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Content
April 1996, Volume 26, Issue 2
- 50-58 System Operations Advisor: A Real-Time Decision Support System for Managing Airline Operations at United Airlines
by Ananda Rakshit & Nirup Krishnamurthy & Gang Yu - 59-72 Scheduling Coast Guard District Cutters
by Gerald G. Brown & Robert F. Dell & Robert A. Farmer - 73-79 Creativity in OR/MS: From Technique to Epistemology
by Haridimos Tsoukas & Demetrios B. Papoulias - 80-91 A Simulation Model Solved the Problem of Scheduling Drilling Rigs at Clyde Dam
by I. M. Premachandra & Liliana Gonzalez - 92-104 Spreadsheets and OR/MS Models: An End-User Perspective
by Linda Leon & Zbigniew Przasnyski & Kala Chand Seal - 105-111 The Teachers' Forum: Management Science with Spreadsheets for MBAs at Indiana University
by Wayne L. Winston - 112-112 Editorial: A Book About the Downside of New Technology
by Michael H. Rothkopf - 113-122 Book Reviews
by Benjamin Lev
February 1996, Volume 26, Issue 1
- 1-5 Franz Edelman Award for Management Science Achievement
by Howard Finkelberg & Stephen C. Graves & Michael H. Rothkopf - 6-37 IMPReSS: An Automated Production-Planning and Delivery-Quotation System at Harris Corporation—Semiconductor Sector
by Robert C. Leachman & Robert F. Benson & Chihwei Liu & Dale J. Raar - 38-53 Integrated Planning for Poultry Production at Sadia
by Miguel Taube-Netto - 54-74 KeyCorp Service Excellence Management System
by Shravan K. Kotha & Michael P. Barnum & David A. Bowen - 75-84 SQOM-2: The Israeli Air Force's Air Power Multiplier
by Yishay Spector & Leon Marom - 85-101 Arachne: Planning the Interoffice Facilities Network at NYNEX
by Tal Barnea & Dan Benanav & Kabir Dutta & Ivy Eisenberg & Jim Euchner & Elissa Gilbert & Afshin Goodarzi & Edwin Lee & Yu-Ling Lin & John Martin & Justin Peterson & Randy Pope & Rangu Salgame & Gary Sevitsky & Sanjeev Sardana - 102-130 Information Systems Strategy Development at Sainsbury's Supermarkets Using “Soft” OR
by Richard J. Ormerod - 131-132 Practice Abstracts
by Donald L. Keefer - 133-150 Book Reviews
by Benjamin Lev
December 1995, Volume 25, Issue 6
- 1-13 L. L. Bean Improves Call-Center Forecasting
by Bruce H. Andrews & Shawn M. Cunningham - 14-29 An OR/MS Guide to the Internet
by ManMohan S. Sodhi - 30-38 The Evolution of Draft Lotteries in Professional Sports: Back to Moral Hazard?
by Yigal Gerchak & Helmut E. Mausser & Michael J. Magazine - 39-56 Decision Analysis of Exploration Opportunities in the Onshore US at Phillips Petroleum Company
by Michael R. Walls & G. Thomas Morahan & James S. Dyer - 57-66 Facilities Evaluation under Uncertainty: Pricing a Refinery
by Donald L. Keefer - 67-82 Knowledge-Based Systems and the Decision Sciences
by Barry G. Silverman - 83-85 Book Reviews
by Benjamin Lev
October 1995, Volume 25, Issue 5
- 1-11 For Richer or for Poorer: Reporting OR/MS Implementation
by Arjang A. Assad & Edward A. Wasil - 12-41 Interdisciplinary Industry-University Collaboration: Lessons from an Operations Improvement Project
by Anantaram Balakrishnan & Stuart Brown & Duane Dunlap & Robert Pahl - 42-63 The Evolution of Supply-Chain-Management Models and Practice at Hewlett-Packard
by Hau L. Lee & Corey Billington - 64-83 The Evolution of Texaco’s Blending Systems: From OMEGA to StarBlend
by Billy Rigby & Leon S. Lasdon & Allan D. Waren - 84-104 Evolutionary Change in Product Management: Experiences in the Car Rental Industry
by William J. Carroll & Richard C. Grimes - 105-127 Twenty Years of Strategic Distribution System Design: An Evolutionary Perspective
by Arthur M. Geoffrion & Richard F. Powers - 128-150 From CAN-Q to MPX: Evolution of Queuing Software for Manufacturing
by Rajan Suri & Gregory W. W. Diehl & Suzanne de Treville & Michael J. Tomsicek - 151-172 Thirty Years of Modeling Midair Collisions
by Robert E. Machol - 173-193 The Evolution of Energy Modeling at the Federal Energy Administration and the Energy Information Administration
by Frederic H. Murphy & Susan H. Shaw - 194-208 Evolutionary Steps in Expert Systems Projects
by Peter Duchessi & Robert M. O’Keefe - 209-218 Book Reviews
by Benjamin Lev
August 1995, Volume 25, Issue 4
- 1-11 A Desktop-OR Success: Modeling Coast Guard Buoy Tender Operations
by Mark Bucciarelli & Kip Brown - 12-13 Practice Abstracts: Submission Guidelines
by Donald L. Keefer - 14-29 AHP in Political Group Decisions: A Study in the Art of Possibilities
by Christer Carlsson & Pirkko Walden - 30-43 Lower In-Process Inventories and Better On-Time Performance at Tanner Companies, Inc
by Melissa R. Bowers & Anurag Agarwal - 44-59 Ranking College Football Teams: A Neural Network Approach
by Rick L. Wilson - 60-65 The Politics of Lot Sizing
by Aaron Paul Blossom - 66-80 Improving the Title Hold Process in a Large Public Library: A Model-Based Policy Analysis
by Michael E. Gleeson & Michael D. Peterson - 81-91 Achieving Multiple Timeliness Goals for Auto Loans: A Case for Process Control
by Joyce S. Mehring - 92-103 Using Mathematical Programming to Help Supervisors Balance Workloads
by John R. Grandzol & Thomas Traaen - 104-113 Simulation Project Characteristics in Industrial Settings
by Jeffery K. Cochran & Gerald T. Mackulak & Paul A. Savory - 114-125 The Teachers’ Forum: Six Key Modeling Heuristics
by Stephen G. Powell - 126-138 Book Reviews
by Benjamin Lev
June 1995, Volume 25, Issue 3
- 1-5 Introduction: Service-Sector Productivity—The MS/OR Challenge
by Patrick T. Harker - 6-21 Quality Management at Kentucky Fried Chicken
by Uday M. Apte & Charles C. Reynolds - 22-29 Reengineering at American Express: The Travel Services Group’s Work in Process
by Roger H. Ballou - 30-41 Class Scheduling to Maximize Participant Satisfaction
by Scott E. Sampson & James R. Freeland & Elliott N. Weiss - 42-57 Completing the Loops
by Peter J. Denning & Raül Medina-Mora - 58-71 Freight Routing and Scheduling at CSX Transportation
by Christopher L. Huntley & Donald E. Brown & David E. Sappington & Bernard P. Markowicz - 72-80 Services and Technology: Reengineering the Railroads
by Patrick T. Harker - 81-87 Creativity in MS/OR: Managing the Process of Formulating the Problem
by Roger J. Volkema - 88-94 The Teachers’ Forum: Teaching the Art of Modeling to MBA Students
by Stephen G. Powell - 95-103 Undergraduate Business Statistics: A Survey of Topics and Teaching Methods
by Sandra E. Strasser & Ceyhun Ozgur - 104-112 20/30 Hindsight: Managers Must Commit to TQM
by William P. Cordeiro & Robert H. Turner - 113-120 Book Reviews
by Benjamin Lev
April 1995, Volume 25, Issue 2
- 1-17 Consolidating and Dispatching Truck Shipments of Mobil Heavy Petroleum Products
by Dan O. Bausch & Gerald G. Brown & David Ronen - 18-24 Misapplications Reviews: Jail Terms
by Arnold Barnett - 25-36 Oglethorpe Power Corporation Decides about Investing in a Major Transmission System
by Adam Borison - 37-41 Creativity in MS/OR: Ten Exercises and the Number 24
by James R. Evans & A. Alan B. Pritsker - 42-54 Scheduling a Flexible Manufacturing System with Tooling Constraints: An Actual Case Study
by Seth W. Flanders & Wayne J. Davis - 55-59 Lessons from an Early Management Scientist
by Brad C. Meyer - 60-73 Managing Bank Productivity Using Data Envelopment Analysis (DEA)
by H. David Sherman & George Ladino - 74-80 The Fifth Column: On the Proper Training of Future Management II
by Robert E. D. Woolsey & Ruth A. Maurer - 81-88 The Paradigm of the Science of Management: In Celebration of C. W. Churchman’s 80th Birthday
by John P. van Gigch - 89-98 Book Reviews
by Benjamin Lev
February 1995, Volume 25, Issue 1
- 1-5 Franz Edelman Award for Management Science Achievement
by Philip E. Taylor & Stephen C. Graves & Michael H. Rothkopf - 6-19 Strategic and Operational Management with Optimization at Tata Steel
by Gopal P. Sinha & B. S. Chandrasekaran & Niloy Mitter & Goutam Dutta & Sudhir B. Singh & Aditya Roy Choudhury & P. N. Roy - 20-40 SONET Toolkit: A Decision Support System for Designing Robust and Cost-Effective Fiber-Optic Networks
by Steven Cosares & David N. Deutsch & Iraj Saniee & Ondria J. Wasem - 41-68 Planning China's Coal and Electricity Delivery System
by Michael Kuby & Shi Qingqi & Thawat Watanatada & Sun Xufei & Xie Zhijun & Cao Wei & Zhang Chuntai & Zhou Dadi & Yu Xiaodong & Peter Cook & Terry Friesz & Susan Neuman & Lin Fatang & Rong Qiang & Wang Xusheng & Gao Shenhuai - 69-93 Global Supply Chain Management at Digital Equipment Corporation
by Bruce C. Arntzen & Gerald G. Brown & Terry P. Harrison & Linda L. Trafton - 94-108 The Traffic-Control System on the Hanshin Expressway
by Tsuyoshi Yoshino & Tsuna Sasaki & Toshiharu Hasegawa - 109-133 An Analytical Approach to Reshaping the United States Army
by Anthony Durso & Scott F. Donahue - 134-136 Editorial: Two New Features at Interfaces
by Michael H. Rothkopf - 137-142 Book Reviews
by Benjamin Lev
December 1994, Volume 24, Issue 6
- 1-13 Development of a Quality-Assurance System for a Wine Producer in Greece
by George Tagaras & Patroklos Georgiadis & Dimitris Psoinos - 14-18 Editorial: Refereeing---How Blind Should We Be?
by Michael H. Rothkopf - 19-43 How to Make a Decision: The Analytic Hierarchy Process
by Thomas L. Saaty - 44-46 The Fifth Column: On Underground Storage Tanks, Cops, Nameless Departments, and City Politics
by Gene Woolsey - 47-58 Planning the Size and Organization of KLM's Aircraft Maintenance Personnel
by Matthijs C. Dijkstra & Leo G. Kroon & Marc Salomon & Jo A. E. E. van Nunen & Luk N. Van Wassenhove - 59-65 Creativity in MS/OR: Training for Creativity—Findings in a European Context
by Tudor Rickards & Christian de Cock - 66-73 Productivity in the US and Japan: A Reexamination
by Everette S. Gardner & John M. Ivancevich - 74-78 Model World: Ethics in the Not So Real MS/OR World
by Saul I. Gass - 79-81 Advice for Building Expert Systems: Precepts or Proverbs?
by Richard P. Will & Donald E. Hardaway - 82-99 Statistical and Simulation Analysis Assists Santa Clara Valley Water District Planning
by Burton V. Dean & Roger L. Salstrom & Jim Fiedler & Bill Molnar & Kent Haake - 100-106 Lessons from the Marketplace
by Niall M. Fraser - 107-109 TREMEC Revisited: An Update on “Developing a Production System in Mexico”
by Gerhard Plenert - 110-119 How Case-Based Reasoning Solves New Problems
by Uma G. Gupta - 120-131 Book Reviews
by Benjamin Lev
October 1994, Volume 24, Issue 5
- 1-12 Database Marketing Increases Prospecting Effectiveness at Merrill Lynch
by Russell P. Labe - 13-21 Temple Dental School Uses an Expert System to Schedule Students' Clinical Rotations
by Titus K. L. Schleyer - 22-35 A Decision Support System for Developing Evacuation Plans around Nuclear Power Stations
by Antoine G. Hobeika & Sigon Kim & Robert E. Beckwith - 36-40 The New Dynamism: Part 3
by Donald N. Frey - 41-48 Computer-Aided Formulation of Silica Defoamers for the Paper Industry
by Alan H. Bohl - 49-58 Successfully Implementing Statistical Process Control in Integrated Steel Companies
by C. Ruth Harris & Walter Yit - 59-66 Routing Tankers for Dairy Milk Pickup
by Jayaram K. Sankaran & Rahul R. Ubgade - 67-76 Correcting Casualty Estimates
by Donald R. Barr & Marion R. Bryson - 95-106 Model Decomposition Speeds Distribution Center Design
by M. Eric Johnson & Tom Lofgren - 107-117 A Decision Support System for Acquisitions Budgeting in Public Libraries
by Michael E. Gleeson & John R. Ottensmann - 118-121 Comestible Considerations in Research Development
by Marion G. Sobol - 122-140 Parallel and Supercomputing in the Practice of Management Science
by Stavros A. Zenios - 141-151 Evaluating Automated Work-Flow Systems for Administrative Processes
by Lawrence O. Levine & Steven S. Aurand - 152-164 Using the Systems Approach to Increase Management Science Impact on Business
by Jan H. Huysmans - 165-169 Book Reviews
by Benjamin Lev
August 1994, Volume 24, Issue 4
- 1-4 Introduction: In Celebration of the 80th Birthday of C. West Churchman, Born Mount Airy, Pennsylvania, August 29, 1913
by Ernest Koenigsberg & John P. van Gigch - 5-15 West Churchman and Operations Research: Case Institute of Technology, 1951–1957
by Burton V. Dean - 16-25 A System of Systems Approaches
by Heiner Müller-Merbach - 26-37 Can We Secure Future-Responsive Management Through Systems Thinking and Design?
by Werner Ulrich - 38-53 A Hierarchical-GIS-Based Decision Model for Forest Management: The Systems Approach
by I. Vertinsky & S. Brown & H. Schreier & W. A. Thompson & G. C. van Kooten - 54-59 Churchman's Theory of Design Integrity
by E. Burton Swanson - 60-66 Organizations and Their Purposes: A Note on Churchman's Philosophy of Management
by Niraj Verma - 67-72 Securing: One Man's Quest for the Meaning of Therefore
by Richard O. Mason - 73-82 Higher Education and Social Stratification
by Russell L. Ackoff - 83-93 May the Whole Earth Be Happy: Loka Samastat Sukhino Bhavantu
by Stafford Beer - 94-98 The Cruel Science of World Mismanagement: An Essay in Honor of C. West Churchman
by Ian I. Mitroff - 99-110 Management Science: Science of Managing and Managing of Science
by C. West Churchman - 111-112 Editorial: Interfaces' Mission, A Declaration of Dependence
by Michael H. Rothkopf - 113-121 Integrated Production and Distribution Facility Planning at Ault Foods
by John Pooley - 122-125 Editorial: Zeno Was Right
by Frederic H. Murphy - 126-128 People Skills: Students—Don't Make the Grade but Miss the Point
by Robert E. Levasseur - 129-137 Book Reviews
by Benjamin Lev
June 1994, Volume 24, Issue 3
- 1-2 Introduction to the Special Issue on Finance
by John M. Mulvey - 3-21 The Asset-Liability Management Strategy System at Fannie Mae
by Martin R. Holmer - 22-33 An Asset-Liability Investment System
by John M. Mulvey - 34-45 Optimal Lease Structuring at GE Capital
by Charles J. Litty - 46-61 Investing in the Turn-of-the-Year Effect in the US Futures Markets
by William T. Ziemba - 62-79 SuperUnits and SuperShares
by Eric J. Weigel - 80-90 Mortgage Prepayments and an Analysis of the Wharton Prepayment Model
by Bennett W. Golub & Lawrence Pohlman - 91-99 Creativity in MS/OR: Expanding Knowledge by Consolidating Knowledge
by Arnold Reisman - 100-104 Southern Illinois University at Carbondale Uses Modeling in Estimating Costs of Tuition Remission
by Marvin D. Troutt - 105-108 The New Dynamism: Part 2
by Donald N. Frey - 109-120 A General Examination Scheduling System
by Michael W. Carter & Gilbert Laporte & John W. Chinneck - 121-138 Model Evaluation at the Energy Information Administration
by Douglas R. Hale & Arnold Greenland - 139-153 Book Reviews
by Benjamin Lev
April 1994, Volume 24, Issue 2
- 1-12 Analytical MS/OR Tools Applied to a Plant Closure
by Dale W. Clements & Richard A. Reid - 13-43 The Ombudsman: Business School Prestige—Research versus Teaching
by J. Scott Armstrong & Tad Sperry - 44-52 Scheduling Harbor Pilots
by Marek Wermus & James A. Pope - 53-58 Using Chance-Constrained Programming for Animal Feed Formulation at Agway
by William B. Roush & Robert H. Stock & Terri L. Cravener & Thomas H. D'Alfonso - 59-68 Implementing an Operations Management System in a Soviet Machine Building Plant
by Victor M. Portougal - 69-75 A Novena to Saint Anthony, or How to Find Inventory by Not Looking
by Ido Millet - 76-86 Future: A Knowledge-Based System for Threat Assessment
by P. J. de Jongh & K. J. Carden & N. A. Rogers - 87-91 The New Dynamism: Part 1
by Donald N. Frey - 92-100 Forecasting Practices in US Corporations: Survey Results
by Nada R. Sanders & Karl B. Manrodt - 101-104 Positioning the Organization
by Richard M. Cyert - 105-115 SAPHIR: A Decision Support System for Course Scheduling
by Jacques A. Ferland & Charles Fleurent - 116-130 Neural Networks for the MS/OR Analyst: An Application Bibliography
by Ramesh Sharda - 131-137 Book Reviews
by Benjamin Lev
February 1994, Volume 24, Issue 1
- 1-5 Franz Edelman Award for Management Science Achievement
by Mark Lembersky & Stephen C. Graves & Frederic H. Murphy - 6-28 AT&T's Call Processing Simulator (CAPS) Operational Design for Inbound Call Centers
by Anthony J. Brigandi & Dennis R. Dargon & Michael J. Sheehan & Thomas Spencer - 29-49 The Russell-Yasuda Kasai Model: An Asset/Liability Model for a Japanese Insurance Company Using Multistage Stochastic Programming
by David R. Cariño & Terry Kent & David H. Myers & Celine Stacy & Mike Sylvanus & Andrew L. Turner & Kouji Watanabe & William T. Ziemba - 50-63 Telephone Companies Analyze Price Quotations with Bellcore's PDSS Software
by Paul Katz & Amir Sadrian & Patrick Tendick - 64-86 Risk Management for the Tiles of the Space Shuttle
by M.-Elisabeth Paté-Cornell & Paul S. Fischbeck - 87-103 Improving Pupil Transportation in North Carolina
by Thomas R. Sexton & Sally Sleeper & Robert E. Taggart - 104-120 Coldstart: Fleet Assignment at Delta Air Lines
by Radhika Subramanian & Richard P. Scheff & John D. Quillinan & D. Steve Wiper & Roy E. Marsten - 121-130 How to Analyze the Results of Linear Programs—Part 4: Forcing Substructures
by Harvey J. Greenberg - 131-134 Book Reviews
by Benjamin Lev
December 1993, Volume 23, Issue 6
- 1-4 Introduction: Innovation, Research and Development, and Entrepreneurship
by John C. Papageorgiou - 5-12 Swinging on the Branch of a Tree: Project Selection Applications
by Sidney W. Hess - 13-24 Managing Korea's System of Technological Innovation
by Ilyong Kim - 25-37 High Technology Manufacturing in Low Technology Plants
by John E. Ettlie & Joan Penner-Hahn - 38-51 Effects of Innovativeness and Venture Stage on Venture Capitalist-Entrepreneur Relations
by Harry J. Sapienza & Allen C. Amason - 52-63 Middle Managers as Internal Corporate Entrepreneurs: An Unfolding Agenda
by Eliezer Geisler - 64-66 Editorial: Panculturalism
by Frederic H. Murphy - 67-80 A Hybrid System Improves Claims Auditing at Blue Cross
by Jerrold H. May & William E. Spangler & Sean Chen & Sharon L. Donohue - 81-92 Case Analysis: Analyses of the National Cranberry Cooperative—2. Environmental Changes and Implementation
by Evan L. Porteus - 93-100 An Integrated Decision Support System in a Chinese Chemical Plant
by De-Li Yang & Weiqin Mou - 101-106 Creativity in MS/OR: Overcoming Barriers to Creativity
by James R. Evans - 107-113 Using Linear Programming to Determine Post-Facto Consistency in Performance Evaluations of Major League Baseball Players
by Christopher Zappe & William Webster & Ira Horowitz - 114-119 The Easy Chair: Avoiding the Corrupting Lie of a Poorly Stated Problem
by Hugh J. Miser - 120-139 How to Analyze the Results of Linear Programs—Part 3: Infeasibility Diagnosis
by Harvey J. Greenberg - 140-147 Book Reviews
by Benjamin Lev
October 1993, Volume 23, Issue 5
- 1-1 Introduction: Perspectives on Management Science/Operations Research
by Frederic H. Murphy - 2-12 LP from the '40s to the '90s
by Alex Orden - 13-19 Probability Modeling in ORSA: A Personal Perspective
by Marcel F. Neuts - 20-25 Plus Ça Change…
by Harvey M. Wagner - 26-39 Where We Ought to Be Going: The Potential of Spreadsheets
by Andrew Vazsonyi - 40-46 Where Were We, Where Are We, Where Are We Going, and Who Cares?
by Gene Woolsey - 47-49 Operations Analysis in the Army Air Forces in World War II: Some Reminiscences
by Hugh J. Miser - 50-55 The Oxford Experiment in H2X Radar Bombing
by G. Baley Price - 56-61 An Eighth Air Force Bombardier Looks Back at Operations Analysis
by Charles W. McArthur - 62-69 Finding the Japanese Fleet in March 1945
by Alex E. S. Green - 70-76 Coping with Outliers in Scoring Bombing Training Results
by Hugh J. Miser - 77-80 Editorial: Process versus Personalities
by Frederic H. Murphy - 81-92 An Auction Method for Course Registration
by Robert L. Graves & Linus Schrage & Jayaram Sankaran - 93-96 20/30 Hindsight: Forecasting the Impact of Nonimpact Printers—An Update
by Michael H. Rothkopf - 97-114 How to Analyze the Results of Linear Programs—Part 2: Price Interpretation
by Harvey J. Greenberg - 115-121 Book Reviews
by Benjamin Lev
August 1993, Volume 23, Issue 4
- 1-11 Hewlett-Packard Gains Control of Inventory and Service through Design for Localization
by Hau L. Lee & Corey Billington & Brent Carter - 12-20 Assessing the Severity of Patients' Illnesses to Better Manage Health Care Resources
by Phoebe D. Sharkey & Michael J. DeHaemer & Laurette Poulos Simmons & Susan D. Horn - 21-39 Case Analysis: Analyses of the National Cranberry Cooperative—1. Tactical Options
by Evan L. Porteus - 40-42 Editorial: There Is No Such Thing as Data, There Are Only Model Outputs
by Frederic H. Murphy - 43-55 Roles in the NBA: There's Always Room for a Big Man, But His Role Has Changed
by Avijit Ghosh & Joel H. Steckel - 56-67 How to Analyze the Results of Linear Programs—Part 1: Preliminaries
by Harvey J. Greenberg - 68-74 Scheduling Repairs at Texas Instruments
by Raj A. Sivakumar & Rajan Batta & Kazem Tehrani - 75-84 A Modified Analytic Hierarchy Process for Automated Manufacturing Decisions
by Stephen F. Weber