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Deriving the Pricing Power of Product Features by Mining Consumer Reviews

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Cited by:

  1. Young Kwark & Jianqing Chen & Srinivasan Raghunathan, 2014. "Online Product Reviews: Implications for Retailers and Competing Manufacturers," Information Systems Research, INFORMS, vol. 25(1), pages 93-110, March.
  2. Rodolphe Durand & Robert M. Grant & Tammy L. Madsen & Gino Cattani & Joseph F. Porac & Howard Thomas, 2017. "Categories and competition," Strategic Management Journal, Wiley Blackwell, vol. 38(1), pages 64-92, January.
  3. Yi-Fen Chen & Shi-Han Chang, 2016. "The online framing effect: the moderating role of warning, brand familiarity, and product type," Electronic Commerce Research, Springer, vol. 16(3), pages 355-374, September.
  4. Stefan Stieglitz & Christian Meske & Björn Ross & Milad Mirbabaie, 2020. "Going Back in Time to Predict the Future - The Complex Role of the Data Collection Period in Social Media Analytics," Information Systems Frontiers, Springer, vol. 22(2), pages 395-409, April.
  5. Agnieszka Zablocki & Bodo Schlegelmilch & Michael J. Houston, 2019. "How valence, volume and variance of online reviews influence brand attitudes," AMS Review, Springer;Academy of Marketing Science, vol. 9(1), pages 61-77, June.
  6. Mingyang Zhang & Heyan Xu & Ning Ma & Xinglin Pan, 2022. "Intelligent Vehicle Sales Prediction Based on Online Public Opinion and Online Search Index," Sustainability, MDPI, vol. 14(16), pages 1-17, August.
  7. Doug J. Chung & Byungyeon Kim & Byoung G. Park, 2019. "How Do Sales Efforts Pay Off? Dynamic Panel Data Analysis in the Nerlove–Arrow Framework," Management Science, INFORMS, vol. 65(11), pages 5197-5218, November.
  8. Joe Cox & Daniel Kaimann, 2013. "The Signaling Effect of Critics - Evidence from a Market for Experience Goods," Working Papers CIE 68, Paderborn University, CIE Center for International Economics.
  9. Jinghui (Jove) Hou & Xiao Ma, 2022. "Space Norms for Constructing Quality Reviews on Online Consumer Review Sites," Information Systems Research, INFORMS, vol. 33(3), pages 1093-1112, September.
  10. Li, Dong & Nagurney, Anna & Yu, Min, 2018. "Consumer learning of product quality with time delay: Insights from spatial price equilibrium models with differentiated products," Omega, Elsevier, vol. 81(C), pages 150-168.
  11. Yipu Deng & Jinyang Zheng & Warut Khern-am-nuai & Karthik Kannan, 2022. "More than the Quantity: The Value of Editorial Reviews for a User-Generated Content Platform," Management Science, INFORMS, vol. 68(9), pages 6865-6888, September.
  12. Bin Guo & Shasha Zhou, 2017. "What makes population perception of review helpfulness: an information processing perspective," Electronic Commerce Research, Springer, vol. 17(4), pages 585-608, December.
  13. Laura Toschi & Elisa Ughetto & Andrea Fronzetti Colladon, 2023. "The identity of social impact venture capitalists: exploring social linguistic positioning and linguistic distinctiveness through text mining," Small Business Economics, Springer, vol. 60(3), pages 1249-1280, March.
  14. Zhang Jin & Weng Zhangwen & Ni Naichen, 2019. "Helping consumers to overcome information overload with a diversified online review subset," Frontiers of Business Research in China, Springer, vol. 13(1), pages 1-25, December.
  15. Yanni Ping & Chelsey Hill & Yun Zhu & Jorge Fresneda, 2023. "Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach," Electronic Commerce Research, Springer, vol. 23(3), pages 1459-1484, September.
  16. Palese, B. & Usai, A., 2018. "The relative importance of service quality dimensions in E-commerce experiences," International Journal of Information Management, Elsevier, vol. 40(C), pages 132-140.
  17. Xin (Shane) Wang & Feng Mai & Roger H. L. Chiang, 2014. "Database Submission ---Market Dynamics and User-Generated Content About Tablet Computers," Marketing Science, INFORMS, vol. 33(3), pages 449-458, May.
  18. Baxendale, Shane & Macdonald, Emma K. & Wilson, Hugh N., 2015. "The Impact of Different Touchpoints on Brand Consideration," Journal of Retailing, Elsevier, vol. 91(2), pages 235-253.
  19. Soumya Mukhopadhyay & V Kumar & Amalesh Sharma & Tuck Siong Chung, 2022. "Impact of review narrativity on sales in a competitive environment," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2538-2556, June.
  20. Hyowon Kim & Greg M. Allenby, 2022. "Integrating Textual Information into Models of Choice and Scaled Response Data," Marketing Science, INFORMS, vol. 41(4), pages 815-830, July.
  21. Zhuolan Bao & Wenwen Li & Pengzhen Yin & Michael Chau, 2021. "Examining the impact of review tag function on product evaluation and information perception of popular products," Information Systems and e-Business Management, Springer, vol. 19(2), pages 517-539, June.
  22. Ching-Hsue Cheng & Hsien-Hsiu Chen, 2019. "Sentimental text mining based on an additional features method for text classification," PLOS ONE, Public Library of Science, vol. 14(6), pages 1-17, June.
  23. Aron Culotta & Jennifer Cutler, 2016. "Mining Brand Perceptions from Twitter Social Networks," Marketing Science, INFORMS, vol. 35(3), pages 343-362, May.
  24. Arpan Kumar Kar & Amit Kumar Kushwaha, 2023. "Facilitators and Barriers of Artificial Intelligence Adoption in Business – Insights from Opinions Using Big Data Analytics," Information Systems Frontiers, Springer, vol. 25(4), pages 1351-1374, August.
  25. Jeewon Cho & Insu Park, 2022. "Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?," Information Systems Frontiers, Springer, vol. 24(6), pages 1865-1886, December.
  26. Cui Zhao & Xiaoshuai Peng & Zhendong Li, 2023. "The influence of online customer reviews on two-stage product strategy in a competitive market," Annals of Operations Research, Springer, vol. 326(1), pages 411-503, July.
  27. Chung-Yi Lin & Shu-Yi Liaw & Chao-Chun Chen & Mao-Yuan Pai & Yuh-Min Chen, 2017. "A computer-based approach for analyzing consumer demands in electronic word-of-mouth," Electronic Markets, Springer;IIM University of St. Gallen, vol. 27(3), pages 225-242, August.
  28. Marios Kokkodis & Theodoros Lappas & Gerald C. Kane, 2022. "Optional purchase verification in e‐commerce platforms: More representative product ratings and higher quality reviews," Production and Operations Management, Production and Operations Management Society, vol. 31(7), pages 2943-2961, July.
  29. Hanyang Luo & Sijia Cheng & Wanhua Zhou & Sumin Yu & Xudong Lin, 2021. "A Study on the Impact of Linguistic Persuasive Styles on the Sales Volume of Live Streaming Products in Social E-Commerce Environment," Mathematics, MDPI, vol. 9(13), pages 1-21, July.
  30. Warut Khern-am-nuai & Karthik Kannan & Hossein Ghasemkhani, 2018. "Extrinsic versus Intrinsic Rewards for Contributing Reviews in an Online Platform," Information Systems Research, INFORMS, vol. 29(4), pages 871-892, December.
  31. Wu, Xingli & Liao, Huchang, 2021. "Modeling personalized cognition of customers in online shopping," Omega, Elsevier, vol. 104(C).
  32. Petropoulos, Fotios & Apiletti, Daniele & Assimakopoulos, Vassilios & Babai, Mohamed Zied & Barrow, Devon K. & Ben Taieb, Souhaib & Bergmeir, Christoph & Bessa, Ricardo J. & Bijak, Jakub & Boylan, Joh, 2022. "Forecasting: theory and practice," International Journal of Forecasting, Elsevier, vol. 38(3), pages 705-871.
    • Fotios Petropoulos & Daniele Apiletti & Vassilios Assimakopoulos & Mohamed Zied Babai & Devon K. Barrow & Souhaib Ben Taieb & Christoph Bergmeir & Ricardo J. Bessa & Jakub Bijak & John E. Boylan & Jet, 2020. "Forecasting: theory and practice," Papers 2012.03854, arXiv.org, revised Jan 2022.
  33. Li, Yiming & Li, Gang & Tayi, Giri Kumar & Cheng, T.C.E., 2019. "Omni-channel retailing: Do offline retailers benefit from online reviews?," International Journal of Production Economics, Elsevier, vol. 218(C), pages 43-61.
  34. Tao Lu & May Yuan & Chong (Alex) Wang & Xiaoquan (Michael) Zhang, 2022. "Histogram Distortion Bias in Consumer Choices," Management Science, INFORMS, vol. 68(12), pages 8963-8978, December.
  35. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
  36. Minnema, Alec & Bijmolt, Tammo H.A. & Gensler, Sonja & Wiesel, Thorsten, 2016. "To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns," Journal of Retailing, Elsevier, vol. 92(3), pages 253-267.
  37. Wang, Yihan & Zhong, Ke & Liu, Qihua, 2022. "Let criticism take precedence: Effect of side order on consumer attitudes toward a two-sided online review," Journal of Business Research, Elsevier, vol. 140(C), pages 403-419.
  38. Shugang Li & Yuqi Zhang & Yueming Li & Zhaoxu Yu, 2021. "The user preference identification for product improvement based on online comment patch," Electronic Commerce Research, Springer, vol. 21(2), pages 423-444, June.
  39. Sangjae Lee & Joon Yeon Choeh, 2020. "Using the Social Influence of Electronic Word-of-Mouth for Predicting Product Sales: The Moderating Effect of Review or Reviewer Helpfulness and Product Type," Sustainability, MDPI, vol. 12(19), pages 1-18, September.
  40. Jindong Qin & Pan Zheng & Xiaojun Wang, 2024. "Product Redesign and Innovation Based on Online Reviews: A Multistage Combined Search Method," INFORMS Journal on Computing, INFORMS, vol. 36(3), pages 742-765, May.
  41. Wang, Chen & Chu, Zhongzhu & Gu, Wei, 2021. "Assessing the role of public attention in China's wastewater treatment: A spatial perspective," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
  42. Tian, Yu-Xin & Zhang, Chuan, 2023. "An end-to-end deep learning model for solving data-driven newsvendor problem with accessibility to textual review data," International Journal of Production Economics, Elsevier, vol. 265(C).
  43. Yabing Jiang & Hong Guo, 2015. "Design of Consumer Review Systems and Product Pricing," Information Systems Research, INFORMS, vol. 26(4), pages 714-730, December.
  44. Jorge Mejia & Shawn Mankad & Anandasivam Gopal, 2019. "A for Effort? Using the Crowd to Identify Moral Hazard in New York City Restaurant Hygiene Inspections," Information Systems Research, INFORMS, vol. 30(4), pages 1363-1386, December.
  45. Christoph Schneider & Markus Weinmann & Peter N.C. Mohr & Jan vom Brocke, 2021. "When the Stars Shine Too Bright: The Influence of Multidimensional Ratings on Online Consumer Ratings," Management Science, INFORMS, vol. 67(6), pages 3871-3898, June.
  46. Akshay Kangale & S. Krishna Kumar & Mohd Arshad Naeem & Mark Williams & M. K. Tiwari, 2016. "Mining consumer reviews to generate ratings of different product attributes while producing feature-based review-summary," International Journal of Systems Science, Taylor & Francis Journals, vol. 47(13), pages 3272-3286, October.
  47. Xiao Liu & Param Vir Singh & Kannan Srinivasan, 2016. "A Structured Analysis of Unstructured Big Data by Leveraging Cloud Computing," Marketing Science, INFORMS, vol. 35(3), pages 363-388, May.
  48. Cave, Joshua & Chaudhuri, Kausik & Kumbhakar, Subal C., 2023. "Dynamic firm performance and estimator choice: A comparison of dynamic panel data estimators," European Journal of Operational Research, Elsevier, vol. 307(1), pages 447-467.
  49. Gala, Kaushik & Schwab, Andreas & Mueller, Brandon A., 2024. "Star entrepreneurs on digital platforms: Heavy-tailed performance distributions and their generative mechanisms," Journal of Business Venturing, Elsevier, vol. 39(1).
  50. Marchand, André & Hennig-Thurau, Thorsten & Wiertz, Caroline, 2017. "Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success," International Journal of Research in Marketing, Elsevier, vol. 34(2), pages 336-354.
  51. Anindya Ghose & Panagiotis G. Ipeirotis & Beibei Li, 2019. "Modeling Consumer Footprints on Search Engines: An Interplay with Social Media," Management Science, INFORMS, vol. 65(3), pages 1363-1385, March.
  52. Daniel Kaimann & Joe Cox, 2014. "The Signaling Effect of Critics: Do Professionals outweigh Word-of-Mouth? Evidence from the Video Game Industry," Working Papers Dissertations 10, Paderborn University, Faculty of Business Administration and Economics.
  53. Mohit Goswami, 2018. "Establishing predictive relationships between price and select product, market, and consumer related dimensions: an investigation within indian consumer electronics market," OPSEARCH, Springer;Operational Research Society of India, vol. 55(2), pages 361-380, June.
  54. Mingzhe Wei & Georgios Sermpinis & Charalampos Stasinakis, 2023. "Forecasting and trading Bitcoin with machine learning techniques and a hybrid volatility/sentiment leverage," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 42(4), pages 852-871, July.
  55. Daniel Kaimann, 2014. "Combining Qualitative Comparative Analysis and Shapley Value Decomposition: A Novel Approach for Modeling Complex Causal Structures in Dynamic Markets," Working Papers Dissertations 12, Paderborn University, Faculty of Business Administration and Economics.
  56. Yili (Kevin) Hong & Paul A. Pavlou, 2014. "Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents," Information Systems Research, INFORMS, vol. 25(2), pages 328-344, June.
  57. Daniel Kaimann, 2020. "Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets," Sustainability, MDPI, vol. 12(15), pages 1-17, July.
  58. Tunç, Murat & Cavusoglu, Huseyin & Raghunathan, Srinivasan, 2021. "Online product reviews : Is a finer-grained rating scheme superior to a coarser one?," Other publications TiSEM ec57cbf3-7415-4427-aafc-6, Tilburg University, School of Economics and Management.
  59. Dominik Gutt, 2018. "In the Eye of the Beholder? Empirically Decomposing Different Economic Implications of the Online Rating Variance," Working Papers Dissertations 40, Paderborn University, Faculty of Business Administration and Economics.
  60. Antonio Moreno & Christian Terwiesch, 2014. "Doing Business with Strangers: Reputation in Online Service Marketplaces," Information Systems Research, INFORMS, vol. 25(4), pages 865-886, December.
  61. Yue Ma & Guoqing Chen & Qiang Wei, 2017. "Finding users preferences from large-scale online reviews for personalized recommendation," Electronic Commerce Research, Springer, vol. 17(1), pages 3-29, March.
  62. Ishita Chakraborty & Minkyung Kim & K. Sudhir, 2019. "Attribute Sentiment Scoring With Online Text Reviews : Accounting for Language Structure and Attribute Self-Selection," Cowles Foundation Discussion Papers 2176R, Cowles Foundation for Research in Economics, Yale University, revised Sep 2020.
  63. Yuqian Xu & Mor Armony & Anindya Ghose, 2021. "The Interplay Between Online Reviews and Physician Demand: An Empirical Investigation," Management Science, INFORMS, vol. 67(12), pages 7344-7361, December.
  64. Liozu, Stephan M., 2019. "Make pricing power a strategic priority for your business," Business Horizons, Elsevier, vol. 62(1), pages 117-128.
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