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Xerox's Approach to Sustainability

Author

Listed:
  • Irina Maslennikova

    (Xerox Europe Ltd. Riverview, Oxford Road, Uxbridge, UB8 1HS, United Kingdom)

  • David Foley

    (Xerox Europe Ltd)

Abstract

Xerox's environmental strategic goal is to become a waste-free company. This ideal permeates the life cycle of Xerox products: waste-free products from waste-free factories for waste-free offices. Xerox has witnessed numerous benefits from implementing this strategy; by using design-for-the-environment principles, it has redesigned products and packaging to support product recovery and to reduce resource and energy consumption. Implementation of an end-of-life equipment takeback and reprocessing program led to savings of over $80 million in Europe in 1997, in addition to turning a potential disposal cost into a revenue stream. Through its environmental leadership program, Xerox has evolved a win-win-win scenario: improvements in environmental performance (win), customer satisfaction (win), and improved company performance (win).

Suggested Citation

  • Irina Maslennikova & David Foley, 2000. "Xerox's Approach to Sustainability," Interfaces, INFORMS, vol. 30(3), pages 226-233, June.
    • Handle: RePEc:inm:orinte:v:30:y:2000:i:3:p:226-233
    DOI: 10.1287/inte.30.3.226.11666
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    Citations

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    Cited by:

    1. Krystofik, Mark & Wagner, Jeffrey & Gaustad, Gabrielle, 2015. "Leveraging intellectual property rights to encourage green product design and remanufacturing for sustainable waste management," Resources, Conservation & Recycling, Elsevier, vol. 97(C), pages 44-54.
    2. Cecere, Grazia & Martinelli, Arianna, 2017. "Drivers of knowledge accumulation in electronic waste management: An analysis of publication data," Research Policy, Elsevier, vol. 46(5), pages 925-938.
    3. Kaya, Onur, 2010. "Incentive and production decisions for remanufacturing operations," European Journal of Operational Research, Elsevier, vol. 201(2), pages 442-453, March.
    4. Mohammad Fattahi & Kannan Govindan, 2017. "Integrated forward/reverse logistics network design under uncertainty with pricing for collection of used products," Annals of Operations Research, Springer, vol. 253(1), pages 193-225, June.
    5. Kyung Sung Jung & Milind Dawande & H. Neil Geismar & V. Daniel R. Guide & Chelliah Sriskandarajah, 2016. "Supply planning models for a remanufacturer under just-in-time manufacturing environment with reverse logistics," Annals of Operations Research, Springer, vol. 240(2), pages 533-581, May.

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