - 61-70 Using Simulation to Increase Efficiency in an Army Recruitment Office
by Ofer Shtrichman & Rami Ben-Haim & Moshe A. Pollatschek - 74-86 Estimating the Economic Benefits of Forward-Engaged Naval Forces
by Robert E. Looney & David A. Schrady & Ronald L. Brown - 87-108 SDHTOOL: Planning Survivable and Cost-Effective SDH Networks at Chunghwa Telecom
by Ching-Chir Shyur & Ue-Pyng Wen - 109-111 Practice Abstract
by Donald L. Keefer & Gregory S. Parnell - 112-122 An Analysis of the Applications of Neural Networks in Finance
by Adam Fadlalla & Chien-Hua Lin - 123-131 The Spanish Government Uses a Discrete Multicriteria DSS to Determine Data-Processing Acquisitions
by Sergio Barba-Romero - 132-137 Book Reviews
by Benjamin Lev
June 2001, Volume 31, Issue 3_supplement
- 8-44 Sales-Force Decision Models: Insights from 25 Years of Implementation
by Prabhakant Sinha & Andris A. Zoltners - 45-55 Building Marketing Models that Make Money
by Leonard M. Lodish - 56-73 Thirty Years of Conjoint Analysis: Reflections and Prospects
by Paul E. Green & Abba M. Krieger & Yoram Wind - 74-81 Marketing Engineering at BBDO
by Edward I. Brody - 82-93 DIRECTV: Forecasting Diffusion of a New Technology Prior to Product Launch
by Frank M. Bass & Kent Gordon & Teresa L. Ferguson & Mary Lou Githens - 94-107 Forecasting Repeat Sales at CDNOW: A Case Study
by Peter S. Fader & Bruce G. S. Hardie - 108-127 Implementing and Evaluating SilverScreener: A Marketing Management Support System for Movie Exhibitors
by Jehoshua Eliashberg & Sanjeev Swami & Charles B. Weinberg & Berend Wierenga - 128-145 Developing a Customized Decision-Support System for Brand Managers
by Berend Wierenga & Gerrit H. Van Bruggen - 146-165 A Decision-Support System that Helps Retailers Decide Order Quantities and Markdowns for Fashion Goods
by Murali K. Mantrala & Surya Rao - 166-183 A Marketing-Decision-Support Model for Evaluating and Selecting Concepts for New Products
by Dennis Gensch
June 2001, Volume 31, Issue 3
- 3-15 Value Analysis and Optimization of Reusable Containers at Canada Post
by Rochelle Duhaime & Diane Riopel & André Langevin - 16-27 Using Cyclic Planning to Manage Capacity at ALCOA
by Edie Schmidt & Maqbool Dada & James Ward & Duane Adams - 28-43 Enhancing Competitiveness of the Customer Loan Center at Promistar Financial Corporation
by Prakash Mirchandani & G. G. Hegde & Richard E. Wendell - 44-54 A New Approach to Performance Measurement and Goal Setting
by Bruce H. Andrews & John J. Carpentier & Tracy L. Gowen - 55-65 Optimization Models for Restructuring BASF North America's Distribution System
by Slava Sery & Vince Presti & Donald E. Shobrys - 66-75 A Modern Simulation Course for Business Students
by H. Brian Hwarng - 76-86 Identifying the NCAA Tournament “Dance Card”
by B. Jay Coleman & Allen K. Lynch - 87-101 A Call Center Uses Simulation to Drive Strategic Change
by Robert M. Saltzman & Vijay Mehrotra - 102-114 Process Management and Supply-Chain Integration at the Bose Corporation
by Albert H. Segars & Warren J. Harkness & William J. Kettinger - 115-123 Book Reviews
by Benjamin Lev
April 2001, Volume 31, Issue 2
- 6-36 Prospects for Operations Research in the E-Business Era
by Arthur M. Geoffrion & Ramayya Krishnan - 37-55 E-Commerce and Operations Research in Airline Planning, Marketing, and Distribution
by Barry C. Smith & Dirk P. Günther & B. Venkateshwara Rao & Richard M. Ratlife - 56-69 Applications and Opportunities for Operations Research in Internet-Enabled Supply Chains and Electronic Marketplaces
by Manmohan S. Sodhi - 70-89 Quantitative Analysis for Internet-Enabled Supply Chains
by Pinar Keskinocak & Shidhar Tayur - 90-108 Applying Quantitative Marketing Techniques to the Internet
by Alan L. Montgomery - 109-129 Decision Support with Web-Enabled Software
by Marc-David Cohen & Charles B. Kelly & Andrés L. Medaglia - 130-150 Optimization as an Internet Resource
by Robert Fourer & Jean-Pierre Goux - 151-155 Book Reviews
by Benjamin Lev
February 2001, Volume 31, Issue 1
- 7-29 Improving Performance and Flexibility at Jeppesen: The World's Leading Aviation-Information Company
by Elena Katok & William Tarantino & Ralph Tiedeman - 30-56 Optimized Crew Scheduling at Air New Zealand
by E. Rod Butchers & Paul R. Day & Andrew P. Goldie & Stephen Miller & Jeff A. Meyer & David M. Ryan & Amanda C. Scott & Chris A. Wallace - 57-76 Enhancements to the FAA Ground-Delay Program Under Collaborative Decision Making
by Kan Chang & Ken Howard & Rick Oiesen & Lara Shisler & Midori Tanino & Michael C. Wambsganss - 77-90 Optimizing Customer Mail Streams at Fingerhut
by Deb Campbell & Randy Erdahl & Doug Johnson & Eric Bibelnieks & Michael Haydock & Mark Bullock & Harlan Crowder - 91-107 Rightsizing and Management of Prototype Vehicle Testing at Ford Motor Company
by Kenneth Chelst & John Sidelko & Alex Przebienda & Jeffrey Lockledge & Dimitrios Mihailidis - 108-124 Matching Assets with Demand in Supply-Chain Management at IBM Microelectronics
by Peter Lyon & R. John Milne & Robert Orzell & Robert Rice - 125-133 Book Reviews
by Benjamin Lev
December 2000, Volume 30, Issue 6
- 1-16 Divide and Conquer: Rohm and Haas' Response to a Changing Specialty Chemicals Market
by Anthony J. D' Alessandro & Alok Baveja - 17-31 A Decision Support System for Planning Remanufacturing at Nortel Networks
by Jonathan D. Linton & David A. Johnston - 32-48 The Québec Ministry of Natural Resources Uses Linear Programming to Understand the Wood-Fiber Market
by Antoine Gautier & Bernard F. Lamond & Daniel Paré & François Rouleau - 49-63 Rethinking Project Selection at the Monterey Bay Aquarium
by James C. Felli & Randall E. Kochevar & Bruce R. Gritton - 64-76 Production Scheduling Theory: Just Where Is It Applicable?
by Victor Portougal & David J. Robb - 80-90 Determining Rail Fleet Sizes for Shipping Automobiles
by Hanif D. Sherali & Lawrence W. Maguire - 95-106 Heery International's Spreadsheet Optimization Model for Assigning Managers to Construction Projects
by Larry J. LeBlanc & Dale Randels & T. K. Swann - 107-115 Book Reviews
by Benjamin Lev & Hanif D. Sherali & Antanas Zilinskas & Stefan Voss & Arnold Reisman
October 2000, Volume 30, Issue 5
- 1-15 Improving Operations and Quoting Accurate Lead Times in a Laminate Plant
by Sridhar Tayur - 16-22 A Heuristic Scheduling System for Ceramic Industrial Coatings
by John R. Olson & Marc J. Schniederjans - 23-30 Lessons for Success in OR/MS Practice Gained from Experiences in Indian and US Steel Plants
by Goutam Dutta - 34-50 Internal OR Consulting: Effective Practice in a Changing Environment
by Robert Fildes & John Ranyard - 54-71 Reengineering: A Focus on Enterprise Integration
by Sant Arora & Sameer Kumar - 82-89 Book Reviews
by Benjamin Lev & Frederic H. Murphy & Bruce W. Fowler
August 2000, Volume 30, Issue 4
- 3-21 Chain or Shackles: Understanding What Drives Supply-Chain Performance
by Kamalini Ramdas & Robert E. Spekman - 22-31 Supply-Chain Excellence for Accelerated Improvement
by Archie Lockamy & Reginald M. Beal & Wilbur I. Smith - 32-45 Supply-Chain Synchronization: Lessons from Hyundai Motor Company
by Chan K. Hahn & Edward A. Duplaga & Janet L. Hartley - 46-55 Supply-Chain Analysis at Volkswagen of America
by Nejat Karabakal & Ali Günal & Warren Ritchie - 56-64 Separating Inventory Flows in the Materials Management Department of Hancock Medical Center
by Vaidyanathan Jayaraman & Cindy Burnett & Derek Frank - 65-80 Xilinx Improves Its Semiconductor Supply Chain Using Product and Process Postponement
by Alexander O. Brown & Hau L. Lee & Raja Petrakian - 81-93 Design of Operations Management Internships Across Organizations—Learning OM by Doing OM
by Marc J. F. Wouters & Karel H. van Donselaar - 94-105 Book Reviews
by Benjamin Lev & Janos D. Pinter & Mark Kaiser & Jonathan F. Bard & Francis D. Tuggle & Ken McNaught & Lilian L. Barros & Antanas Zilinskas
June 2000, Volume 30, Issue 3
- 13-25 Simplicity Without Reduction: Thinking Upstream Towards the Sustainable Society
by Göran Broman & John Holmberg & Karl-Henrik Robört - 26-41 Sustainability and the Firm
by Forest Reinhardt - 42-54 Implementing Industrial Ecology: The AT&T Matrix System
by Braden R. Allenby - 55-65 A World of Abundance
by William McDonough & Michael Braungart - 66-82 E Media's Global Zero: Design for Environment in a Small Firm
by Susan Carlson-Skalak & John Leschke & Mark Sondeen & Paul Gelardi - 83-94 An Assessment of Design-for-Environment Practices in Leading US Electronics Firms
by Michael Lenox & Andrew King & John Ehrenfeld - 95-106 Just-in-Time Manufacturing and Pollution Prevention Generate Mutual Benefits in the Furniture Industry
by Robert D. Klassen - 107-124 Stepping Towards Sustainable Business: An Evaluation of Waste Minimization Practices in US Manufacturing
by Iain J. Clelland & Thomas J. Dean & Thomas J. Douglas - 125-142 Supply-Chain Management for Recoverable Manufacturing Systems
by V. Daniel R. Guide & Vaidyanathan Jayaraman & Rajesh Srivastava & W. C. Benton - 143-155 Developing a Theory of Reverse Logistics
by Shad Dowlatshahi - 156-165 Reverse-Logistics Strategy for Product Take-Back
by Markus Klausner & Chris T. Hendrickson - 166-179 Product Recovery at the Norwegian National Insurance Administration
by Nils Rudi & David F. Pyke & Per Olav Sporsheim - 180-189 Sustainable Network Design: A Commercial Fabric Case Study
by Matthew M. Mehalik - 190-201 Sustainability and Performance at Interface, Inc
by Jennifer R. DuBose - 202-214 Implementing Sustainability in Service Operations at Scandic Hotels
by Ann Goodman - 215-225 Entrepreneurship, Innovation, and Sustainability Strategies at Walden Paddlers, Inc
by Paul H. Farrow & Richard R. Johnson & Andrea L. Larson - 226-233 Xerox's Approach to Sustainability
by Irina Maslennikova & David Foley - 234-250 The Business of Sustainable Forestry: Meshing Operations with Strategic Purpose
by Stuart Hart & Matthew Arnold & Rob Day
April 2000, Volume 30, Issue 2
- 1-12 Using Mixed-Integer Programming to Reduce Label Changes in the Coors Aluminum Can Plant
by Elena Katok & Dennis Ott - 13-28 OR Helps the Poor in a Controversial Irrigation Project
by Gautam Appa & R. Sridharan - 29-40 Learning, Information, and Performance Support (LIPS): A Multimedia-Aided Approach
by Elias R. Callahan & J. P. Shim & Gerald W. Oakley - 41-53 Air Transat Uses ALTITUDE to Manage Its Aircraft Routing, Crew Pairing, and Work Assignment
by Jacques Desrosiers & Arielle Lasry & Daniel McInnis & Marius M. Solomon & François Soumis - 54-69 TransAlta Redesigns Its Service-Delivery Network
by Erhan Erkut & Tony Myroon & Kevin Strangway - 70-80 Sequence-Dependent Scheduling at Baxter International
by Steven Moss & Cheryl Dale & Glenn Brame - 81-95 The Use of Data Envelopment Analysis in Banking Institutions: Evidence from the Commercial Bank of Greece
by Antreas D. Athanassopoulos & Dimitris Giokas - 112-121 Book Reviews
by Benjamin Lev
February 2000, Volume 30, Issue 1
- 7-25 Extended-Enterprise Supply-Chain Management at IBM Personal Systems Group and Other Divisions
by Grace Lin & Markus Ettl & Steve Buckley & Sugato Bagchi & David D. Yao & Bret L. Naccarato & Rob Allan & Kerry Kim & Lisa Koenig - 26-44 Optimizing Restoration Capacity in the AT&T Network
by Ken Ambs & Sebastian Cwilich & Mei Deng & David J. Houck & David F. Lynch & Dicky Yan - 45-56 Dynamic Workforce Scheduling for British Telecommunications plc
by David Lesaint & Christos Voudouris & Nader Azarmi - 57-82 Swords into Plowshares: Nuclear Weapon Dismantlement, Evaluation, and Maintenance at Pantex
by Edwin A. Kjeldgaard & Dean A. Jones & George F. List & Mark A. Turnquist & James W. Angelo & Richard D. Hopson & John Hudson & Terry Holeman - 83-95 Spicer Off-Highway Products Division-Brugge Improves its Lead-Time and Scheduling Performance
by Nico J. Vandaele & Marc R. Lambrecht & Nicolas De Schuyter & Rony Cremmery - 96-114 An Asset and Liability Management System for Towers Perrin-Tillinghast
by John M. Mulvey & Gordon Gould & Clive Morgan - 115-133 Visteon's Sterling Plant Uses Simulation-Based Decision Support in Training, Operations, and Planning
by George Pfeil & Ron Holcomb & Charles T. Muir & Shahram Taj - 134-140 Book Reviews
by Benjamin Lev & Mark Kaiser & B. Adenso-Díaz & Robert B. Cooper & Antanas Zilinskas
December 1999, Volume 29, Issue 6
- 4-15 Developing a Foundation for Strategy at Seagate Software
by Ralph L. Keeney - 16-28 A Dialogue Process for Choosing Value-Creating Strategies
by Samuel E. Bodily & Michael S. Allen - 29-41 Outside-In Strategic Modeling
by David Matheson & James E. Matheson - 42-56 Strategic Valuation of Investment Under Competition
by Patricio Del Sol & Pankaj Ghemawat - 57-74 Valuation of R and D Projects Using Options Pricing and Decision Analysis Models
by Robert K. Perdue & William J. McAllister & Peter V. King & Bruce G. Berkey - 75-83 Simple Probabilistic Evaluation of Portfolio Strategies
by William B. Poland - 84-104 Portfolio Management in an Upstream Oil and Gas Organization
by Mazen A. Skaf - 105-106 Editorial: Interfaces at the Speed of the Internet
by Terry P. Harrison - 107-111 Editorial: The Third Interfaces Ranking of Universities' Contributions to the Practice Literature
by Michael H. Rothkopf - 112-126 The Teachers' Forum: Two Looks at the Spinner Experiment
by Armann Ingolfsson & David Zalkind - 127-129 Comment: Using Product Profiling to Illustrate Manufacturing-Marketing Misalignment
by Richard J. Schonberger - 129-132 Reply to Comment: Using Product Profiling to Illustrate Manufacturing-Marketing Misalignment
by Terry J. Hill & Rafael Menda & David M. Dilts - 133-147 Book Reviews
by Benjamin Lev
October 1999, Volume 29, Issue 5
- 1-4 The Daniel H. Wagner Prize for Excellence in Operations Research Practice
by Joseph Discenza & Frederic H. Murphy - 5-30 Cooperative Multiobjective Decision Support for the Paper Industry
by Sesh Murthy & Rama Akkiraju & Richard Goodwin & Pinar Keskinocak & John Rachlin & Frederick Wu & James Yeh & Robert Fuhrer & Santhosh Kumaran & Alok Aggarwal & Martin Sturzenbecker & Ranga Jayaraman & Robert Daigle - 31-50 Capacity Optimization Planning System (CAPS)
by Stuart Bermon & Sarah Jean Hood - 51-65 A Two-Phase Genetic Algorithm for Large-Scale Bidline-Generation Problems at Delta Air Lines
by Ioannis T. Christou & Armand Zakarian & Jun-Min Liu & Helen Carter - 66-81 Predictive Dialing for Outbound Telephone Call Centers
by Douglas A. Samuelson - 82-94 The Teachers' Forum: Visual Interactive Decision Modeling (VIDEMO) for Problem Solving—A Hypermedia Concept in Education
by Giampiero E. G. Beroggi - 95-109 Course Planning at Lufthansa Technical Training: Constructing More Profitable Schedules
by Knut Haase & Jörg Latteier & Andreas Schirmer - 110-122 Creativity in MS/OR: Choosing the Appropriate Technique
by Elspeth McFadzean - 123-131 US Airways Optimizes the Scheduling of Reserve Flight Crews
by Jeffrey E. Dillon & Spyros Kontogiorgis - 132-142 End-User Modeling Improves R&D Management at AgrEvo Canada, Inc
by Calvin Sonntag & Thomas A. Grossman - 143-154 Book Reviews
by Benjamin Lev
August 1999, Volume 29, Issue 4
- 1-18 Identifying Opportunities for Improving Teradyne's Service-Parts Logistics System
by Morris A. Cohen & Yu-Sheng Zheng & Yunzeng Wang - 19-31 Resource Allocation Capabilities of Commercial Project Management Software Packages
by Rainer Kolisch - 32-43 Location Analysis Helps Manage Solid Waste in Central Portugal
by António P. Antunes - 44-57 Portuguese Financial Corporations' Information Technology Adoption Patterns
by Vitor F. C. Gonçalves & António Palma-dos-Reis & João Duque - 58-70 Value-Focused Thinking in a Difficult Context: Planning Tourism for Guimaras, Philippines
by Timothy McDaniels & William Trousdale - 71-81 The Realities of Becoming a Long-Term Supplier to a Large TQM Customer
by Christopher J. Roethlein & Paul M. Mangiameli - 82-95 Improving Access to Science and Math Education in Western Pennsylvania
by Ashok Srinivasan & Robert P. Strauss - 96-98 Practice Abstract
by Donald L. Keefer - 99-116 The Teachers' Forum: Breaking the Mold—A New Approach to Teaching the First MBA Course in Management Science
by Matthew J. Liberatore & Robert L. Nydick - 117-122 Book Reviews
by Benjamin Lev
June 1999, Volume 29, Issue 3
- 1-13 Data Envelopment Analysis and Its Use in Banking
by Emmanuel Thanassoulis - 14-26 A Data Envelopment Analysis of the Operational Efficiency of Bank Branches
by B. Golany & J. E. Storbeck - 27-36 Measuring Efficiency by Product Group: Integrating DEA with Activity-Based Accounting in a Large Mideast Bank
by Jeffrey Kantor & Shlomo Maital - 37-51 Benchmarks of the Efficiency of Bank Branches
by Christiana V. Zenios & Stavros A. Zenios & Kostas Agathocleous & Andreas C. Soteriou - 52-62 US Airways Automates Its Weekend Fleet Assignment
by Spyros Kontogiorgis & Suresh Acharya - 63-76 Casey's Problem: Interpreting and Evaluating a New Test
by James E. Smith & Robert L. Winkler - 77-87 The Wisconsin Division of Narcotics Enforcement Uses Multi-Agent Information Systems to Investigate Drug Crimes
by Rahul Bhaskar & Parag C. Pendharkar - 88-103 Teachers' Forum: Spreadsheet Modeling and Simulation Improves Understanding of Queues
by Thomas A. Grossman