IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v265y2023ics0925527323002487.html
   My bibliography  Save this article

An end-to-end deep learning model for solving data-driven newsvendor problem with accessibility to textual review data

Author

Listed:
  • Tian, Yu-Xin
  • Zhang, Chuan

Abstract

We investigate a data-driven single-period inventory management problem with uncertain demand, where large amounts of textual online reviews and historical data are accessible. Unlike two-step frameworks (i.e., predict-then-optimization), we propose an end-to-end (E2E) framework that directly suggests the order quantity by leveraging a deep learning model that inputs textual online reviews and other demand-related feature data, without any intermediate steps such as text sentiment analysis. The E2E model does not require any prior assumptions about the demand distribution and can automatically determine the order quantity that minimizes the newsvendor cost by employing the information from real-world data. Our experiments, using publicly available real-world data, demonstrate that our method can significantly reduce the sum of overage and underage costs, outperforming other data-driven models proposed in recent years. Specifically, the inclusion of textual online review data improves ordering decisions by a 28.7% cost reduction.

Suggested Citation

  • Tian, Yu-Xin & Zhang, Chuan, 2023. "An end-to-end deep learning model for solving data-driven newsvendor problem with accessibility to textual review data," International Journal of Production Economics, Elsevier, vol. 265(C).
  • Handle: RePEc:eee:proeco:v:265:y:2023:i:c:s0925527323002487
    DOI: 10.1016/j.ijpe.2023.109016
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925527323002487
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ijpe.2023.109016?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Artem Timoshenko & John R. Hauser, 2019. "Identifying Customer Needs from User-Generated Content," Marketing Science, INFORMS, vol. 38(1), pages 1-20, January.
    2. Jinzhi Bu & David Simchi-Levi & Li Wang, 2023. "Offline Pricing and Demand Learning with Censored Data," Management Science, INFORMS, vol. 69(2), pages 885-903, February.
    3. D’Amuri, Francesco & Marcucci, Juri, 2017. "The predictive power of Google searches in forecasting US unemployment," International Journal of Forecasting, Elsevier, vol. 33(4), pages 801-816.
    4. Nikolay Archak & Anindya Ghose & Panagiotis G. Ipeirotis, 2011. "Deriving the Pricing Power of Product Features by Mining Consumer Reviews," Management Science, INFORMS, vol. 57(8), pages 1485-1509, August.
    5. Hyowon Kim & Greg M. Allenby, 2022. "Integrating Textual Information into Models of Choice and Scaled Response Data," Marketing Science, INFORMS, vol. 41(4), pages 815-830, July.
    6. Retsef Levi & Georgia Perakis & Joline Uichanco, 2015. "The Data-Driven Newsvendor Problem: New Bounds and Insights," Operations Research, INFORMS, vol. 63(6), pages 1294-1306, December.
    7. Zhang, Min & Sun, Lin & Wang, G. Alan & Li, Yuzhuo & He, Shuguang, 2022. "Using neutral sentiment reviews to improve customer requirement identification and product design strategies," International Journal of Production Economics, Elsevier, vol. 254(C).
    8. Prasad Vana & Anja Lambrecht, 2021. "The Effect of Individual Online Reviews on Purchase Likelihood," Marketing Science, INFORMS, vol. 40(4), pages 708-730, July.
    9. Niesert, Robin F. & Oorschot, Jochem A. & Veldhuisen, Christian P. & Brons, Kester & Lange, Rutger-Jan, 2020. "Can Google search data help predict macroeconomic series?," International Journal of Forecasting, Elsevier, vol. 36(3), pages 1163-1172.
    10. Meng Qi & Yuanyuan Shi & Yongzhi Qi & Chenxin Ma & Rong Yuan & Di Wu & Zuo-Jun (Max) Shen, 2023. "A Practical End-to-End Inventory Management Model with Deep Learning," Management Science, INFORMS, vol. 69(2), pages 759-773, February.
    11. Meng Qi & Ho‐Yin Mak & Zuo‐Jun Max Shen, 2020. "Data‐driven research in retail operations—A review," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(8), pages 595-616, December.
    12. Gah-Yi Ban & Cynthia Rudin, 2019. "The Big Data Newsvendor: Practical Insights from Machine Learning," Operations Research, INFORMS, vol. 67(1), pages 90-108, January.
    13. Liu, Congzheng & Letchford, Adam N. & Svetunkov, Ivan, 2022. "Newsvendor problems: An integrated method for estimation and optimisation," European Journal of Operational Research, Elsevier, vol. 300(2), pages 590-601.
    14. Schneider, Matthew J. & Gupta, Sachin, 2016. "Forecasting sales of new and existing products using consumer reviews: A random projections approach," International Journal of Forecasting, Elsevier, vol. 32(2), pages 243-256.
    15. van der Laan, Niels & Teunter, Ruud H. & Romeijnders, Ward & Kilic, Onur A., 2022. "The data-driven newsvendor problem: Achieving on-target service-levels using distributionally robust chance-constrained optimization," International Journal of Production Economics, Elsevier, vol. 249(C).
    16. Yubo Chen & Jinhong Xie, 2008. "Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix," Management Science, INFORMS, vol. 54(3), pages 477-491, March.
    17. Yu, Lean & Zhao, Yaqing & Tang, Ling & Yang, Zebin, 2019. "Online big data-driven oil consumption forecasting with Google trends," International Journal of Forecasting, Elsevier, vol. 35(1), pages 213-223.
    18. Dinesh Puranam & Vrinda Kadiyali & Vishal Narayan, 2021. "The Impact of Increase in Minimum Wages on Consumer Perceptions of Service: A Transformer Model of Online Restaurant Reviews," Marketing Science, INFORMS, vol. 40(5), pages 985-1004, September.
    19. Xu, Xun & Lee, Chieh, 2020. "Utilizing the platform economy effect through EWOM: Does the platform matter?," International Journal of Production Economics, Elsevier, vol. 227(C).
    20. Chuan Zhang & Yu-Xin Tian & Ling-Wei Fan, 2020. "Improving the Bass model’s predictive power through online reviews, search traffic and macroeconomic data," Annals of Operations Research, Springer, vol. 295(2), pages 881-922, December.
    21. Yang, Xin & Pan, Bing & Evans, James A. & Lv, Benfu, 2015. "Forecasting Chinese tourist volume with search engine data," Tourism Management, Elsevier, vol. 46(C), pages 386-397.
    22. Zhang, Chuan & Tian, Yu-Xin & Fan, Zhi-Ping, 2022. "Forecasting sales using online review and search engine data: A method based on PCA–DSFOA–BPNN," International Journal of Forecasting, Elsevier, vol. 38(3), pages 1005-1024.
    23. Yue Kang & Zhao Cai & Chee-Wee Tan & Qian Huang & Hefu Liu, 2020. "Natural language processing (NLP) in management research: A literature review," Journal of Management Analytics, Taylor & Francis Journals, vol. 7(2), pages 139-172, April.
    24. Pirayesh Neghab, Davood & Khayyati, Siamak & Karaesmen, Fikri, 2022. "An integrated data-driven method using deep learning for a newsvendor problem with unobservable features," European Journal of Operational Research, Elsevier, vol. 302(2), pages 482-496.
    25. Shaochong Lin & Youhua (Frank) Chen & Yanzhi Li & Zuo‐Jun Max Shen, 2022. "Data‐Driven Newsvendor Problems Regularized by a Profit Risk Constraint," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1630-1644, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Rung-Hung Su & Tse-Min Tseng & Chun Lin, 2024. "Integrated Profitability Evaluation for a Newsboy-Type Product in Own Brand Manufacturers," Mathematics, MDPI, vol. 12(4), pages 1-21, February.
    2. Serrano, Breno & Minner, Stefan & Schiffer, Maximilian & Vidal, Thibaut, 2024. "Bilevel optimization for feature selection in the data-driven newsvendor problem," European Journal of Operational Research, Elsevier, vol. 315(2), pages 703-714.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Olivares-Nadal, Alba V., 2024. "Constructing decision rules for multiproduct newsvendors: An integrated estimation-and-optimization framework," European Journal of Operational Research, Elsevier, vol. 315(3), pages 1021-1037.
    2. Zhang, Chuan & Tian, Yu-Xin & Fan, Zhi-Ping, 2022. "Forecasting sales using online review and search engine data: A method based on PCA–DSFOA–BPNN," International Journal of Forecasting, Elsevier, vol. 38(3), pages 1005-1024.
    3. Thais de Castro Moraes & Jiancheng Qin & Xue-Ming Yuan & Ek Peng Chew, 2023. "Evolving Hybrid Deep Neural Network Models for End-to-End Inventory Ordering Decisions," Logistics, MDPI, vol. 7(4), pages 1-18, November.
    4. Erkip, Nesim Kohen, 2023. "Can accessing much data reshape the theory? Inventory theory under the challenge of data-driven systems," European Journal of Operational Research, Elsevier, vol. 308(3), pages 949-959.
    5. Chuan Zhang & Yu-Xin Tian & Ling-Wei Fan, 2020. "Improving the Bass model’s predictive power through online reviews, search traffic and macroeconomic data," Annals of Operations Research, Springer, vol. 295(2), pages 881-922, December.
    6. Liu, Congzheng & Zhu, Wenqi, 2024. "Newsvendor conditional value-at-risk minimisation: A feature-based approach under adaptive data selection," European Journal of Operational Research, Elsevier, vol. 313(2), pages 548-564.
    7. Yang, Cheng-Hu & Wang, Hai-Tang & Ma, Xin & Talluri, Srinivas, 2023. "A data-driven newsvendor problem: A high-dimensional and mixed-frequency method," International Journal of Production Economics, Elsevier, vol. 266(C).
    8. Zhongchen Song & Tom Coupé, 2023. "Predicting Chinese consumption series with Baidu," Journal of Chinese Economic and Business Studies, Taylor & Francis Journals, vol. 21(3), pages 429-463, July.
    9. Berndt Jesenko & Christian Schlögl, 2021. "The effect of web of science subject categories on clustering: the case of data-driven methods in business and economic sciences," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(8), pages 6785-6801, August.
    10. Schaer, Oliver & Kourentzes, Nikolaos & Fildes, Robert, 2019. "Demand forecasting with user-generated online information," International Journal of Forecasting, Elsevier, vol. 35(1), pages 197-212.
    11. Anning Wang & Qiang Zhang & Shuangyao Zhao & Xiaonong Lu & Zhanglin Peng, 2020. "A review-driven customer preference measurement model for product improvement: sentiment-based importance–performance analysis," Information Systems and e-Business Management, Springer, vol. 18(1), pages 61-88, March.
    12. Chuan Zhang & Ao‐Yun Hu & Yu‐Xin Tian, 2023. "Daily tourism forecasting through a novel method based on principal component analysis, grey wolf optimizer, and extreme learning machine," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 42(8), pages 2121-2138, December.
    13. Tian, Xuecheng & Wang, Shuaian & Laporte, Gilbert & Yang, Ying, 2024. "Determinism versus uncertainty: Examining the worst-case expected performance of data-driven policies," European Journal of Operational Research, Elsevier, vol. 318(1), pages 242-252.
    14. van der Wielen, Wouter & Barrios, Salvador, 2021. "Economic sentiment during the COVID pandemic: Evidence from search behaviour in the EU," Journal of Economics and Business, Elsevier, vol. 115(C).
    15. Rodrigo Mulero & Alfredo García-Hiernaux, 2021. "Forecasting Spanish unemployment with Google Trends and dimension reduction techniques," SERIEs: Journal of the Spanish Economic Association, Springer;Spanish Economic Association, vol. 12(3), pages 329-349, September.
    16. Yucheng Zhang & Zhiling Wang & Lin Xiao & Lijun Wang & Pei Huang, 2023. "Discovering the evolution of online reviews: A bibliometric review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
    17. Joe Cox & Daniel Kaimann, 2013. "The Signaling Effect of Critics - Evidence from a Market for Experience Goods," Working Papers CIE 68, Paderborn University, CIE Center for International Economics.
    18. Serrano, Breno & Minner, Stefan & Schiffer, Maximilian & Vidal, Thibaut, 2024. "Bilevel optimization for feature selection in the data-driven newsvendor problem," European Journal of Operational Research, Elsevier, vol. 315(2), pages 703-714.
    19. Wu, Xingli & Liao, Huchang, 2021. "Modeling personalized cognition of customers in online shopping," Omega, Elsevier, vol. 104(C).
    20. Minnema, Alec & Bijmolt, Tammo H.A. & Gensler, Sonja & Wiesel, Thorsten, 2016. "To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns," Journal of Retailing, Elsevier, vol. 92(3), pages 253-267.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:265:y:2023:i:c:s0925527323002487. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.