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Relevant, or irrelevant, external factors in panic buying

Author

Listed:
  • Prentice, Catherine
  • Nguyen, Mai
  • Nandy, Purnima
  • Aswin Winardi, Michael
  • Chen, Ying
  • Le Monkhouse, Lien
  • Dominique-Ferreira, Sergio
  • Stantic, Bela

Abstract

In view of panic buying prevalence across countries during the COVID 19 pandemic, this study explores the external factors that may influence consumer engagement or disengagement with this buying behaviour and how they are related. Two studies were undertaken to achieve this research aim. The first was to explore these factors through a scale development processes. Three factors were revealed including (1) intervention and support from the government to combat and manage the pandemic, (2) intervention and support from businesses to prevent stockpiling or panic buying, and (3) influence of different categories of social groups, namely, family and relatives, peers and friends, acquaintance and non-acquainted social-media group. The second study collected data from five countries (Australia, India, China, Vietnam and Indonesia) to understand the relationship between these factors and panic buying engagement or disengagement. The rationale for the country choices has been provided in this manuscript. The results show that interventions and support from government and businesses influenced panic buying engagement, whereas social groups did not. Implications of these findings are highlighted for the relevant stakeholders.

Suggested Citation

  • Prentice, Catherine & Nguyen, Mai & Nandy, Purnima & Aswin Winardi, Michael & Chen, Ying & Le Monkhouse, Lien & Dominique-Ferreira, Sergio & Stantic, Bela, 2021. "Relevant, or irrelevant, external factors in panic buying," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    • Handle: RePEc:eee:joreco:v:61:y:2021:i:c:s0969698921001533
    DOI: 10.1016/j.jretconser.2021.102587
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    Citations

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    Cited by:

    1. Daniel, Christopher & Hernandez, Tony, 2024. "What retail apocalypse? A Delphi forecast of commercial space demand in the Toronto region," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    2. Sun, Qi & Ma, Junyong & Lu, Qihui & Gao, Yaya & Xu, Weidong, 2024. "System dynamics analysis of Retailer's emergency strategies when facing irrational demand and supply disruption," International Journal of Production Economics, Elsevier, vol. 271(C).
    3. Dash, Ganesh & Alharthi, Majed & Albarrak, Mansour & Aggarwal, Shalini, 2024. "Saudi millennials’ panic buying behavior during pandemic and post-pandemic: Role of social media addiction and religious values and commitment," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    4. Meng, Jie & Chen, Kai, 2024. "Rethinking preemptive consumption: Building mechanisms of reciprocity, contextuality, and risk hedging across scenarios," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    5. Jiang, Yi & Wang, Xueqin & Yuen, Kum Fai, 2021. "Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    6. Arnet, Sandro & Nißen, Marcia & von Wangenheim, Florian, 2024. "Don’t be a hamster! Social appeals to curb panic buying at the point-of-sale," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    7. Gigliotti, Marina & Rizzi, Francesco, 2023. "Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    8. Soltanzadeh, Shima & Rafiee, Majid & Weber, Gerhard-Wilhelm, 2024. "Disruption, panic buying, and pricing: A comprehensive game-theoretic exploration," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    9. Ma, Xuan & Yu, Deqing & Wang, Ke, 2024. "Unraveling the intricacies of panic buying: An evolutionary game-theoretic exploration of the evolution and intervention," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    10. Chen, Tinggui & Jin, Yumei & Yang, Jianjun & Cong, Guodong, 2022. "Identifying emergence process of group panic buying behavior under the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    11. Hussain, Sajjad & Raza, Ali & Haider, Ali & Ishaq, Muhammad Ishtiaq & Talpur, Qurat-ul-ain, 2023. "Fear of missing out and compulsive buying behavior: The moderating role of mindfulness," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).

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