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Content
2019, Volume 51, Issue C
- 152-164 The unique role of relationship marketing in small businesses’ customer experience
by Gilboa, Shaked & Seger-Guttmann, Tali & Mimran, Ofir
- 165-175 The influence of gender roles in the drivers of luxury consumption for women: Insights from the gulf region
by Semaan, Rania W. & Lindsay, Val & Williams, Paul & Ashill, Nick
- 176-185 Using a productivity function based method to design a new shopping centre
by Suárez-Vega, Rafael & Gutiérrez-Acuña, José Luis & RodrÃguez-DÃaz, Manuel
- 186-190 Determinants of customer satisfaction with airline services: An analysis of customer feedback big data
by Park, Eunil & Jang, Yeonju & Kim, Jina & Jeong, Nam Jeong & Bae, Kunwoo & del Pobil, Angel P.
- 191-201 Judging by the wristwatch: Salespersons’ responses to status signals and stereotypes of luxury clients
by Cervellon, Marie-Cécile & Poujol, Juliet F. & Tanner, J.F.
- 202-211 Store flyer design and the intentions to visit the store and buy: The moderating role of perceived variety and perceived store image
by Prediger, Maciel & Huertas-Garcia, Rubén & Gázquez-Abad, Juan Carlos
- 212-220 Consumer behaviour and disposition decisions: The why and how of smartphone disposition
by Ting, Hiram & Thaichon, Park & Chuah, Francis & Tan, Sharon Rebecca
- 221-230 Why do people use food delivery apps (FDA)? A uses and gratification theory perspective
by Ray, Arghya & Dhir, Amandeep & Bala, Pradip Kumar & Kaur, Puneet
- 231-241 Restaurant information cues, Diners’ expectations, and need for cognition: Experimental studies of online-to-offline mobile food ordering
by Xu, Xianying & Huang, Yinghua
- 242-252 ‘You are where you shop’: Examining stereotypes about town center shoppers
by Tunca, Burak & Anselmsson, Johan
- 253-262 A design analysis for eco-fashion style using sensory evaluation tools: Consumer perceptions of product appearance
by Wagner, Melissa & Curteza, Antonela & Hong, Yan & Chen, Yan & Thomassey, Sebastien & Zeng, Xianyi
- 263-270 Investigating the role of social presence dimensions and information support on consumers’ trust and shopping intentions
by Jiang, Cuiqing & Rashid, Rao Muhammad & Wang, Jianfei
- 271-284 Cost-benefit associations in consumer inventory problem with uncertain benefit
by He, Haonan & Wang, Shanyong
- 285-292 Sounds like a heuristic! Investigating the effect of sound-symbolic correspondences between store names and sizes on consumer willingness-to-pay
by Ketron, Seth & Spears, Nancy
- 293-303 The role of positive psychology in tourists’ behavioural intentions
by Vada, Sera & Prentice, Catherine & Hsiao, Aaron
- 304-310 Store buildings as tourist attractions: Mining retail meaning of store building pictures through a machine learning approach
by Pantano, Eleonora & Dennis, Charles
- 311-319 Young mothers’ acceptance of herbal food supplements: Centred on preventive health behaviour for children
by Marimuthu, Malliga
- 320-330 Exploring purchase intention in cross-border E-commerce: A three stage model
by Zhu, Wenlong & Mou, Jian & Benyoucef, Morad
- 331-343 Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels
by Ahani, Ali & Nilashi, Mehrbakhsh & Yadegaridehkordi, Elaheh & Sanzogni, Louis & Tarik, A. Rashid & Knox, Kathy & Samad, Sarminah & Ibrahim, Othman
- 344-351 Managing service encounters with emotional intelligence
by Prentice, Dr Catherine
- 352-361 Is that coffee mug smiling at me? How anthropomorphism impacts the effectiveness of desirability vs. feasibility appeals in sustainability advertising
by Han, Nah Ray & Baek, Tae Hyun & Yoon, Sukki & Kim, Yeonshin
- 362-377 Me or just like me? The role of virtual try-on and physical appearance in apparel M-retailing
by Plotkina, Daria & Saurel, Hélène
- 378-386 In search of status: Unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction
by Nabi, Nazia & Siahtiri, Vida & O'Cass, Aron
- 387-398 Evaluating consumer attitudes toward electromobility and the moderating effect of perceived consumer effectiveness
by Higueras-Castillo, Elena & Liébana-Cabanillas, Francisco José & Muñoz-Leiva, Francisco & GarcÃa-Maroto, Inmaculada
- 399-408 The vice and virtue of on-the-go consumption: An exploratory segmentation
by Sands, Sean & Maggioni, Isabella & Ferraro, Carla & Jebarajakirthy, Charles & Dharmesti, Maria
- 409-420 Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
by Wu, Hung-Che & Ai, Chi-Han & Cheng, Ching-Chan
- 421-427 The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer
by Son, Junghwa & Kang, Ji Hye & Jang, Sungha
- 428-436 Encore consumption: Investigating trends in the apparel expenditures of older consumers in the United States
by Dorie, Amy & Loranger, David & Karpova, Elena
- 437-442 Consumer need for mobile app atmospherics and its relationships to shopper responses
by Lee, Yoojung & Kim, Hye-Young
- 443-449 Going up or down? Effects of power deprivation on luxury consumption
by Koo, Jayoung & Im, Hyunjoo
- 450-457 Variations in consumers’ use of brand online social networking: A uses and gratifications approach
by Lim, Heejin & Kumar, Archana
2019, Volume 50, Issue C
- 1-9 Service employee dress: Effects on employee-customer interactions and customer-brand relationship at full-service restaurants
by Wang, Yao-Chin & Lang, Chunmin
- 10-21 Are you still online or are you already mobile? – Predicting the path to successful conversions across different devices
by Kaatz, Christopher & Brock, Christian & Figura, Lilli
- 22-29 When do-good meets empathy and mindfulness
by Nguyen, Thi Nguyet Que & Ngo, Liem Viet & Surachartkumtonkun, Jiraporn
- 30-41 Relationship quality determinants and outcomes in retail banking services: The role of customer experience
by Fernandes, Teresa & Pinto, Teresa
- 42-49 The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective
by Zhao, Jing-Di & Huang, Jin-Song & Su, Song
- 50-59 The influence of brand experience and service quality on customer engagement
by Prentice, Catherine & Wang, Xuequn & Loureiro, Sandra Maria Correia
- 60-65 On linking socioeconomic status to consumer loyalty behaviour
by White, Christopher J. & Tong, Eudora
- 66-72 Effects of perceived justice of fair trade organizations on consumers’ purchase intention toward fair trade products
by Shih-Tse Wang, Edward & Chen, Yu-Chen
- 73-84 Definition, conceptualization and measurement of consumer-based retailer brand equity
by Troiville, Julien & Hair, Joe F. & Cliquet, Gérard
- 85-93 Analysing the acceptation of online games in mobile devices: An application of UTAUT2
by RamÃrez-Correa, Patricio & Rondán-Cataluña, Francisco Javier & Arenas-Gaitán, Jorge & MartÃn-Velicia, Félix
- 94-102 The effects of inner packaging color on the desirability of food
by van Esch, Patrick & Heller, Jonas & Northey, Gavin
- 103-110 The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants
by Konuk, Faruk Anıl
- 111-121 Go pop-up: Effects of temporary retail on product- and brand-related consumer reactions
by Zogaj, Adnan & Olk, Stephan & Tscheulin, Dieter K.
- 122-130 Creating brand engagement through in-store gamified customer experiences
by Högberg, Johan & Ramberg, Marcus Olsson & Gustafsson, Anders & Wästlund, Erik
- 131-137 The impact of digital books on marketing communications
by Ozuem, Wilson & Howell, Kerry E. & Lancaster, Geoff
- 138-144 What creates trust and who gets loyalty in social commerce?
by Yeon, Jewoo & Park, Inyoung & Lee, Daeho
- 145-153 An extended model of value-attitude-behavior to explain Chinese consumers’ green purchase behavior
by Cheung, Millissa F.Y. & To, W.M.
- 154-162 A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban distribution of agricultural products
by Rajabion, Lila & Khorraminia, Marieh & Andjomshoaa, Amineh & Ghafouri-Azar, Mona & Molavi, Homa
- 163-169 Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation
by Prakash, Gyan & Choudhary, Sangita & Kumar, Anil & Garza-Reyes, Jose Arturo & Khan, Syed Abdul Rehman & Panda, Tapan Kumar
- 170-178 The role of external reference price in pay-what-you-want pricing: An empirical investigation across product types
by Weisstein, Fei L. & Choi, Pilsik & Andersen, Peter
- 179-188 Coordination through cooperative advertising in a two-period consumer electronics supply chain
by He, Yi & Wang, Hang & Guo, Qiang & Xu, Qingyun
- 189-198 The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising
by Septianto, Felix & Tjiptono, Fandy
- 199-214 Assortment optimization with log-linear demand: Application at a Turkish grocery store
by Hekimoğlu, Mustafa & Sevim, Ismail & Aksezer, Çağlar & Durmuş, İpek
- 215-225 Is beauty a premium? A study of the physical attractiveness effect in service encounters
by Li, Yaoqi & Zhang, Chun & Laroche, Michel
- 226-234 Consumption dynamics during recession and recovery: A learning journey
by Sarmento, Maria & Marques, Susana & Galan - Ladero, Mercedes
- 235-248 Building customers’ resilience to negative information in the airline industry
by Augusto, Mário & Godinho, Pedro & Torres, Pedro
- 249-257 Building resistance to brand switching during disruptions in a competitive market
by Appiah, Dominic & Howell, Kerry E. & Ozuem, Wilson & Lancaster, Geoff
- 258-265 Unpacking package free shopping: Alternative retailing and the reinvention of the practice of shopping
by Fuentes, Christian & Enarsson, Petronella & Kristoffersson, Love
- 266-276 David versus Goliath - Service quality factors for niche providers in online retailing
by Brusch, Ines & Schwarz, Benjamin & Schmitt, Rebecca
- 277-285 Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
by Islam, Jamid Ul & Hollebeek, Linda D. & Rahman, Zillur & Khan, Imran & Rasool, Aaleya
- 289-297 The impact of social media campaigns on the success of new product introductions
by Baum, Daniela & Spann, Martin & Füller, Johann & Thürridl, Carina
- 298-304 Gamified in-store mobile marketing: The mixed effect of gamified point-of-purchase advertising
by Högberg, Johan & Shams, Poja & Wästlund, Erik
- 305-313 The promise and perils of the peripheral psychophysiology of emotion in retailing and consumer services
by Lajante, Mathieu & Ladhari, Riadh
- 314-321 Return policies and O2O coordination in the e-tailing age
by Yan, Ruiliang & Pei, Zhi
- 322-332 Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
by El-Adly, Mohammed Ismail
- 333-341 Enhancing brand relationship performance through customer participation and value creation in social media brand communities
by Carlson, Jamie & Wyllie, Jessica & Rahman, Mohammad M. & Voola, Ranjit
- 342-350 The role of cognitive age in explaining mobile banking resistance among elderly people
by Chaouali, Walid & Souiden, Nizar
- 351-361 Similarities and differences in Asian and Western travelers’ service performance measurement, evaluation and outcomes
by Brush, Gregory J.
- 362-370 Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce
by Kim, Minjeong
- 371-378 Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions
by Badrinarayanan, Vishag & Becerra, Enrique P.
- 379-385 Consumers’ motives for visiting a food retailer's Facebook page
by Ladhari, Riadh & Rioux, Magalie Christelle & Souiden, Nizar & Chiadmi, Nour-Eddine
- 386-393 Individual preferences of digital touchpoints: A latent class analysis
by Hallikainen, Heli & Alamäki, Ari & Laukkanen, Tommi
2019, Volume 49, Issue C
- 1-10 Weather impact on retail sales: How can weather derivatives help with adverse weather deviations?
by Å tulec, Ivana & Petljak, Kristina & Naletina, Dora
- 11-22 Exploring brand strength's nomological net and its dimensional dynamics
by Wymer, Walter & Casidy, Riza
- 23-34 In-store experience quality and perceived credibility: A green retailer context
by Kumar, Prashant & Polonsky, Micheal Jay
- 35-42 Anthropomorphism and augmented reality in the retail environment
by van Esch, Patrick & Arli, Denni & Gheshlaghi, Mahnaz Haji & Andonopoulos, Vicki & von der Heidt, Tania & Northey, Gavin
- 43-53 Augmented reality marketing: How mobile AR-apps can improve brands through inspiration
by Rauschnabel, Philipp A. & Felix, Reto & Hinsch, Chris
- 54-66 Customers' irrational beliefs: Scale development and validation
by Seger-Guttmann, Tali
- 67-76 Change in your wallet, change your choice: The effect of the change-matching heuristic on choice
by Cheng, Yin-Hui & Chuang, Shih-Chieh & Pei-I Yu, Annie & Lai, Wan-Ting
- 77-85 Getting over discomfort in luxury brand stores: How pop-up stores affect perceptions of luxury, embarrassment, and store evaluations
by Lunardo, Renaud & Mouangue, Emilie
- 86-101 Measuring social media influencer index- insights from facebook, Twitter and Instagram
by Arora, Anuja & Bansal, Shivam & Kandpal, Chandrashekhar & Aswani, Reema & Dwivedi, Yogesh
- 102-113 Sophisticated, iconic and magical: A qualitative analysis of brand charisma
by Semaan, Rania W. & Ashill, Nick & Williams, Paul
- 114-119 Beyond coolness: Predicting the technology adoption of interactive wearable devices
by Kim, Jina & Park, Eunil
- 120-128 Investigating male consumers’ lifestyle of health and sustainability (LOHAS) and perception toward slow fashion
by Sung, Jihyun & Woo, Hongjoo
- 129-142 Same price, different perception: Measurement-unit effects on price-level perceptions and purchase intentions
by Fecher, André & Robbert, Thomas & Roth, Stefan
- 143-153 A multi-analytical approach to peer-to-peer mobile payment acceptance prediction
by Kalinic, Zoran & Marinkovic, Veljko & Molinillo, Sebastián & Liébana-Cabanillas, Francisco
- 154-163 Multichannel integration quality: A systematic review and agenda for future research
by Hossain, Tasnim M Taufique & Akter, Shahriar & Kattiyapornpong, Uraiporn & Dwivedi, Yogesh K.
- 164-172 The Diogenes Effect in retail buyer information processing
by Prince, Melvin & Kwak, Lynn & Priporas, Constantinos Vasilios
- 173-185 Gleaning inferences from soldout products
by Ge, Xin & Messinger, Paul R. & Lin, Yuanfang
- 186-197 Examining pre-purchase intention and post-purchase consequences of international online outshopping (IOO): The moderating effect of E-tailer's country image
by Ramkumar, Bharath & Ellie Jin, Byoungho
- 198-207 Here today, gone tomorrow: The organization of temporary retailscapes and the creation of frenzy shopping
by Spitzkat, Anna & Fuentes, Christian
- 208-218 Customer trust recovery: An alternative explanation
by Bozic, Branko & Kuppelwieser, Volker G.
- 219-230 Determinants of discontinuous intention of attention to mobile instant message services
by Wu, ChienHsing & Kao, Shu-Chen & Chiu, Hsin-Yi
- 231-241 How country of origins of food products compete and grow
by Trinh, Giang & Corsi, Armando & Lockshin, Larry
- 242-252 Response to stockout in grocery stores: A small city case in a changing competitive environment
by Azeem, Muhammad Masood & Baker, Derek & Villano, Renato A. & Mounter, Stuart & Griffith, Garry
- 253-266 Website interactivity may compensate for consumers’ reduced control in E-Commerce
by Wu, Linwan
- 267-278 The extraordinary attraction of being ordinary: A moderated mediation model of purchase for prototypical products
by Scarpi, Daniele & Pizzi, Gabriele & Raggiotto, Francesco
- 279-288 Image-text inconsistency effect on product evaluation in online retailing
by Lee, Kiljae & Choi, Jungsil
- 289-296 Managing point of purchase advertising: Effectiveness in terms of recall and recognition
by Reinares-Lara, Pedro & MartÃn-Santana, Josefa D.
- 297-304 Who is innovating? An exploratory research of digital technologies diffusion in retail industry
by Pantano, Eleonora & Vannucci, Virginia
- 305-315 A pilot study of circulation layout based on perceived retail crowding
by Park, Soobeen & Zhang, Shaoqing
- 316-326 The determinants of customers’ intention to use smart lockers for last-mile deliveries
by Yuen, Kum Fai & Wang, Xueqin & Ma, Fei & Wong, Yiik Diew
- 327-335 Bullseye: An argument for effectively managing retail stakeholder relationships
by Obeng, Efua
- 336-345 How green marketing, perceived motives and incentives influence behavioral intentions
by Chang, Kuo-Chien & Hsu, Chia-Lin & Hsu, Ya-Ti & Chen, Mu-Chen
- 346-356 How unit price awareness and usage encourages grocery brand switching and expenditure
by Mortimer, Gary & Weeks, Clinton S.
- 357-370 Investigating brand visibility in luxury consumption
by Shao, Wei & Grace, Debra & Ross, Mitchell
- 371-379 Is the information of customer types and preferences to personal selling worth the investment in innovative technology? A modeling approach
by Kurata, Hisashi
- 380-388 Multi-sided marketplaces and the transformation of retail: A service systems perspective
by Hänninen, Mikko & Mitronen, Lasse & Kwan, Stephen K.
2019, Volume 48, Issue C
- 1-6 Got a dollar? Locomotion orientation decreases the effect of defaults on charitable giving
by Crow, Kellie & Mathmann, Frank & Greer, Dominique
- 7-15 A study on the reciprocal relationship between user perception and retailer perception on platform-based mobile payment service
by Lee, Jiyoon & Ryu, Min Ho & Lee, Daeho
- 16-27 A “hidden†side of consumer grocery shopping choice
by Namin, Aidin & Dehdashti, Yashar
- 28-40 Consumer perceptions and purchase behavior toward imperfect fruits and vegetables in an immersive virtual reality grocery store
by Lombart, Cindy & Millan, Elena & Normand, Jean-Marie & Verhulst, Adrien & Labbé-Pinlon, Blandine & Moreau, Guillaume
- 41-49 Persuasive brand messages in social media: A mental imagery processing perspective
by Ha, Sejin & Huang, Ran & Park, Jee-Sun
- 50-59 Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior
by Andersch, Henrike & Arnold, Christian & Seemann, Ann-Kathrin & Lindenmeier, Jörg
- 60-69 The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production
by Jung, Jin Ho & Yoo, Jaewon
- 70-86 Consumer perceived value preferences for mobile marketing in China: A mixed method approach
by Huang, Lijuan & Mou, Jian & See-To, Eric W.K. & Kim, Jongki
- 87-99 Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels
by Schreiner, Timo & Rese, Alexandra & Baier, Daniel
- 100-104 Modeling customer satisfaction in online hotel booking
by Ullah, Irfan & Rukh, Gul & Zhou, Jin & Khan, Farman Ullah & Ahmed, Zeeshan
- 105-112 The effect of threshold free shipping policies on online shoppers' willingness to pay for shipping
by Huang, Wen-Hsien & Shen, George C. & Liang, Che-Ling
- 113-121 Generation Y and online fashion shopping: Orientations and profiles
by Ladhari, Riadh & Gonthier, Jessica & Lajante, Mathieu
- 122-135 Uncovering the roles of retail brand experience and brand love in the apparel industry: Non-linear structural equation modelling approach
by Nikhashemi, S.R. & Jebarajakirthy, Charles & Nusair, Khaldoon
- 136-143 The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing
by Farah, Maya F. & Ramadan, Zahy B. & Harb, Dana H.
- 144-153 Online fashion shopping paradox: The role of customer reviews and facebook marketing
by Kawaf, Fatema & Istanbulluoglu, Doga
- 154-168 Modeling the internet of things adoption barriers in food retail supply chains
by Kamble, Sachin S. & Gunasekaran, Angappa & Parekh, Harsh & Joshi, Sudhanshu
- 169-177 A data-driven framework for predicting weather impact on high-volume low-margin retail products
by Verstraete, Gylian & Aghezzaf, El-Houssaine & Desmet, Bram
- 178-185 Service value and retention: Does gender matter?
by Darley, William K. & Luethge, Denise J.
- 186-201 Determinants of shopping mall patronage frequency in a developing economy: Evidence from Nigerian mall shoppers
by Idoko, Edwin Chukwuemeka & Ukenna, Stephen Ikechukwu & Obeta, Charles Eze
- 202-214 Communicating authenticity in packaging of Korean cosmetics
by Lee, Sean & Sung, Billy & Phau, Ian & Lim, Aaron
- 215-223 e-Loyalty among millennials: Personal characteristics and social influences
by Purani, Keyoor & Kumar, Deepak S. & Sahadev, Sunil
- 224-237 Online grocery shopping in Thailand: Consumer acceptance and usage behavior
by Driediger, Fabian & Bhatiasevi, Veera
- 238-246 Profiling shopping mall customers during hard times
by Calvo-Porral, Cristina & Lévy-Mangin, Jean-Pierre
- 247-256 The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences
by Schoefer, Klaus & Wäppling, Anders & Heirati, Nima & Blut, Markus
- 257-269 A quantitative performance management framework for assessing omnichannel retail supply chains
by Adivar, Burcu & Hüseyinoğlu, Işık Özge Yumurtacı & Christopher, Martin
- 270-280 Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers
by Leenders, Mark A.A.M. & Smidts, Ale & Haji, Anouar El
2019, Volume 47, Issue C
- 1-10 The effect of the interaction between tariff modulation and transparency on the customer's dissatisfaction: The case of Tunisia
by Zrelli, Imen & Demnati, Haykel & Ben Yedder, Moez
- 11-16 Vertical integration maintenance commitments
by Nie, Pu-yan & Wang, Chan & Yang, Yong-cong
- 17-31 Conceptualising and measuring consumer authenticity online
by Davis, Robert & Sheriff, Kevin & Owen, Kim
- 32-39 Online price search across desktop and mobile devices: Evidence on cyberslacking and weather effects
by Canova, Luciano & Nicolini, Marcella
- 40-48 The role of airport service quality in airport and destination choice
by Prentice, Catherine & Kadan, Mariam
- 49-56 Comparing two supermarket layouts: The effect of a middle aisle on basket size, spend, trip duration and endcap use
by Page, Bill & Trinh, Giang & Bogomolova, Svetlana
- 57-65 Getting to know you: Social media personalization as a means of enhancing brand loyalty and perceived quality
by Shanahan, Tyler & Tran, Trang P. & Taylor, Erik C.
- 66-73 Will “no-ownership†work for apparel?: Implications for apparel retailers
by Park, Hyejune & Joyner Armstrong, Cosette M.
- 74-77 Should small-scale online retailers diversify distribution channels into offline channels? Focused on the clothing and fashion industry
by Ryu, Min Ho & Cho, Yongsun & Lee, Daeho
- 78-86 Understanding affiliation to cashback programs: An emerging technique in an emerging country
by Christino, Juliana Maria Magalhães & Silva, ThaÃs Santos & Cardozo, Erico Aurélio Abreu & de Pádua Carrieri, Alexandre & de Paiva Nunes, Patricia
- 87-93 The impact of payment method on shopping behaviour among low income consumers
by Greenacre, Luke & Akbar, Skye
- 94-103 Understanding complaint channel usage in multichannel retailing
by Frasquet, Marta & Ieva, Marco & Ziliani, Cristina
- 104-115 Impacts of returns policy under supplier encroachment with risk-averse retailer
by Li, Bo & Jiang, Yushan
- 116-132 Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector
by Souiden, Nizar & Chaouali, Walid & Baccouche, Mona
- 133-139 Amazon's approach to consumers’ usage of the Dash button and its effect on purchase decision involvement in the U.S. market
by Ramadan, Zahy B. & Farah, Maya F. & Kassab, Danielle
- 140-149 Examining the role of anxiety and social influence in multi-benefits of mobile payment service
by Park, JungKun & Ahn, Jiseon & Thavisay, Toulany & Ren, Tianbao
- 150-156 Clicking the boredom away – Exploring impulse fashion buying behavior online
by Sundström, Malin & Hjelm-Lidholm, Sara & Radon, Anita
- 157-165 Consumer responses to planned obsolescence
by Kuppelwieser, Volker G. & Klaus, Phil & Manthiou, Aikaterini & Boujena, Othman
- 166-176 Competent or threatening? When looking like a “salesperson†is disadvantageous
by Arndt, Aaron D. & Evans, Kenneth R. & Zahedi, Ziniya & Khan, Emmyrose
- 177-183 Mirror, mirror, on the menu: Visual reminders of overweight stimulate healthier meal choices
by Otterbring, Tobias & Shams, Poja
- 184-194 A business application of RTLS technology in Intelligent Retail Environment: Defining the shopper's preferred path and its segmentation
by Ferracuti, N. & Norscini, C. & Frontoni, E. & Gabellini, P. & Paolanti, M. & Placidi, V.
- 195-205 What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?
by Olya, Hossein G.T. & Lee, Choong-Ki & Lee, Yong-Ki & Reisinger, Yvette
- 206-214 Can two negatives make a positive? Social exclusion prevents carryover effects from deceptive advertising
by Aghakhani, Hamed & Main, Kelley J.
- 215-221 Corporate social responsibility as a determinant of corporate reputation in the airline industry
by Park, Eunil
- 222-228 Dining alone or together? The effect of group size on the service customer experience
by Clauzel, Amélie & Guichard, Nathalie & Riché, Caroline
- 229-240 Consumer preferences for beer attributes in Germany: A conjoint and latent class approach
by Meyerding, Stephan G.H. & Bauchrowitz, Alexander & Lehberger, Mira
- 241-250 Developing in-store brand strategies and relational expression through sales promotions
by Mussol, Sarah & Aurier, Philippe & de Lanauze, Gilles Séré
- 251-264 Psychological mechanisms of brand love and information technology identity in virtual retail environments
by Huang, Tseng-Lung
- 265-271 Using the Eyberg Child Behaviour Inventory to investigate Pester Power
by Page, Bill & Sharp, Anne & Lockshin, Larry & Sorensen, Herb
- 272-281 Unfolding the characteristics of incentivized online reviews
by Costa, Ana & Guerreiro, João & Moro, Sérgio & Henriques, Roberto
- 282-292 Online customers’ habit-inertia nexus as a conditional effect of mobile-service experience: A moderated-mediation and moderated serial-mediation investigation of mobile-service use resistance
by Nel, Jacques & Boshoff, Christo
- 293-306 What drives consumers to certain retailers for organic food purchase: The role of fit for consumers’ retail store preference
by Hwang, Jiyoung & Chung, Jae-Eun
- 307-321 Social commerce as social networking
by Doha, Ahmed & Elnahla, Nada & McShane, Lindsay
- 322-330 The influence of tourism experience and well-being on place attachment
by Vada, Sera & Prentice, Catherine & Hsiao, Aaron
- 331-338 Let me entertain you – Increasing overall store satisfaction through digital signage in retail waiting areas
by Garaus, Marion & Wagner, Udo
- 339-347 The influence of identity-driven customer engagement on purchase intention
by Prentice, Catherine & Han, Xiao Yun & Hua, Lian-Lian & Hu, Lin
- 348-360 Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions
by Avornyo, Philip & Fang, Jiaming & Antwi, Collins Opoku & Aboagye, Michael Osei & Boadi, Evans Asante
- 361-369 Do enriched digital catalogues offer compelling experiences, beyond websites? A comparative analysis through the IKEA case
by Garnier, Marion & Poncin, Ingrid
- 370-374 The role of satisfaction on customer reuse to airline services: An application of Big Data approaches
by Park, Eunil
- 375-381 Multiple subscriptions to mobile networks and consumer satisfaction
by Mvele, Sigismond Hervey & Mengue, Larissa Ango & Ekome Ekane, Guy Christol
2019, Volume 46, Issue C
- 1-10 How uncivil customers corrode the relationship between frontline employees and retailers
by Gaucher, Benoît & Chebat, Jean-Charles
- 11-20 Is less more or a bore? Package design simplicity and brand perception: an application to Champagne
by Favier, Manon & Celhay, Franck & Pantin-Sohier, Gaëlle
- 21-32 Determinants of customers' intentions to use hedonic networks: The case of Instagram
by Nedra, Bahri-Ammari & Hadhri, Walid & Mezrani, Mariem
- 33-44 Consumer motivation and luxury consumption: Testing moderating effects
by Shao, Wei & Grace, Debra & Ross, Mitchell
- 45-50 Evaluation of collaborative consumption of food delivery services through web mining techniques
by Correa, Juan C. & Garzón, Wilmer & Brooker, Phillip & Sakarkar, Gopal & Carranza, Steven A. & Yunado, Leidy & Rincón, Alejandro
- 51-57 Online consumer learning as a tool for improving product appropriation
by Steils, Nadia & Crié, Dominique & Decrop, Alain
- 58-69 Social media marketing: Comparative effect of advertisement sources
by Shareef, Mahmud Akhter & Mukerji, Bhasker & Dwivedi, Yogesh K. & Rana, Nripendra P. & Islam, Rubina
- 70-78 The influence of product and personal attributes on organic food marketing
by Prentice, Catherine & Chen, Jue & Wang, Xuequn
- 79-86 A penny saved is a penny earned? Differences in male and female savings and consumption tradeoffs on online retail platforms
by Li, Meng & Patel, Pankaj C. & Wolfe, Marcus T.
- 87-94 Away from home: How young Chinese consumers travel with global brands?
by Cappellini, Benedetta & Hosany, Sameer & Yen, Dorothy A. & Yu, Qionglei
- 95-102 The impact of different price promotions on customer retention
by Kim, Jungkeun
- 103-111 Estimating the value of passing trade from pedestrian density
by Graham, Charles & Khan, Kamran & Ilyas, Muhammad
- 112-120 An integrated model for predicting consumer's intention to write online reviews
by Dixit, Saumya & Jyoti Badgaiyan, Anant & Khare, Arpita
- 121-129 Exploring the incidence and antecedents of buying an FMCG brand and UPC for the first time
by Bogomolova, Svetlana & Anesbury, Zachary & Lockshin, Larry & Kapulski, Natasha & Bogomolov, Tim
- 133-138 How do materialists choose prominent brands in emerging markets?
by Siahtiri, Vida & Lee, Wai Jin (Thomas)
- 139-148 The determinants of foreign product preference amongst elite consumers in an emerging market
by Rodrigo, Padmali & Khan, Hina & Ekinci, Yuksel
- 149-162 Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
by Carlson, Jamie & Rahman, Mohammad M. & Taylor, Alexander & Voola, Ranjit
- 163-172 Brand prominence and social status in luxury consumption: A comparison of emerging and mature markets
by Pino, Giovanni & Amatulli, Cesare & Peluso, Alessandro M. & Nataraajan, Rajan & Guido, Gianluigi
- 173-178 Status consumption in newly emerging countries: The influence of personality traits and the mediating role of motivation to consume conspicuously
by Nabi, Nazia & O’Cass, Aron & Siahtiri, Vida
2018, Volume 45, Issue C
- 1-11 Community in context: Comparing brand communities and retail store communities
by Peters, Cara & Bodkin, Charles D.
- 12-20 We’ve shopped before: Exploring instructions as an influence on mystery shopper reporting
by Porter, Michael C. & Heyman, James E.
- 21-32 Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in
by Kaushik, Kapil & Mishra, Rajhans & Rana, Nripendra P. & Dwivedi, Yogesh K.
- 33-41 Identifying the geography of online shopping adoption in Belgium
by Beckers, Joris & Cárdenas, Ivan & Verhetsel, Ann
Printed from https://ideas.repec.org/s/eee/joreco12.html
