A computer-based approach for analyzing consumer demands in electronic word-of-mouth
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DOI: 10.1007/s12525-017-0262-5
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Cited by:
- Hoon S. Choi & Michele Maasberg, 2022. "An empirical analysis of experienced reviewers in online communities: what, how, and why to review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1293-1310, September.
- Erik Ernesto Vazquez, 2021. "Effect of an e-retailer’s product category and social media platform selection on perceived quality of e-retail products," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(1), pages 139-157, March.
- Supriyo Mandal & Abyayananda Maiti, 2022. "Network promoter score (NePS): An indicator of product sales in E-commerce retailing sector," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1327-1349, September.
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More about this item
Keywords
Electronic Word-of-Mouth (eWOM); Knowledge management; Consumer demands; Sentiment analysis;All these keywords.
JEL classification:
- C88 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Other Computer Software
Statistics
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