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Content
2021, Volume 63, Issue C
- S0969698921003131 Taking advantage of the gluten-free opportunity: Assortment as the key driver for modern grocery retailers
by Fornari, Edoardo & Fornari, Daniele & Grandi, Sebastiano & Iuffmann Ghezzi, Alessandro & Menegatti, Mario
- S0969698921003143 Purchasing veg private labels? A comparison between occasional and regular buyers
by Martinelli, Elisa & De Canio, Francesca
- S0969698921003155 It's not there, I love it! How relevance to objective needs of an unavailable item impacts emotions, store image, and behavior
by Kowalczyk, Liliana & Breugelmans, Els & Campo, Katia
- S0969698921003179 Social media and sustainable purchasing attitude: Role of trust in social media and environmental effectiveness
by Zafar, Abaid Ullah & Shen, Jie & Ashfaq, Muhammad & Shahzad, Mohsin
- S096969892100223X Show me your mobile and I will tell you who you are: Forecasting consumer compassion and altruism behaviour through smartphone type and usage
by Anand, Amitabh & Vessal, Saeedeh Rezeaee & Rathi, Kishore & Ameen, Nisreen
- S096969892100240X Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase
by Mencarelli, Rémi & Rivière, Arnaud & Lombart, Cindy
- S096969892100254X Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness
by Gao, Mengjia & Huang, Lin
- S096969892100271X Appreciation vs. apology: When and why does face covering requirement increase revisit intention?
by Luo, Anqi & Ye, Tian & Xue, Xunyue & Mattila, Anna S.
- S096969892100285X Beyond classical van Westendorp: Assessing price sensitivity for variants of algae-based meat substitutes
by Weinrich, Ramona & Gassler, Birgit
- S096969892100299X The impact of online celebrity in livestreaming E-commerce on purchase intention from the perspective of emotional contagion
by Meng, Lu (Monroe) & Duan, Shen & Zhao, Yijun & Lü, Kevin & Chen, Siyun
- S096969892100309X Standing up for or against: A text-mining study on the recommendation of mobile payment apps
by Verkijika, Silas Formunyuy & Neneh, Brownhilder Ngek
2021, Volume 62, Issue C
- S0969698921001491 The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China
by Tian, Xin & Cao, Shasha & Song, Yan
- S0969698921001570 When should star power and eWOM be responsible for the box office performance? - An empirical study based on signaling theory
by Fan, Liu & Zhang, Xiaoping & Rai, Laxmisha
- S0969698921001594 Price and quality decisions in a vertically-differentiated supply chain with an “Online-to-Store†channel
by Hou, Rui & Zhao, You & Zhu, Mengqiang & Lin, Xiaogang
- S0969698921001612 Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions
by Kumar, Sushant & Shah, Arunima
- S0969698921001624 Determinants of purchase luxury counterfeit products in social commerce: The mediating role of compulsive internet use
by Islam, Tahir & Pitafi, Abdul Hameed & Akhtar, Naeem & Xiaobei, Liang
- S0969698921001636 Using online data for offline decisions: A geostatistical approach for evaluating the patronage potential of a baby-care retailer
by Mahama-Musah, Fuseina & Schoutteet, Penelope & Vanhaverbeke, Lieselot
- S0969698921001648 Examining the relationship between customer bonding, customer participation, and customer satisfaction
by Yi, Ho-Taek & Yeo, ChanKoo & Amenuvor, Fortune Edem & Boateng, Henry
- S0969698921001661 The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety
by Omar, Nor Asiah & Nazri, Muhamad Azrin & Ali, Mohd Helmi & Alam, Syed Shah
- S0969698921001673 Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators
by Harun, Ahasan & Rokonuzzaman, Md
- S0969698921001685 All's well that ends well: Effective recovery from failures during the delivery phase of e-retailing process
by Jafarzadeh, Hamed & Tafti, Mahdi & Intezari, Ali & Sohrabi, Babak
- S0969698921001697 Your receipt is in the bag: Service and temporal effects as factors of customer engagement formation during acquisition
by Harman, David M. & Porter, Michael C.
- S0969698921001703 Investigating consumer binge-watching behavior: A valence framework perspective
by Song, Lianlian & Hu, Baixue & Mou, Jian
- S0969698921001715 Using food pictorial metaphor in the advertising of non-food brands: An exploratory investigation of consumer interpretation and affective response
by Boujena, Othman & Ulrich, Isabelle & Piris, Yolande & Chicheportiche, Laëtitia
- S0969698921001727 A psychological approach to Bitcoin usage behavior in the era of COVID-19: Focusing on the role of attitudes toward money
by Kim, Minseong
- S0969698921001739 How does shopping duration evolve and influence buying behavior? The role of marketing and shopping environment
by Li, Xi & Dahana, Wirawan Dony & Ye, Qiongwei & Peng, Luluo & Zhou, Jiaying
- S0969698921001740 Role of mobile food-ordering applications in developing restaurants’ brand satisfaction and loyalty in the pandemic period
by Dirsehan, Taşkın & Cankat, Ece
- S0969698921001752 Antecedents and consequences of customer flexibility: Establishing the link to firm competitive advantage
by Ghomi, Vahid & Gligor, David & Parast, Mahour & Shokoohyar, Sina & Esfahani, Mina Ghofrani
- S0969698921001764 “Alexafying†shoppers: The examination of Amazon's captive relationship strategy
by Ramadan, Zahy B.
- S0969698921001776 Brand experience and consumers' social interactive engagement with brand page: An integrated-marketing perspective
by Paramita, Widya & Chan Nhu, Huynh Ba & Ngo, Liem Viet & Minh Tran, Quan Ha & Gregory, Gary
- S0969698921001788 Digital coupon promotion and platform selection in the presence of delivery effort
by Jiang, Yuqing & Liu, Fan & Lim, Andrew
- S0969698921001806 The rise of the grocerant: Patrons’ in-store dining experiences and consumption behaviors at grocery retail stores
by Ham, Sunny & Lee, Kai-Sean & Koo, Bonhak & Kim, Seoyoung & Moon, Hyeyoung & Han, Heesup
- S0969698921001831 Perception value of product-service systems: Neural effects of service experience and customer knowledge
by Zhao, Meina & Wang, Xuqi
- S0969698921001843 Mixed emotional appeal enhances positive word-of-mouth: The moderating role of narrative person
by Quach, Sara & Septianto, Felix & Thaichon, Park & Chiew, Tung Moi
- S0969698921001855 Analysing the drivers of customer happiness at authorized workshops and improving retention
by Kumar, Anil
- S0969698921001971 Determinants and consequences of service experience toward small retailer platform business model: Stimulus–organism–response perspective
by Lian, Jiunn-Woei
- S0969698921001983 Collaborative consumption in China: An empirical investigation of its antecedents and consequences
by Ni, Shaowen
- S0969698921001995 How can Indian small-scale fashion retailers survive COVID-19 disruption?-A Brand Portfolio Optimization Perspective
by Sinha, Priyank & Sainy, Romi
- S0969698921002009 The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
by Kim, Jinkyung Jenny & Han, Heesup & Ariza-Montes, Antonio
- S0969698921002010 Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers
by Dugar, Anurag & Chamola, Pankaj
- S0969698921002022 Hedonic prices for the fruit market in Bangladesh: Lessons from guava and hog plum purchase decisions
by Hossain, Afjal & Badiuzzaman,
- S0969698921002034 How does the biophilic design of building projects impact consumers’ responses? – Case of retail stores
by Esan-Ojuri, Omoleye & You, Hyunwook
- S0969698921002046 Does educating customers create positive word of mouth?
by Sun, Xiaochi & Foscht, Thomas & Eisingerich, Andreas B.
- S0969698921002058 Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework
by Frasquet, Marta & Miquel-Romero, Maria-Jose
- S0969698921002071 The effects of age cues on preferences for organic food: The moderating role of message claim
by Septianto, Felix & Kemper, Joya A.
- S0969698921002083 Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain?
by Qin, Li & De-Juan-Vigaray, MarÃa D.
- S0969698921002095 Why do consumers buy green apparel? The role of dispositional traits, environmental orientation, environmental knowledge, and monetary incentive
by Sadiq, Mohd & Bharti, Kumkum & Adil, Mohd & Singh, Ramendra
- S0969698921002101 Is self-knowledge the ultimate prize? A quantitative analysis of participation choice in online ideation crowdsourcing contests
by Dargahi, Rambod & Namin, Aidin & Ketron, Seth C. & Saint Clair, Julian K.
- S0969698921002113 COVID-19 and retail: The catalyst for e-commerce in Belgium?
by Beckers, Joris & Weekx, Simon & Beutels, Philippe & Verhetsel, Ann
- S0969698921002125 Incorporating sales and marketing considerations into a competitive multi-echelon distribution network design problem with pricing strategy in a stochastic environment
by Nasiri, G. Reza & Deymeh, Hadi & Karimi, Behrooz & Miandoabchi, Elnaz
- S0969698921002137 Service with improper requests: How fellow customers interpret Employee's judgment call
by Zhou, Lanlan & Gao, Min & Kou, Yan & Yang, Jianchun
- S0969698921002149 Social media content strategy for sport clubs to drive fan engagement
by Annamalai, Balamurugan & Yoshida, Masayuki & Varshney, Sanjeev & Pathak, Atul Arun & Venugopal, Pingali
- S0969698921002150 “Yes, we do. Why not use augmented reality?†customer responses to experiential presentations of AR-based applications
by Hsu, Sheila Hsuan-Yu & Tsou, Hung-Tai & Chen, Ja-Shen
- S0969698921002174 Social capital, user motivation, and collaborative consumption of online platform services
by Kim, Eunjin & Yoon, Sungjun
- S0969698921002186 Actual consumers' response to purchase refurbished smartphones: Exploring perceived value from product reviews in online retailing
by Nasiri, Mohammad Sadegh & Shokouhyar, Sajjad
- S0969698921002198 Satellite fans: Does sport nostalgia influence purchase intention toward sponsors’ products?
by Cho, Heetae & Lee, Hyun-Woo & Chiu, Weisheng
- S0969698921002204 Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior
by Gidlöf, Kerstin & Lahm, Erik Stoltenberg & Wallin, Annika & Otterbring, Tobias
- S0969698921002216 ‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
by Yousaf, Anish & Mishra, Abhishek & Gupta, Anil
- S0969698921002228 Measuring the role of factors on website effectiveness using vector autoregressive model
by Roy, Gobinda & Sharma, Swati
- S0969698921002253 Consumer perceptions to support IoT based smart parcel locker logistics in China
by Tang, Yuk Ming & Chau, Ka Yin & Xu, Duo & Liu, Xiaoyun
- S0969698921002277 Robotic service quality – Scale development and validation
by Prentice, Catherine & Nguyen, Mai
- S0969698921002289 Forecasting intermittent demand for inventory management by retailers: A new approach
by Tian, Xin & Wang, Haoqing & E, Erjiang
- S0969698921002290 Subscription and casual customers’ differential sensitivity to meteorological characteristics
by Sinha, Rajesh Kumar
- S0969698921002320 Analyzing the effects of private-label supplier disclosure on retailer image
by Pérez-SantamarÃa, Samanta & Martos-Partal, Mercedes
- S0969698921002368 The role of human interaction in complaint handling
by Jeanpert, Sophie & Jacquemier-Paquin, Laure & Claye-Puaux, Sophie
- S0969698921002381 How the destination short video affects the customers' attitude: The role of narrative transportation
by Cao, Xinyue & Qu, Zhirui & Liu, Yan & Hu, JiaJing
- S0969698921002393 Depicting eaters and non-eaters of abnormal fruits and vegetables: Reflections of self-identity and food culture
by Debucquet, Gervaise & Lombart, Cindy & Labbé-Pinlon, Blandine
- S096969892100165X Predicting resilience in retailing using grey theory and moving probability based Markov models
by Rajesh, R. & Agariya, Arun Kumar & Rajendran, Chandrasekharan
- S096969892100179X Social distancing in retail: Influence of perceived retail crowding and self-efficacy on employees’ perceived risks
by Chang, Tsung-Sheng
- S096969892100182X External pressure or internal culture? An innovation diffusion theory account of small retail businesses’ social media use
by Kwon, Wi-Suk & Woo, Hongjoo & Sadachar, Amrut & Huang, Xiao
- S096969892100196X Big social data and customer decision making in vegetarian restaurants: A combined machine learning method
by Nilashi, Mehrbakhsh & Ahmadi, Hossein & Arji, Goli & Alsalem, Khalaf Okab & Samad, Sarminah & Ghabban, Fahad & Alzahrani, Ahmed Omar & Ahani, Ali & Alarood, Ala Abdulsalam
- S096969892100206X Hofstede's individual-level indulgence dimension: Scale development and validation
by Heydari, Ali & Laroche, Michel & Paulin, Michèle & Richard, Marie-Odile
- S096969892100237X How scolding can encourage consumer engagement with plastic waste issue? The moderating role of consumers’ mindset
by Bandyopadhyay, Argho & Septianto, Felix & Nallaperuma, Kaushalya
2021, Volume 61, Issue C
- S0969698918310713 To look tasty, let's show the ingredients! Effects of ingredient images on implicit tasty–healthy associations for packaged products
by Capelli, Sonia & Thomas, Fanny
- S0969698918310816 The biasing effect of evocative attributes at the implicit and explicit level: The tradition halo and the industrial horn in food products evaluations
by Richetin, Juliette & Demartini, Eugenio & Gaviglio, Anna & Ricci, Elena Claire & Stranieri, Stefanella & Banterle, Alessandro & Perugini, Marco
- S0969698918310944 Consumer response to service brand physical elements: Using a semantic priming task to explore implicit understanding of service brand meaning
by Belboula, Imène & Ackermann, Claire-Lise
- S0969698918310981 Capturing implicit texture–flavour associations to predict consumers’ new product preferences
by Cuny, Caroline & Petit, Cécile & Allain, Gaël
- S0969698918311603 Shape congruence in product design: Impacts on automatically activated attitudes
by Pleyers, Gordy
- S0969698919301067 Consumers’ implicit attitudes toward corporate social responsibility and corporate abilities: Examining the influence of bank governance using the implicit association test
by Lecuyer, Charlotte & Capelli, Sonia & Sabadie, William
- S0969698921000643 Customer reactions to self-checkout discontinuance
by Rinta-Kahila, Tapani & Penttinen, Esko & Kumar, Ashish & Janakiraman, Ramkumar
- S0969698921000722 The role of culture and personality traits in board game habits and attitudes: Cross-cultural comparison between Denmark, Germany, and USA
by Bar, Amit & Otterbring, Tobias
- S0969698921000734 Brand and quality effects on introduction of store brand products
by Al-Monawer, Nasser & Davoodi, Mehdi & Qi, Lian
- S0969698921000758 Determining factors and impacts of the intention to adopt mobile banking app in Cameroon: Case of SARA by afriland First Bank
by Kala Kamdjoug, Jean Robert & Wamba-Taguimdje, Serge-Lopez & Wamba, Samuel Fosso & Kake, Ingrid Bive'e
- S0969698921000771 The influence of human crowding and store messiness on consumer purchase intention– the role of contamination and scarcity perceptions
by Gupta, Shipra & Coskun, Merve
- S0969698921000783 Scarcity signaling in sales promotion: An evolutionary perspective of food choice and weight status
by Peschel, Anne O.
- S0969698921000795 Chirping birds and barking dogs: The interactive effect of ambient sensory cue source and valence on consumers’ choice of natural products
by Esteky, Sina
- S0969698921000801 Customers’ intention to adopt smart lockers in last-mile delivery service: A multi-theory perspective
by Tsai, Yao-Te & Tiwasing, Praewwanit
- S0969698921000825 Shifts in consumer behavior towards organic products: Theory-driven data analytics
by Taghikhah, Firouzeh & Voinov, Alexey & Shukla, Nagesh & Filatova, Tatiana
- S0969698921000837 The roles of sensory perceptions and mental imagery in consumer decision-making
by Kim, Minjeong & Kim, Jung-Hwan & Park, Minjung & Yoo, Jungmin
- S0969698921000862 Short-term and long-term effects of touchpoints on customer perceptions
by Cambra-Fierro, Jesús & Polo-Redondo, Yolanda & Trifu, Andreea
- S0969698921000886 Encouraging healthy choices in the retail store environment: Combining product information and shelf allocation
by Grandi, Benedetta & Burt, Steve & Cardinali, Maria Grazia
- S0969698921000904 Segmentation of both reviewers and businesses on social media
by Moon, Sangkil & Jalali, Nima & Erevelles, Sunil
- S0969698921000916 Enhancing subscription-based ecommerce services through gambled price discounts
by Tan, Wee-Kheng & Chen, Bo-Hsiang
- S0969698921000928 Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia
by Grimmer, Louise
- S0969698921000941 A tale of two recommender systems: The moderating role of consumer expertise on artificial intelligence based product recommendations
by Chinchanachokchai, Sydney & Thontirawong, Pipat & Chinchanachokchai, Punjaporn
- S0969698921000953 Online fraudulent returns in Taiwan: The impacts of e-retailers’ transaction ethics and consumer personality
by Chang, Hsiu-Hua & Guo, Yi-Yan
- S0969698921000965 Case based models of the relationship between consumer resistance to innovation and customer churn
by Sun, Yang
- S0969698921000977 Intrinsic motivation of luxury consumers in an emerging market
by Shahid, Shadma & Paul, Justin
- S0969698921000989 Immediate or delayed! Whether various types of consumer sales promotions drive impulse buying?: An empirical investigation
by Bandyopadhyay, Nirmalya & Sivakumaran, Bharadhwaj & Patro, Sanjay & Kumar, Ravi Shekhar
- S0969698921000990 SKU performance and distribution: A large-scale analysis of the role of product characteristics with store scanner data
by Hirche, Martin & Greenacre, Luke & Nenycz-Thiel, Magda & Loose, Simone & Lockshin, Larry
- S0969698921001004 How social distance affects the intention and behavior of collaborative consumption: A study based on online car-hailing service
by Huang, Lu & Li, Yuan & Huang, Xing & Zhou, Liying
- S0969698921001089 The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective
by Eger, LudvÃk & Komárková, Lenka & Egerová, Dana & MiÄ Ãk, Michal
- S0969698921001120 Digitally enabling sustainable food shopping: App glitches, practice conflicts, and digital failure
by Fuentes, Christian & Cegrell, Olivia & Vesterinen, Josefine
- S0969698921001132 Risk-reduction strategies in competitive convenience retail: How brand confusion can impact choice among existing similar alternatives
by Shiu, Jerry Yuwen
- S0969698921001144 Value co-creation and social media: Investigating antecedents and influencing factors in the U.S. retail banking industry
by Casper Ferm, Lars-Erik & Thaichon, Park
- S0969698921001156 Behavioral reasoning perspectives to brand love toward natural products: Moderating role of environmental concern and household size
by Sreen, Naman & Dhir, Amandeep & Talwar, Shalini & Tan, Teck Ming & Alharbi, Fatimah
- S0969698921001168 A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing
by Tueanrat, Yanika & Papagiannidis, Savvas & Alamanos, Eleftherios
- S0969698921001181 Analyzing the relationship between CSR and reputation in the banking sector
by Ruiz, Belén & GarcÃa, Juan A.
- S0969698921001193 Following you wherever you go: Mobile shopping ‘cart-checkout’ abandonment
by Kapoor, Anuj Pal & Vij, Madhu
- S0969698921001211 Information overload and fake news sharing: A transactional stress perspective exploring the mitigating role of consumers’ resilience during COVID-19
by Bermes, Alena
- S0969698921001223 Do you bear to reject them? The effect of anthropomorphism on empathy and consumer preference for unattractive produce
by Chen, Tong & Razzaq, Amar & Qing, Ping & Cao, Binbin
- S0969698921001235 Retailers’ coalition and quantity discounts under demand uncertainty
by Heydari, Jafar & Momeni, Behnam
- S0969698921001247 The link between corporate social responsibility and customer loyalty: Empirical evidence from the Islamic banking industry
by Muflih, Muhammad
- S0969698921001259 Examining the influence of cultural and ethical ideology on consumers’ perceptions about the ethics of online retailers and its effects on their loyalty
by Aboul-Dahab, Sameh & Agag, Gomaa & Hassan Abdelmoety, Ziad
- S0969698921001260 How to prevent food waste behaviour? A deep empirical research
by Aka, Salih & Buyukdag, Naci
- S0969698921001272 Exploring information technology success of Augmented Reality Retail Applications in retail food chain
by Chiu, Candy Lim & Ho, Han-Chiang & Yu, Tiancheng & Liu, Yijun & Mo, Yuwen
- S0969698921001284 Conceptualization of e-servicescapes in the fitness applications and wearable devices context: Multi-dimensions, consumer satisfaction, and behavioral intention
by Kim, Minseong
- S0969698921001296 Joint service, pricing and advertising strategies with tourists’ green tourism experience in a tourism supply chain
by Ma, Shigui & He, Yong & Gu, Ran
- S0969698921001302 Determinants of holistic passenger experience in public transportation: Scale development and validation
by Ittamalla, Rajesh & Srinivas Kumar, Daruri Venkata
- S0969698921001314 Factors influencing consumers' purchase decision-making in O2O business model: Evidence from consumers' overall evaluation
by Wang, Chong & Wang, Yanqing & Wang, Jixiao & Xiao, Jiuling & Liu, Jian
- S0969698921001326 RFM-based repurchase behavior for customer classification and segmentation
by Rahim, Mussadiq Abdul & Mushafiq, Muhammad & Khan, Salabat & Arain, Zulfiqar Ali
- S0969698921001338 The role of cognitive and affective responses in the relationship between internal and external stimuli on online impulse buying behavior
by Kimiagari, Salman & Asadi Malafe, Neda Sharifi
- S0969698921001351 I need to touch it to buy it! How haptic information influences consumer shopping behavior across channels
by De Canio, Francesca & Fuentes-Blasco, Maria
- S0969698921001363 Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown
by Guthrie, Cameron & Fosso-Wamba, Samuel & Arnaud, Jean Brice
- S0969698921001375 An exploratory study on factors contributing to job dissatisfaction of retail employees in India
by Pandey, Pallavi & Singh, Saumya & Pathak, Pramod
- S0969698921001387 Where to refuel: Modeling on-the-way choice of convenience outlet
by Pramono, Ari & Oppewal, Harmen
- S0969698921001399 A neural network based price sensitive recommender model to predict customer choices based on price effect
by Chen, Shiuann-Shuoh & Choubey, Bhaskar & Singh, Vinay
- S0969698921001405 The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions
by Cheung, Man Lai & Pires, Guilherme D. & Rosenberger, Philip J. & Leung, Wilson K.S. & Salehhuddin Sharipudin, Mohamad-Noor
- S0969698921001417 The impact of user perceptions of AR on purchase intention of location-based AR navigation systems
by Jung, Timothy Hyungsoo & Bae, Sujin & Moorhouse, Natasha & Kwon, Ohbyung
- S0969698921001429 Shopping centers revisited: The interplay between consumers’ spontaneous online communications and retail planning
by Pantano, Eleonora & Dennis, Charles & De Pietro, Michela
- S0969698921001430 Does playing a video game really result in improvements in psychological well-being in the era of COVID-19?
by Kim, Minseong
- S0969698921001442 How do firms handle variability in customer experience? A dynamic approach to better understanding customer retention
by Cambra-Fierro, Jesús & Gao, Lily (Xuehui) & Melero-Polo, Iguácel & Trifu, Andreea
- S0969698921001454 Perceived brand authenticity and social exclusion as drivers of psychological brand ownership
by Kumar, Vikas & Kaushal, Vikrant
- S0969698921001466 The social media response to the rollout of legalized cannabis retail in Ontario, Canada
by Aversa, Joseph & Jacobson, Jenna & Hernandez, Tony & Cleave, Evan & Macdonald, Michael & Dizonno, Stephanie
- S0969698921001478 Investigating the impact of shopper personality on behaviour in immersive Virtual Reality store environments
by Schnack, Alexander & Wright, Malcolm J. & Elms, Jonathan
- S0969698921001508 Customer pre-participatory social media drivers and their influence on attitudinal loyalty within the retail banking industry: A multi-group analysis utilizing social exchange theory
by Casper Ferm, Lars-Erik & Thaichon, Park
- S0969698921001521 Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers’ impulse purchase behavior – Do the store ambience and salesperson interactions really matter?
by Katakam, Bharath Shashanka & Bhukya, Ramulu & Bellamkonda, Raja Shekhar & Samala, Nagaraj
- S0969698921001533 Relevant, or irrelevant, external factors in panic buying
by Prentice, Catherine & Nguyen, Mai & Nandy, Purnima & Aswin Winardi, Michael & Chen, Ying & Le Monkhouse, Lien & Dominique-Ferreira, Sergio & Stantic, Bela
- S0969698921001545 Customer segmentation by web content mining
by Zhou, Jinfeng & Wei, Jinliang & Xu, Bugao
- S0969698921001557 Psychological antecedents of consumer trust in CRM campaigns and donation intentions: The moderating role of creativity
by Thomas, Sujo & Jadeja, Ashwin
- S0969698921001569 Consistent price endings increase consumers perceptions of cheapness
by Hung, Hui-Hsi & Cheng, Yin-Hui & Chuang, Shih-Chieh & Yu, Annie Pei-I & Lin, Yu-Ting
- S0969698921001582 Price versus service: Can retailers beat showrooming with competence?
by Schneider, Patricia J. & Zielke, Stephan
- S0969698921001600 Peer presence promotes popular choices: A “Spicy†field study on social influence and brand choice
by Otterbring, Tobias
- S096969891831097X Unravelling the intellectual discourse of implicit consumer cognition: A bibliometric review
by Wörfel, Philipp
- S096969892100093X Optimal pricing in social networks considering reference price effect
by Duan, Yongrui & Feng, Yixuan
- S096969892100117X The future of service: The power of emotion in human-robot interaction
by Chuah, Stephanie Hui-Wen & Yu, Joanne
- S096969892100120X Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency
by Parsad, Chandan & Prashar, Sanjeev & Vijay, T. Sai & Kumar, Mukesh
- S096969892100134X “I just like this e-Retailer†: Understanding online consumers repurchase intention from relationship quality perspective
by Antwi, Samuel
- S096969892100148X Bandwagon vs snob luxuries: Targeting consumers based on uniqueness dominance
by Das, Manish & Habib, Mohshin & Saha, Victor & Jebarajakirthy, Charles
- S096969892100151X Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer
by Belanche, Daniel & Casaló, Luis V. & Flavián, Marta & Ibáñez-Sánchez, Sergio
2021, Volume 60, Issue C
- S0969698920314107 A cross-country comparison of online deal popularity effect
by Kao, Karen C. & Rao Hill, Sally & Troshani, Indrit
- S0969698920314284 Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons: Dual mediation paths and moderating role of service role identity
by Tuan, Luu Trong & Ngan, Vu Thanh
- S0969698920314296 Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps
by Lim, Xin-Jean & Cheah, Jun-Hwa & Ng, Siew Imm & Kamal Basha, Norazlyn & Liu, Yide
- S0969698920314314 A study on factors affecting service quality and loyalty intention in mobile banking
by Zhou, Qingji & Lim, Fong Jie & Yu, Han & Xu, Gaoqian & Ren, Xiaoyu & Liu, Dan & Wang, Xiangxin & Mai, Xinda & Xu, Hong
- S0969698920314375 Digital humans in fashion: Will consumers interact?
by Silva, Emmanuel Sirimal & Bonetti, Francesca
- S0969698920314387 Temporary rules of retail product sales time series based on the matrix profile
by Li, Hailin & Wu, Yenchun Jim & Zhang, Shijie & Zou, Jinchuan
- S0969698920314399 What influences consumers’ intention to purchase organic personal care products? The role of social reassurance
by Zollo, Lamberto & Carranza, RocÃo & Faraoni, Monica & DÃaz, Estrella & MartÃn-Consuegra, David
- S0969698920314405 When less is more? The contingent effect of product supply limitation in the release of new electronic products
by Li, Hui & Xu, Yunjie & Huang, Lihua
- S0969698920314417 Customers focus and impulse buying at night markets
by Liang, Chih-Chin & Yu, Annie Pei-I & Le, Thi Hong
- S0969698921000072 Dynamic cooperative promotion in the presence of consumer reference effect with competing retailers
by Huang, Zongsheng & Bai, Peijie
- S0969698921000084 Applying the Kano model to investigate the quality of transportation services at mega events
by Chen, Mu-Chen & Hsu, Chia-Lin & Huang, Chun-Han
- S0969698921000096 Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy
by Peluso, Alessandro M. & Pichierri, Marco & Pino, Giovanni
- S0969698921000102 What drives brand love and purchase intentions toward the local food distribution system? A study of social media-based REKO (fair consumption) groups
by Kumar, Sushant & Murphy, Mikko & Talwar, Shalini & Kaur, Puneet & Dhir, Amandeep
- S0969698921000114 The role of brand strength, type, image and product-category fit in retail brand collaborations
by Mitchell, Vincent Wayne & Balabanis, George
- S0969698921000126 Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers
by Untaru, Elena-Nicoleta & Han, Heesup
- S0969698921000138 Incorporating big data within retail organizations: A case study approach
by Aversa, Joseph & Hernandez, Tony & Doherty, Sean
- S0969698921000151 A game theoretic approach for analyzing the competition between national and store brands by considering store loyalty
by Assarzadegan, Parisa & Hejazi, Seyed Reza
- S0969698921000163 Building chain loyalty in grocery retailing by means of loyalty programs – A study of ‘the Norwegian case’
by Nesset, Erik & Bergem, Ola & Nervik, Bjørn & Schiøll Sørlie, Even & Helgesen, Øyvind
- S0969698921000175 Ways of shopping & retail mix at the Greengrocer's
by Arenas-Gaitán, Dr Jorge & Peral-Peral, Dra Begoña & Dr Jesús Reina-Arroyo,
- S0969698921000187 Looking at the brain: Neural effects of “made in†labeling on product value and choice
by Luis-Alberto, Casado-Aranda & Angelika, Dimoka & Juan, Sánchez-Fernández
- S0969698921000199 Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age
by Rather, Raouf Ahmad & Hollebeek, Linda D.
- S0969698921000205 The moderating effect of average wage and number of stores on private label market share: A hierarchical linear model analysis
by Mao, Zhixin & Duan, Yongrui & Yao, Yuliang & Huo, Jiazhen
- S0969698921000217 Panic buying: The effect of thinking style and situational ambiguity
by Herjanto, Halimin & Amin, Muslim & Purington, Elizabeth F.
- S0969698921000229 Exploring customer engagement in the product vs. service context
by Behnam, Mohsen & Hollebeek, Linda D. & Clark, Moira K. & Farabi, Reza
- S0969698921000230 The role of product history in consumer response to online second-hand clothing retail service based on circular fashion
by Kim, Naeun (Lauren) & Woo, Hongjoo & Ramkumar, Bharath
- S0969698921000242 Out-of-stock justifications and consumers’ behavioral outcomes– exploring the role of product type and sales level information in out-of-stock situations
by Ezhil Kumar, Madhumitha & Sharma, Dheeraj P. & Tapar, Archit V.
- S0969698921000254 Nicknames as identity badges: How self-reflective nicknames can facilitate users’ online social interactions
by Zhou, Fei & Mou, Jian & He, Meixian & Kim, Jongki
- S0969698921000266 Does managing customer accounts receivable impact customer relationships, and sales performance? An empirical investigation
by Singh, Ramendra Pratap & Singh, Ramendra & Mishra, Prashant
- S0969698921000308 Augmented reality in smart retailing: A (n) (A) Symmetric Approach to continuous intention to use retail brands’ mobile AR apps
by Nikhashemi, S.R. & Knight, Helena H. & Nusair, Khaldoon & Liat, Cheng Boon
- S0969698921000321 Identifying antecedent conditions for luxury brand purchase
by Jin, Ting & Prentice, Catherine & Shao, Wei
- S0969698921000333 Why are you so tolerant? Towards the relationship between consumer expectations and level of involvement
by Pereira Filho, Evadio & Moreno Añez, Miguel Eduardo
- S0969698921000345 M-commerce: The nexus between mobile shopping service quality and loyalty
by Omar, Suha & Mohsen, Kholoud & Tsimonis, Georgios & Oozeerally, Adam & Hsu, Jen-Hsien
- S0969698921000357 Behavioural and psychographic characteristics of supermarket catalogue users
by Tan, Pei Jie & Tanusondjaja, Arry & Corsi, Armando & Lockshin, Larry & Villani, Christopher & Bogomolova, Svetlana
- S0969698921000369 The interactive effect of numerical precision and message framing in increasing consumer awareness of food waste issues
by Khalil, Mary & Septianto, Felix & Lang, Bodo & Northey, Gavin
- S0969698921000370 The effect of mental availability on snack food choices
by Stocchi, Dr Lara & Kemps, Eva & Anesbury, Dr Zachary
- S0969698921000382 A replication study of the credit card effect on spending behavior and an extension to mobile payments
by Liu, Yunxin & Dewitte, Siegfried
- S0969698921000394 Determinants of online food purchasing: The impact of socio-demographic and situational factors
by Dominici, Andrea & Boncinelli, Fabio & Gerini, Francesca & Marone, Enrico
- S0969698921000400 Conducting qualitative and quantitative analyses of sustainable behaviour
by Liu, Chih-Hsing
- S0969698921000412 Making decision with an alternative mind-set: Predicting entrepreneurial intention toward f-commerce in a cross-country context
by Ashraf, Mohammad Ali & Alam, Mirza Mohammad Didarul & Alexa, Lidia
- S0969698921000424 Managing loyalty program communications in the digital era: Does culture matter?
by Yang, Morgan X. & Zeng, Kevin J. & Chan, Haksin & Yu, Irina Y.
- S0969698921000436 Uniqueness and luxury: A moderated mediation approach
by Jebarajakirthy, Charles & Das, Manish
- S0969698921000448 How attachment affects user stickiness on live streaming platforms: A socio-technical approach perspective
by Li, You & Li, Xiaolin & Cai, Jiali
- S0969698921000461 Does online observational learning matter? Empirical evidence from panel data
by Lu, Jian & Su, Xiang & Diao, Yajing & Wang, Nianxin & Zhou, Bin
- S0969698921000473 Building consumer loyalty through e-shopping experiences: The mediating role of emotions
by Cachero-MartÃnez, Silvia & Vázquez-Casielles, Rodolfo
- S0969698921000485 Branded app atmospherics: Examining the effect of pleasure–arousal–dominance in brand relationship building
by Hsieh, Sara H. & Lee, Crystal T. & Tseng, Timmy H.
- S0969698921000497 The role of social media in internet banking transition during COVID-19 pandemic: Using multiple methods and sources in qualitative research
by Naeem, Muhammad & Ozuem, Wilson
- S0969698921000503 Insights and anatomy of brand experience in app-based retailing (eRBX): Critical play of physical evidence and enjoyment
by Mondal, Jalaluddin & Chakrabarti, Somnath
- S0969698921000515 Pricing, greening, and transparency decisions considering the impact of government subsidies and CSR behavior in supply chain decisions
by Khosroshahi, Hossein & Dimitrov, Stanko & Hejazi, Seyed Reza
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