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Liar, liar, my size is higher: How retailer context influences labeled size believability and consumer responses to vanity sizing

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  • Ketron, Seth
  • Spears, Nancy

Abstract

The present research applies anchoring theory to investigate the influence of retail environments on consumer responses to vanity sized garments. The findings reveal that responses to vanity sized garments in classic retail environments and department stores are diminished, because these retailer environments foster greater anticipation of accurately sized apparel. Meanwhile, disbelief in vanity sized garments is suspended in trendy and off-price retail environments, because anchoring effects set up expectations that vanity sizing may be more likely in these environments. The findings are supported by the mediating explanation of believability for classic and department store contexts but not for trendy and off-price environments. Implications, limitations, and future research directions are discussed.

Suggested Citation

  • Ketron, Seth & Spears, Nancy, 2017. "Liar, liar, my size is higher: How retailer context influences labeled size believability and consumer responses to vanity sizing," Journal of Retailing and Consumer Services, Elsevier, vol. 34(C), pages 185-192.
  • Handle: RePEc:eee:joreco:v:34:y:2017:i:c:p:185-192
    DOI: 10.1016/j.jretconser.2016.10.010
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    References listed on IDEAS

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    1. Chia-Jung Chang, 2013. "Price or quality? The influence of fluency on the dual role of price," Marketing Letters, Springer, vol. 24(4), pages 369-380, December.
    2. Berinsky, Adam J. & Huber, Gregory A. & Lenz, Gabriel S., 2012. "Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk," Political Analysis, Cambridge University Press, vol. 20(3), pages 351-368, July.
    3. Ketron, Seth, 2016. "Consumer cynicism and perceived deception in vanity sizing: The moderating role of retailer (dis)honesty," Journal of Retailing and Consumer Services, Elsevier, vol. 33(C), pages 33-42.
    4. Levin, Irwin P & Johnson, Richard D, 1984. "Estimating Price-Quality Tradeoffs Using Comparative Judgments," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 11(1), pages 593-600, June.
    5. Keith Wilcox & Anne L. Roggeveen & Dhruv Grewal, 2011. "Shall I Tell You Now or Later? Assimilation and Contrast in the Evaluation of Experiential Products," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 38(4), pages 763-773.
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    Cited by:

    1. Ketron, Seth & Williams, Miranda, 2018. "She loves the way you lie: Size-related self-concept and gender in vanity sizing," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 248-255.
    2. Kivilcim Dogerlioglu-Demir & Cenk Koçaş & Nilsah Cavdar Aksoy, 2023. "The role of presentation order in consumer choice: the abrupt disparity effect," Marketing Letters, Springer, vol. 34(2), pages 251-268, June.

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