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Content
2020, Volume 55, Issue C
- S0969698919311865 Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis
by Pantano, Eleonora & Pizzi, Gabriele
- S0969698919311944 Transnational corporations’ localization strategies via retail attributes: Focus on Chinese market
by Shin, Sanghyup & Kim, Hyun & Kim, Woohyoung
- S0969698919312032 Weathering consumer pricing sensitivity: The importance of customer contact and personalized services in the financial services industry
by Yun, Wonjoo & Hanson, Nicole
- S0969698919312159 Virtual reality through the customer journey: Framework and propositions
by Hollebeek, Linda D. & Clark, Moira K. & Andreassen, Tor W. & Sigurdsson, Valdimar & Smith, Dale
- S0969698919312287 Examining key drivers of consumer experience with (non-financial) digital services—An exploratory study
by Shaikh, Aijaz A. & Alharthi, Majed D. & Alamoudi, Hawazen O.
- S0969698919312779 Emerging cyborg products: An ethical market approach for market segmentation
by Arias-Oliva, Mario & PelegrÃn-Borondo, Jorge & Lara-Palma, Ana MarÃa & Juaneda-Ayensa, Emma
- S0969698919312949 Stock replenishment policies for a vendor-managed inventory in a retailing system
by Taleizadeh, Ata Allah & Shokr, Iman & Konstantaras, Ioannis & VafaeiNejad, Mahyar
- S0969698919312962 Point of adoption and beyond. Initial trust and mobile-payment continuation intention
by Talwar, Shalini & Dhir, Amandeep & Khalil, Ashraf & Mohan, Geetha & Islam, A.K.M. Najmul
- S0969698919313013 Consumers’ purchase decisions and employer image
by Rybaczewska, Maria & Sparks, Leigh & Sułkowski, Šukasz
- S0969698919313153 The differential and synergistic effects of market orientation and entrepreneurial orientation on hotel ambidexterity
by Ghantous, Nabil & Alnawas, Ibrahim
- S0969698919313190 Investigating conflicting online review information:evidence from Amazon.com
by Kordrostami, Elika & Rahmani, Vahid
- S0969698919313220 Quality disclosure in the presence of strategic consumers
by Zhao, Ju & Qiu, Ju & Zhou, Yong-Wu & Hu, Xiao-Jian & Yang, Ai-Feng
- S0969698919314122 Fairness perception of ancillary fees: Industry differences and communication strategies
by Chu, Wujin & Lee, Jeongmin & Baumann, Chris & Kang, Christine
- S0969698919314389 Need-for-touch and online purchase propensity: A comparative study of Portuguese and Chinese consumers
by Duarte, Paulo & e Silva, Susana Costa
- S0969698919314432 Explaining the impact of consumer religiosity, perceived risk and moral potency on purchase intentions
by Mortimer, Gary & Fazal-e-Hasan, Syed Muhammad & Grimmer, Martin & Grimmer, Louise
- S0969698919314973 Does self-esteem matter? A framework depicting role of self-esteem between dispositional mindfulness and impulsive buying
by Dhandra, Tavleen Kaur
- S0969698919315164 Brand addiction in the contexts of luxury and fast-fashion brands
by Mrad, Mona & Majdalani, Joelle & Cui, Charles Chi & El Khansa, Zeinab
- S0969698919315383 The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental research
by Büyükdağ, Naci & Soysal, Ayşe Nur & Ki̇tapci, Olgun
- S0969698919315668 How social presence drives commitment and loyalty with online brand communities? the role of social commerce trust
by Nadeem, Waqar & Khani, Amir H. & Schultz, Carsten D. & Adam, Nawal Abdalla & Attar, Razaz Waheeb & Hajli, Nick
- S0969698920300059 Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs
by Ki, Chung-Wha (Chloe) & Cuevas, Leslie M. & Chong, Sze Man & Lim, Heejin
- S0969698920300722 Exploring the determinants of usage continuance willingness for location-based apps: A case study of bicycle-based exercise apps
by Chen, Chia-Chen & Hsiao, Kuo-Lun & Li, Wan-Chen
- S0969698920300825 Understanding the inhibitors to consumer mobile purchasing intentions
by Sohn, Stefanie & Groß, Michael
- S0969698920301788 Price competition between green and non green products under corporate social responsible firm
by Sana, Shib Sankar
- S0969698920302496 An exploratory investigation of factors affecting and best predicting the renewed adoption of mobile wallets
by Mombeuil, Claudel
- S096969891831172X When retailers and manufacturers advertise together; examining the effect of co-operative advertising on ad reach and memorability
by Nguyen, Cathy & Romaniuk, Jenni & Cohen, Justin & Faulkner, Margaret
- S096969891930181X Digital piracy among consumers in a developing economy: A comparison of multiple theory-based models
by Koay, Kian Yeik & Tjiptono, Fandy & Sandhu, Manjit Singh
- S096969891930462X Consumer personality and lifestyles at the box office and beyond: How demographics, lifestyles and personalities predict movie consumption
by Palomba, Anthony
- S096969891930671X The quest for consumer engagement via cause-related marketing: A mixed method study in an emerging economy
by Singh, Akansha & Pathak, Govind Swaroop
- S096969891930997X Exploring customer sentiment regarding online retail services: A topic-based approach
by Wu, Jia-Jhou & Chang, Sue-Ting
- S096969891931046X Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study
by Ameen, Nisreen & Shah, Mahmood Hussain & Sims, Julian & Choudrie, Jyoti & Willis, Robert
- S096969891931224X Do ethics drive value co-creation on digital sharing economy platforms?
by Nadeem, Waqar & Al-Imamy, Saifeddin
- S096969891931330X The effects of benefit-driven commitment on usage of social media for shopping and positive word-of-mouth
by Ryu, Sann & Park, JungKun
- S096969891931505X The effect of time-varying factors on promotional activity in the German milk market
by Holzer, Patrick Sebastian
2020, Volume 54, Issue C
- S0969698918302261 ‘Touch it, swipe it, shake it’: Does the emergence of haptic touch in mobile retailing advertising improve its effectiveness?
by Mulcahy, Rory Francis & Riedel, Aimee S.
- S0969698918302376 Towards a framework for innovation in retailing through social media
by Torres de Oliveira, Rui & Indulska, Marta & Steen, John & Verreynne, Martie-Louise
- S0969698918302546 Can I surprise myself? A conceptual framework of surprise self-gifting among consumers
by Gupta, Aditya & Eilert, Meike & Gentry, James W.
- S0969698918302686 Here Today, Gone Tomorrow? Mapping and modeling the pop-up retail customer journey
by Rudkowski, Janice & Heney, Chelsea & Yu, Hong & Sedlezky, Sean & Gunn, Frances
- S0969698918302777 “Curated subscription commerce: A theoretical conceptualizationâ€
by Bischof, Severin Friedrich & Boettger, Tim M. & Rudolph, Thomas
- S0969698918302789 Navigating the ‘retail apocalypse’: A framework of consumer evaluations of the new retail landscape
by Helm, Sabrina & Kim, Soo Hyun & Van Riper, Silvia
- S0969698918304144 An equity theory perspective of online group buying
by Lim, Weng Marc
- S0969698918307148 Interacting with background music engages E-Customers more: The impact of interactive music on consumer perception and behavioral intention
by Hwang, Angel Hsing-Chi & Oh, Jeeyun
- S0969698918309123 An exploration of celebrity business ventures and their appeal to fans and non-fans
by Teng, Weichen & Su, Yaohua & Liao, Tien-Tien & Wei, Cang-Liang
- S0969698918310270 Comparing the temporal stability of behavioural expectation and behavioural intention in the prediction of consumers pro-environmental behaviour
by Mahardika, Harryadin & Thomas, Dominic & Ewing, Michael Thomas & Japutra, Arnold
- S0969698918311317 The influence of national culture and industry structure on grocery retail customer loyalty
by De Silva Kanakaratne, Maheshan & Bray, Jeffery & Robson, Julie
- S0969698918311445 Examining customer engagement and brand intimacy in social media context
by Wang, Tien & Lee, Fu-Yu
- S0969698918311652 “I don't like wonky carrots†- an exploration of children's perceptions of suboptimal fruits and vegetables
by Makhal, Annesha & Thyne, Maree & Robertson, Kirsten & Mirosa, Miranda
- S0969698919300360 When luxury brands meet China: The effect of localized celebrity endorsements in social media marketing
by Yu, Shubin & Hu, Yangjuan
- S0969698919300402 Effects of online retailer after delivery services on repurchase intention: An empirical analysis of customers’ past experience and future confidence with the retailer
by Javed, Muhammad Kashif & Wu, Min
- S0969698919300438 Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis
by Antwi, Collins Opoku & Fan, Chong-jun & Nataliia, Ihnatushchenko & Aboagye, Michael Osei & Xu, Hangyu & Azamela, John Coffie
- S0969698919300980 Optimal image mix cues and their impacts on consumers’ purchase intention
by Souiden, Nizar & Amara, Nabil & Chaouali, Walid
- S0969698919301213 Retail employee guardianship behaviour: A phenomenological investigation
by Potdar, Balkrushna & Garry, Tony & McNeill, Lisa & Gnoth, Juergen & Pandey, Rakesh & Mansi, Mansi & Guthrie, John
- S0969698919301250 Brand hate and non-repurchase intention: A service context perspective in a cross-channel setting
by Curina, Ilaria & Francioni, Barbara & Hegner, Sabrina M. & Cioppi, Marco
- S0969698919301730 “How does customer perception of salespeople influence the relationship? A study in an emerging economyâ€
by Arditto, Luis & Cambra-Fierro, Jesús J. & Fuentes-Blasco, MarÃa & Jaraba, Ana OlavarrÃa & Vázquez-Carrasco, Rosario
- S0969698919303376 I searched, I collected, I experienced: Exploring how mobile augmented reality makes the players go
by Li, Chia-Ying & Fang, Yu-Hui
- S0969698919303777 It takes two to interact – Service orientation, negative emotions and customer phubbing in retail service work
by Fellesson, Markus & Salomonson, Nicklas
- S0969698919303881 Development of a service blueprint for the online-to-offline integration in service
by Ryu, Do-Hyeon & Lim, Chiehyeon & Kim, Kwang-Jae
- S0969698919303893 Front of pack symmetry influences visual attention
by Lacoste-Badie, Sophie & Gagnan, Arnaud Bigoin & Droulers, Olivier
- S0969698919303911 YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise
by Ladhari, Riadh & Massa, Elodie & Skandrani, Hamida
- S0969698919304199 Elaboration of marketing communication through visual media: An empirical analysis
by John, Surej P. & De'Villiers, Rouxelle
- S0969698919304710 The impact of affective and cognitive app experiences on loyalty towards retailers
by Molinillo, Sebastian & Navarro-GarcÃa, Antonio & Anaya-Sánchez, Rafael & Japutra, Arnold
- S0969698919305168 Trust transfer from manufacturer to private label brand: The moderating role of grocery store format
by Konuk, Faruk Anıl
- S0969698919305296 The influence of sharing versus self-use on the preference for different types of promotional offers
by Yu, Annie Pei-I & Chuang, Shih-Chieh & Cheng, Yin-Hui & Wu, Yi-Chin
- S0969698919305326 The financial advice puzzle: The role of consumer heterogeneity in the advisor choice
by Amaral, Christopher & Kolsarici, Ceren
- S0969698919305740 What drives customers’ post-purchase price search intention in the context of online price matching guarantees
by Lin, Hsin-Hui & Tseng, Timmy H. & Yeh, Ching-Hsuan & Liao, Yi-Wen & Wang, Yi-Shun
- S0969698919306149 How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad
by Yang, Shuai & Carlson, Jeffrey R. & Chen, Sixing
- S0969698919306393 Exploring the acceptance of instant shopping – An empirical analysis of the determinants of user intention
by Brusch, Ines & Rappel, Nina
- S0969698919306411 Does MSRP impact women differently? Exploring gender-based differences in the effectiveness of retailer-provided reference prices
by Vaidyanathan, Rajiv & Aggarwal, Praveen
- S0969698919306666 Understanding the influence of submission devices on online consumer reviews:A comparison between smartphones and PCs
by Zhu, Dong Hong & Deng, Zhong Zhun & Chang, Ya Ping
- S0969698919306708 Business competitive analysis using promoted post detection on social media
by Arora, Anuja & Srivastava, Aman & Bansal, Shivam
- S0969698919306782 Developing personas & use cases with user survey data: A study on the millennials’ media usage
by Lee, Mingyu & Kwahk, Jiyoung & Han, Sung H. & Jeong, Dawoon & Park, Kyudong & Oh, Seokmin & Chae, Gunho
- S0969698919307088 The journey from customer participation in service failure to co-creation in service recovery
by Bagherzadeh, Ramin & Rawal, Monika & Wei, Shuqin & Saavedra Torres, Jose Luis
- S0969698919307441 The “timber box†effect for premium wines
by Sung, Billy & Crawford, Robert & Teah, Min & Stankovic, Michelle & Phau, Ian
- S0969698919307532 Reducing information asymmetry in the auctioning of non-perishable experience goods: The case of online wine auctions
by Onur, Ilke & Bruwer, Johan & Lockshin, Larry
- S0969698919308811 Effort justification for fun activities?: The effect of location-based mobile coupons using games
by Kim, Hee Jin & Song, Hayeon
- S0969698919308951 Enrichment for retail businesses: How female entrepreneurs and masculine traits enhance business success
by Moudrý, Dann VÃt & Thaichon, Park
- S0969698919309087 Multichannel customer journeys and their determinants: Evidence from motor insurance
by Hu, Tun-I & Tracogna, Andrea
- S0969698919309385 How does consumers' Perception of Sports Stars' Personal Brand Promote Consumers’ brand love? A mediation model of global brand equity
by Zhou, Fei & Mou, Jian & Su, Qiulai & Jim Wu, Yen Chun
- S0969698919309518 Customer Participation in Virtual Communities for Local High Streets
by Betzing, Jan H. & Kurtz, Michael & Becker, Jörg
- S0969698919309634 How do destination social responsibility strategies affect tourists’ intention to visit? An attribution theory perspective
by Su, Lujun & Gong, Qi & Huang, Yinghua
- S0969698919310124 Exploring the system of digitised retail design—flattening the ontology
by Madsen, Signe Mørk & Petermans, Ann
- S0969698919310501 Retail entrepreneurs’ exit intentions: Influence and mediations of personality and job-related factors
by Lindblom, Arto & Lindblom, Taru & Wechtler, Heidi
- S0969698919310549 Looking forward, looking back: The impact of goal progress and time urgency on consumer responses to mobile reward apps
by Baek, Tae Hyun & Yoon, Sukki
- S0969698919310690 Fundamental basket size patterns and their relation to retailer performance
by Martin, James & Nenycz-Thiel, Magda & Dawes, John & Tanusondjaja, Arry & Cohen, Justin & McColl, Bruce & Trinh, Giang
- S0969698919310811 Can constructive deviance be empowered? A multi-level field study in Australian supermarkets
by Mertens, Willem & Recker, Jan
- S0969698919310975 The moderating role of demographic variables on customer expectations in airport retail patronage intentions of travellers
by Kosiba, John Paul & Acheampong, Audrey & Adeola, Ogechi & Hinson, Robert E.
- S0969698919311592 Time is money: Field evidence for the effect of time of day and product name on product purchase
by Collinson, Jeremy & Mathmann, Frank & Chylinski, Mathew
- S0969698919311609 Product customization: A profile of consumer demand
by Pallant, Jessica & Sands, Sean & Karpen, Ingo
- S0969698919312263 UK mid-market department stores: Is fashion product assortment one key to regaining competitive advantage?
by Donnelly, Shannon & Gee, Liz & Silva, Emmanuel Sirimal
- S0969698919312573 Retailing and consumer services at a tipping point: New conceptual frameworks and theoretical models
by Paul, Justin & Rosenbaum, Mark
- S0969698919313189 The power of beauty? The interactive effects of awe and online reviews on purchase intentions
by Septianto, Felix & Kemper, Joya A. & Choi, Jinyoung (Jane)
- S0969698919313207 The role of consumer participation readiness in automated parcel station usage intentions
by Chen, Ching-Fu & White, Christopher & Hsieh, Yi-En
- S0969698919314663 Getting a no-reply is also a reply: An investigation of unreplied consumer attributions
by Alba, George & Slongo, Luiz Antonio
- S096969891830777X Drivers of brand community engagement
by Kumar, Jitender & Kumar, Vikas
- S096969891831169X A product-centric data mining algorithm for targeted promotions
by Moodley, Raymond & Chiclana, Francisco & Caraffini, Fabio & Carter, Jenny
- S096969891930596X E-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation: Leveraging legitimate concerns under time-based marketing promise
by de Kervenoael, Ronan & Schwob, Alexandre & Chandra, Careen
- S096969891930863X Contrasting user generated videos versus brand generated videos in ecommerce
by Diwanji, Vaibhav S. & Cortese, Juliann
- S096969891930877X Modelling the effect of store flyers on supermarket sales: An application to olive oil demand
by Boto-GarcÃa, David & Alvarez, Antonio
- S096969891930894X Schema-ing with color and temperature: The effects of color-temperature congruity and the role of non-temperature associations
by Ketron, Seth & Spears, Nancy
- S096969891931197X Is showrooming really so terrible? start understanding showroomers
by Viejo-Fernández, Nuria & Sanzo-Pérez, MarÃa José & Vázquez-Casielles, Rodolfo
2020, Volume 53, Issue C
- S0969698917307907 A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments
by Siqueira, Jose Ribamar & ter Horst, Enrique & Molina, German & Losada, Mauricio & Mateus, Marelby Amado
- S0969698918300225 The relevance of interaction choice: Customer preferences and willingness to pay
by Barwitz, Niklas
- S0969698918307458 Exploring flow in the mobile interface context
by Johnson, Clark D. & Bauer, Brittney C. & Singh, Nitish
- S0969698918307501 User engagement for mobile payment service providers – introducing the social media engagement model
by Grover, Purva & Kar, Arpan Kumar
- S0969698918307604 The role of involvement: Investigating the effect of brand's social media pages on consumer purchase intention
by McClure, Clair & Seock, Yoo-Kyoung
- S0969698918307744 Social media marketing: Who is watching the watchers?
by Jacobson, Jenna & Gruzd, Anatoliy & Hernández-GarcÃa, à ngel
- S0969698918307902 A typology of viral ad sharers using sentiment analysis
by Kulkarni, Kalpak K. & Kalro, Arti D. & Sharma, Dinesh & Sharma, Piyush
- S0969698918307914 Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
by Tran, Gina A. & Strutton, David
- S0969698918307926 The effect of characteristics of source credibility on consumer behaviour: A meta-analysis
by Ismagilova, Elvira & Slade, Emma & Rana, Nripendra P. & Dwivedi, Yogesh K.
- S0969698918307938 Up the ante: Electronic word of mouth and its effects on firm reputation and performance
by Nisar, Tahir M. & Prabhakar, Guru & Ilavarasan, P. Vigneswara & Baabdullah, Abdullah M.
- S0969698918307963 Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions
by Sokolova, Karina & Kefi, Hajer
- S0969698918307987 Personalized digital marketing recommender engine
by Behera, Rajat Kumar & Gunasekaran, Angappa & Gupta, Shivam & Kamboj, Shampy & Bala, Pradip Kumar
- S0969698918307999 New perspectives on gray sheep behavior in E-commerce recommendations
by Srivastava, Abhishek & Bala, Pradip Kumar & Kumar, Bipul
- S0969698918308002 The interaction between reputation and information search: Evidence of information avoidance and confirmation bias
by Lallement, Jeanne & Dejean, Sylvain & Euzéby, Florence & Martinez, Carole
- S0969698918308816 Investigating the antecedents of customer brand engagement and consumer-based brand equity in social media
by Algharabat, Raed & Rana, Nripendra P. & Alalwan, Ali Abdallah & Baabdullah, Abdullah & Gupta, Ashish
- S0969698918309767 Perceived helpfulness of eWOM: Emotions, fairness and rationality
by Ismagilova, Elvira & Dwivedi, Yogesh K. & Slade, Emma
- S0969698918310014 Canal boat tourism: Application of complexity theory
by Mehran, Javaneh & Olya, Hossein GT.
- S0969698918310154 A train of thought in product experientiality: Working memory, distraction, and inconsistencies in cue order effects
by Offergeld, Tobias & Martinez, Luis F. & Ferreira, Aristides I.
- S0969698918310531 Bridging the online offline gap: Assessing the impact of brands’ social network content quality on brand awareness and purchase intention
by Dabbous, Amal & Barakat, Karine Aoun
- S0969698918311238 Anger punishes, compassion forgives: How discrete emotions mitigate double standards in consumer ethical judgment
by Septianto, Felix & Tjiptono, Fandy & Kusumasondjaja, Sony
- S0969698918311573 An exploratory study of the upper middle-class consumer attitudes towards counterfeiting in China
by Priporas, Constantinos-Vasilios & Chen, Yan & Zhao, Shasha & Tan, Hui
- S0969698919300608 Estimating cannibalizing effects of sales promotions: The impact of price cuts and store type
by McColl, Rod & Macgilchrist, Renaud & Rafiq, Shuddhasattwa
- S0969698919301444 Tourism value VS barriers to booking trips online
by San-MartÃn, Sonia & Jiménez, Nadia & Liébana-Cabanillas, Francisco
- S0969698919301936 A supply chain coordination mechanism with suppliers’ effort performance level and fairness concern
by Liu, Yong & Wang, Dong-dong & Xu, Qian
- S0969698919302012 Why do online grocery shoppers switch? An empirical investigation of drivers of switching in online grocery
by Singh, Reema & Rosengren, Sara
- S0969698919302127 Adoption of augmented reality in online retailing and consumers’ product attitude: A cognitive perspective
by Fan, Xiaojun & Chai, Zeli & Deng, Nianqi & Dong, Xuebing
- S0969698919302334 Sustainable growth for the self-employed in the retail industry based on customer equity, customer satisfaction, and loyalty
by Kim, Woohyoung & Kim, Hyun & Hwang, Jinsoo
- S0969698919302371 A comparison of brand loyalty between on the go and take-home consumption purchases
by Trinh, Giang & Dawes, John
- S0969698919302796 The fallacy of the heavy buyer: Exploring purchasing frequencies of fresh fruit and vegetable categories
by Anesbury, Zachary William & Talbot, Danielle & Day, Chanel Andrea & Bogomolov, Tim & Bogomolova, Svetlana
- S0969698919302917 The effect of text-only versus text-and-image wine labels on liking, taste and purchase intentions. The mediating role of affective fluency
by Jaud, David A. & Melnyk, Valentyna
- S0969698919303005 Retail in my pocket– replicating and extending the construct of service quality into the mobile commerce context
by Kaatz, Christopher
- S0969698919303042 If I touch it, I will like it! The role of tactile inputs on gustatory perceptions of food items
by Pantoja, Felipe & Borges, Adilson & Rossi, Patricia & Yamim, Amanda Pruski
- S0969698919303121 Dine-in or take-out: Modeling millennials’ cooking motivation and choice
by Namin, Aidin & Ratchford, Brian T. & Saint Clair, Julian K. & Bui, My (Myla) & Hamilton, Mitchell L.
- S0969698919303960 Price recall: Brand and store type differences
by Loy, Jens-Peter & Ceynowa, Christian & Kuhn, Lena
- S0969698919304266 Beauty in the eyes of its beholders: Effects of design novelty on consumer preference
by Liu, Fu & Zhu, Zhenzhong & Chen, Haipeng (Allan) & Li, Xingbo
- S0969698919304473 The role payment depreciation in short temporal separations: Should online retailer make customers wait?
by Sharma, Dheeraj & Pandey, Shivendra
- S0969698919304503 Per piece or per kilogram? Default-unit effects in retailing
by Fecher, André & Robbert, Thomas & Roth, Stefan
- S0969698919305284 Do market prices correspond with consumer demands? Combining market valuation and consumer utility for extra virgin olive oil quality attributes in a traditional producing country
by Ballco, Petjon & Gracia, Azucena
- S0969698919305892 Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness
by Fatima, Johra Kayeser & Di Mascio, Rita & Sharma, Piyush
- S0969698919305946 How consumer ethnocentrism modulates neural processing of domestic and foreign products: A neuroimaging study
by Casado-Aranda, Luis-Alberto & Sánchez-Fernández, Juan & Ibáñez-Zapata, José-à ngel & Liébana-Cabanillas, F.J.
- S0969698919306113 Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors
by Itani, Omar S. & Jaramillo, Fernando & Paesbrugghe, Bert
- S0969698919306551 Nostalgia beats the wow-effect: Inspiration, awe and meaningful associations in augmented reality marketing
by Hinsch, Chris & Felix, Reto & Rauschnabel, Philipp A.
- S0969698919307039 Negative and positive customer shopping experience in an online context
by Barari, Mojtaba & Ross, Mitchell & Surachartkumtonkun, Jiraporn
- S0969698919308124 The role of ethical problems related to a brand in the purchasing decision process: An analysis of the moderating effect of complexity of purchase and mediation of perceived social risk
by Lopes, Evandro Luiz & Yunes, Lucas Zimbres & Bandeira de Lamônica Freire, Otávio & Herrero, Eliane & Contreras Pinochet, Luis Hernan
- S0969698919308203 Organic consumerism: A comparison between India and the USA
by Boobalan, Kirubaharan & Nachimuthu, Geetha Sulur
- S0969698919308720 Self-identity and internal environmental locus of control: Comparing their influences on green purchase intentions in high-context versus low-context cultures
by Patel, Jayesh D. & Trivedi, Rohit H. & Yagnik, Arpan
- S0969698919309452 Viability of Amazon’s driven innovations targeting shoppers’ impulsiveness
by Farah, Maya F. & Ramadan, Zahy B.
- S0969698919309646 Understanding consumers’ paths to webrooming: A complexity approach
by Aw, Eugene Cheng-Xi
- S0969698919310227 The distinct effects of gratitude and pride on donation choice and amount
by Paramita, Widya & Septianto, Felix & Tjiptono, Fandy
- S0969698919311555 Minding the competition: The drivers for multichannel service quality in fashion retailing
by Patten, Elena & Ozuem, Wilson & Howell, Kerry & Lancaster, Geoff
- S096969891930222X Small shop survival – The financial response to a global financial crisis
by Arrieta-Paredes, Mary-Paz & Hallsworth, Alan G. & Coca-Stefaniak, J. Andres
- S096969891930668X Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: Does relationship duration matter?
by Itani, Omar S. & El Haddad, Rania & Kalra, Ashish
- S096969891931210X Employee encouragement of self-disclosure in the service encounter and its impact on customer satisfaction
by Söderlund, Magnus
2020, Volume 52, Issue C
Printed from https://ideas.repec.org/s/eee/joreco10.html
