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Perceived brand authenticity and social exclusion as drivers of psychological brand ownership

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  • Kumar, Vikas
  • Kaushal, Vikrant

Abstract

Firms strive hard to make their brands imbibed in consumers’ lives. Psychological brand ownership is one of the best ways to make consumers psychologically own the brand to generate favorable behavior. Thus, it becomes imperative for firms to know about the ways through which psychological brand ownership can be induced. To this end, the current study primarily examines perceived brand authenticity and social exclusion as the important antecedents to psychological brand ownership. In total 407 responses were collected through online mode. The results demonstrate that both perceived brand authenticity and social exclusion engender a sense of psychological brand ownership. In addition, the findings also lend support to positive word of mouth and purchase intentions as the outcomes of psychological brand ownership. The study presents some important implications to both academicians and practitioners.

Suggested Citation

  • Kumar, Vikas & Kaushal, Vikrant, 2021. "Perceived brand authenticity and social exclusion as drivers of psychological brand ownership," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    • Handle: RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001454
    DOI: 10.1016/j.jretconser.2021.102579
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    Cited by:

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    2. Brüns, Jasper David & Meißner, Martin, 2024. "Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    3. Weng Marc Lim & Nishtha Malik & Sahil Gupta & Himanshu Rai, 2024. "Harnessing brand authenticity to promote prosocial service behavior," Journal of Brand Management, Palgrave Macmillan, vol. 31(4), pages 449-468, July.
    4. Aldhamiri, Ali & Carlson, Jamie & Vilches-Montero, Sonia & Rahman, Syed Mahmudur & Gudergan, Siegfried P., 2024. "What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    5. Xiaoming Fan, 2024. "The coldness of machines vs. the warmth of humans: social exclusion and compensatory consumption of handmade products," Italian Journal of Marketing, Springer, vol. 2024(3), pages 267-285, September.
    6. Hingston, Sean T. & Whelan, Jodie, 2024. "What’s mine is mine, what’s yours is yours: Contamination concerns enhance psychological ownership," Journal of Business Research, Elsevier, vol. 178(C).
    7. Mobin Fatma & Imran Khan, 2024. "Brand authenticity and consumers’ willingness to pay a premium price (WPP): The mediating role of brand identification," Journal of Brand Management, Palgrave Macmillan, vol. 31(5), pages 469-481, September.
    8. Liu, Yunxin, 2023. "How and why a touchscreen interface impacts psychological ownership and its downstream consequences," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    9. Kumar, Vikas & Kaushik, Arun K., 2022. "Engaging customers through brand authenticity perceptions: The moderating role of self-congruence," Journal of Business Research, Elsevier, vol. 138(C), pages 26-37.
    10. Liu, Fu & Wei, Haiying & Zhu, Zhenzhong & Chen, Haipeng (Allan), 2022. "Warmth or competence: Brand anthropomorphism, social exclusion, and advertisement effectiveness," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    11. Aigerim Zhakypbek & Indira Sarybayeva & Gulzhan Alimbekova & Gulnur Yesbergenova, 2024. "Causes of social exclusion of the elderly: Barriers to inclusive sustainable development," RIVISTA DI STUDI SULLA SOSTENIBILITA', FrancoAngeli Editore, vol. 0(1), pages 65-82.

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