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Content
2024, Volume 81, Issue C
- S0969698924002650 The human touch vs. AI efficiency: How perceived status, effort, and loyalty shape consumer satisfaction with preferential treatment
by Choi, Sunhwa & Yi, Youjae & Zhao, Xiaohong
- S0969698924002662 Consumer empowerment in the ethical spectrum: Rethinking retention in live-streaming markets
by Gegen tana, & Chai, Junwu & Li, Hengyu
- S0969698924002674 Visual metaphors and white space: How the visual rhetorical language in advertising influences consumer responses to paradox brands
by Huang, Xiaozhi & Wei, Meiting & Cao, Xin
- S0969698924002686 Nonverbal communication of dual anchors in live streaming and its effects on sales
by Liu, Jinghua & Zhao, Jichang
- S0969698924002698 Future research directions: Enhancing the citizenship experience
by Kuppelwieser, Volker G. & Klaus, Philipp Phil
- S0969698924002704 Optimizing live streaming features to enhance customer immersion and engagement: A comparative study of live streaming genres in China
by Tian, Yu & Frank, Björn
- S0969698924002716 Crafting clarity: Leveraging large language models to decode consumer reviews
by Praveen, S.V. & Gajjar, Pranshav & Ray, Rajeev Kumar & Dutt, Ashutosh
- S0969698924002728 Impact of COVID-19 pandemic on online consumption share: Evidence from China's mobile payment data
by Xiong, Yanyan & Cui, Xue & Yu, Liuming
- S0969698924002741 Effects of sentiment quantity, dispersion, and dissimilarity on online review forwarding behavior: An empirical analysis
by Wang, Yuqiu & Ngai, Eric W.T. & Li, Kai
- S0969698924002753 Online, offline, and buy-online-pick-up-in-store retail strategy under a dual-channel advertisement driven demand
by Sarkar, Biswajit & Amankou, Kunomboua Anicet Cyrille & Sarkar, Mitali & Seo, Yong Won
- S0969698924002765 Impact of heuristic–systematic cues on the purchase intention of the electronic commerce consumer through the perception of product quality
by Rosillo-DÃaz, Elena & Muñoz-Rosas, Juan Francisco & Blanco-Encomienda, Francisco Javier
- S0969698924002777 The impact of live-streaming interactivity on live-streaming sales mode based on game-theoretic analysis
by Fan, Xiaojun & Zhang, Lu & Guo, Xin & Zhao, Wenyu
- S0969698924002789 Acquiring customers via referral reward programs versus advertising: Who is more likely to provide future referrals?
by Kuang, Di & Ma, Baolong & Li, Xiaofei
- S0969698924002790 Analyzing the motivators and barriers associated with buying green apparel: Digging deep into retail consumers' behavior
by Yadav, Rambalak & Giri, Arunangshu & Alzeiby, Ebtesam Abdullah
- S0969698924002807 The influence of live video hosts' speech act on purchase behaviour
by Ma, Xiangyang & Ren, Jiawen & Lang, Xiaoping & Yang, Ziyang & Li, Tieshan
- S0969698924002819 Resident perspectives unveiled: The role of a sustainable destination image in shaping pro-sustainable responses
by Šerić, Maja & Patrizi, Michela & Ceccotti, Federica & Vernuccio, Maria
- S0969698924002820 Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective
by Kumar, Aman & Shankar, Amit
- S0969698924002832 Consumer engagement in live streaming commerce: Value co-creation and incentive mechanisms
by Zhang, Yanfen & Xu, Qi
- S0969698924002844 Online shopping: How can algorithm performance expectancy enhance impulse buying?
by Gallin, Steffie & Portes, Audrey
- S0969698924002856 Enhancing consumer well-being through the citizenship experience
by Kuppelwieser, Volker G. & Jut retaun, Philipp Phil Klaus
- S0969698924002868 How consumer animosity drives anti-consumption: A multi-country examination of social animosity
by Krüger, Tinka & Hoffmann, Stefan & Nibat, Ipek N. & Mai, Robert & Trendel, Olivier & Görg, Holger & Lasarov, Wassili
- S0969698924002881 Mindfully fashioned: Sustaining style through product value retention
by Srivastava, Shefali & Dwivedi, Ashish & Mangla, Sachin Kumar & Dey, Bidit L. & Koufopoulos, Dimitrios N.
- S0969698924002893 Untapping the potential of mobile location data: The opportunities and challenges for retail analytics
by Aversa, Joseph & Azmy, Ali & Hernandez, Tony
- S0969698924002911 Applying the extended UTAUT-2 to assess the factors contributing to consumers’ usage intention towards over-the-top video streaming platforms
by Tsai, Pei-Hsuan & Tang, Jia-Wei & Ou, Mei-Ling
- S0969698924002923 Does outsourcing enhance consumer services and profitability of a dual-channel retailing?
by Sarkar, Biswajit & Dey, Bikash Koli & Ma, Jin-Hee & Sarkar, Mitali & Guchhait, Rekha & Ahn, Young-Hyo
- S0969698924002935 Exploring the generative AI adoption in service industry: A mixed-method analysis
by Gupta, Rohit & Rathore, Bhawana
- S0969698924002947 The role of motivators, barriers, attractiveness, and positive emotions on consumers’ intention to adopt and resist self-driving delivery robots
by Koh, Le Yi & Yuen, Kum Fai
- S0969698924002959 Generation Z - factors predicting decline in purchase intentions after receiving negative environmental information: Fast fashion brand SHEIN as a case study
by Zimand-Sheiner, Dorit & Lissitsa, Sabina
- S0969698924002960 Understanding shoppers’ cross-channel analysis of influencing factors of online and offline channels: Evidence from clothing product
by Wang, Jixiao & Wang, Chong
- S0969698924002972 Customer engagement in Saudi food delivery apps through social media marketing: Examining the antecedents and consequences using PLS-SEM and NCA
by Abbasi, Amir Zaib & Qummar, Hamza & Bashir, Shahid & Aziz, Shahab & Ting, Ding Hooi
- S0969698924002984 Drivers and outcomes of a shopper-retailer's app relationship
by Abu Farha, Allam K. & El Hedhli, Kamel & Alnawas, Ibrahim & Zourrig, Haithem & Becheur, Imene
- S0969698924002996 Busyness and diverse choice: How perceived busyness shapes consumer’s preference for variety seeking
by Du, Jiangang & Song, Binbin & Wang, Xiaoqin & Wu, Zhangjian
- S0969698924003011 The effectiveness of human vs. AI voice-over in short video advertisements: A cognitive load theory perspective
by Wang, Xinmeng & Zhang, Zhe & Jiang, Qingyun
- S0969698924003023 Study on the development path of low-carbon retail clusters empowered by digital empowerment
by Sun, Tian & Di, Kaisheng & Shi, Qiumei & Hu, Jin & Zhang, Xihui
- S0969698924003035 The effects of green advertising appeal and message type on purchase intention
by Zhang, Xiaojing & Chen, Kai & Li, Sinan
- S0969698924003047 Senior tourists’ acceptance for tourism-related mobile apps: An integrated model based on BWS case 1 and ordered choice data
by Huang, Wenli & Pan, Xiaofeng & Peng, You & Lu, Yuan
- S0969698924003059 Traditional vs. AI-generated brand personalities: Impact on brand preference and purchase intention
by Park, JungKun & Ahn, Suhyoung
- S0969698924003060 Barriers to resolving institutional complexity in access-based service innovation
by Cherrier, Hélène
- S0969698924003072 Factors influencing recommendations for women's clothing satisfaction: A latent dirichlet allocation approach using online reviews
by Shashank, Salabh & Behera, Rajat Kumar
- S0969698924003084 What makes metaverse users immersed in the flow state in an emerging market? An application of affordance theory and ISSM
by Roh, Taewoo & Xiao, Shufeng & Park, Byung Il
- S0969698924003096 Precision marketing for newly-launched products: How to offer free trials to consumers?
by Mao, Zhaofang & Yuan, Ruiying & Wang, Jianan
- S0969698924003102 Exploring the effect of telepresence and escapism on consumer post-purchase intention in an immersive virtual reality environment
by Saleem, Tayyaba & Talpur, Qurat-ul-ain & Ishaq, Muhammad Ishtiaq & Raza, Ali & Junaid, Muhammad
- S0969698924003114 Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory
by Wistedt, Ugné
- S0969698924003126 Why not use facial recognition payment? From the perspective of the extended protection motivation theory
by Zhang, Zizhong & Zhang, Xiaoxue
- S0969698924003138 ‘Do not be Deteriorated by service failures, Learn from them and start managing it’: Conditions and mechanisms for managing online service failures
by Manu, C & Sreejesh, S
- S0969698924003151 So hard to say goodbye? A study on the impact of anthropomorphism on the retention of idle products
by Liu, Ping & Li, Shouwei
- S0969698924003163 Customer loyalty: A refined conceptualization, measurement, and model
by Bourdeau, Brian L. & Joseph Cronin, J. & Voorhees, Clay M.
- S0969698924003175 Premium pricing and capacity rationing for advance selling with consumers regret
by Xu, Chengyuan & Zhang, Bin & Yang, Hui
- S0969698924003187 Promoting public participation in reducing food waste: A large-scale multiple randomized controlled trial
by Jiang, Shiyan & Chen, Hong & Zhang, Jianqiang & Shan, Peng & Ma, Wanqi
- S0969698924003199 The influence of online food delivery services on eating-out travel — A case study of chengdu, China
by Li, Enlong & Shi, Kunbo & Yang, Yongchun & Witlox, Frank
- S0969698924003205 The pre-purchase search channel and purchase behavior: Role of social commerce vs traditional e-commerce
by Peng, Yi & Lu, Liling
- S0969698924003217 The ethical edge: Unveiling the power of virtuousness in retailing from employees’ perspectives
by Mayr, Kathrin & Teller, Christoph
- S0969698924003229 An empirical analysis of eWOM valence effects: Integrating stimulus-organism-response, trust transfer theory, and theory of planned behavior perspectives
by Haq, Muhammad Dliya'ul & Tseng, Ting-Hsiang & Cheng, Hsiang-Lan & Chiu, Chao-Min
- S0969698924003230 Quantifying consumers’ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing
by Ma, Bohao & Wong, Yiik Diew & Teo, Chee-Chong & Sun, Shanshan
- S0969698924003242 Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework
by Xu, Shibo & Zhang, Xiaoxue & Kim, Rohan & Su, Miao
- S0969698924003254 Customer perceptions on open banking apps: Insights using Structural topic modeling
by Desiraju, Kanti & Mishra, Arindra Nath & Sengupta, Pooja
- S0969698924003266 The effects of motivated consumer innovativeness on consumer acceptance of autonomous delivery robots
by Wu, Min & Lin, Angie Shi Qi & Yuen, Kum Fai
- S0969698924003278 Understanding the effects of live streamers’ appearance and abilities in shaping consumer purchase: A cross-cultural empirical research
by Wang, Zerong & Wang, Zeen & Rinprasertmeechai, Denisa & Worawan, Saechoen
- S0969698924003291 Cross-cultural exploration of determinants of e-commerce adoption: Perspectives from logistics service quality and payment driver
by El Aissoug, Chaimaa & Kim, Thai-Young & Wang, Xue-Qin & Choi, Dong-Hyun
- S0969698924003308 Using machine learning to develop customer insights from user-generated content
by Mustak, Mekhail & Hallikainen, Heli & Laukkanen, Tommi & Plé, Loïc & Hollebeek, Linda D. & Aleem, Majid
- S0969698924003321 Product lifespan extension of technology products: Exploring perceptions, value-beliefs, motives and attitudes in American and Spanish consumers
by Armstrong Soule, Catherine Anne & Ortega Egea, José Manuel
- S0969698924003333 The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse
by Nunkoo, Robin & Shukla, Anuja & Mishra, Anubhav
- S0969698924003345 Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA
by Mohamed Jasim, K.
- S0969698924003357 Who can you trust? The curvilinear effects of producer-retailer trust (im)balance in organic food consumption – The moderation role of trust in blockchain technology
by Duong, Cong Doanh & Vu, Trong Nghia & Ngo, Thi Viet Nga & Chu, Tuan Vu & Pham, Lam Hanh Trang
- S0969698924003369 Research on the impact of streamers’ linguistic emotional valence on live streaming performance in live streaming shopping environments
by Ma, Xiangyang & Chen, Hongzhong & Lang, Xiaoping & Li, Tieshan & Wu, Niwei & Duong, Bao
- S0969698924003370 Unlocking (re)purchase potential through corporate responsiveness on social networks: The role of perceived customer orientation
by Stuhldreier, Sanja Maria
- S0969698924003382 Dynamic or static? The effect of food imagery on menus on perceived food energy and purchase intention
by Du, Yingying & Wang, Xingyuan
- S0969698924003394 Unveiling the symphony of experience: Exploring flow, inspiration, and revisit intentions among music festival attendees within the SOR model
by Sengoz, Ayse & Cavusoglu, Muhittin & Kement, Uzeyir & Bayar, Sinan Baran
- S0969698924003400 Exploring consumers’ competence, autonomy and relatedness needs in the adoption of facial recognition payment technology
by Wang, Shasha & Mortimer, Gary & Sajtos, Laszlo & Keating, Byron
- S0969698924003412 Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN
by Bellary, Sreevatsa & Bala, Pradip Kumar & Chakraborty, Shibashish
- S0969698924003424 Exploring determinants of travelers’ discontinuance behavioral intention on integrated ride-hailing services: A perspective on perceived risk
by Lu, Ke & Shi, Chunmei
- S0969698924003436 Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance
by Vhatkar, Manjunath S. & Raut, Rakesh D. & Gokhale, Ravindra & Kumar, Mukesh & Akarte, Milind & Ghoshal, Sudishna
- S0969698924003448 Consumers’ usage of errand delivery services: The effects of service quality and consumer perception
by Zhao, Jinjing & Liu, Qing & Lee, Min-Kyu & Qi, Guanqiu & Liu, Yanfeng
- S0969698924003461 Unveiling the influencing mechanism underlying users’ adoption and recommend intentions of central bank digital currency: A behavioral reasoning theory perspective
by Wu, Jiaqi & Liu, Xin & Zhang, Chenghu
- S0969698924003473 Investigating how brand image and attitude mediate consumer susceptibility to eWOM and purchase intention: Comparing enterprise-owned vs. third-party online review websites using multigroup analysis
by Kumar, Sanjeev & Rajaguru, Rajesh & Yang, Lin
- S0969698924003485 A product recommendation model based on online reviews: Improving PageRank algorithm considering attribute weights
by Wang, Xiaoli & Zhang, Chenxi & Xu, Zeshui
- S0969698924003497 Encourage sustainable consumption among the elderly through generativity
by Ma, Yueru & Xing, Tanyuan
- S0969698924003539 Unveiling the optimal configuration of impulsive buying behavior using fuzzy set qualitative comparative analysis and multi-criteria decision approach
by Alnoor, Alhamzah & Abbas, Sammar & Khaw, Khai Wah & Muhsen, Yousif Raad & Chew, XinYing
- S0969698924003564 Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales
by Zhang, Xueting & Wang, Feng & Cao, Xia
- S096969892400256X Risk due to insufficient retail service management considering satisfaction level for distributor and consumer
by Sarkar, Mitali & Ganguly, Baishakhi & Dem, Himani & Pramanik, Moumita & Sarkar, Biswajit & Bar, Nilkamal & Pareek, Sarla & Cárdenas-Barrón, Leopoldo Eduardo
- S096969892400273X Technology roadmapping for the e-commerce sector: A text-mining approach
by Singh, Shiwangi & Sai Vijay, Tata
- S096969892400287X Boosting Sports Card Sales: Leveraging Visual Display and Machine Learning in Online Retail
by Yang, Yutao & Lan, Tian
- S096969892400290X Actions are more than just words: Relationships between word-of-mouth, personal interaction, and product attachment
by Kim, Woo Bin & Kim, Changju & Go, I. & Fukuda, Reo & Imai, Marina
- S096969892400300X Travel photography is important to me! The impact of merchants' photo editing behavior on destination clothes rental intention
by Wang, Yuchen & Guo, Rui
- S096969892400328X Does human value-expressive brand anthropomorphism on social media lead to greater brand competitiveness?
by Mirzaei, Abas & Wilkie, Dean Charles Hugh & Burgess, Amelie Jay
- S096969892400331X Beyond bundles: Choosing product bundles increases shopping basket size
by Kobuszewki Volles, Barbara & Ribbers, Daphne & Van Kerckhove, Anneleen & Geuens, Maggie
- S096969892400345X How do online sales channels affect global product purchases? The role of CSR and cross-country differences
by Kim, Changju & Lee, Ha Kyung & Kim, Woo Bin & Jan, Ihsan Ullah & Lee, Dong Il & Wu, Kuang-Wen
2024, Volume 80, Issue C
- S0969698924001450 Hospitality for prime consumers and others under the retail management
by Bhattacharya, Sandipa & Sarkar, Biswajit & Sarkar, Mitali & Mukherjee, Arka
- S0969698924001863 Different roles of two kinds of digital coexistence: The impact of social presence on consumers' purchase intention in the live streaming shopping context
by Li, Nianlin & Xuan, Changchun & Chen, Rui
- S0969698924001887 Finding the best creation strategy: How influencer's photo-editing behavior affects consumer's engagement intention
by Guo, Rui & Wang, Yuchen
- S0969698924001929 The vulnerability and resilience of service quality management in food supply chains: Lessons from unstructured data on food-safety cases
by Wu, Pei-Ju
- S0969698924001930 Prominent or subtle: The impact of brand prominence on social media advertisement engagement
by Xiao, Tingwen & Wei, Haiying & Chen, Siyun
- S0969698924001942 Gaining insights for service improvement through unstructured text from online reviews
by Zhang, Chenxi & Xu, Zeshui
- S0969698924001966 Sonic sensations: Navigating the mixed outcomes of ASMR in retail advertising
by Cohen, Justin & Sands, Sean & Campbell, Colin & Mavrommatis, Alexis
- S0969698924001978 The power of endorsement in upcycled food promotion: Investigating the moderating effect of perceived food familiarity
by Jeon, Jiyeon & Shin, HeeJin & Jeong, EunHa (Lena) & Zhang, Xingyi
- S0969698924001991 Understanding consumers’ acceptance of edible food packaging: The role of consumer innovativeness
by Zhang, Xingyi & Wen, Han & Shao, Xiaolong
- S0969698924002005 Born for marketing? The effects of virtual versus human influencers on brand endorsement effectiveness: The role of advertising recognition
by Deng, Fengyi & Tuo, Muyuan & Chen, Si & Zhang, Zichen
- S0969698924002017 Minority service providers serving majority group customers: The relations between power attribution, empathy and emotional labor
by Seger-Guttmann, Tali & Amit, Karin
- S0969698924002029 The role of digital orientation and strategic emphasis in creating brand competitiveness
by Manjunath, Chandana & Padigar, Manjunath & Pedada, Kiran
- S0969698924002030 Antecedents and consequences of perceived helpfulness of extremely positive and exaggerated reviews
by Román, Sergio & Riquelme, Isabel P. & Iacobucci, Dawn
- S0969698924002042 A hybrid stochastic data envelopment analysis and decision tree for performance prediction in retail industry
by Lagzi, Mohammad Dana & sajadi, Seyed Mojtaba & Taghizadeh-Yazdi, Mohammadreza
- S0969698924002054 Seeking stability or change? Retailers’ organizational legitimacy, strategic orientation and cross-channel integration
by Xue, Jiaqi & Qian, Liping & Cai, Jingang & Jiang, Xiuling
- S0969698924002066 Informing or persuading? Unveiling the complex dynamics of live chat in online labor markets
by Dong, Lingfeng & Wu, Zhenwei & Ji, Ting & Tu, Yu
- S0969698924002170 Text mining analysis of retail and consumer service leaders' sustainability narratives: Are they actually true?
by Raghavendra, Ananya Hadadi & Bala, Pradip Kumar & Mukherjee, Arindam
- S0969698924002182 How do consumers’ attitudes differ across their basic characteristics toward live-streaming commerce of green agricultural products: A preliminary exploration based on correspondence analysis, logistic regression and decision tree
by Wang, Ying & Lan, Jiahui & Pan, Jialing & Fang, Lin
- S0969698924002194 Disentangling composite influences of social connectivity and system interactivity on continuance intention in mobile short video applications: The pivotal moderation of user-perceived benefits
by Pang, Hua & Ruan, Yang
- S0969698924002200 A holistic framework for consumer usage modes of augmented reality marketing in retailing
by Caboni, Federica & Basile, Vincenzo & Kumar, Harish & Agarwal, Diksha
- S0969698924002212 Embracing new energy vehicles: An empirical examination of female consumer perspectives
by Zhao, Jinjing & Su, Yiming & Fang, Mingjie & Su, Miao
- S0969698924002224 Self as source: The interplay of sharing eWOM with consumer engagement and incentive acceptance
by Levy, Shalom & Gvili, Yaniv
- S0969698924002236 How do customers react to preferential treatment? An affective events theory and time-lagged survey
by Ul Ain, Qurat & Lim, Weng Marc & Rasool, Shahid & Zeshan, Muhammad
- S0969698924002248 How to obtain customer requirements for each stage of the product life cycle from online reviews: Using mobile phones as an example
by Zhang, Lei & Xuan, Yan & Li, Ziqi & Gao, Pengfei & Zheng, Yu
- S0969698924002261 Should live-streaming platforms nonexclusively promote brands from traditional retail platforms?
by Zhou, Chi & Yu, Jing & Qian, Yong
- S0969698924002285 The impact of the Seller's facial image on consumer purchase behavior in peer-to-peer accommodation platforms
by Zhang, Ning & Fan, Xing & He, LiFeng & Cheng, Xin & Zhang, Liang & Liu, Rong
- S0969698924002297 Evaluating regression techniques for service advisor performance analysis in automotive dealerships
by Njoku, Judith Nkechinyere & Nwakanma, Cosmas Ifeanyi & Lee, Jae-Min & Kim, Dong-Seong
- S0969698924002315 Sustainable service product design method: Focus on customer demands and triple bottom line
by Liu, Xiao & Li, Ming-Yang
- S0969698924002327 Atmospherics fosters customer loyalty: Exploring the mediating effects of memorable customer experience and customer satisfaction in factory outlet malls in Taiwan
by Chen, Chin-Tsu
- S096969892400198X Firm engagement: Scale development and verification
by Han, Xiaoyun & Zheng, Yundan & Prentice, Catherine & Chen, Shuping
- S096969892400225X Intention to adopt services by AI avatar: A protection motivation theory perspective
by Park, Jungkun & Yun, Jeewoo & Chang, Woondeog
2024, Volume 79, Issue C
- S0969698924000328 Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals
by Pandey, Shweta & Mittal, Sheetal & Chawla, Deepak
- S0969698924000560 Retail management policy through firefly algorithm under uncertainty using Dempster-Shafer theory for production firm
by Sohani, Sahar & Barman, Tuli & Sarkar, Biswajit & Gunasekaran, Angappa & Pareek, Sarla
- S0969698924000596 Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers
by Pan, Xiaodan & Dresner, Martin & Li, Guang & Mantin, Benny
- S0969698924000717 Market dynamics between retail channels and short food supply chains: A case of organic fruits
by Mosadegh Sedghy, B. & Nematollahi, Mohammadreza & Tajbakhsh, Alireza
- S0969698924000766 Is digital fashion the future of the metaverse? Insights from YouTube comments
by Luong, Van Ha & Tarquini, Annalisa & Anadol, Yaprak & Klaus, Phil & Manthiou, Aikaterini
- S0969698924000845 Product-specified dual-channel retail management with significant consumer service
by Amankou, Kunomboua Anicet Cyrille & Guchhait, Rekha & Sarkar, Biswajit & Dem, Himani
- S0969698924000857 A comprehensive view of biometric payment in retailing: A complete study from user to expert
by Zarco, Carmen & Giráldez-Cru, Jesús & Cordón, Oscar & Liébana-Cabanillas, Francisco
- S0969698924000869 Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity
by Brüns, Jasper David & Meißner, Martin
- S0969698924000870 Retailing in the metaverse: A framework of managerial considerations for success
by Eggenschwiler, Matthias & Linzmajer, Marc & Roggeveen, Anne L. & Rudolph, Thomas
- S0969698924000900 Increasing trust and value of mobile advertising in retailing: A survey design, machine learning approach, and blockchain in the trust path
by Hajian, Ava & Sadeghi, Russell & Prybutok, Victor R. & Koh, Chang E.
- S0969698924000924 Organizational structure and store performance in the grocery retail industry: The moderating role of narcissistic leadership
by Sánchez-Gómez, Roberto & Vázquez-Suárez, Luis
- S0969698924000936 Virtually human: anthropomorphism in virtual influencer marketing
by Dabiran, Ehsan & Farivar, Samira & Wang, Fang & Grant, Gerald
- S0969698924000948 How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products?
by Ma, Bohao & Adam, Shahdzah Wati Binte & Teo, Chee-Chong & Wong, Yiik Diew
- S0969698924000961 Refueling convenience and range satisfaction in electric mobility: Investigating consumer willingness to use battery swap services for electric vehicles
by Adu-Gyamfi, Gibbson & Song, Huaming & Nketiah, Emmanuel & Obuobi, Bright & Wu, Qin & Cudjoe, Dan
- S0969698924000973 The organic odyssey: Navigating the influence of attitude on purchase intent, mediated by perceived value, quality, and price in India
by Chandra Pant, Satish & Saxena, Raka & Gupta, N.K. & Yadav, Hema & Kumar AD, Sathyendra & Kumar Pant, Devesh
- S0969698924000985 Research on strategies for improving green product consumption sentiment from the perspective of big data
by Wang, Liping & Chen, Longjun & Li, Chuang
- S0969698924000997 How to make busy individuals donate more? The matching effect of charitable appeals and busyness on willingness to donate
by Zheng, Chundong & Liu, Xinru & Liu, Shuqin
- S0969698924001000 What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies
by Aldhamiri, Ali & Carlson, Jamie & Vilches-Montero, Sonia & Rahman, Syed Mahmudur & Gudergan, Siegfried P.
- S0969698924001012 Healing or hesitation? The impact of anthropomorphism on consumers' repair intentions for products
by Qin, Huanyu & Xie, Zhipeng & Ding, Chen & Wang, Jingyuan & Xu, Yi
- S0969698924001024 Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior
by Blömker, Jan & Albrecht, Carmen-Maria
- S0969698924001036 The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement
by Akhtar, Naeem & Siddiqi, Umar Iqbal & Gugnani, Ritika & Islam, Tahir & Attri, Rekha
- S0969698924001048 Green and gamified! An investigation of consumer participation in green last-mile from a gamification affordance perspective
by Liu, Xiaodi & Zhou, Zengze & Yuen, Kum Fai & Wang, Xueqin
- S0969698924001127 Impact of transformational leadership on service delivery behaviours of frontline service employees
by Jauhari, Hemang & Kumar, Manish & Pandey, Jayesh
- S0969698924001139 Sustainable messaging strategies and consumer food waste: The congruence effect between message framing and state anxiety
by Dai, Jiatong & Gong, Siyu
- S0969698924001152 Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator
by Amin, Muhammad & Khan, Imran & Shamim, Amjad & Ting, Ding Hooi & Jan, Amin & Abbasi, Amir Zaib
- S0969698924001164 Predicting restaurants’ surplus food platform continuance: Insights from the combined use of PLS-SEM and NCA and predictive model comparisons
by Magno, Francesca & Cassia, Fabio
- S0969698924001176 Driving consumer engagement for digital payment brands: Content strategy on instagram
by Pathak, Atul Arun & Kaushik, Kapil
- S0969698924001188 Promoting individual and organization-oriented sustainable behaviors among employees in tourism and hospitality
by Chua, Bee-Lia & Chi, Xiaoting & Wichupankul, Surarak & Lee, Jin-Soo & Meng, Bo & Han, Heesup
- S0969698924001206 Consumers’ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation
by Chae, Myoung-Jin & Kim, Yanghee & Roh, Taewoo
- S0969698924001218 Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
by Mehmood, Khalid & Kautish, Pradeep & Shah, Tejas R.
- S0969698924001231 Understanding the impact of national culture differences on customers’ online social shopping behaviours
by Agag, Gomaa & Eid, Riyad & Chaib Lababdi, Houyem & Abdelwahab, Mohamed & Aboul-Dahab, Sameh & Abdo, Said Shabban
- S0969698924001243 How to cooperate in a three-tier food delivery service supply chain
by Ma, Shigui & He, Yong & Gu, Ran & Yeh, Chung-Hsing
- S0969698924001255 Ugly produce and food waste management: An analysis based on a social cognitive perspective
by Young, Aiden & Sima, Herbert & Luo, Na & Wu, Sihong & Gong, Yu & Qian, Xiaoyan
- S0969698924001267 Compatible electric vehicle charging service: Blessing or curse?
by Chen, Feng & Xu, Su Xiu & Ning, Yu & Ji, Xiang & Ren, Yaping
- S0969698924001279 Social media influencer over-endorsement: Implications from a moderated-mediation analysis
by Cheah, Chee Wei & Koay, Kian Yeik & Lim, Weng Marc
- S0969698924001280 Realisation that online advertisements are misleading: Involvement of middle-aged and older adults with botanical dietary supplements
by Sun, Yuting & Zhang, Jianting & Li, Yixuan
- S0969698924001292 Bundling products and service on influencer channels
by Xie, Lei & Guo, Guangtao & Chen, Jiao
- S0969698924001309 Exploring performance heterogeneity: Integrative insights from strategic management and marketing
by Wilden, Ralf & Leiblein, Michael J. & Lin, Nidthida
- S0969698924001310 e-commerce website customer engagement: Delineating the role of UTAUT, vividness, and compulsion
by Taheri, Babak & Yousaf, Anish & Gannon, Martin & Mishra, Abhishek
- S0969698924001322 Exploring the three-dimensional effect of corporate social responsibility on brand equity, corporate reputation, and willingness to pay. A study of the fashion industry
by Gálvez-Sánchez, Francisco Jesús & Molina-Prados, Aida & Molina-Moreno, ValentÃn & Moral-Cuadra, Salvador
- S0969698924001334 Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study
by Guan, Shuqi & Chao, Chih-Wei (Fred) & Tian, Feng
- S0969698924001346 Product assortment and online sales in community group-buying channel: Evidence from a convenience store chain
by Tian, Xin & Jiang, Hailiang & Zhao, Xuan
- S0969698924001358 Polluted cognition: The effect of air pollution on online purchasing behavior
by Li, Chenxi & Xia, Xinyue & Lin, Yixun & Wen, Hanlin
- S0969698924001371 Friend and Foe: The impact of complimentary competitor content (CCC) on consumer response towards the endorsing competitor
by Stockheim, Inbal & Perez, Dikla & Podkamien, Yael
- S0969698924001383 Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
by Chakraborty, Debarun & Polisetty, Aruna & G, Sowmya & Rana, Nripendra P. & Khorana, Sangeeta
- S0969698924001395 Does digitalization help green consumption? Empirical test based on the perspective of supply and demand of green products
by Peng, Yue & Wang, Wei & Zhen, Shangsong & Liu, Yunqiang
- S0969698924001401 Drives of in-store revenge consumption in the post-pandemic: A study in China
by Le, Hoang Tran Phuoc Mai & Park, Jungkun
- S0969698924001413 An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions
by Li, Jing & Liu, XiaoWen
- S0969698924001425 Synergic effect of carbon regulation policies and multi-period credit financing in global retailing with reworking
by Dey, Bikash Koli & Seok, Hyesung
- S0969698924001437 Consumer reactions to chatbot versus human service: An investigation in the role of outcome valence and perceived empathy
by Markovitch, Dmitri G. & Stough, Rusty A. & Huang, Dongling
- S0969698924001449 A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience
by Zheng, Wei-Quan & Cheung, Sze-Man & Zhu, Bo-Wei & Xiong, Lei & Tzeng, Gwo-Hshiung
- S0969698924001462 Luxury brand at the cusp of lipstick effects: Turning brand selfies into luxury brand curruncy to thrive via richcession
by Raza, Mohsin & Khalid, Rimsha & Loureirco, Sandra Maria Correia & Han, Heesup
- S0969698924001474 Unveiling impact dynamics: Discriminatory brand advertisements, stress response, and the call for ethical marketing practices
by Friedmann, Enav & Weiss-Sidi, Merav & Solodoha, Eliran
- S0969698924001486 Predicting label brand loyalty: A comparison of two models using a partial least square-structural equation modeling
by Karoui, Sedki & Behi, Azza Temessek & Fehri, Dorsaf & Belaid, Samy & Lacoeuilhe, Jérôme
- S0969698924001498 Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type
by Zhang, Yundi & Zhang, Tingting & Yan, Xiangbin
- S0969698924001504 Profit-driven fusion framework based on bagging and boosting classifiers for potential purchaser prediction
by Liu, Zhenkun & Zhang, Ying & Abedin, Mohammad Zoynul & Wang, Jianzhou & Yang, Hufang & Gao, Yuyang & Chen, Yinghao
- S0969698924001516 From empathetic hearts to digital hands: A study of compassion and donation behavior in social media advertising
by Kim, Minseong & Kim, Jihye
- S0969698924001528 Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN
by Di, Kaisheng & Chen, Weidong & Shi, Qiumei & Cai, Quanling & Liu, Sichen
- S0969698924001541 Uncovering air traveler purchase behavior: Influence of airline goods product characteristics towards repurchase intention
by Lee, Jiyoung & Yu, Jongsik & Radic, Aleksandar & Han, Heesup
- S0969698924001553 Showing usage behavior or not? The effect of virtual influencers’ product usage behavior on consumers
by Yang, Defeng & Zhang, Jiaen & Sun, Yu & Huang, Zan
- S0969698924001565 In help-seekers' shoes: First-person pronouns entitled charitable fundraising campaigns and individual donating behavior in China
by Gao, Yongqiang & Cai, Yaohan
- S0969698924001577 The role of incentive policies and personal innovativeness in consumers' carbon footprint tracking apps adoption in China
by Cudjoe, Dan & Zhu, Bangzhu & Wang, Hong
- S0969698924001589 The effects of QR-pay scanning modes on consumer product evaluations
by Wang, Ziwei & Wei, Xia & Tang, Xiaomeng
- S0969698924001590 A matter of identity: Promoting plant-based food among meat-eaters through a common identity priming
by Donato, Carmela & Monsurrò, Luigi & Di Cioccio, Martina
- S0969698924001607 Optimizing service encounters through mascot-like robot with a politeness strategy
by Zhang, Huixian & Song, Mengmeng
- S0969698924001619 Predicting E-commerce customer satisfaction: Traditional machine learning vs. deep learning approaches
by Zaghloul, Maha & Barakat, Sherif & Rezk, Amira
- S0969698924001620 Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis
by Cerdan-Chiscano, Monica & Darcy, Simon
- S0969698924001632 Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
by Shahzad, Muhammad Farrukh & Xu, Shuo & An, Xin & Javed, Iqra
- S0969698924001644 Mining spatial-temporal patterns from customer data to improve forecasting of customer flow across multiple sites
by Liu, Hsiu-Wen
- S0969698924001656 An empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors
by Zhou, Shuai & Yi, Ni & Rasiah, Rajah & Zhao, Haipeng & Mo, Zile
- S0969698924001668 CSR of stock markets companies and customers purchase intentions: An empirical analysis in Spain
by Herrador-Alcaide, Teresa & Topa, Gabriela & Fernández-Muñoz, Juan José
- S0969698924001681 Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
by Yao, Ruiqi & Qi, Guijie & Wu, Zhiqiang & Sun, Hua & Sheng, Dongfang
- S0969698924001693 Using PLS-SEM to test the relationship model of corporate social performance across the product/service continuum: When do shared values matter?
by Eveland, Vicki Blakney & Crutchfield, Tammy Neal & Tsang, Ronald C.W. & Sabol, Misty A.
- S0969698924001711 Navigating retail inflation in Brazil: A machine learning and web scraping approach to the basic food basket
by Muñoz-Villamizar, Andrés & Piatti, Matias & MejÃa-Argueta, Christopher & Pirabe, Luis Felipe & Namdar, Jafar & Gomez, Juan Felipe
- S0969698924001723 Nitty-gritties of customer experience in metaverse retailing
by Mehrotra, Ankit & Agarwal, Reeti & Khalil, Ashraf & Alzeiby, Ebtesam Abdullah & Agarwal, Vaishali
- S0969698924001735 High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers
by Pedro, Yael & Friedmann, Enav & Loureiro, Sandra Maria Correia
- S0969698924001747 Does multilingual packaging influence purchasing in retail segment? Evidence from multiple experiments
by Tan, Fuqiang & Li, Xi & Agarwal, Reeti & Joshi, Yatish & Yaqub, Muhammad Zafar
- S0969698924001759 Eco-engagement: Tracing CSR communication's ripple effect on consumer hospitality loyalty
by Cao, Peng & Sial, Muhammad Safdar & Ã lvarez-Otero, Susana & Brugni, Talles Vianna & Comite, Ubaldo
- S0969698924001760 The inverted U-shaped relationship between information entropy of keyword combinations and sales of digital products: Evidence from China Tmall
by Li, Baoku & Nan, Yafeng & Yao, Ruoxi
- S0969698924001772 Are discounts useful in promoting suboptimal foods for sustainable consumption and production? The interaction effects of original prices, discount presentation modes, and product types
by Chang, Hsiu-Hua & Lu, Long-Chuan & Kuo, Tzu-Chiao
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