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US Airways Optimizes the Scheduling of Reserve Flight Crews

Author

Listed:
  • Jeffrey E. Dillon

    (International Paper, 6400 Poplar Avenue 05-019, Memphis, Tennessee 38197)

  • Spyros Kontogiorgis

    (MakeSystems, 200 Regency Forest Drive, Cary, North Carolina 27511)

Abstract

Reserve pilots and flight attendants work on call to operate flights that the assigned crews cannot fly or flights that have not been assigned at all. The monthly schedule for a reserve crew member consists of a set of days for which the person is on call. We built an automated system to construct optimal schedules for reserves. Crew planners at US Airways use the system to build schedules that put enough reserves on call without sacrificing the reserves' quality of work life.

Suggested Citation

  • Jeffrey E. Dillon & Spyros Kontogiorgis, 1999. "US Airways Optimizes the Scheduling of Reserve Flight Crews," Interfaces, INFORMS, vol. 29(5), pages 123-131, October.
    • Handle: RePEc:inm:orinte:v:29:y:1999:i:5:p:123-131
    DOI: 10.1287/inte.29.5.123
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    Citations

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    Cited by:

    1. Christopher Bayliss & Geert Maere & Jason A. D. Atkin & Marc Paelinck, 2017. "A simulation scenario based mixed integer programming approach to airline reserve crew scheduling under uncertainty," Annals of Operations Research, Springer, vol. 252(2), pages 335-363, May.
    2. Susan Cholette, 2007. "A Novel Problem for a Vintage Technique: Using Mixed-Integer Programming to Match Wineries and Distributors," Interfaces, INFORMS, vol. 37(3), pages 231-239, June.
    3. Jonas Ingels & Broos Maenhout, 2017. "Employee substitutability as a tool to improve the robustness in personnel scheduling," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 39(3), pages 623-658, July.
    4. Milind G. Sohoni & T. Glenn Bailey & Kristi G. Martin & Helen Carter & Ellis L. Johnson, 2003. "Delta Optimizes Continuing-Qualification-Training Schedules for Pilots," Interfaces, INFORMS, vol. 33(5), pages 57-70, October.
    5. Milind G. Sohoni & Ellis L. Johnson & T. Glenn Bailey, 2004. "Long-Range Reserve Crew Manpower Planning," Management Science, INFORMS, vol. 50(6), pages 724-739, June.
    6. S Eom & E Kim, 2006. "A survey of decision support system applications (1995–2001)," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(11), pages 1264-1278, November.
    7. Schrotenboer, Albert H. & Wenneker, Rob & Ursavas, Evrim & Zhu, Stuart X., 2023. "Reliable reserve-crew scheduling for airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 178(C).
    8. Andrew G. Clark & Susan Cholette & Ozgur Ozluk, 2011. "UCSF Increases Consumer Value Through Optimal Vendor-Show Scheduling," Interfaces, INFORMS, vol. 41(4), pages 327-337, August.
    9. Ingels, Jonas & Maenhout, Broos, 2019. "Optimised buffer allocation to construct stable personnel shift rosters," Omega, Elsevier, vol. 82(C), pages 102-117.

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