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Cooperative Multiobjective Decision Support for the Paper Industry

Author

Listed:
  • Sesh Murthy

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Rama Akkiraju

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Richard Goodwin

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Pinar Keskinocak

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • John Rachlin

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Frederick Wu

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • James Yeh

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Robert Fuhrer

    (IBM T. J. Watson Research Center, Route 134, Yorktown Heights, New York 10598)

  • Santhosh Kumaran

    (IBM Supply Chain Optimization Development)

  • Alok Aggarwal

    (IBM Supply Chain Optimization Development)

  • Martin Sturzenbecker

    (IBM Internet Division)

  • Ranga Jayaraman

    (IBM Storage System Division)

  • Robert Daigle

    (IBM Corporation)

Abstract

We built and deployed a decision-support system for scheduling paper manufacturing and distribution, an extremely complex task with multiple stages of production and strong interaction between stages. In contrast to earlier approaches, our system considers multiple scheduling objectives and multiple stages of production and distribution simultaneously using multiple evaluation criteria. Our system functions as an intelligent assistant to the schedulers and generates multiple good scheduling alternatives using a portfolio of algorithms and direct human-expert input. The successful deployment of our system at several paper mills in North America has resulted in significant savings, greater customer satisfaction, and improved business processes.

Suggested Citation

  • Sesh Murthy & Rama Akkiraju & Richard Goodwin & Pinar Keskinocak & John Rachlin & Frederick Wu & James Yeh & Robert Fuhrer & Santhosh Kumaran & Alok Aggarwal & Martin Sturzenbecker & Ranga Jayaraman &, 1999. "Cooperative Multiobjective Decision Support for the Paper Industry," Interfaces, INFORMS, vol. 29(5), pages 5-30, October.
    • Handle: RePEc:inm:orinte:v:29:y:1999:i:5:p:5-30
    DOI: 10.1287/inte.29.5.5
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    References listed on IDEAS

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    Cited by:

    1. Pinar Keskinocak & Frederick Wu & Richard Goodwin & Sesh Murthy & Rama Akkiraju & Santhosh Kumaran & Annap Derebail, 2002. "Scheduling Solutions for the Paper Industry," Operations Research, INFORMS, vol. 50(2), pages 249-259, April.
    2. Patrik Flisberg & Mikael Rönnqvist & Stefan Nilsson, 2009. "Billerud Optimizes Its Bleaching Process Using Online Optimization," Interfaces, INFORMS, vol. 39(2), pages 119-132, April.
    3. S Eom & E Kim, 2006. "A survey of decision support system applications (1995–2001)," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(11), pages 1264-1278, November.

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