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Content
2016, Volume 33, Issue C
- 72-81 Demand for cinema and diverging tastes of critics and audiences
by Wallentin, Erik
- 82-91 Dark motives-counterfeit purchase framework: Internal and external motives behind counterfeit purchase via digital platforms
by Thaichon, Park & Quach, Sara
- 92-97 Altruistic or egoistic: Which value promotes organic food consumption among young consumers? A study in the context of a developing nation
by Yadav, Rambalak
- 98-108 Pro-environmental purchase behaviour: The role of consumers' biospheric values
by Nguyen, The Ninh & Lobo, Antonio & Greenland, Steven
- 109-119 Impediments to mobile shopping continued usage intention: A trust-risk-relationship
by Groß, Michael
- 120-126 What drives customer loyalty in grocery retail? Exploring shoppers' perceptions through associative networks
by Maggioni, Isabella
- 127-134 Leveraging employee emotional intelligence in casino profitability
by Prentice, Catherine
- 135-142 An experimental study to investigate the impact of image interactivity on the perception of luxury in an online shopping context
by Beuckels, Emma & Hudders, Liselot
- 143-153 Supply and demand on crowdlending platforms: connecting small and medium-sized enterprise borrowers and consumer investors
by Maier, Erik
- 154-163 Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
by Tesfom, Goitom & Birch, Nancy J. & Culver, Jeffrey N.
- 164-170 Evaluating the effect of corporate social responsibility communication on mobile telephone customers
by Chomvilailuk, Rojanasak & Butcher, Ken
- 171-177 Consumers' acceptance of smart virtual closets
by Perry, Anna
- 178-185 Factors affecting donations in U.S. retail stores: A conceptual framework
by Savas, Selen
- 186-193 Identifying the determinants of online retail patronage: A perceived-risk perspective
by Davari, Arezoo & Iyer, Pramod & Rokonuzzaman, Md
- 194-201 Changing purchasing habits through non-monetary point of sale strategies: The case of Australian oysters
by Lawley, Meredith & Birch, Dawn & Johnson, Lucy
- 202-208 Consumer decision making styles in developed and developing markets: A cross-country comparison
by Mehta, Ritu & Dixit, Gagan
2016, Volume 32, Issue C
- 1-6 Determinants of ex-customer winback in financial services
by Bogomolova, Svetlana
- 7-14 Insights into Vodka consumer attitude and purchasing behaviors
by Prentice, Catherine & Handsjuk, Nikolai
- 15-22 Effect of the fitting room environment on older clothing shoppers
by Seo, Kyungnam & Fiore, Ann Marie
- 23-31 Does the reward match the effort for loyalty program members?
by Danaher, Peter J. & Sajtos, Laszlo & Danaher, Tracey S.
- 32-38 Boundaries of the centrality effect during product choice
by Greenacre, Luke & Martin, James & Patrick, Sarah & Jaeger, Victoria
- 39-45 Celebrity endorsements: Influence of a product-endorser match on Millennials attitudes and purchase intentions
by McCormick, Karla
- 46-59 Hispanics and viral advertising
by Korgaonkar, Pradeep & Petrescu, Maria & Gironda, John
- 60-66 Toward the development of hedonic-utilitarian measures of retail service
by Bradley, Gregory T. & LaFleur, Elizabeth K.
- 67-77 Triggers and outcomes of customer-to-customer aisle rage
by Dorsey, Joshua D. & Ashley, Christy & Oliver, Jason D.
- 78-85 Conceptualising consumer regiocentrism: Examining consumers' willingness to buy products from their own region
by Lee, Wai Jin (Thomas) & Cheah, Isaac & Phau, Ian & Teah, Min & Elenein, Basem Abou
- 86-95 Streaming or stealing? The complementary features between music streaming and music piracy
by Borja, Karla & Dieringer, Suzanne
- 96-108 Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus
by Munzel, Andreas
- 109-116 Customers' choice of a salesperson during the initial sales encounter
by Lieven, Theo
- 117-130 Are consumers sensitive to large retailers' sustainable practices? A semiotic analysis in the French context
by Kessous, Aurélie & Boncori, Anne-Laure & Paché, Gilles
- 131-138 Enhanced predictive models for purchasing in the fashion field by using kernel machine regression equipped with ordinal logistic regression
by Fallah Tehrani, Ali & Ahrens, Diane
- 139-150 Effects of shopping centre re-investments and improvements on sales and visit growth
by Anselmsson, Johan
- 151-163 Understanding Customer Engagement and Loyalty: A Case of Mobile Devices for Shopping
by Thakur, Rakhi
- 164-170 Consumer motives and impact of western media on the Moroccan luxury buyer
by Hamelin, Nicolas & Thaichon, Park
- 171-174 Time-dependent demand and utility-sensitive sale price in a retailing system
by Afshar-Nadjafi, Behrouz & Mashatzadeghan, Hamidreza & Khamseh, Alireza
- 175-188 A relational performance model for developing innovation and long-term orientation in retail franchise organizations
by Shockley, Jeff & Turner, Tobin
- 189-197 A risk worth taking: Perceived risk as moderator of satisfaction, loyalty, and willingness-to-pay premium price
by Casidy, Riza & Wymer, Walter
- 198-209 Understanding how consumer education impacts shoppers over time: A longitudinal field study of unit price usage
by Weeks, Clinton S. & Mortimer, Gary & Page, Lionel
- 210-217 Creating a compelling brand meaning by orchestrating stories: The case of Scandinavia's largest department store
by Hjelmgren, Daniel
- 218-226 An integrative perspective of closeness in retailing: From retailers' sense-giving to consumers' sense-making
by Schultz, Maryline & Chaney, Damien & Debenedetti, Alain
- 227-233 Do the warning notices decrease or increase opportunistic behavior in cinemas?
by Chen, Yi-Mu & Huang, Tseng-Lung
- 234-243 Internet or store? An ethnographic study of consumers' internet and store-based grocery shopping practices
by Elms, Jonathan & de Kervenoael, Ronan & Hallsworth, Alan
- 244-252 The role of religious leaders on digital piracy attitude and intention
by Casidy, Riza & Phau, Ian & Lwin, Michael
- 253-261 Understanding purchase intention towards Chinese products: Role of ethnocentrism, animosity, status and self-esteem
by Narang, Ritu
- 262-268 The role of fashionability in second-hand shopping motivations
by Ferraro, Carla & Sands, Sean & Brace-Govan, Jan
2016, Volume 31, Issue C
- 1-13 Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
by El Hedhli, Kamel & Zourrig, Haithem & Chebat, Jean-Charles
- 14-21 Service attributes as drivers of behavioral loyalty in casinos: The mediating effect of attitudinal loyalty
by Bilgihan, Anil & Madanoglu, Melih & Ricci, Peter
- 22-31 Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values
by Kesari, Bikrant & Atulkar, Sunil
- 32-42 Understanding on-the-go consumption: Identifying and quantifying its determinants
by Benoit (née Moeller), Sabine & Schaefers, Tobias & Heider, Raphael
- 43-51 Price transparency reflects assurance and reliability
by Mittal, Divya & Agrawal, Shiv Ratan
- 52-61 The Big Five, happiness, and shopping
by Goldsmith, Ronald
- 62-71 The impact of service failure on brand credibility
by Bougoure, Ursula Sigrid & Russell-Bennett, Rebekah & Fazal-E-Hasan, Syed & Mortimer, Gary
- 72-79 Private label usage and store loyalty: The moderating impact of shopping value
by İpek, İlayda & Aşkın, Nilay & İlter, Burcu
- 80-92 Comparing perceived insecurity among customers and retail staff during service encounters
by Koistinen, Katri & Järvinen, Raija
- 93-102 When less is better than more: Just-below discount in tensile price promotions
by Banerjee, Prantosh J. & Tripathi, Sanjeev & Sahay, Arvind
- 103-108 How impulse buying influences compulsive buying: The central role of consumer anxiety and escapism
by Darrat, Aadel A. & Darrat, Mahmoud A. & Amyx, Douglas
- 109-116 Will they return? Getting private label consumers to come back: Price, promotion, and new product effects
by Abril, Carmen & Sanchez, Joaquin
- 117-126 Rebate redemption requirements – Can they discourage redeeming?
by Currie, Shane & Mizerski, Dick
- 127-142 Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers
by Gohary, Ali & Hamzelu, Bahman & Alizadeh, Hamid
- 143-156 Role of gratitude and obligation in long term customer relationships
by Dewani, Prem Prakash & Sinha, Piyush Kumar & Mathur, Sameer
- 157-165 The restorative potential of shopping malls
by Rosenbaum, Mark S. & Otalora, Mauricio Losada & RamÃrez, Germán Contreras
- 166-173 How can the word “NEW†evoke consumers' experiences of novelty and interest?
by Sung, Billy & Hartley, Nicole & Vanman, Eric & Phau, Ian
- 174-181 Demand forecasting based on natural computing approaches applied to the foodstuff retail segment
by Veiga, Claudimar Pereira da & Veiga, Cássia Rita Pereira da & Puchalski, Weslly & Coelho, Leandro dos Santos & Tortato, Ubiratã
- 182-198 Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery: An ethnocultural analysis
by Gohary, Ali & Hamzelu, Bahman & Pourazizi, Lida & Hanzaee, Kambiz Heidarzadeh
- 199-206 Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
by Das, Gopal
- 207-216 Quality, Value? – Insights into Medical Tourists’ Attitudes and Behaviors
by Prajitmutita, Lyn Manassannan & Perényi, à ron & Prentice, Catherine
- 217-227 An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
by El-Adly, Mohammed Ismail & Eid, Riyad
- 228-238 Identifying opportunities for improvement in online shopping sites
by Tontini, Gerson
- 239-245 The influence of sale announcement on the optimal policy of an inventory system with perishable items
by Afshar-Nadjafi, Behrouz
- 246-255 The concept of near money in loyalty programmes
by Chan, May & Kemp, Simon & Finsterwalder, Jörg
- 256-264 Brand loyalty among Norwegian car owners
by Jørgensen, Finn & Mathisen, Terje Andreas & Pedersen, Hassa
- 265-276 Predictors and effects of retail brand equity – A cross-sectoral analysis
by Swoboda, Bernhard & Weindel, Julia & Hälsig, Frank
- 277-286 Exploring the link between customer experience–loyalty–consumer spend
by Srivastava, Mala & Kaul, Dimple
- 287-293 Effect of social support on customer satisfaction and citizenship behavior in online brand communities: The moderating role of support source
by Zhu, Dong Hong & Sun, Hui & Chang, Ya Ping
- 294-303 How context interferes with similarity-attraction between customers and service providers
by Arndt, Aaron D. & Karande, Kiran & Glassman, Myron
- 304-312 Generation X vs. Generation Y – A decade of online shopping
by Lissitsa, Sabina & Kol, Ofrit
- 313-322 The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions
by Alnawas, Ibrahim & Aburub, Faisal
- 323-333 Altruistic eWOM marketing: More than an alternative to monetary incentives
by Reimer, Thomas & Benkenstein, Martin
- 334-344 Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?
by de Kerviler, Gwarlann & Demoulin, Nathalie T.M. & Zidda, Pietro
- 345-354 Retail career attractiveness to college students: Connecting individual characteristics to the trade-off of job attributes
by Oh, Hyunjoo & Weitz, Barton & Lim, Jeremy
- 355-360 Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty
by Pandit, Ameet & Vilches-Montero, Sonia
- 361-370 The maximizing consumer wants even more choices: How consumers cope with the marketplace of overchoice
by Mittal, Banwari
- 371-379 Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars
by Fernandes, Teresa & Cruz, Mariana
- 380-388 Forging relationships to coproduce: A Consumer Commitment Model in an extended service encounter
by Guo, Lin & Chen, Cuiping & Xu, Huimin
- 389-397 Consumers' purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers
by Moser, Andrea K.
2016, Volume 30, Issue C
- 8-19 Towards the identification of customer experience touch point elements
by Stein, Alisha & Ramaseshan, B.
- 20-32 The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance
by Sony, Michael & Mekoth, Nandakumar
- 33-39 The modernization of fresh food retailing in China: The role of consumers
by Maruyama, Masayoshi & Wu, Lihui & Huang, Lin
- 40-49 The effect of frontline employees’ personal self-disclosure on consumers’ encounter experience
by Andersson, Pernille K. & Gustafsson, Anders & Kristensson, Per & Wästlund, Erik
- 50-58 Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity
by Luther, Louisa & Benkenstein, Martin & Rummelhagen, Katja
- 59-66 The interacting effect of virtual agents’ gender and dressing style on attractiveness and subsequent consumer online behavior
by Lunardo, Renaud & Bressolles, Gregory & Durrieu, François
- 67-83 Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty – A case study of home appliances business
by Murali, S. & Pugazhendhi, S. & Muralidharan, C.
- 84-95 Do channel members value the multiple-cooperation strategy?
by Yan, Ruiliang & Pei, Zhi & Myers, Chris
- 96-104 The value of food waste: An exploratory study on retailing
by Cicatiello, Clara & Franco, Silvio & Pancino, Barbara & Blasi, Emanuele
- 105-115 Main-format dominance in consumers’ FMCG cross-format shopping patterns
by Klein, Andreas & Schmitz, Gertrud
- 116-130 Why do some consumers shop in this pharmacy? A cross-check of vulnerable characteristics and store types
by Meng, Jie & Layton, Roger & Huang, Yimin
- 131-139 Financial advisory services meetings and their impact on saving behavior – A difference-in-difference analysis
by Hermansson, Cecilia & Song, Han-Suck
- 140-164 An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context: Does gender matter?
by Faqih, Khaled M.S.
- 165-174 Linking usage and shopping: How value experiences can distinguish consumers
by Inès, Gicquel & Herbert, Castéran
- 175-183 Factors influencing generation Y’s purchase intentions of prototypical versus me-too brands
by Quintal, Vanessa & Phau, Ian & Sims, Daniel & Cheah, Isaac
- 184-192 Modelling effects of consumer animosity: Consumers' willingness to buy foreign and hybrid products
by Cheah, Isaac & Phau, Ian & Kea, Garick & Huang, Yu An
- 193-203 Constructive deviance as a driver for performance in retail
by Mertens, Willem & Recker, Jan & Kummer, Tyge-F. & Kohlborn, Thomas & Viaene, Stijn
- 204-211 The expected retail customer: Value co-creator, co-producer or disturbance?
by Fellesson, Markus & Salomonson, Nicklas
- 212-221 Customer perceptions of frontline employee service delivery: A study of Russian bank customer satisfaction and behavioural intentions
by Rod, Michel & Ashill, Nicholas J. & Gibbs, Tanya
- 222-233 Retailer use of a professional social media network: Insights from franchising
by Kacker, Manish & Perrigot, Rozenn
- 234-241 Leading national brands facing store brands competition: Is price competitiveness the only thing that matters?
by Fornari, Daniele & Fornari, Edoardo & Grandi, Sebastiano & Menegatti, Mario
- 242-251 Do time constraint and emergency purchase situation exert same influence on shopping? A study under haptic touch influence
by Abhishek,
- 252-261 Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour
by Javornik, Ana
- 262-270 The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image
by Nyadzayo, Munyaradzi W. & Khajehzadeh, Saman
- 271-278 Deriving age and gender from forenames for consumer analytics
by Lansley, Guy & Longley, Paul
- 279-291 Online purchase determinants of loyalty: The mediating effect of satisfaction in tourism
by Pereira, Hélia Gonçalves & Salgueiro, Maria de Fátima & Rita, Paulo
- 292-299 Self-expressiveness in shopping
by Sirgy, M. Joseph & Lee, Dong-Jin & Yu, Grace B. & Gurel-Atay, Eda & Tidwell, John & Ekici, Ahmet
2016, Volume 29, Issue C
- 1-11 Delight the experts, but never dissatisfy your customers! A multi-category study on the effects of online review source on intention to buy a new product
by Plotkina, Daria & Munzel, Andreas
- 12-21 Consumer adoption of No Junk Mail stickers: An extended planned behavior model assessing the respective role of store flyer attachment and perceived intrusiveness
by Simon, Françoise
- 22-30 Understanding premium private labels: A consumer categorisation approach
by Nenycz-Thiel, Magda & Romaniuk, Jenni
- 31-39 Taboo tattoos? A study of the gendered effects of body art on consumers' attitudes toward visibly tattooed front line staff
by Baumann, Chris & Timming, Andrew R. & Gollan, Paul J.
- 40-48 Co-creation of value at the bottom of the pyramid: Analysing Bangladeshi farmers' use of mobile telephony
by Dey, Bidit Lal & Pandit, Ameet & Saren, Mike & Bhowmick, Sanjay & Woodruffe-Burton, Helen
- 49-57 The CSR's influence on customer responses in Indian banking sector
by Fatma, Mobin & Rahman, Zillur
- 58-69 Increasing online sales by facilitating spillover shopping
by Bhatnagar, Amit & Papatla, Purushottam
- 70-81 Conceptualising and measuring consumer-based brand–retailer–channel equity
by Londoño, Juan Carlos & Elms, Jonathan & Davies, Keri
- 82-91 Consumers' emotional responses to the Christmas TV advertising of four retail brands
by Cartwright, Joanna & McCormick, Helen & Warnaby, Gary
- 92-103 Marketing strategies, perceived risks, and consumer trust in online buying behaviour
by Pappas, Nikolaos
- 104-113 Internet service providers' service quality and its effect on customer loyalty of different usage patterns
by Quach, Thu Nguyen & Thaichon, Paramaporn & Jebarajakirthy, Charles
- 114-122 Proactive versus reactive apparel brands in sustainability: Influences on brand loyalty
by Park, Hyejune & Kim, Youn-Kyung
- 123-134 Predicting green product consumption using theory of planned behavior and reasoned action
by Paul, Justin & Modi, Ashwin & Patel, Jayesh
- 135-141 Service with a smile: Does the type of smile matter?
by Andrzejewski, Susan A. & Mooney, Emily C.
2016, Volume 28, Issue C
- 1-16 Constructing a conceptual model of purchase behaviour of village shopkeepers – a study of small rural retailers in Eastern India
by Sarkar, Dev Narayan & Kundu, Kaushik & Roy Chaudhuri, Himadri
- 17-27 Complexity or simplicity? Designing product pictures for advertising in online marketplaces
by Wu, Kewen & Vassileva, Julita & Zhao, Yuxiang & Noorian, Zeinab & Waldner, Wesley & Adaji, Ifeoma
- 28-35 Conceptualizing fairness in franchisor–franchisee relationship: Dimensions, definitions and preliminary construction of scale
by Shaikh, Ateeque
- 36-44 Unfairness in consumer services: Outcomes of differential treatment of new and existing clients
by Fernandes, Teresa & Calamote, Ana
- 45-53 Product information and consumer choice confidence in multi-item sales promotions
by Andrews, Demetra
- 54-66 Relationship between sales force reputation and customer behavior: Role of experiential value added by sales force
by Echchakoui, Saïd
- 67-77 The effect of shelf layout on satisfaction and perceived assortment size: An empirical assessment
by Pizzi, Gabriele & Scarpi, Daniele
- 78-90 Estimating attractiveness, hierarchy and catchment area extents for a national set of retail centre agglomerations
by Dolega, Les & Pavlis, Michalis & Singleton, Alex
- 91-98 Transformative service research and service dominant logic: Quo Vaditis?
by Kuppelwieser, Volker G. & Finsterwalder, Jörg
- 99-106 Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands:The moderating role of country of salesperson
by Choi, Yu Hua & Choo, Ho Jung
- 107-116 Price image consequences
by Lombart, Cindy & Louis, Didier & Labbé-Pinlon, Blandine
- 117-125 Sources of retailer personality: Private brand perceptions
by Lombart, Cindy & Louis, Didier
- 126-136 The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China
by Towers, Neil & Xu, Kiki
- 137-148 Consumer response to online/offline price differentiation
by Fassnacht, Martin & Unterhuber, Sebastian
- 149-154 Engaging consumer through the storefront: Evidences from integrating interactive technologies
by Pantano, Eleonora
- 155-164 The effects of mall personality and fashion orientation on shopping value and mall patronage intension
by Rahman, Osmud & Kwong-Kay Wong, Ken & Yu, Hong
- 165-170 Eye-tracking customers' visual attention in the wild: Dynamic gaze behavior moderates the effect of store familiarity on navigational fluency
by Otterbring, Tobias & Wästlund, Erik & Gustafsson, Anders
- 171-178 The sound of silence: Why music in supermarkets is just a distraction
by Hynes, Niki & Manson, Struan
- 179-188 The impact of private labels on consumer store loyalty: An integrative perspective
by Coelho do Vale, Rita & Verga Matos, Pedro & Caiado, Jorge
- 189-198 The effect of firm scale and CSR geographical scope of impact on consumers' response
by Rahman, Fathony & Norman, Ruth T.
- 199-208 Understanding consumer reactions to product contamination risks after national disasters: The roles of knowledge, experience, and information sources
by Frank, Björn & Schvaneveldt, Shane J.
- 209-218 The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country
by Chaouali, Walid & Ben Yahia, Imene & Souiden, Nizar
- 219-227 The influence of related and unrelated industry diversity on retail firm failure
by Nilsson, Pia
- 228-239 Do companions really enhance shopping? Assessing social lift over forms of shopper value in Mexico
by Mora, José-Domingo & González, Eva M.
- 240-251 The thrill of victory: Women and sport shopping
by O’Donnell, Kathleen A. & Strebel, Judi & Mortimer, Gary
- 252-262 Conceptualizing excessive fan consumption behavior
by Davis, Robert & McGinnis, Lee Phillip
- 263-273 Understanding the impact of store flyers on purchase behaviour: An empirical analysis in the context of Spanish households
by Gázquez-Abad, Juan Carlos & MartÃnez-López, Francisco J.
- 274-280 Offering value and capturing surplus: A strategy for private label sales in a new customer loyalty building scenario
by Hoskins, Jake D.
- 281-287 Organic food as self-presentation: The role of psychological motivation in older consumers' purchase intention of organic food
by Hwang, Jiyoung
- 288-295 Who's behind the screen? Segmenting social venture consumers through social media usage
by Chung, Te-Lin (Doreen) & Anaza, Nwamaka A. & Park, Joohyung & Hall-Phillips, Adrienne
- 296-303 Privacy versus reward: Do loyalty programs increase consumers' willingness to share personal information with third-party advertisers and data brokers?
by Jai, Tun-Min (Catherine) & King, Nancy J.
- 304-309 The impact of perceived similarity to other customers on shopping mall satisfaction
by Kwon, Hyorkjin & Ha, Sejin & Im, Hyunjoo
- 310-316 Co-creation of service recovery: Utilitarian and hedonic value and post-recovery responses
by Park, Joohyung & Ha, Sejin
2015, Volume 27, Issue C
- 1-10 Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?
by Chan, Wing Yin & To, Chester K.M. & Chu, Wai Ching
- 11-23 A hybrid data mining model of feature selection algorithms and ensemble learning classifiers for credit scoring
by Koutanaei, Fatemeh Nemati & Sajedi, Hedieh & Khanbabaei, Mohammad
- 24-30 How can gender signal employee qualities in retailing?
by Chang, Joshua & Travaglione, Antonio & O’Neill, Grant
- 31-51 Shopping orientations as antecedents to channel choice in the French grocery multichannel landscape
by Cervellon, Marie-Cécile & Sylvie, Jean & Ngobo, Paul-Valentin
- 52-62 The role of e-service quality management in the delivery business value
by Doherty, Neil F. & Shakur, Mahani & Ellis-Chadwick, Fiona
- 63-73 Interaction effects of different price claims and contextual factors on consumers' reference price adaptation after exposure to a price promotion
by Bambauer-Sachse, Silke & Massera, Laura
- 74-79 Private labels versus national brands: The effects of branding on sensory perceptions and purchase intentions
by Rossi, Patricia & Borges, Adilson & Bakpayev, Marat
- 80-89 Merely asking the customer to recommend has an impact on word-of-mouth activity
by Söderlund, Magnus & Mattsson, Jan
- 90-102 Assessing customers’ perceived value of the online channel of multichannel retailers: A two country examination
by Carlson, Jamie & O’Cass, Aron & Ahrholdt, Dennis
- 103-112 The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions
by Casidy, Riza & Shin, Hyunju
- 113-120 Understanding online product ratings: A customer satisfaction model
by Engler, Tobias H. & Winter, Patrick & Schulz, Michael
- 121-125 Brands as substitutes for the need for touch in online shopping
by González-Benito, Óscar & Martos-Partal, Mercedes & San MartÃn, Sonia
- 126-139 One firm, one product, two prices: Channel-based price differentiation and customer retention
by Vogel, Julia & Paul, Michael
- 140-153 Drivers of sales force equity in the service industry
by Echchakoui, Saïd
- 154-163 Temporal and financial risk assessments: How time and money constrain shopper behavior and influence purchase solutions
by Jones, Robert Paul & Camp, Kerri M. & Fairhurst, Ann E.
- 164-169 WTP consumer's key factors for local and regional newspaper print subscription plans
by Saavedra, José Luis & González, Ana Karina
- 170-178 Categorization of multiple channel retailing in Multi-, Cross-, and Omni†Channel Retailing for retailers and retailing
by Beck, Norbert & Rygl, David
- 179-186 Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework
by Rosenbaum, Mark S. & Russell-Bennett, Rebekah & Drennan, Judy
2015, Volume 26, Issue C
- 1-13 Entry mode selection and its impact on an incumbent supply chain coordination
by Cao, Zong-Hong & Zhou, Yong-Wu & Zhao, Ju & Li, Chang-Wen
- 14-22 The influence of relationship marketing orientation on brand equity in banks
by Yoganathan, Dhanushanthini & Jebarajakirthy, Charles & Thaichon, Paramaporn
- 23-31 A two-dimensional model of trust–value–loyalty in service relationships
by Chai, Joe Choon Yean & Malhotra, Naresh K. & Alpert, Frank
- 32-40 Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop
by Kwon, Ryeok-Hwan & Kim, Kwang-Jae & Kim, Ki-Hun & Hong, Yoo-Suk & Kim, Bohyun
- 41-46 “What does a woman want?†The moderating effect of age in female consumption
by Tsarenko, Yelena & Strizhakova, Yuliya
- 47-56 Edutainment experiences for children in retail stores, from a child’s perspective
by Feenstra, Florence & Muzellec, Laurent & de Faultrier, Brigitte & Boulay, Jacques
- 57-69 The role of Security, Design and Content factors on customer trust in mobile commerce
by Nilashi, Mehrbakhsh & Ibrahim, Othman & Reza Mirabi, Vahid & Ebrahimi, Leili & Zare, Mojtaba
- 70-82 A valued agent: How ECAs affect website customers' satisfaction and behaviors
by Ben Mimoun, Mohammed Slim & Poncin, Ingrid
- 83-96 Does the value manufacturers (brands) create translate into enhanced reputation? A multi-sector examination of the value–satisfaction–loyalty–reputation chain
by Tournois, Laurent
- 97-103 Antecedents of rural and urban consumers' propensity to outshop and product specific outshopping behaviour
by Patel, Jayesh D. & Bhatt, Nishith & Shukla, Yupal & Gadhavi, Dharmesh
- 104-114 Consumers between supermarket shelves: The influence of inter-personal distance on consumer behavior
by Luck, Michael & Benkenstein, Martin
- 115-124 Consumer acceptance of a revolutionary technology-driven product: The role of adoption in the industrial design development
by Park, Jungkun & Gunn, Frances & Lee, YoungHee & Shim, Scott
- 125-132 Price competition in retailing: The importance of the price density function
by Willart, Sylvain P.C.
- 133-140 The role of design in the future of digital channels: Conceptual insights and future research directions
by Straker, Karla & Wrigley, Cara & Rosemann, Michael
- 141-146 Competing for attention with in-store promotions
by Phillips, Megan & Parsons, Andrew G. & Wilkinson, Helene J. & Ballantine, Paul W.
- 147-152 Antecedents of tourism destination reputation: The mediating role of familiarity
by Marinao Artigas, Enrique & Vilches-Montero, Sonia & Chasco Yrigoyen, Coro
- 153-167 Analysis on supply chain risks in Indian apparel retail chains and proposal of risk prioritization model using Interpretive structural modeling
by Venkatesh, V.G. & Rathi, Snehal & Patwa, Sriyans
2015, Volume 25, Issue C
- 1-11 Price promotion landscape in the US and UK: Depicting retail practice to inform future research agenda
by Bogomolova, Svetlana & Dunn, Steven & Trinh, Giang & Taylor, Jennifer & Volpe, Richard J.
- 12-21 A decision support model for determining the level of product variety with marketing and supply chain considerations
by Syam, Siddhartha S. & Bhatnagar, Amit
- 22-35 The development of a consumer value proposition of private label brands and the application thereof in a South African retail context
by Beneke, Justin & Carter, Stephen
- 36-46 How do you feel when you see a list of prices? the interplay among price dispersion, perceived risk and initial trust in Chinese C2C market
by Wu, Kewen & Vassileva, Julita & Noorian, Zeinab & Zhao, Yuxiang
Printed from https://ideas.repec.org/s/eee/joreco14.html
