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Content
2021, Volume 60, Issue C
- S0969698921000527 How to achieve consumer continuance intention toward branded apps—from the consumer–brand engagement perspective
by Qing, Tang & Haiying, Du
- S0969698921000539 How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics
by Gao, Wei & Li, Wenqian & Fan, Hua & Jia, Xingping
- S0969698921000576 Self-diminishing effects of awe on consumer forgiveness in service encounters
by Yang, Yan & Hu, Jing
- S0969698921000606 Impact of visual information on online consumer review behavior: Evidence from a hotel booking website
by Kim, Molan & Lee, Seung Min & Choi, Sanghak & Kim, Sang Yong
- S0969698921000618 Impulsive purchasing in grocery shopping: Do the shopping companions matter?
by Chen, Xuqi & Kassas, Bachir & Gao, Zhifeng
- S0969698921000631 The joint effect of flirting and emotional labor on customer service-related outcomes
by Medler-Liraz, Hana & Seger-Guttmann, Tali
- S0969698921000655 Packaging-free products: A lever of proximity and loyalty between consumers and grocery stores
by Louis, Didier & Lombart, Cindy & Durif, Fabien
- S0969698921000667 Managing privacy paradox through national culture: Reshaping online retailing strategy
by Liyanaarachchi, Gajendra
- S0969698921000679 Going digital? The impact of social media marketing on retail website traffic, orders and sales
by Dolega, Les & Rowe, Francisco & Branagan, Emma
- S0969698921000680 Optimal generic and brand advertising efforts in a decentralized supply chain considering customer surplus
by Ma, Peng
- S0969698921000692 Entertainment in retailing: Challenges and opportunities in the TV game console industry
by Tsai, Pei-Hsuan & Chen, Chih-Jou
- S0969698921000709 More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing
by Baek, Eunsoo & Huang, Zhihong & Hwan (Mark) Lee, Seung
- S0969698921000710 Drivers of customer satisfaction in the grocery retail industry: A longitudinal analysis across store formats
by Goić, Marcel & Levenier, Camilo & Montoya, Ricardo
- S0969698921000746 The role of trust in the relationship between consumers, producers and retailers of organic food: A sector-based approach
by Ladwein, Richard & Sánchez Romero, Andrea Milena
- S096969892100014X Distinguishing between the impact of social media public and private compliments on customers’ future service recovery expectations
by Bozkurt, Sıddık & Gligor, David
- S096969892100031X Relating brand anxiety, brand hatred and obsess: Moderating role of age and brand affection
by Japutra, Arnold & Kumar Roy, Sanjit & Pham, Tram-Anh N.
- S096969892100045X Online channel strategies under different offline channel power structures
by Pu, Xujin & Zhang, Shiming & Ji, Bowen & Han, Guanghua
- S096969892100062X Why consumers exaggerate in online reviews? Moral disengagement and dark personality traits
by Kapoor, Payal S. & M S, Balaji & Maity, Moutusy & Jain, Nikunj Kumar
- S096969892100076X Platform quality factors influencing content providers’ loyalty
by Kim, Junic
2021, Volume 59, Issue C
- S0969698920312972 A two-stage model for forecasting consumers’ intention to purchase with e-coupons
by Ren, Xinxin & Cao, Jingjing & Xu, Xianhao & Gong, Yeming (Yale)
- S0969698920313394 Exploring the factors affecting customers’ intention to purchase a smart speaker
by Ling, Hsiao-Chi & Chen, Hong-Ren & Ho, Kevin K.W. & Hsiao, Kuo-Lun
- S0969698920313515 Social learning effects of complaint handling on social media: Self-construal as a moderator
by Ku, Hsuan-Hsuan & Shang, Rong-An & Fu, Yi-Fan
- S0969698920313527 The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable
by Chen, Nan & Yang, Yunpeng
- S0969698920313539 ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry
by Djafarova, Elmira & Bowes, Tamar
- S0969698920313540 Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making
by Rokonuzzaman, Md & Iyer, Pramod & Harun, Ahasan
- S0969698920313552 The effects of the visual presentation of an Influencer's Extroversion on perceived credibility and purchase intentions—moderated by personality matching with the audience
by Argyris, Young Anna & Muqaddam, Aziz & Miller, Steven
- S0969698920313564 Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors
by Bailey, Ainsworth Anthony & Bonifield, Carolyn M. & Elhai, Jon D.
- S0969698920313588 Pricing and return strategy of online retailers based on return insurance
by Ren, Minglun & Liu, Jiqiong & Feng, Shuai & Yang, Aifeng
- S0969698920313606 The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: An extended planned behaviour approach
by Sadiq, Muhammad Ahsan & Rajeswari, Balasundaram & Ansari, Lubna & Danish Kirmani, Mohd
- S0969698920313618 My style, my food, my waste! Consumer food waste-related lifestyle segments
by Aschemann-Witzel, Jessica & de Hooge, Ilona E. & Almli, Valérie L.
- S0969698920313631 Assessing the influence of goal pursuit and emotional attachment on customer engagement behaviors
by Li, Dongmei & Han, Xiaoyun
- S0969698920313643 Self-service technology in supermarkets – Do frontline staff still matter?
by Sharma, Piyush & Ueno, Akiko & Kingshott, Russel
- S0969698920313655 Panic buying in the COVID-19 pandemic: A multi-country examination
by Islam, Tahir & Pitafi, Abdul Hameed & Arya, Vikas & Wang, Ying & Akhtar, Naeem & Mubarik, Shujaat & Xiaobei, Liang
- S0969698920313667 International retail format transfer: A comparison study of Australian and U.S. warehouse club members
by Li, Jie & Huddleston, Patricia & Minahan, Stella
- S0969698920313679 Book belly band as a visual cue: Assessing its impact on consumers’ in-store responses
by Visentin, Marco & Tuan, Annamaria
- S0969698920313680 Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
by Jain, Nikunj Kumar & Gajjar, Hasmukh & Shah, Bhavin J.
- S0969698920313692 Cooperative game analysis of coordination mechanisms under fairness concerns of a green retailer
by Zhang, Ranran & Ma, Weimin & Si, Hongyun & Liu, Jinjin & Liao, Le
- S0969698920313709 The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention
by Kim, Jungkeun & Giroux, Marilyn & Kim, Jae-Eun & Choi, Yung Kyun & Gonzalez-Jimenez, Hector & Lee, Jacob C. & Park, Jooyoung & Jang, Seongsoo & (Sam) Kim, Seongseop
- S0969698920313710 To err is human: Tolerate humans instead of machines in service failure
by Chen, Nuoya & Mohanty, Smaraki & Jiao, Jinfeng & Fan, Xiucheng
- S0969698920313722 Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective
by Moghavvemi, Sedigheh & Mei, Tan Xin & Phoong, Seuk Wai & Phoong, Seuk Yen
- S0969698920313734 Consumer responses to trade-offs in eco-friendly clothing: The moderating effects of fashion leadership and regulatory focus
by Hyun, Jonghan & Lee, Kiwon & Kim-Vick, Jihyun
- S0969698920313746 A netnographical approach to typologizing customer engagement and corporate misconduct
by Hua, Lian-Lian & Prentice, Catherine & Han, Xiaoyun
- S0969698920313758 The impact of cross border E-tailer's return policy on consumer's purchase intention
by Shao, Bingjia & Cheng, Zhendong & Wan, Lijuan & Yue, Jie
- S0969698920313771 An innovation resistance theory perspective on purchase of eco-friendly cosmetics
by Sadiq, Mohd & Adil, Mohd & Paul, Justin
- S0969698920313783 Managing transformations in retail agglomerations:Case Itis shopping center
by Hänninen, Mikko & Paavola, Lauri
- S0969698920313795 Opinion leadership vs. para-social relationship: Key factors in influencer marketing
by Farivar, Samira & Wang, Fang & Yuan, Yufei
- S0969698920313801 True colors: Consumers’ packaging choices depend on the color of retail environment
by Martinez, Luisa M. & Rando, Belén & Agante, Luisa & Abreu, Ana Maria
- S0969698920313813 Observing viewers’ self-reported and neurophysiological responses to message appeal in social media advertisements
by Wajid, Anees & Raziq, Muhammad Mustafa & Ahmed, Qazi Mohammed & Ahmad, Mansoor
- S0969698920313825 Online channel adoption in supermarket retailing
by Frasquet, Marta & Ieva, Marco & Ziliani, Cristina
- S0969698920313837 Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
by Steils, Nadia
- S0969698920313849 Would you bring home ugly produce? Motivators and demotivators for ugly food consumption
by Xu, Yang & Jeong, EunHa & Jang, SooCheong (Shawn) & Shao, Xiaolong
- S0969698920313850 Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention
by Yu, Weiping & Han, Xiaoyun & Ding, Lei & He, Mingli
- S0969698920313862 Need for touch and haptic imagery: An investigation in online fashion shopping
by Silva, Susana C. & Rocha, Thelma Valeria & De Cicco, Roberta & Galhanone, Renata Fernandes & Manzini Ferreira Mattos, Luiza Tari
- S0969698920313874 Anticipated firm interaction can bias expressed customer satisfaction
by Mukherjee, Ashesh & Burnham, Thomas & King, Dan
- S0969698920313886 Ethical judgment, subjective norms, and ethical consumption: The moderating role of moral certainty
by Alsaad, Abdallah Khalaf
- S0969698920313898 A deep hybrid learning model for customer repurchase behavior
by Kim, Jina & Ji, HongGeun & Oh, Soyoung & Hwang, Syjung & Park, Eunil & del Pobil, Angel P.
- S0969698920313904 Extending variety seeking to multi-sided platforms: Impact of new retailer listing
by Vakeel, Khadija Ali & Fudurić, Morana & Malthouse, Edward C.
- S0969698920313916 Exploring E-retailing in the Danube Region countries: A study on internet purchasing
by KonÄ ar, Jelena & Grubor, Aleksandar & VuÄ enović, Sonja & Marić, Radenko
- S0969698920313928 Relative convenience, relative advantage, perceived security, perceived privacy, and continuous use intention of China’s WeChat Pay: A mixed-method two-phase design study
by Mombeuil, Claudel & Uhde, Helena
- S0969698920313941 Disentangling the respective impacts of assortment size and alignability on perceived assortment variety
by MejÃa, Victor D. & Aurier, Philippe & Huaman-Ramirez, Richard
- S0969698920313965 Low-carbon decision-making model of online shopping supply chain considering the O2O model
by Wu, Yisheng & Lu, Ronghua & Yang, Jing & Xu, Feng
- S0969698920313977 Decision-making mechanism of online retailer based on additional online comments of consumers
by Liu, Yong & Gan, Wen-xue & Zhang, Qi
- S0969698920313989 Influence of customer application experience and value in use on loyalty toward retailers
by Japutra, Arnold & Utami, Ami Fitri & Molinillo, Sebastian & Ekaputra, Irwan Adi
- S0969698920313990 A sequence analysis approach to segmenting credit card customers
by Ho, Hillbun & Tien, Keng-Ming (Terence) & Wu, Anne & Singh, Sonika
- S0969698920314004 Does live performance play a critical role in building destination brand equity — A mixed-method study of “Impression Dahongpao"
by Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi
- S0969698920314016 The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective
by Kautish, Pradeep & Paul, Justin & Sharma, Rajesh
- S0969698920314028 Measurement of factors influencing online shopper buying decisions: A scale development and validation
by Fernandes, Semila & Venkatesh, V.G. & Panda, Rajesh & Shi, Yangyan
- S0969698920314053 Unplanned purchase of new products
by Kato, Ryo & Hoshino, Takahiro
- S0969698920314065 Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
by Dhir, Amandeep & Sadiq, Mohd & Talwar, Shalini & Sakashita, Mototaka & Kaur, Puneet
- S0969698920314077 E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
by Kumar, Vikas & Ayodeji, Ogunmola Gabriel
- S0969698920314089 Motives behind retailers’ post-entry expansion - Evidence from the Chinese luxury fashion market
by Bai, Huifeng & McColl, Julie & Moore, Christopher
- S0969698920314090 The happy virtual agent and its impact on the human customer in the service encounter
by Soderlund, Magnus & Oikarinen, Eeva-Liisa & Tan, Teck Ming
- S0969698920314119 More bodily motor action, less visual attention: How supermarket stimuli and consumer-related factors influence gaze behavior
by Ladeira, Wagner Junior & Dalmoro, Marlon & de Oliveira Santini, Fernando & Ruffatto, Juliane & Zanoni, Roberto
- S0969698920314132 The impact of hard discounter presence on store satisfaction and store loyalty
by Hunneman, Auke & Verhoef, Peter C. & Sloot, Laurens M.
- S0969698920314144 Planning of the cow milk assortment for large retail chains in North Italy: A comparison of two metropolitan cities
by Merlino, Valentina Maria & Mastromonaco, Giulia & Borra, Danielle & Blanc, Simone & Brun, Filippo & Massaglia, Stefano
- S0969698920314156 Marketing the use of headgear in high contact sports
by Doust, Negin Ahmadi Saber & van Esch, Patrick & Kemper, Joya & Franklin, Drew & Casserly, Shane
- S0969698920314247 Effects of employees’ opportunities to influence in-store music on sales: Evidence from a field experiment
by Daunfeldt, Sven-Olov & Moradi, Jasmine & Rudholm, Niklas & Öberg, Christina
- S0969698920314259 Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model
by Taneja, Shilpa & Ali, Liaqat
- S0969698920314260 The impact of planned vs. unplanned purchases on subsequent purchase decision making in sequential buying situations
by Sohn, Yong Seok & Ko, Man Ting
- S0969698920314272 Antecedents of consumer-brand identification in terms of belonging brands
by Büyükdağ, Naci & Kitapci, Olgun
- S0969698920314302 Role of consumer health consciousness, food safety & attitude on organic food purchase in emerging market: A serial mediation model
by Nagaraj, Samala
- S0969698920314326 Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions
by Khorshidvand, Behrooz & Soleimani, Hamed & Sibdari, Soheil & Seyyed Esfahani, Mir Mehdi
- S0969698920314338 From overt to covert: Exploring discrimination against homosexual consumers in retail stores
by Rosenbaum, Mark S. & Ramirez, Germán Contreras & Kim, Kathy (Kawon)
- S0969698920314351 Food advertising targeting children in India: Analysis and implications
by Mehta, Ritu & Bharadwaj, Apoorva
- S096969892031359X Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms
by Ray, Arghya & Bala, Pradip Kumar & Chakraborty, Shibashish & Dasgupta, Shilpee A.
- S096969892031362X Validating a consumer-based service brand equity (CBSBE) model in the airline industry
by Sarker, Moniruzzaman & Mohd-Any, Amrul Asraf & Kamarulzaman, Yusniza
- S096969892031376X “I just don't like digital-only banks, and you should not use them either†: Traditional-bank customers' opposition to using digital-only banks
by Nel, Jacques & Boshoff, Christo
- S096969892031393X The unexpected effect of frugality on green purchase intention
by Wang, Hong & Ma, Baolong & Bai, Rubing & Zhang, Lin
- S096969892031403X Profit for friends, fairness for strangers: Social distance reverses the endowment effect in proxy decision making
by Kim, Hyunji & Schnall, Simone
- S096969892031434X Exploring the use of content analysis methodology in consumer research
by Vespestad, May Kristin & Clancy, Anne
2021, Volume 58, Issue C
- S0969698916304398 A commentary on “conceptualising and measuring Consumer-Based Brand–Retailer–Channel Equityâ€
by Pappu, Ravi & Quester, Pascale
- S0969698919304783 Sound-symbolic signaling of online retailer sizes: The moderating effect of shopping goals
by Ketron, Seth & Spears, Nancy
- S0969698919315632 The use of event related potentials brain methods in the study of Conscious and unconscious consumer decision making processes
by Ozkara, Behcet Yalin & Bagozzi, Richard
- S0969698920306238 A detailed behavioral analysis on consumer and customer changing behavior with respect to social networking sites
by Sundararaj, Vinu & Rejeesh, M R
- S0969698920309814 Do social media platforms develop consumer panic buying during the fear of Covid-19 pandemic
by Naeem, Muhammad
- S0969698920311012 Managing service recovery experience: Effects of the forgiveness for older consumers
by Babin, Barry J. & Zhuang, Weiling & Borges, Adilson
- S0969698920312649 Restorative experiences and online tourists’ willingness to pay a price premium in an augmented reality environment
by Huang, Tseng-Lung
- S0969698920312662 Technology product coolness and its implication for brand love
by Tiwari, Amit Anand & Chakraborty, Anirban & Maity, Moutusy
- S0969698920312686 Celebrity endorsements: Investigating the interactive effects of internalization, identification and product type on consumers’ attitudes and intentions
by El Hedhli, Kamel & Zourrig, Haithem & Becheur, Imene
- S0969698920312698 Intellectual property pricing under asymmetric duopoly
by Nie, Pu-yan & Chen, Zi-rui & Wang, Chan
- S0969698920312704 Religious influences in unrestrained consumer behaviour
by Singh, Jaskaran & Singh, Gurbir & Kumar, Satinder & Mathur, Ajeet N.
- S0969698920312716 Estimating small-area demand of urban tourist for groceries: The case of Greater London
by Ye, Zi & Clarke, Graham & Newing, Andy
- S0969698920312728 Transaction factors’ influence on the choice of payment by Polish consumers
by Świecka, Beata & Terefenko, Paweł & Paprotny, Dominik
- S0969698920312741 Does the locomotion technique matter in an immersive virtual store environment? – Comparing motion-tracked walking and instant teleportation
by Schnack, Alexander & Wright, Malcolm J. & Holdershaw, Judith L.
- S0969698920312765 Manufacturer rebate and channel coordination in O2O retailing
by Pei, Zhi & Wooldridge, Barbara Ross & Swimberghe, Krist R.
- S0969698920312789 Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study
by Kumar, Anil & Prakash, Gyan & Kumar, Gaurav
- S0969698920312807 A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
by Park, Jungkun & Hyun, Hyowon & Thavisay, Toulany
- S0969698920312819 Women are more likely to buy unknown brands than men: The effects of gender and known versus unknown brands on purchase intentions
by Karpinska-Krakowiak, Malgorzata
- S0969698920312820 Integrated planning for product selection, shelf-space allocation, and replenishment decision with elasticity and positioning effects
by Kim, Gwang & Moon, Ilkyeong
- S0969698920312832 Rethinking the bottom of the pyramid: Towards a new marketing mix
by Purohit, Sonal & Paul, Justin & Mishra, Rikee
- S0969698920312844 You follow fitness influencers on YouTube. But do you actually exercise? How parasocial relationships, and watching fitness influencers, relate to intentions to exercise
by Sokolova, Karina & Perez, Charles
- S0969698920312856 Duration of price promotion and product profit: An in-depth study based on point-of-sale data
by Li, Zhen & Yada, Katsutoshi & Zennyo, Yusuke
- S0969698920312868 Hurry up! The effect of pop-up stores’ ephemerality on consumers’ intention to visit
by Henkel, Laura & Toporowski, Waldemar
- S0969698920312881 Mobile-assisted showroomers: Understanding their purchase journey and personalities
by Fiestas, Jorge Carlos & Tuzovic, Sven
- S0969698920312893 Impact of auditory sense on trust and brand affect through auditory social interaction and control
by Poushneh, Atieh
- S0969698920312911 Humanizing voice assistant: The impact of voice assistant personality on consumers’ attitudes and behaviors
by Poushneh, Atieh
- S0969698920312923 Using word of mouth data from social media to identify asymmetric competition in food retailing
by Jaeger, Lena-Christin & Höhler, Julia
- S0969698920312935 Refining e-shoppers’ perceived risks: Development and validation of new measurement scale
by Bashir, Shahid & Khwaja, Muddasar Ghani & Mahmood, Asif & Turi, Jamshid Ali & Latif, Khawaja Fawad
- S0969698920312947 Multichannel shopping: The effect of decision making style on shopper journey configuration and satisfaction
by Harris, Patricia & Dall’Olmo Riley, Francesca & Hand, Chris
- S0969698920312959 Managing the effectiveness of e-commerce platforms in a pandemic
by Tran, Lobel Trong Thuy
- S0969698920312960 Go loud or go home? How power distance belief influences the effect of brand prominence on luxury goods purchase intention
by Aw, Eugene Cheng-Xi & Chuah, Stephanie Hui-Wen & Sabri, Mohamad Fazli & Kamal Basha, Norazlyn
- S0969698920312984 A study on China's time-honored catering brands: Achieving new inheritance of traditional brands
by Zhang, Shu-Ning & Li, Yong-Quan & Liu, Chih-Hsing & Ruan, Wen-Qi
- S0969698920312996 Resilience toward supply disruptions: A stochastic inventory control model with partial backordering under the base stock policy
by Taleizadeh, Ata Allah & Tafakkori, Keivan & Thaichon, Park
- S0969698920313011 Enhancing relationships in e-tail: Role of relationship quality and duration
by Dorai, Sriram & Balasubramanian, Nataraj & Sivakumaran, Bharadhwaj
- S0969698920313084 QR code and mobile payment: The disruptive forces in retail
by Yan, Li-Ya & Tan, Garry Wei-Han & Loh, Xiu-Ming & Hew, Jun-Jie & Ooi, Keng-Boon
- S0969698920313096 Social network analysis and domestic and international retailers: An investigation of social media networks of cosmetic brands
by Watanabe, Nicholas M. & Kim, Jiyeon & Park, Joohyung
- S0969698920313102 The association between spatial attributes and neighborhood characteristics based on Meituan take-out data: Evidence from shanghai business circles
by Shi, Yishao & Tao, Tianhui & Cao, Xiangyang & Pei, Xiaowen
- S0969698920313114 Followers' engagement with instagram influencers: The role of influencers’ content and engagement strategy
by Tafesse, Wondwesen & Wood, Bronwyn P.
- S0969698920313126 Consumers’ preferences, attitudes and willingness to pay for bio-textile in wood fibers
by Sandra, Notaro & Alessandro, Paletto
- S0969698920313138 Uncertainty and affluent teenagers’ luxury buying-decision: The role of avoidance-related indecisiveness
by Sanyal, Shamindra Nath & Mazumder, Rabin & Singh, Ramendra & Sharma, Yukti
- S0969698920313217 Competitive location-based mobile coupon targeting strategy
by Luo, Meiling & Li, Gang & Chen, Xudong
- S0969698920313230 Examining the consequences of customer-oriented deviance in retail
by Mortimer, Gary & Fazal-e-Hasan, Syed Muhammad & Strebel, Judi
- S0969698920313242 Emotional labor in a non-isolated service encounter - The impact of customer observation on perceived authenticity and perceived fairness
by Olk, Stephan & Lindenmeier, Jörg & Tscheulin, Dieter K. & Zogaj, Adnan
- S0969698920313254 Everyday “low price†or everyday “value†? The interactive effects of framing and construal level on consumer purchase intentions
by Septianto, Felix & Lee, Michael SW. & Putra, Pragea Geldoffy
- S0969698920313266 Do brands make consumers happy?- A masstige theory perspective
by Kumar, Ajay & Paul, Justin & StarÄ ević, SlaÄ‘ana
- S0969698920313278 Linking transaction-specific satisfaction and customer loyalty – The case of casino resorts
by Ji, Chunli & Prentice, Catherine
- S0969698920313291 Chief stores officer and retailer performance
by Feng, Cong & Fay, Scott
- S0969698920313308 How trust mediate the effects of perceived justice on loyalty: A study in the context of automotive recall in China
by Liu, Yang & Cheng, Peng & Ouyang, Zhe
- S0969698920313321 Omnichannel retailing operations with coupon promotions
by Li, Zonghuo & Yang, Wensheng & Jin, Hyun Seung & Wang, Di
- S0969698920313333 What motivates customers to shop in smart shops? The impacts of smart technology and technology readiness
by Chang, Yu-Wei & Chen, Jiahe
- S0969698920313345 The ramification of dynamic investment on the promotion and preservation technology for inventory management through a modified flower pollination algorithm
by Saha, Subrata & Chatterjee, Debajyoti & Sarkar, Biswajit
- S0969698920313357 Understanding on-the-go consumption: A retail mix perspective
by Jebarajakirthy, Charles & Das, Manish & Maggioni, Isabella & Sands, Sean & Dharmesti, Maria & Ferraro, Carla
- S0969698920313369 Searching online and buying offline: Understanding the role of channel-, consumer-, and product-related factors in determining webrooming intention
by Aw, Eugene Cheng-Xi & Kamal Basha, Norazlyn & Ng, Siew Imm & Ho, Jo Ann
- S0969698920313370 What drives brand love for natural products? The moderating role of household size
by Kumar, Sushant & Dhir, Amandeep & Talwar, Shalini & Chakraborty, Debarun & Kaur, Puneet
- S0969698920313382 Understanding local food consumption from an ideological perspective: Locavorism, authenticity, pride, and willingness to visit
by Kim, Sun-Hwa & Huang, Ran
- S0969698920313400 Exploring the impact of the physical conditions of mannequin displays on mental simulation: An embodied cognition theory perspective
by Yim, Mark Yi-Cheon & Lee, JeongGyu & Jeong, Haeyoung
- S0969698920313412 Thinking inside the box: An empirical exploration of subscription retailing
by Bray, J. & De Silva Kanakaratne, M. & Dragouni, M. & Douglas, J.
- S0969698920313424 Employee Motivation to Co-Create Value (EMCCV): Construction and Validation of Scale
by Amin, Muhammad & Shamim, Amjad & Ghazali, Zulkipli & Khan, Imran
- S0969698920313436 Behavioral changes of multichannel customers: Their persistence and influencing factors
by Li, Xi & Dahana, Wirawan Dony & Li, Tongmao & Yuan, Jingbo
- S0969698920313448 A method for analyzing the daily variation in the spatial pattern of market area
by Sadahiro, Yukio
- S0969698920313473 Ketchup with your fries? Utilizing complementary product displays to transfer attention to a focal product
by Radon, Anita & Brannon, Daniel C. & Reardon, James
- S0969698920313485 Empirical decomposition of customer responses to discount coupons in online FMCG retailing
by Montazeri, Samaneh & Tamaddoni, Ali & Stakhovych, Stanislav & Ewing, Michael
- S0969698920313497 Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?
by Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Tripathy, Naliniprava & Dhir, Amandeep
- S0969698920313503 What type of purchase do you prefer to share on social networking sites: Experiential or material?
by Zhang, Min & Li, Yuzhuo & Gu, Rongjie & Luo, Cheng
- S0969698920313576 An empirical examination of the effects of design elements of email newsletters on consumers’ email responses and their purchase
by Kumar, Ashish
- S096969892031095X Customer experience in the B2B area: The impact of age-related impressions
by Lecoeuvre, Laurence & Turner, Rodney & Kuppelwieser, Volker G.
- S096969892031273X A cross cultural study of gender differences in omnichannel retailing contexts
by Ameen, Nisreen & Tarhini, Ali & Shah, Mahmood Hussain & Nusair, Khaldoon
- S096969892031287X Redesigning after-sales service: Impact on incumbent product distribution channels
by Mehta, Ritu & Balakumar, Karthikeyan
- S096969892031290X Influence of incentive frames on offline-to-online interaction of outdoor advertising
by Wei, Zhiyong & Dou, Wenyu & Jiang, Qingyun & Gu, Chenyan
- S096969892031300X Travel deterrents to regional destinations
by Prentice, Catherine & Hsiao, Aaron
- S096969892031314X Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach
by Shankar, Amit & Jain, Sheetal
- S096969892031328X When I feel invaded, I will avoid it: The effect of advertising invasiveness on consumers’ avoidance of social media advertising
by Niu, Xingchen & Wang, Xuequn & Liu, Zilong
- S096969892031331X Impact of online convenience on mobile banking adoption intention: A moderated mediation approach
by Jebarajakirthy, Charles & Shankar, Amit
- S096969892031345X A virtual market in your pocket: How does mobile augmented reality (MAR) influence consumer decision making?
by Qin, Hong & Peak, Daniel Alan & Prybutok, Victor
2020, Volume 57, Issue C
- S0969698918306313 ‘Online Omnivores’ or ‘Willing but struggling’? Identifying online grocery shopping behavior segments using attitude theory
by Brand, Christian & Schwanen, Tim & Anable, Jillian
- S0969698918306428 Can gamification increases consumers’ engagement in fitness apps? The moderating role of commensurability of the game elements
by Feng, Wenting & Tu, Rungting & Hsieh, Peishan
- S0969698919302073 The terror of death and consumers’ sustainability attitudes
by Rahimah, Anni & Khalil, Shadab & Dang, Huu Phuc & Ming-Sung Cheng, Julian
- S0969698919302887 Shopping intention at AI-powered automated retail stores (AIPARS)
by Pillai, Rajasshrie & Sivathanu, Brijesh & Dwivedi, Yogesh K.
- S0969698919310665 (Dynamic) willingness to pay and e-commerce: Insights from sparkling wine sector in Russia
by Fedoseeva, Svetlana
- S0969698919311282 Why do people buy organic food? The moderating role of environmental concerns and trust
by Tandon, Anushree & Dhir, Amandeep & Kaur, Puneet & Kushwah, Shiksha & Salo, Jari
- S0969698919311671 What shapes adolescents’ attitudes toward luxury brands? The role of self-worth, self-construal, gender and national culture
by Bakir, Aysen & Gentina, Elodie & de Araújo Gil, Luciana
- S0969698919311786 The phenomenon of purchasing second-hand products by the BOP consumers
by Mukherjee, Srabanti & Datta, Biplab & Paul, Justin
- S0969698919312809 Creating an effective self-managed service climate for frontline service employees
by van Esch, Patrick & Arli, Denni & Gheshlaghi, Mahnaz Haji
- S0969698919312822 Observation of other's preferential treatment as a constructive catalyst for improved repatronize intentions
by Chang, Woojung & Song, Ji Hee & Lee, Sungho
- S0969698919312986 Why visit theme parks? A leisure constraints and perceived authenticity perspective
by Tan, Wee-Kheng & Huang, Shih-Yin
- S0969698919314286 The conditional enjoyment-enhancing effect of shipping box aesthetics
by Schnurr, Benedikt & Wetzels, Martin
- S0969698919314298 Condoms and bananas: Shock advertising explained through congruence theory
by Lee, Michael S.W. & Septianto, Felix & Frethey-Bentham, Catherine & Gao, Esther
- S0969698919314420 Sensory overload in a shopping environment: Not every sensory modality leads to too much stimulation
by Doucé, Lieve & Adams, Carmen
- S0969698919314572 Equilibrium in supply chain network with competition and service level between channels considering consumers' channel preferences
by Zhang, Guangming & Dai, Gengxin & Sun, Hao & Zhang, Guitao & Yang, Zhilin
- S0969698919314882 Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
by Tyrväinen, Olli & Karjaluoto, Heikki & Saarijärvi, Hannu
- S0969698919315425 Is it all about consumer engagement? Explaining continuance intention for utilitarian and hedonic service consumption
by Hepola, Janne & Leppäniemi, Matti & Karjaluoto, Heikki
- S0969698919315619 A PLS-SEM approach to understanding E-SQ, E-Satisfaction and E-Loyalty for fashion E-Retailers in Spain
by RodrÃguez, Pablo Gutiérrez & Villarreal, Ricardo & Valiño, Pedro Cuesta & Blozis, Shelley
- S0969698919315620 An evolutionary game theoretic model for analyzing retailers’ behavior when introducing economy and premium private labels
by Assarzadegan, Parisa & Hejazi, Seyed Reza & Raissi, Gholam Ali
- S0969698920300230 Managing customer reactions to brand deletion in B2B and B2C contexts
by Shah, Purvi
- S0969698920300643 Analysis of the adoption of customer facing InStore technologies in retail SMEs
by Lorente-MartÃnez, Javier & NavÃo-Marco, Julio & Rodrigo-Moya, Beatriz
- S0969698920301533 The impact of personal, market- and product-relevant factors on patronage behaviour in the automobile tyre replacement market
by Mahama-Musah, Fuseina & Vanhaverbeke, Lieselot & Gillet, Arnaud
- S0969698920301570 Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs
by Glavas, Charmaine & Letheren, Kate & Russell-Bennett, Rebekah & McAndrew, Ryan & Bedggood, Rowan E.
- S0969698920303222 Price image and the sugrophobia effect on luxury retail purchase intention
by Cheah, Jun-Hwa & Waller, David & Thaichon, Park & Ting, Hiram & Lim, Xin-Jean
- S0969698920303428 Investigating pharmaceutical logistics service quality with refined Kano's model
by Chen, Mu-Chen & Hsu, Chia-Lin & Lee, Li-Hung
- S0969698920304203 The small, inventory free retail format: The impact on consumer-based brand equity and purchase behavior
by Slaton, Kelcie & Testa, Danielle & Bakhshian, Sonia & Fiore, Ann Marie
- S0969698920304598 Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach
by Laato, Samuli & Islam, A.K.M. Najmul & Farooq, Ali & Dhir, Amandeep
- S0969698920304926 Mall experiences are not universal: The moderating roles of national culture and mall industry age
by Gilboa, Shaked & Vilnai-Yavetz, Iris & Mitchell, Vince & Borges, Adilson & Frimpong, Kwabena & Belhsen, Nourdine
- S0969698920306433 Sharing of fake news on social media: Application of the honeycomb framework and the third-person effect hypothesis
by Talwar, Shalini & Dhir, Amandeep & Singh, Dilraj & Virk, Gurnam Singh & Salo, Jari
- S0969698920307220 Mobile payment and online to offline retail business models
by Liao, Shu-Hsien & Yang, Ling-Ling
- S0969698920307372 Employee norm-violations in the service encounter during the corona pandemic and their impact on customer satisfaction
by Söderlund, Magnus
- S0969698920308262 Persuasive location-based messaging to increase store visits: An exploratory study of fashion shoppers
by Meents, Selmar & Verhagen, Tibert & Merikivi, Jani & Weltevreden, Jesse
- S0969698920308274 Non-immersive virtual reality technologies in real estate: How customer experience drives attitudes toward properties and the service provider
by Pleyers, Gordy & Poncin, Ingrid
- S0969698920309176 Timed intervention in COVID-19 and panic buying
by Prentice, Catherine & Chen, Jinyan & Stantic, Bela
Printed from https://ideas.repec.org/s/eee/joreco9.html
