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Content
2018, Volume 45, Issue C
- 42-51 Social influence on innovation resistance in internet banking services
by Matsuo, Makoto & Minami, Chieko & Matsuyama, Takuya
- 52-63 Mobile wallet inhibitors: Developing a comprehensive theory using an integrated model
by Sharma, Sujeet Kumar & Mangla, Sachin Kumar & Luthra, Sunil & Al-Salti, Zahran
- 64-73 Brand community relationships transitioning into brand relationships: Mediating and moderating mechanisms
by Kumar, Jitender & Nayak, Jogendra Kumar
- 74-80 Effects of online review positiveness and review score inconsistency on sales: A comparison by product involvement
by Eslami, Seyed Pouyan & Ghasemaghaei, Maryam
- 81-91 Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance
by Morimura, Fumikazu & Sakagawa, Yuji
- 92-102 The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model
by Tonder, Estelle van & Saunders, Stephen Graham & Lisita, Inonge Theresa & de Beer, Leon Tielman
- 103-110 Affect transfer from national brands to store brands in multi-brand stores
by Massara, Francesco & Scarpi, Daniele & Melara, Robert D. & Porcheddu, Daniele
- 111-119 Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
by Yoon, Sungjoon & Park, Ji Eun
- 120-131 Illegitimate returns as a trigger for customers’ ethical dissonance
by Seger-Guttmann, Tali & Vilnai-Yavetz, Iris & Wang, Chen-Ya & Petruzzellis, Luca
- 132-141 Influences of ‘appscape’ on mobile app adoption and m-loyalty
by Kumar, Deepak S. & Purani, Keyoor & Viswanathan, Shyam A.
- 142-151 Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
by Lim, Chiehyeon & Kim, Kwang-Jae
- 152-162 Exploring the impact of shopper ethnicity through the path-to-purchase framework
by Jones, Robert Paul & Camp, Kerri M. & Runyan, Rodney C.
- 163-178 A new approach to segmenting multichannel shoppers in Korea and the U.S
by Park, Joonyong & Kim, Renee B.
- 179-189 Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
by Sharma, Dheeraj & Pandey, S.K. & Chandwani, Rajesh & Pandey, Peeyush & Joseph, Rojers
- 190-197 Managing value co-creation in consumer service systems within smart retail settings
by Bassano, Clara & Piciocchi, Paolo & Spohrer, James (Jim) C. & Pietronudo, Maria Cristina
- 198-206 Transformative retail services: Elevating loyalty through customer well-being
by Troebs, Cord-Christian & Wagner, Tillmann & Heidemann, F.
- 207-220 Fluent contextual image backgrounds enhance mental imagery and evaluations of experience products
by Maier, Erik & Dost, Florian
- 221-229 Beyond the shadow of a doubt: The effect of consumer knowledge on restaurant evaluation
by Naderi, Iman & Paswan, Audhesh K. & Guzman, Francisco
- 230-238 Willingness to pay more for green products: The interplay of consumer characteristics and customer participation
by Wei, Shuqin & Ang, Tyson & Jancenelle, Vivien E.
- 239-255 Social media revenge: A typology of online consumer revenge
by Obeidat, Zaid Mohammad & Xiao, Sarah Hong & Qasem, Zainah al & dweeri, Rami al & Obeidat, Ahmad
- 256-262 Sales impact of servicescape's rational stimuli: A natural experiment
by Morone, Andrea & Nemore, Francesco & Schirone, Dario Antonio
2018, Volume 44, Issue C
- 1-10 The effects of different, discrete positive emotions on electronic word-of-mouth
by Septianto, Felix & Chiew, Tung Moi
- 11-23 We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships
by Scholz, Joachim & Duffy, Katherine
- 24-34 Are all Chinese shoppers the same? Evidence of differences in values, decision making and shopping motivations between the Han majority and other minorities in China
by Yang, Song & Ding, Shiqing & D’Alessandro, Steven
- 35-44 Is stereotypical gender targeting effective for increasing service choice?
by Enav, Friedmann & Daphna, Brueller
- 45-53 Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer
by Shaikh, Aijaz A. & Karjaluoto, Heikki & Häkkinen, Juho
- 54-63 The more things change the more they stay the same: A replicated study of small retail firm resources
by Grimmer, Louise & Grimmer, Martin & Mortimer, Gary
- 64-70 What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty
by Vilches-Montero, Sonia & Pandit, Ameet & Bravo-Olavarria, Renzo & Chao, Chih-Wei (Fred)
- 71-81 Drivers of user loyalty intention and commitment to a search engine: An exploratory study
by Sirdeshmukh, Deepak & Ahmad, Norita B. & Khan, M. Sajid & Ashill, Nicholas J.
- 82-90 Comparative advertising for goods versus services: Effects of different types of product attributes through consumer reactance and activation on consumer response
by Bambauer-Sachse, Silke & Heinzle, Priska
- 91-99 Fun and fair, and I don’t care: The role of enjoyment, fairness and subjective norms on online gambling intentions
by Konietzny, Jirka & Caruana, Albert & Cassar, Mario L.
- 100-107 Brand experience and consumers’ willingness-to-pay (WTP) a price premium: Mediating role of brand credibility and perceived uniqueness
by Dwivedi, Abhishek & Nayeem, Tahmid & Murshed, Feisal
- 108-117 Understanding multichannel shopper journey configuration: An application of goal theory
by Harris, Patricia & Dall’Olmo Riley, Francesca & Hand, Chris
- 118-126 Together always better? The impact of shopping companions and shopping motivation on adolescents' shopping experience
by Wenzel, Stefanie & Benkenstein, Martin
- 127-133 Shifting value perceptions among young urban Indian consumers: The role of need for distinctiveness and western acculturation
by Mann, Manveer & Kwon, Wi-Suk & Byun, Sang-Eun
- 134-149 The influence of audience characteristics on the effectiveness of brand placement memory
by Natarajan, Thamaraiselvan & Balasubramaniam, Senthil Arasu & Stephen, Gladys & Jublee, Daniel Inbaraj & Kasilingam, Dharun Lingam
- 150-160 Knowledge Push Curve (KPC) in retailing: Evidence from patented innovations analysis affecting retailers' competitiveness
by Pantano, Eleonora & Priporas, Constantinos-Vasilios & Stylos, Nikolaos
- 161-169 How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM
by Duarte, Paulo & Costa e Silva, Susana & Ferreira, Margarida Bernardo
- 170-177 The flagship stores as sustainability communication channels for luxury fashion retailers
by Arrigo, Elisa
- 178-181 Those prices are HOT! How temperature-related visual cues anchor expectations of price and value
by Barbera, Michael & Northey, Gavin & Septianto, Felix & Spanjaard, Daniela
- 182-190 Designing retail spaces for inclusion
by Edwards, Karen & Rosenbaum, Mark S. & Brosdahl, Deborah & Hughes, Patrick
- 191-200 Aesthetic or self-expressiveness? Linking brand logo benefits, brand stereotypes and relationship quality
by Japutra, Arnold & Molinillo, Sebastian & Wang, Shasha
- 201-213 Does price sensitivity and price level influence store price image and repurchase intention in retail markets?
by Graciola, Ana Paula & De Toni, Deonir & de Lima, Vinicius Zanchet & Milan, Gabriel Sperandio
- 214-221 How service quality and outcome confidence drive pre-outcome word-of-mouth
by Ifie, Kemefasu & Simintiras, Antonis C. & Dwivedi, Yogesh & Mavridou, Vasileia
- 222-234 Emotional experiences behind the pursuit of inconspicuous luxury
by Makkar, Marian & Yap, Sheau-Fen
- 235-243 Investigating the effectiveness of retailers’ mobile applications in determining customer satisfaction and repatronage intentions? A congruency perspective
by Iyer, Pramod & Davari, Arezoo & Mukherjee, Amaradri
- 244-252 Collaborative consumption as C2C trading: Analyzing the effects of materialism and price consciousness
by Lindblom, Arto & Lindblom, Taru & Wechtler, Heidi
- 253-265 The role of psychological ownership in shoplifting prevention: An exploratory study
by Potdar, Balkrushna & Guthrie, John & Gnoth, Juergen & Garry, Tony
- 266-273 Marketing video-enabled social media as part of your e-recruitment strategy: Stop trying to be trendy
by van Esch, Patrick & Mente, Margaret
- 274-284 Understanding Chinese consumer adoption of apparel mobile commerce: An extended TAM approach
by Chi, Ting
- 285-292 Buyer-seller amount-price equilibrium for prepaid services: Implication for promotional pricing
by Sinha, Rajesh Kumar & Adhikari, Atanu
- 293-304 Customer engagement behaviors: The role of service convenience, fairness and quality
by Roy, Sanjit Kumar & Shekhar, Vaibhav & Lassar, Walfried M. & Chen, Tom
- 305-314 Faith-filled brands: The interplay of religious branding and brand engagement in the self-concept
by Liu, Richie L. & Minton, Elizabeth A.
2018, Volume 43, Issue C
- 1-9 Proximity and time in convenience store patronage: Kaïros more than chronos
by Gahinet, Marie-Christine & Cliquet, Gérard
- 10-19 Social media use by young Latin American consumers: An exploration
by Bailey, Ainsworth Anthony & Bonifield, Carolyn M. & Arias, Alejandro
- 20-29 Stock market reaction to irregular supermarket chain behaviour: An investigation in the retail sectors of Ireland and the United Kingdom
by Corbet, Shaen & McMullan, Caroline
- 30-38 Corporate association as antecedents of consumer behaviors: The dynamics of trust within and between industries
by Jung, Hyo Sun & Seo, Kyung Hwa & Lee, Soo Bum & Yoon, Hye Hyun
- 39-45 Identifying superfluous survey items
by Brosnan, Kylie & Grün, Bettina & Dolnicar, Sara
- 46-53 The proactive employee on the floor of the store and the impact on customer satisfaction
by Söderlund, Magnus
- 54-67 Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages
by Shareef, Mahmud Akhter & Baabdullah, Abdullah & Dutta, Shantanu & Kumar, Vinod & Dwivedi, Yogesh K.
- 68-76 Complaint as a persuasion attempt: Front line employees’ perceptions of complaint legitimacy
by Khantimirov, Denis & Karande, Kiran
- 77-84 The survival consequences of intellectual property for retail ventures
by Patel, Pankaj C. & Pearce, John A.
- 85-93 Inside-outside: Using eye-tracking to investigate search-choice processes in the retail environment
by Huddleston, Patricia T. & Behe, Bridget K. & Driesener, Carl & Minahan, S.
- 94-100 To what extent luxury retailing can be smart?
by Pantano, Eleonora & Passavanti, Rosanna & Priporas, Constantinos-Vasilios & Verteramo, Saverino
- 101-110 On the relationship between consumer-brand identification, brand community, and brand loyalty
by Coelho, Pedro Simões & Rita, Paulo & Santos, Zélia Raposo
- 111-118 Investigating the mediating effect of Uber's sexual harassment case on its brand: Does it matter?
by Griffith, Denni Arli & van Esch, Patrick & Trittenbach, Makayla
- 119-130 Food shoppers’ share of wallet: A small city case in a changing competitive environment
by Azeem, Muhammad Masood & Baker, Derek & Villano, Renato A. & Mounter, Stuart & Griffith, Garry
- 131-138 The role of identification in frontline employee decision-making
by Di Mascio, Rita & Fatima, Johra
- 139-148 Do ethnocentric consumers really buy local products?
by Yildiz, Hélène & Heitz-Spahn, Sandrine & Belaud, Lydie
- 149-156 Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens
by Krishnamurthy, Anup & Kumar, S. Ramesh
- 157-169 Wearable technology: What explains continuance intention in smartwatches?
by Nascimento, Bruno & Oliveira, Tiago & Tam, Carlos
- 170-187 Impact of the link between individuals and their region on the customer-regional brand relationship
by Charton-Vachet, Florence & Lombart, Cindy
- 188-199 Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses
by Stöckigt, Gerrit & Schiebener, Johannes & Brand, Matthias
- 200-208 Assessing the sales effectiveness of differently located endcaps in a supermarket
by Tan, Pei Jie & Corsi, Armando & Cohen, Justin & Sharp, Anne & Lockshin, Larry & Caruso, William & Bogomolova, Svetlana
- 209-217 Resale pricing in franchised stores: A franchisor perspective
by Perrigot, Rozenn & Basset, Guy
- 218-225 Influence of thinking style and attribution on consumer response to online stockouts
by Ma, Ke & Chen, Tong & Zheng, Chundong
- 226-233 Linking concepts of playfulness and well-being at work in retail sector
by Alatalo, Sari & Oikarinen, Eeva-Liisa & Reiman, Arto & Tan, Teck Ming & Heikka, Eija-Liisa & Hurmelinna-Laukkanen, Pia & Muhos, Matti & Vuorela, Taina
- 234-241 Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal
by Bento, Marisa & Martinez, Luisa M. & Martinez, Luis F.
- 242-250 Who is the attached endorser? An examination of the attachment-endorsement spectrum
by Saldanha, Natalya & Mulye, Rajendra & Rahman, Kaleel
- 251-257 Fashion companies and customer satisfaction: A relation mediated by Information and Communication Technologies
by Amendola, Carlo & Calabrese, Mario & Caputo, Francesco & Fabrizio, D’Ascenzo
- 258-268 Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers
by Shareef, Mahmud Akhter & Mukerji, Bhasker & Alryalat, Mohammad Abdallah Ali & Wright, Angela & Dwivedi, Yogesh K.
- 269-277 Exploring consumers’ skincare retail patronage
by Dai, Bo & Pelton, Lou E.
- 278-284 From “foodies†to “cherry-pickers†: A clustered-based segmentation of specialty food retail customers
by Calvo-Porral, Cristina & Lévy-Mangin, Jean-Pierre
- 285-295 Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys
by Audrezet, Alice & Parguel, Béatrice
- 296-303 It is not always about brand: Design-driven consumers and their self-expression
by Byun, Kyung-Ah (Kay) & Jones, Robert Paul & Wooldridge, Barbara Ross
- 304-310 The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food
by Konuk, Faruk Anıl
- 311-324 Unveiling the features of successful eBay smartphone sellers
by Silva, Ana Teresa & Moro, Sérgio & Rita, Paulo & Cortez, Paulo
- 325-332 Consumer-based approach to customer engagement – The case of luxury brands
by Prentice, Catherine & Loureiro, Sandra Maria Correia
- 333-341 Store satisfaction and store loyalty: The moderating role of store atmosphere
by Francioni, Barbara & Savelli, Elisabetta & Cioppi, Marco
- 342-351 Technology at the dinner table: Ordering food online through mobile apps
by Kapoor, Anuj Pal & Vij, Madhu
2018, Volume 41, Issue C
- 1-10 Reversing the dependency-trust relationship in B2C services
by Fatima, Johra Kayeser & Di Mascio, Rita
- 11-19 Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage
by Yahia, Imene Ben & Al-Neama, Nasser & Kerbache, Laoucine
- 20-30 Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste
by Ilyuk, Veronika
- 31-36 From gambling exposure to adaptation: Implications for casino sustainability
by Prentice, Catherine & Zeng, Zhonglu
- 37-47 The internet dilemma: An exploratory study of luxury firms’ usage of internet-based technologies
by Baker, Jeff & Ashill, Nick & Amer, Noha & Diab, Ekram
- 48-59 Customer engagement and online reviews
by Thakur, Rakhi
- 60-69 Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers
by Jaiswal, Deepak & Kant, Rishi
- 70-78 Curiosity motivated vacation destination choice in a reward and variety-seeking perspective
by Martenson, Rita
- 79-89 A segmentation study of cinema consumers based on values and lifestyle
by DÃaz, Asunción & Gómez, Mar & Molina, Arturo & Santos, Jesús
- 90-100 Consumer preference for national vs. private brands: The influence of brand engagement and self-concept threat
by Liu, Richie L. & Sprott, David E. & Spangenberg, Eric R. & Czellar, Sandor & Voss, Kevin E.
- 101-111 Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment
by Fazal-e-Hasan, Syed Muhammad & Ahmadi, Hormoz & Mortimer, Gary & Grimmer, Martin & Kelly, Louise
- 112-120 The relationship between individual-level culture and consumer decision-making styles through consumer involvement
by Isaacson, Jeffrey Ian & Jordaan, Yolanda & van Heerden, Gené
- 121-130 Who seeks a surprise box? Predictors of consumers’ use of fashion and beauty subscription-based online services (SOS)
by Woo, Hongjoo & Ramkumar, Bharath
- 131-141 Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth
by Loureiro, Sandra M.C. & Cavallero, Luisa & Miranda, Francisco Javier
- 142-152 Customer segmentation with purchase channels and media touchpoints using single source panel data
by Nakano, Satoshi & Kondo, Fumiyo N.
- 153-160 Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions
by Carlson, Jeffrey R. & Kukar-Kinney, Monika
- 161-168 The determinants of conversion rates in SME e-commerce websites
by Di Fatta, Davide & Patton, Dean & Viglia, Giampaolo
- 169-176 Augmented reality in retail: A trade-off between user's control of access to personal information and augmentation quality
by Poushneh, Atieh
- 177-189 Impact of culture, behavior and gender on green purchase intention
by Sreen, Naman & Purbey, Shankar & Sadarangani, Pradip
- 190-200 Online purchase return policy leniency and purchase decision: Mediating role of consumer trust
by Oghazi, Pejvak & Karlsson, Stefan & Hellström, Daniel & Hjort, Klas
- 201-210 Are consumers willing to go the extra mile for fair trade products made in a developing country? A comparison with made in USA products at different prices
by Rashid, Md Sanuwar & Byun, Sang-Eun
- 211-217 Portfolios: Patterns in brand penetration, market share, and hero product variants
by Tanusondjaja, Arry & Nenycz-Thiel, Magda & Dawes, John & Kennedy, Rachel
- 218-226 Marketer requests for positive post-purchase satisfaction evaluations: Consumer depth interview findings
by Jones, Michael A. & Taylor, Valerie A.
- 227-238 Franchising in the healthcare sector: The case of Child and Family Wellness clinics in Kenya
by Perrigot, Rozenn
- 239-247 The role of brand reputation in organic food consumption: A behavioral reasoning perspective
by Ryan, Jessica & Casidy, Riza
- 248-255 She loves the way you lie: Size-related self-concept and gender in vanity sizing
by Ketron, Seth & Williams, Miranda
- 256-271 Retailers’ communication on ugly fruits and vegetables: What are consumers’ perceptions?
by Louis, Didier & Lombart, Cindy
- 272-280 Customer reviews are not always informative: The impact of effortful versus heuristic processing
by Book, Laura A. & Tanford, Sarah & Chang, Wen
- 281-287 Impact of flow on mobile shopping intention
by Chen, Yi-Mu & Hsu, Tsuen-Ho & Lu, Yu-Jou
- 288-295 Incentivized reviews: Promising the moon for a few stars
by Petrescu, Maria & O’Leary, Kathleen & Goldring, Deborah & Ben Mrad, Selima
- 296-304 Streaming apps: What consumers value
by Oyedele, Adesegun & Simpson, Penny M.
- 305-311 Dieting, priming, food meanings and (un)healthy choices: When shoppers fall for pleasure
by Luomala, Harri T. & Hellén, Katarina & Jokitalo, Maijastiina
2018, Volume 40, Issue C
- 1-7 Consumer perception and behavior in the retail foodscape–A study of chilled groceries
by Lindberg, Ulla & Salomonson, Nicklas & Sundström, Malin & Wendin, Karin
- 8-18 Heterogeneity in consumers’ mobile shopping acceptance: A finite mixture partial least squares modelling approach for exploring and characterising different shopper segments
by Groß, Michael
- 19-30 Governance capabilities and relationship performance in international franchising
by Ghantous, Nabil & Das, Shobha S. & Chameroy, Fabienne
- 31-39 Parents and children in supermarkets: Incidence and influence
by Page, Bill & Sharp, Anne & Lockshin, Larry & Sorensen, Herb
- 40-47 Examining price and service competition among retailers in a supply chain under potential demand disruption
by Ali, Syed Mithun & Rahman, Md. Hafizur & Tumpa, Tasmia Jannat & Moghul Rifat, Abid Ali & Paul, Sanjoy Kumar
- 48-59 Revisiting the supermarket in-store customer shopping experience
by Terblanche, Nic S.
- 60-65 Whom do customers blame for a service failure? Effects of thought speed on causal locus attribution
by Pacheco, Natália Araújo & Geuens, Maggie & Pizzutti, Cristiane
- 66-73 A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs
by Rosenbaum, Mark S. & Ramirez, Germán Contreras & Camino, Jaime Rivera
- 74-81 Critical success factors of temporary retail activations: A multi-actor perspective
by Lowe, Jennifer & Maggioni, Isabella & Sands, Sean
- 82-90 Using the senses to evaluate aesthetic products at the point of sale: The moderating role of consumers’ goals
by Vilches-Montero, Sonia & Nik Hashim, Nik Mohd Hazrul & Pandit, Ameet & Bravo-Olavarria, Renzo
- 91-99 Do all roses smell equally sweet? Willingness to pay for flower attributes in specialized retail settings by German consumers
by Rombach, Meike & Widmar, Nicole Olynk & Byrd, Elizabeth & Bitsch, Vera
- 100-108 Immersion and emotional reactions to the ambiance of a multiservice space: The role of perceived congruence between odor and brand image
by Errajaa, Karim & Legohérel, Patrick & Daucé, Bruno
- 109-116 The positive effect of contextual image backgrounds on fluency and liking
by Maier, Erik & Dost, Florian
- 117-124 How store attributes impact shoppers’ loyalty in emerging countries: An investigation in the Indian retail sector
by Grosso, Monica & Castaldo, Sandro & Grewal, Anjana
- 125-138 Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk
by Alalwan, Ali Abdallah & Dwivedi, Yogesh K. & Rana, Nripendra P. & Algharabat, Raed
- 139-149 The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations
by Algharabat, Raed & Rana, Nripendra P. & Dwivedi, Yogesh K. & Alalwan, Ali Abdallah & Qasem, Zainah
- 150-162 The moderating effect of managers' leadership behavior on salespeople's self-efficacy
by Vieira, Valter Afonso & Perin, Marcelo Gattermann & Sampaio, Claudio Hoffmann
- 163-174 Showrooming and retail opportunities: A qualitative investigation via a consumer-experience lens
by Kokho Sit, Jason & Hoang, Anna & Inversini, Alessandro
- 175-187 Comparison and one-stop shopping after big-box retail entry: A spatial difference-in-difference analysis
by Han, Mengjie & Mihaescu, Oana & Li, Yujiao & Rudholm, Niklas
- 188-203 Help welcome or not: Understanding consumer shopping motivation in curated fashion retailing
by Sebald, Anna Kathrin & Jacob, Frank
- 204-212 The impact of dynamic bundling on price fairness perceptions
by Li, Wenjing & Hardesty, David M. & Craig, Adam W.
- 213-220 Influence of iconic, indexical cues, and brand schematicity on perceived authenticity dimensions of private-label brands
by Carsana, Laurence & Jolibert, Alain
- 221-228 The mindful consumer: Balancing egoistic and altruistic motivations to purchase local food
by Birch, Dawn & Memery, Juliet & De Silva Kanakaratne, Maheshan
- 229-240 Firm performance in the upscale restaurant sector: The effects of resilience, creative self-efficacy, innovation and industry experience
by Hallak, Rob & Assaker, Guy & O’Connor, Peter & Lee, Craig
- 241-248 Performance model of community pharmacies in low-middle income countries: A societal perspective
by Ranghchian, Maryam & Sehat, Shima & Akhgari, Mehdi & Mehralian, Gholamhossein
- 249-260 How is value created? – Extending the value concept in the Swedish context
by Wikström, Solveig & L'Espoir Decosta, Patrick
- 261-269 Service quality, consumer satisfaction and loyalty in hospitals: Thinking for the future
by Meesala, Appalayya & Paul, Justin
- 270-275 Understanding quality and satisfaction in public hospital services: A nationwide inpatient survey in Greece
by Mitropoulos, Panagiotis & Vasileiou, Konstantinos & Mitropoulos, Ioannis
- 276-278 A 360-degree view of actor engagement in service co-creation
by Finsterwalder, Jörg
- 279-286 I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions
by Beck, Marie & Crié, Dominique
- 287-294 Consumer-brand relationships and brand loyalty in technology-mediated services
by Giovanis, Apostolos N. & Athanasopoulou, Pinelopi
- 295-298 Students as customers in higher education: The (controversial) debate needs to end
by Guilbault, Melodi
- 299-303 Daily deal shoppers: What drives social couponing?
by Ieva, M. & De Canio, F. & Ziliani, C.
- 304-311 Service failure and problems: Internal marketing solutions for facing the future
by Paul, Justin & Sahadev, Sunil
2017, Volume 39, Issue C
- 1-10 Consumer response to price changes in higher-priced brands
by Huang, Ava & Dawes, John & Lockshin, Larry & Greenacre, Luke
- 11-22 The battle of traditional retailers versus discounters: The role of PL tiers
by Hökelekli, Gizem & Lamey, Lien & Verboven, Frank
- 23-34 Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values
by Atulkar, Sunil & Kesari, Bikrant
- 35-42 Willingness to Pay-inference in the absence of rejected propositions
by van Cranenburgh, Sander & Chorus, Caspar G.
- 43-53 Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand
by Lacœuilhe, Jérôme & Louis, Didier & Lombart, Cindy
- 54-61 Disruptions versus more disruptions: How the Amazon dash button is altering consumer buying patterns
by Farah, Maya F. & Ramadan, Zahy B.
- 62-70 An empirical analysis of factors that influence retail website visit types
by Pallant, Jason I. & Danaher, Peter J. & Sands, Sean J. & Danaher, Tracey S.
- 71-78 Investigating gender differences in consumers’ experience of guilt: A comparative study
by Kayal, Ghadeer G. & Simintiras, Antonis C. & Rana, Nripendra P.
- 79-92 Et tu, Brute? How unfair!
by Tripathi, Sanjeev
- 93-102 Measuring and improving customer retention at authorised automobile workshops after free services
by Kumar, Anil & Luthra, Sunil & Khandelwal, Dinesh Kumar & Mehta, Rajneesh & Chaudhary, Nityanand & Bhatia, Sukhdev
- 103-113 Understanding the effect of personal and social value on attitude and usage behavior of luxury cosmetic brands
by Ajitha, S. & Sivakumar, V.J.
- 114-122 Does opinion leadership influence service evaluation and loyalty intentions? Evidence from an arts services provider
by Flores-Zamora, Javier & GarcÃa-Madariaga, Jesús
- 123-134 Channels for search and purchase: Does mobile Internet matter?
by Singh, Sonika & Swait, Joffre
- 135-144 What factors determine e-satisfaction and consumer spending in e-commerce retailing?
by Nisar, Tahir M. & Prabhakar, Guru
- 145-153 Grocery pickup creation of value: Customers’ benefits vs. spatial dimension
by Vyt, Dany & Jara, Magali & Cliquet, Gérard
- 154-163 Health and cosmetics: Investigating consumers’ values for buying organic personal care products
by Ghazali, Ezlika & Soon, Pat Chen & Mutum, Dilip S. & Nguyen, Bang
- 164-172 Online search – Online purchase in franchising: An empirical analysis of franchisor website functionality
by Pénard, Thierry & Perrigot, Rozenn
- 173-181 How personal costs influence customer citizenship behaviors
by Dang, Anh & Arndt, Aaron D.
- 182-189 Increasing customer purchase intention through product return policies: The pivotal impacts of retailer brand familiarity and product categories
by Jeng, Shih-Ping
- 190-200 A DEA approach for selecting a bundle of tickets for performing arts events
by Baldin, Andrea
- 201-207 Examining impacts of negative reviews and purchase goals on consumer purchase decision
by Weisstein, Fei L. & Song, Lei & Andersen, Peter & Zhu, Ying
- 208-218 Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity
by El Hedhli, Kamel & Zourrig, Haithem & Park, Jeongsoo
- 219-229 The consumer experience: The impact of supplier effort and consumer effort on customer satisfaction
by Söderlund, Magnus & Sagfossen, Sofie
- 230-242 Personalized ads on Facebook: An effective marketing tool for online marketers
by Tran, Trang P.
- 243-249 Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE
by Pantano, Eleonora & Dennis, Charles
- 250-257 Gift card program incrementality and cannibalization: The effect on revenue and profit
by Norvell, Tim & Horky, Alisha
- 258-263 Web functionality, web content, information security, and online tourism service continuance
by Liao, Ziqi & Shi, Xinping
- 270-278 Smartphones and the reconfiguration of retailscapes: Stores, shopping, and digitalization
by Fuentes, Christian & Bäckström, Kristina & Svingstedt, Anette
- 279-285 Every step counts: When physical movement affects perceived value
by Mathmann, Frank & Chylinski, Mathew & Tory Higgins, E. & de Ruyter, Ko
- 286-295 Omnichannel-based promotions’ effects on purchase behavior and brand image
by Blom, Angelica & Lange, Fredrik & Hess, Ronald L.
- 296-304 An ethnography of Electronic Shelf Labels: The resisted digitalization of prices in contemporary supermarkets
by Soutjis, Bastien & Cochoy, Franck & Hagberg, Johan
- 305-313 Now what? Evaluating the sales effects of introducing an online store
by Hernant, Mikael & Rosengren, Sara
- 314-330 Understanding omni-channel shopping value: A mixed-method study
by Huré, Elodie & Picot-Coupey, Karine & Ackermann, Claire-Lise
2017, Volume 38, Issue C
- 1-11 Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior
by Helmefalk, Miralem & Hultén, Bertil
- 12-21 Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context
by Mencarelli, Rémi & Lombart, Cindy
- 22-33 A contextual perspective on consumers' perceived usefulness: The case of mobile online shopping
by Sohn, Stefanie
- 34-43 Aesthetic labor and visible diversity: The role in retailing service encounters
by Quach, Sara & Jebarajakirthy, Charles & Thaichon, Park
- 44-50 A comparison of online and offline consumer behaviour: An empirical study on a cinema shopping context
by DÃaz, Asunción & Gómez, Mar & Molina, Arturo
- 51-58 Getting in touch with your thinking style: How touchscreens influence purchase
by Zhu, Ying & Meyer, Jeffrey
- 59-70 The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand
by Shin, Hyunju & Eastman, Jacqueline K. & Mothersbaugh, David
- 71-80 How many, how often, and how new? A multivariate profiling of mobile app users
by Liu, Feng & Zhao, Shaoqiong & Li, Yang
- 81-95 Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets
by Pantano, Eleonora & Rese, Alexandra & Baier, Daniel
Printed from https://ideas.repec.org/s/eee/joreco13.html
