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Content
2014, Volume 21, Issue 6
- 976-991 Retailers׳ expansion mode choice in foreign markets: Antecedents for expansion mode choice in the light of internationalization theories
by Picot-Coupey, Karine & Burt, Steve L. & Cliquet, Gérard
- 992-1000 The role of complementarity and partner brand price level in new product introduction strategy using bundle offers: A study on the quality perception of bundle components
by Khandeparkar, Kapil
- 1001-1012 Mobile marketing: A literature review on its value for consumers and retailers
by Ström, Roger & Vendel, Martin & Bredican, John
- 1013-1020 Influence of congruity in store-attribute dimensions and self-image on purchase intentions in online stores of multichannel retailers
by Badrinarayanan, Vishag & Becerra, Enrique P. & Madhavaram, Sreedhar
- 1021-1027 Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior
by Lavorata, Laure
- 1028-1037 Social interaction, convenience and customer satisfaction: The mediating effect of customer experience
by Srivastava, Mala & Kaul, Dimple
- 1038-1046 Should retailers harmonize marketing variables across their distribution channels? An investigation of cross-channel effects in multi-channel retailing
by van Baal, Sebastian
- 1047-1058 The development of service quality dimensions for internet service providers: Retaining customers of different usage patterns
by Thaichon, Paramaporn & Lobo, Antonio & Prentice, Catherine & Quach, Thu Nguyen
- 1059-1067 How second-generation consumers choose where to shop: A cross-cultural semiotic analysis
by Silhouette-Dercourt, Virginie & de Lassus, Christel & Darpy, Denis
- 1068-1074 E-lifestyles of Indian online shoppers: A scale validation
by Pandey, Shweta & Chawla, Deepak
2014, Volume 21, Issue 5
- 667-675 Delineating retail conurbations: A rules-based algorithmic approach
by Pratt, Matthew D. & Wright, Jim A. & Cockings, Samantha & Sterland, Iain
- 676-684 Vision (im)possible? The effects of in-store signage on customers’ visual attention
by Otterbring, Tobias & Wästlund, Erik & Gustafsson, Anders & Shams, Poja
- 685-695 The store-as-a-brand strategy: The effect of store environment on customer responses
by Kumar, Archana & Kim, Youn-Kyung
- 696-707 Pricing practices: A critical review of their effects on consumer perceptions and behaviour
by Ahmetoglu, Gorkan & Furnham, Adrian & Fagan, Patrick
- 708-716 e-banking culture: A comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
by Fonseca, Jaime R.S.
- 717-724 Development of a service continance model with IT service antecedents
by Boakye, Kwabena G. & McGinnis, Thomas & Prybutok, Victor R. & Paswan, Audhesh K.
- 725-734 Generalizations regarding the growth and decline of manufacturer and store brands
by Romaniuk, Jenni & Dawes, John & Nenycz-Thiel, Magda
- 735-744 Consumer values, motivation and purchase intention for luxury goods
by Nwankwo, Sonny & Hamelin, Nicolas & Khaled, Meryem
- 745-752 Antecedents of brand citizenship behavior in retailing
by Porricelli, Matthew S. & Yurova, Yuliya & Abratt, Russell & Bendixen, Michael
- 753-763 Retailing to the “grey pound†: Understanding the food shopping habits and preferences of consumers over 50 in Scotland
by Omar, Maktoba & Tjandra, Nathalia C. & Ensor, John
- 764-772 That׳s different! How consumers respond to retail website change
by Ainsworth, Jeremy & Ballantine, Paul W.
- 773-779 Influence of hedonic and utilitarian motivations on retailer loyalty and purchase intention: a facebook perspective
by Anderson, Kelley C. & Knight, Dee K. & Pookulangara, Sanjukta & Josiam, Bharath
- 780-787 With or without you: The positive and negative influence of retail companions
by Hart, Phillip M. & Dale, Rick
- 788-796 The role of customer gratitude in making relationship marketing investments successful
by Fazal e Hasan, Syed & Lings, Ian & Neale, Larry & Mortimer, Gary
- 797-803 Child socialization practices: Implications for retailers in emerging markets
by Basu, Rituparna & Sondhi, Neena
- 804-811 Does shelf-labeling of organic foods increase sales? Results from a natural experiment
by Daunfeldt, Sven-Olov & Rudholm, Niklas
- 812-823 Sign of the times: Testing consumer response to local food signage within a casual dining restaurant
by Campbell, Jeffrey M. & DiPietro, Robin B.
- 827-835 Collaboration on technological innovation in Danish fashion chains: A network perspective
by Tambo, Torben
- 836-843 Perceived usefulness of innovative technology in retailing: Consumers׳ and retailers׳ point of view
by Renko, Sanda & Druzijanic, Mirna
- 844-850 Frontline employees׳ attitudes towards self-service technologies: Threats or opportunity for job performance?
by Di Pietro, Loredana & Pantano, Eleonora & Di Virgilio, Francesca
- 851-859 The impact of “e-atmospherics†on physical stores
by Poncin, Ingrid & Ben Mimoun, Mohamed Slim
- 860-868 Developing a framework to improve virtual shopping in digital malls with intelligent self-service systems
by Demirkan, Haluk & Spohrer, Jim
- 869-876 Technology acceptance modeling of augmented reality at the point of sale: Can surveys be replaced by an analysis of online reviews?
by Rese, Alexandra & Schreiber, Stefanie & Baier, Daniel
- 877-887 Virtual test-driving: The impact of simulated products on purchase intention
by Papagiannidis, Savvas & See-To, Eric & Bourlakis, Michael
2014, Volume 21, Issue 4
- 415-423 Information and its impact on consumers׳ reactions to restrictive return policies
by Bahn, Kenneth D. & Boyd, Eric
- 424-431 Deviant behavior in retail, when sales associates “Go Bad†! Examining the relationship between the work–family interface, job stress, and salesperson deviance
by Swimberghe, Krist & Jones, Robert Paul & Darrat, Mahmoud
- 432-437 How consumers as aesthetic subjects co-create the aesthetic experience of the retail environment
by Nuttavuthisit, Krittinee
- 438-448 Interformat competition in the grocery retailing
by Cardinali, Maria Grazia & Bellini, Silvia
- 449-459 The mediating influence of trust in the adoption of the mobile wallet
by Shaw, Norman
- 460-467 The role of social network websites in the consumer–brand relationship
by Park, Hyejune & Kim, Youn-Kyung
- 468-481 Conceptualizing the brand in social media community: The five sources model
by Davis, Robert & Piven, Inna & Breazeale, Michael
- 482-491 Should new online stores invest in social presence elements? The effect of social presence on initial trust formation
by Ogonowski, Andrzej & Montandon, Andrew & Botha, Elsamari & Reyneke, Mignon
- 492-501 Premium generic brand (PGB) choice vis-Ã -vis generic and national brands: A scenario comparison for self-use, family consumption and gift giving in a food versus non-food and cross-cultural context
by Baumann, Chris & Hamin, Hamin
- 502-509 “Switching is easy†—Service firm communications to encourage customer switching
by Pick, Doreén
- 510-519 Feed them facts: Value perceptions and consumer use of sustainability-related product information
by Meise, Jan Niklas & Rudolph, Thomas & Kenning, Peter & Phillips, Diane M.
- 520-528 Conveying conscientiousness: Exploring environmental images across servicescapes
by Kauppinen-Räisänen, Hannele & Rindell, Anne & Åberg, Charlotta
- 529-536 When the customer has left the store: An examination of the potential for satisfaction rub-off effects and purchase versus no purchase implications
by Söderlund, Magnus & Berg, Hanna & Ringbo, Joel
- 537-549 Intrinsic factors affecting impulsive buying behaviour—Evidence from India
by Badgaiyan, Anant Jyoti & Verma, Anshul
- 550-560 Self-construals, symbolic and hedonic preferences, and actual purchase behavior
by Millan, Elena & Reynolds, Jonathan
- 561-569 Factors affecting Indian shoppers׳ attitude and purchase intention: An empirical check
by Das, Gopal
- 570-580 An adaptive nonlinear approach for estimation of consumer satisfaction and loyalty in mobile phone sector of India
by Rahul, T. & Majhi, R.
- 581-589 Influence of consumer attitude toward online brand community on revisit intention and brand trust
by Jung, Na Young & Kim, Soohyun & Kim, Soyoung
- 590-600 The influence of customer loyalty program design on the relationship between customer motives and value perception
by Kreis, Henning & Mafael, Alexander
- 601-609 Multiple store patronage: The effects of store characteristics
by Maruyama, Masayoshi & Wu, Lihui
- 610-618 The effects of mall renovation on shopping values, satisfaction and spending behaviour
by Chebat, Jean-Charles & Michon, Richard & Haj-Salem, Narjes & Oliveira, Sandra
- 619-629 How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns
by Nepomuceno, Marcelo Vinhal & Laroche, Michel & Richard, Marie-Odile
- 630-642 A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)
by Lombart, Cindy & Louis, Didier
- 643-652 Retail buyer segmentation based on the use of assortment decision factors
by Bahng, Youngjin & Kincade, Doris H.
- 653-665 Online consumer behaviour and its relationship to website atmospheric induced flow: Insights into online travel agencies in China
by Gao, Lingling & Bai, Xuesong
2014, Volume 21, Issue 3
- 229-238 How does the added new online channel impact the supporting advertising expenditure?
by Pei, Zhi & Toombs, Leslie & Yan, Ruiliang
- 239-248 War affected youth as consumers of microcredit: An application and extension of the Theory of Planned Behaviour
by Jebarajakirthy, Charles & Lobo, Antonio C.
- 249-257 E-tailer׳s return policy, consumer׳s perception of return policy fairness and purchase intention
by Pei, Zhi & Paswan, Audhesh & Yan, Ruiliang
- 258-267 Shopping for fun or shopping to buy: Is it different online and offline?
by Scarpi, Daniele & Pizzi, Gabriele & Visentin, Marco
- 268-276 Why do customers use self-service information technologies in retail? The mediating effect of perceived service quality
by Kallweit, Katrin & Spreer, Philipp & Toporowski, Waldemar
- 277-283 Fashion leadership, shopping enjoyment, and gender: Hispanic versus, Caucasian consumers׳ shopping preferences
by Shephard, Arlesa J. & Kinley, Tammy R. & Josiam, Bharath M.
- 284-292 Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands
by Das, Gopal
- 293-305 Consumers׳ perception of the complexity of selected household purchase decisions
by Erasmus, Alet C. & Donoghue, Suné & Dobbelstein, Thomas
- 306-313 Key determinants of sustainable smartcard payment
by Liao, Ziqi & Shi, Xinping & Wong, Wing-Keung
- 314-326 Toward a conceptualization of the online shopping experience
by Michaud Trevinal, Aurélia & Stenger, Thomas
- 327-338 Shopping in discount stores: The role of price-related attributions, emotions and value perception
by Zielke, Stephan
- 339-346 Retail channel price discrimination
by Cuellar, Steven S. & Brunamonti, Marco
- 347-356 Impact of marketing activities on relationship quality in the Malaysian banking sector
by Al-alak, Basheer A.
- 357-363 CSR: Consumer responses to the social quality of private labels
by Aouina Mejri, Chiraz & Bhatli, Dhruv
- 364-375 An empirical analysis of online shopping adoption in Beijing, China
by Clemes, Michael D. & Gan, Christopher & Zhang, Junli
- 376-382 Cue-recognition effects in the assessment of movie trailers
by Sauer, Matthias
- 383-393 Quantifying barriers impeding the diffusion of supermarkets in China: The role of shopping habits
by Maruyama, Masayoshi & Wu, Lihui
- 394-400 Luxury values and experience as drivers for consumers to recommend and pay more
by Loureiro, Sandra Maria Correia & Araújo, Cristiano Mineiro Branco de
- 401-406 Modeling word of mouth vs. media influence on videogame preorder decisions: A qualitative approach
by Hernandez, Monica D. & Handan, Vicdan
- 407-414 Linkages of retailer personality, perceived quality and purchase intention with retailer loyalty: A study of Indian non-food retailing
by Das, Gopal
2014, Volume 21, Issue 2
- 77-85 Why shopping pals make malls different?
by Chebat, Jean-Charles & Haj-Salem, Narjes & Oliveira, Sandra
- 86-97 A meta-analysis of consumer impulse buying
by Amos, Clinton & Holmes, Gary R. & Keneson, William C.
- 98-107 From ‘free’ to fee: Acceptability of airline ancillary fees and the effects on customer behavior
by Tuzovic, Sven & Simpson, Merlin C. & Kuppelwieser, Volker G. & Finsterwalder, Jörg
- 108-117 Small-independent retailers vs. organized retailers: An empirical study in Indonesian economics of service industries
by Praharsi, Yugowati & Wee, Hui-Ming & Sukwadi, Ronald & Padilan, Marivic V.
- 118-129 Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market
by Demirci Orel, Fatma & Kara, Ali
- 130-138 Impacts of retail brand personality and self-congruity on store loyalty: The moderating role of gender
by Das, Gopal
- 139-147 The effects of service brand dimensions on brand loyalty
by Krystallis, Athanasios & Chrysochou, Polymeros
- 148-157 Assess the impact of subjective norms of consumers' behaviour in the Greek olive oil market
by Vlontzos, G. & Duquenne, M.N.
- 158-167 The effect of motivational orientation over arousal-shopping response relationship
by Afonso Vieira, Valter & Vaz Torres, Claudio
- 168-174 Can fast-food consumers be loyal customers, if so how? Theory, method and findings
by Sahagun, Miguel A. & Vasquez-Parraga, Arturo Z.
- 175-184 The etiology of the frugal consumer
by Goldsmith, Ronald E. & Reinecke Flynn, Leisa & Clark, Ronald A.
- 185-191 The impact of flattery: The role of negative remarks
by Basso, Kenny & dos Santos, Cristiane Pizzutti & Albornoz Gonçalves, Manuela
- 192-202 Older shopper types from store image factors
by Angell, Robert J. & Megicks, Phil & Memery, Juliet & Heffernan, Troy W.
- 203-210 Regional differences in consumer preference structures within China
by Frank, Björn & Abulaiti, Gulimire & Enkawa, Takao
- 211-219 Differential effects of atmospheric cues on emotions and loyalty intention with respect to age under online/offline environment
by Loureiro, Sandra Maria Correia & Roschk, Holger
- 220-228 Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach
by Singh, Harvinder & Prashar, Sanjeev
2014, Volume 21, Issue 1
- 1-8 What distinguishes passive recipients from active decliners of sales flyers?
by Jensen, Birger Boutrup & Orquin, Jacob & Bech-Larsen, Tino
- 9-17 Do CSR actions in retailing really matter for young consumers? A study in France and Norway
by Loussaïef, Leïla & Cacho-Elizondo, Silvia & Pettersen, Inger Beate & Tobiassen, Anita E.
- 18-25 How do online bidders differ from non-bidders?
by Hou, Jianwei & Elliott, Kevin
- 26-36 From selling to supporting – Leveraging mobile services in the context of food retailing
by Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika
- 37-42 Deal is on! Why people buy from daily deal websites
by Parsons, Andrew G. & Ballantine, Paul W. & Ali, Ashleigh & Grey, Hannah
- 43-47 Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation
by Pantano, Eleonora & Viassone, Milena
- 48-53 Bundling products to success: The influence of complementarity and advertising
by Yan, Ruiliang & Myers, Chris & Wang, John & Ghose, Sanjoy
- 54-60 The density–satisfaction relationship revisited: The role of scarcity and consumers affective reactions in a crowded retail situation
by Pons, Frank & Mourali, Mehdi & Giroux, Marilyn
- 61-68 Access to the luxury brand myth in pop-up stores: A netnographic and semiotic analysis
by de Lassus, Christel & Anido Freire, N.
- 69-76 Online customer service and retail type-product congruence
by Suryandari, Retno Tanding & Paswan, Audhesh K.
2013, Volume 20, Issue 6
- 505-515 In search of status through brands from Western and Asian origins: Examining the changing face of fashion clothing consumption in Chinese young adults
by O'Cass, Aron & Siahtiri, Vida
- 516-528 Segmentation of Malaysian shoppers by store choice behaviour in their purchase of fresh meat and fresh produce
by Chamhuri, Norshamliza & Batt, Peter J.
- 529-537 The effect of naturalness claims on perceptions of food product naturalness in the point of purchase
by Lunardo, Renaud & Saintives, Camille
- 538-548 Consumer trust toward retail websites: Comparison between pure click and click-and-brick retailers
by Toufaily, Elissar & Souiden, Nizar & Ladhari, Riadh
- 549-559 The impact of basic human needs on the use of retailing self-service technologies: A study of self-determination theory
by Leung, Larry Sau Kei & Matanda, Margaret J.
- 560-569 Building loyalty with online financial services customers: Is there a gender difference?
by Ladhari, Riadh & Leclerc, André
- 570-578 Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories
by Heitz-Spahn, Sandrine
- 579-586 Service quality dimensions and superior customer perceived value in retail banks: An empirical study on Mexican consumers
by Vera, Jorge & Trujillo, Andrea
- 587-598 The impact of promotions on consumer choices and preferences in out-of-stock situations
by Diels, Jana Luisa & Wiebach, Nicole & Hildebrandt, Lutz
- 599-608 The influence of empathy in complaint handling: Evidence of gratitudinal and transactional routes to loyalty
by Simon, Françoise
- 609-616 Adolescent shopping behaviour: Different assimilation and individuation needs in France and the United States
by Gentina, Élodie & Chandon, Jean-Louis
- 617-624 The influence of retailing-mix levers on private label market share: The case of the Italian FMCG market
by Fornari, Edoardo & Fornari, Daniele & Grandi, Sebastiano & Menegatti, Mario
- 625-633 An empirical examination of clustering and dispersion within Canadian shopping centers
by Eckert, Andrew & He, Zhen & West, Douglas S.
- 634-641 The impact of mood on customer behavior: Staff mood and environmental factors
by Furnham, Adrian & Milner, Rebecca
- 642-649 Understanding perceived retail crowding: A critical review and research agenda
by Mehta, Ritu
2013, Volume 20, Issue 5
- 429-438 The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships
by Poujol, Juliet F. & Siadou-martin, Béatrice & Vidal, David & Pellat, Ghislaine
- 439-444 Loyalty program structure and consumers' perceptions of status: Feeling special in a grocery store?
by Arbore, Alessandro & Estes, Zachary
- 445-452 A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty
by Audrain-Pontevia, Anne-Françoise & N’Goala, Gilles & Poncin, Ingrid
- 453-462 Efficiency and effectiveness of small retailers: The role of customer and entrepreneurial orientation
by Tajeddini, Kayhan & Elg, Ulf & Trueman, Myfanwy
- 463-470 The importance of importance: Its impact on decision-making in mall retail categories during an economic downturn
by Pentecost, Robin & Andrews, Lynda
- 471-478 Negative emotions, value and relationships: Differences between women and men
by Babin, Barry J. & Griffin, Mitch & Borges, Adilson & Boles, James S.
- 479-487 Store format choice and relationship quality in apparel retail: A study of young and early-middle aged shoppers in New Delhi region
by Tripathi, Gaurav & Dave, Kartik
- 488-494 Storytelling during retail sales encounters
by Gilliam, David A. & Zablah, Alex R.
- 495-503 Enablers and inhibitors of permission-based marketing: A case of mobile coupons
by Im, Hyunjoo & Ha, Young
2013, Volume 20, Issue 4
- 373-381 Do consumers still believe what is said in online product reviews? A persuasion knowledge approach
by Bambauer-Sachse, Silke & Mangold, Sabrina
- 382-388 Out-of-town shopping and its induced CO2-emissions
by Carling, Kenneth & HÃ¥kansson, Johan & Jia, Tao
- 389-399 Determinants of a lasting purchase: The case of the tattoo patron
by Sierra, Jeremy J. & Jillapalli, Ravi K. & Badrinarayanan, Vishag A.
- 400-407 A model of consumer's retail atmosphere perceptions
by Rayburn, Steven W. & Voss, Kevin E.
- 408-418 Analysis of the moderating role of the gender variable in service recovery processes
by Cambra-Fierro, Jesús & Berbel-Pineda, Juan M. & Ruiz-BenÃtez, RocÃo & Vázquez-Carrasco, Rosario
- 419-428 Antecedents of adaptive selling among retail salespeople: A multilevel analysis
by Simintiras, Antonis C. & Ifie, Kemefasu & Watkins, Alan & Georgakas, Konstatinos
2013, Volume 20, Issue 3
- 251-262 The importance of retail brand equity and store accessibility for store loyalty in local competition
by Swoboda, Bernhard & Berg, Bettina & Schramm-Klein, Hanna & Foscht, Thomas
- 263-271 Western popular music consumption by highly involved Chinese music fans
by Cockrill, Antje & Liu, Yang
- 272-281 An investigation of consumers' self-control mechanisms when confronted with repeated purchase temptations: Evidence from online private sales
by Ayadi, Nawel & Giraud, Magali & Gonzalez, Christine
- 282-291 The effect of item reduction on assortment satisfaction—A consideration of the category of red wine in a controlled retail setting
by Beneke, Justin & Cumming, Alice & Jolly, Lindsey
- 292-301 Trust orientations in the organic food distribution channels: A comparative study of the Canadian and French markets
by Hamzaoui-Essoussi, Leila & Sirieix, Lucie & Zahaf, Mehdi
- 302-310 Environmentally conscious consumption: The role of retailers and peers as external influences
by Tsarenko, Yelena & Ferraro, Carla & Sands, Sean & McLeod, Colin
- 311-324 Retail fairness: Exploring consumer perceptions of fairness towards retailers’ marketing tactics
by Nguyen, Bang & Klaus, Philipp “Philâ€
- 325-333 Muy local: Differentiating Hispanic and Caucasian shoppers of locally produced foods in US grocery
by Campbell, Jeffrey M.
- 334-348 Spatial dependencies and spatial drift in public transport seasonal ticket revenue data
by Müller, Sven & Wilhelm, Pascal & Haase, Knut
- 349-357 Wine choice and drivers of consumption explored in relation to generational cohorts and methodology
by MacDonald, Jasmine B. & Saliba, Anthony J. & Bruwer, Johan
- 358-364 The influence of negative marketplace information on consumer attitudes toward a service establishment
by Smith, Ronn J. & Knuff, David C. & Sprott, David E. & Spangenberg, Eric R.
- 365-371 Sustainability drivers in food retail
by Claro, Danny Pimentel & Laban Neto, Silvio Abrahão & de Oliveira Claro, Priscila Borin
2013, Volume 20, Issue 2
- 139-146 Assessment of model uncertainty in destinations and travel forecasts of models of complex spatial shopping behaviour
by Rasouli, Soora & Timmermans, Harry
- 147-153 Proliferation of private labels in the groceries sector: The impact on category performance
by Olbrich, Rainer & Grewe, Gundula
- 154-164 Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts
by Roschk, Holger & Müller, Jana & Gelbrich, Katja
- 165-172 The effect of age on shopping orientation—choice orientation types of the ageing shoppers
by Kohijoki, Anna-Maija & Marjanen, Heli
- 173-181 Retail network spatial expansion: An application of the percolation theory to hard discounters
by Cliquet, Gérard & Guillo, Pierre-Alain
- 182-188 Heterogeneity of deal proneness: Value-mining, price-mining, and encounters
by Kwon, Kyoung-Nan & Kwon, Yoo Jin
- 189-199 Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing
by Parment, Anders
- 200-206 Slow fashion movement: Understanding consumer perceptions—An exploratory study
by Pookulangara, Sanjukta & Shephard, Arlesa
- 207-217 Tracing reputation risks in retailing and higher-education services
by Suomi, Kati & Järvinen, Raija
- 218-224 National advertising, dual-channel coordination and firm performance
by Pei, Zhi & Yan, Ruiliang
- 225-233 Obsolescence risk in advanced technologies for retailing: A management perspective
by Pantano, Eleonora & Iazzolino, Gianpaolo & Migliano, Giuseppe
- 234-239 Understanding consumers' in-store visual perception: The influence of package design features on visual attention
by Clement, Jesper & Kristensen, Tore & Grønhaug, Kjell
- 240-247 An exploratory investigation into how socioeconomic attributes influence coupons redeeming intentions
by Barat, Somjit & Amos, Clinton & Paswan, Audhesh & Holmes, Gary
2013, Volume 20, Issue 1
- 1-10 The link between customer satisfaction and price sensitivity: An investigation of retailing industry in Taiwan
by Low, Wen-Shinn & Lee, Jeng-Da & Cheng, Soo-May
- 11-19 eCCIq: The quality of electronic customer-to-customer interaction
by Georgi, Dominik & Mink, Moritz
- 20-25 In-store demonstrations as a promotion tool
by Nordfält, Jens & Lange, Fredrik
- 26-33 After the global financial crash: Individual factors differentiating young adult consumers’ trust in banks and financial institutions
by Shim, Soyeon & Serido, Joyce & Tang, Chuanyi
- 34-42 Can a weak retailer benefit from manufacturer-dominant retailer alliance?
by Amrouche, Nawel & Yan, Ruiliang
- 43-50 Black Friday and Cyber Monday: Understanding consumer intentions on two major shopping days
by Swilley, Esther & Goldsmith, Ronald E.
- 51-57 Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
by Lee, Hyun-Joo & Yang, Kiseol
- 58-67 A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
by Johlke, Mark C. & Iyer, Rajesh
- 68-79 Luxury fashion consumption in China: Factors affecting attitude and purchase intent
by Zhang, Bopeng & Kim, Jung-Hwan
- 80-86 The value of private label brands to U.S. consumers: An objective and subjective assessment
by Boyle, Peter J. & Lathrop, E. Scott
- 87-93 Peer network position and shopping behavior among adolescents
by Gentina, Elodie & Bonsu, Samuel K.
- 94-101 Social comparison motivation of mothers’ with their adolescent daughters and its effects on the mother’s consumption behaviour
by Gentina, Élodie & Decoopman, Isabelle & Ruvio, Ayalla
- 102-110 Shaping e-retailer’s website personality: The importance of experiential marketing
by Shobeiri, Saeed & Laroche, Michel & Mazaheri, Ebrahim
- 111-119 The impact of internet adoption upon the shopping behaviour of island residents
by Freathy, Paul & Calderwood, Eric
- 120-129 Key quality factors affecting users' perception of social networking websites
by Ellahi, Abida & Bokhari, Rahat H.
- 130-137 A cross-country study of consumer innovativeness and technological service innovation
by Truong, Yann
2012, Volume 19, Issue 6
- 545-552 U.S. male generational cohorts: Retail format preferences, desired retail attributes, satisfaction and loyalty
by Brosdahl, Deborah J.C. & Carpenter, Jason M.
- 553-560 Let the music play or not: The influence of background music on consumer behavior
by Andersson, Pernille K. & Kristensson, Per & Wästlund, Erik & Gustafsson, Anders
- 561-569 A comparative analysis of differential consumer response across supermarket and specialty store in the candy category
by Kumar, Ashish & Trivedi, Minakshi & Bezawada, Ram & Sridhar, Karthik
- 570-577 When loyalties clash purchase behavior when a preferred brand is stocked out: The tradeoff between brand and store loyalty
by Puligadda, Sanjay & Ross, William T. & Chen, Jinjie & Howlett, Elizabeth
- 578-588 Spontaneous selection: The influence of product and retailing factors on consumer impulse purchases
by Kacen, Jacqueline J. & Hess, James D. & Walker, Doug
- 589-595 The effects of film trailers on shaping consumer expectations in the entertainment industry—A qualitative analysis
by Finsterwalder, Jörg & Kuppelwieser, Volker G. & de Villiers, Matthew
- 596-604 Mexican national cross-border shopping: Exploration of retail tourism
by Sullivan, Pauline & Bonn, Mark A. & Bhardwaj, Vertica & DuPont, Ann
- 605-612 Case study—Embodied virtual agents: An analysis on reasons for failure
by Ben Mimoun, Mohammed Slim & Poncin, Ingrid & Garnier, Marion
- 613-620 Understanding factors affecting consumer intention to shop in a virtual world
by Domina, Tanya & Lee, Seung-Eun & MacGillivray, Maureen
- 621-628 Does store image influence demand for organic store brands?
by Ngobo, Paul-Valentin & Jean, Sylvie
- 629-636 Cross-validation of segments of credit card holders
by Martins, Maria Cristina M.S.G. & Cardoso, Margarida G.M.S.
- 637-643 The kinetic quality of store design: An Exploration of its influence on shopping experience
by Bonnin, Gaël & Goudey, Alain
- 644-652 Consumer satisfaction and loyalty: Two main consequences of retailer personality
by Lombart, Cindy & Louis, Didier
2012, Volume 19, Issue 5
- 457-463 Fractal segmentation matrix
by Puster, János
- 464-469 Does Gibrat's law hold for retailing? Evidence from Sweden
by Daunfeldt, Sven-Olov & Elert, Niklas & Lang, Ã…sa
- 470-483 Beyond mean estimates of price and promotional effects in scanner-panel sales–response regression
by Haupt, Harry & Kagerer, Kathrin
- 484-491 Consumer technology traits in determining mobile shopping adoption: An application of the extended theory of planned behavior
by Yang, Kiseol
- 492-500 Drivers of customer likelihood to join grocery retail loyalty programs. An analysis of reward programs and loyalty cards
by GarcÃa Gómez, Blanca & Gutiérrez Arranz, Ana M & Gutiérrez Cillán, Jesús
- 501-509 The effects of overall similarity regarding the customer-to-customer-relationship in a service context
by Brack, Anna Dorothea & Benkenstein, Martin
- 510-518 Negative price-image effects of appealing store architecture: Do they really exist?
by Zielke, Stephan & Toporowski, Waldemar
- 519-525 The importance of consumer characteristics and market structure variables in driving multiple store patronage
by Luceri, Beatrice & Latusi, Sabrina
- 526-536 Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry
by Dwivedi, Abhishek & Merrilees, Bill & Miller, Dale & Herington, Carmel
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