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Supply-Chain Excellence for Accelerated Improvement

Author

Listed:
  • Archie Lockamy

    (School of Business, Samford University, Birmingham, Alabama 35229-2306)

  • Reginald M. Beal

    (School of Business and Industry, Florida Agricultural and Mechanical University, One SBI Plaza, Tallahassee, Florida 32307-5200)

  • Wilbur I. Smith

    (School of Business and Industry, Florida Agricultural and Mechanical University)

Abstract

Many firms have begun employing an integrative approach called supply-chain management (SCM) to manage their raw-materials-supply-production-distribution systems. 3M Company uses SCM to achieve its companywide goals of increasing customer satisfaction and loyalty, doubling the speed of key business processes, and reducing inventories and costs. 3M's experience indicates that to derive tangible benefits from SCM a firm must (1) create a clear vision of what it wants to accomplish, (2) establish and communicate companywide supply-chain goals, (3) develop a definition of its supply chain and formulate goals for improving supply-chain operations, (4) develop a process for implementing SCM, and (5) develop measures for assessing progress toward achieving business-unit and companywide goals.

Suggested Citation

  • Archie Lockamy & Reginald M. Beal & Wilbur I. Smith, 2000. "Supply-Chain Excellence for Accelerated Improvement," Interfaces, INFORMS, vol. 30(4), pages 22-31, August.
    • Handle: RePEc:inm:orinte:v:30:y:2000:i:4:p:22-31
    DOI: 10.1287/inte.30.4.22.11646
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    Citations

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    Cited by:

    1. Sanjay L. Ahire & John B. Jensen, 2017. "Snider Tire Optimizes Its Customers-Stores-Plants Transportation Network," Interfaces, INFORMS, vol. 47(2), pages 150-162, April.
    2. Nitsche, Anna-Maria & Kusturica, Wibke & Neumann, Denis & Schumann, Christian-Andreas & Laroque, Christoph, 2021. "Supply chain management in the course of time - A systematisation of past, present and future objectives," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 519-544, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    3. Alexandra Ioana FLOREA, 2014. "Challenges And Strategies Of Supply Chain Management In A Competitive Environment," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(2), pages 36-43, June.

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