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Content
2024, Volume 78, Issue C
- S0969698924000894 How real-time interaction and sentiment influence online sales? Understanding the role of live streaming danmaku
by Zhang, Yihan & Li, Kai & Qian, Chen & Li, Xiaotong & Yuan, Qinjian
- S0969698924000912 Deciphering technological contributions of visibility and interactivity to website atmospheric and customer stickiness in AI-driven websites: The pivotal function of online flow state
by Pang, Hua & Ruan, Yang & Zhang, Kaige
- S096969892300406X Dissecting the visiting willingness of driving visitors facing a retail market's dual-pricing policy for parking
by Zhuang, Zheng-Yun & Chung, Cheng-Kung
- S096969892300454X Consumer inoculation and gender in combating negative product reviews
by Li, Yangchun & Sun, Qingzhou & Sheng, Fan
- S096969892400002X Analytical insights into coordination and competition in dual-channel supply chains: A multi-factor dependent demand perspective
by Nematollahi, Mohammadreza & Hosseini-Motlagh, Seyyed-Mahdi & Pazari, Parvin
- S096969892400033X Zero-COVID and retail: Using multi-wave data to examine the role of perceived risk and psychological factors in shopping abandonment
by Akhtar, Naeem & Ittefaq, Huma & Siddiqi, Umar Iqbal & Islam, Tahir & Hameed, Zahid & Kuzior, Aleksandra
- S096969892400047X Understanding factors affecting social commerce purchase behavior: A longitudinal perspective
by Laradi, Sofiane & Alrawad, Mahmaod & Lutfi, Abdalwali & Agag, Gomaa
- S096969892400050X The impact of offline store presence on digital sales: The moderating role of product functionality
by Kim, Jeeyeon & Choi, Jeonghye & Chang, Sue Ryung & Trivedi, Minakshi
- S096969892400064X An investigation of consumer switching intention on the use of automated courier station from a signaling perspective
by Li, Zhaotong & Wu, Min & Teo, Chee-Chong & Yuen, Kum Fai
- S096969892400078X Metaverse retail: Pioneering research avenues for tomorrow's marketplace
by Klaus, Phil & Manthiou, Aikaterini
2024, Volume 77, Issue C
- S0969698923003569 Unveiling consumer preferences in automotive reviews through aspect-based opinion generation
by Liu, Yang & Shi, Jiale & Huang, Fei & Hou, Jingrui & Zhang, Chengzhi
- S0969698923003715 Retail store location screening: A machine learning-based approach
by Lu, Jialiang & Zheng, Xu & Nervino, Esterina & Li, Yanzhi & Xu, Zhihua & Xu, Yabo
- S0969698923003727 How do social media influencers induce the urge to buy impulsively? Social commerce context
by Shamim, Komal & Azam, Muhammad & Islam, Tahir
- S0969698923003739 Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
by Zhang, Xueting & Park, Younggeun & Park, Jaejin & Zhang, Hao
- S0969698923003740 Risk management for barter exchange policy under retail industry
by Mishra, Mowmita & Ghosh, Santanu Kumar & Sarkar, Biswajit & Sarkar, Mitali & Hota, Soumya Kanti
- S0969698923003752 Beyond weekdays: The impact of the weekend effect on eWOM of hedonic product
by Du, Jiangang & Zhu, Liya & Ma, Yuanning & Zhang, Yu
- S0969698923003764 Coupon promotion and inventory strategies of a supplier considering an e-commerce platform's omnichannel coupons
by Zhang, Yue & Hu, Xiaojian & Yao, Gang & Xu, Liangcheng
- S0969698923003776 A practice theory perspective on apparel sharing consumption models exploring new paths of consumption in France and Mexico
by Ulrich, Isabelle & Cacho-Elizondo, Silvia & Damay, Coralie & Loussaïef, Leïla
- S0969698923003788 Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit
by Sharma, Neeru & Fatima, Johra Kayeser
- S0969698923003806 Content marketing in the social media platform: Examining the effect of content creation modes on the payoff of participants
by Zhang, Xiaojing & Zhang, Yulin
- S0969698923003909 Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions
by Kumar, Aman & Shankar, Amit & Nayal, Preeti
- S0969698923003910 Do sales control systems affect service–sales ambidexterity and salesperson performance? A job demands–resources perspective
by Fujii, Makoto
- S0969698923003922 Uncovering the quality factors driving the success of mobile payment apps
by Yi, Jisu & Kim, Jongdae & Oh, Yun Kyung
- S0969698923003934 Applying the triple coherence line to in-store marketing plans to increase private label market share
by Garrido-Morgado, à lvaro & González-Benito, Óscar
- S0969698923003946 Shaping destination marketing with norms and personality
by Wasaya, Allah & Prentice, Catherine & Hsiao, Aaron
- S0969698923003958 Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness
by Luo, Xi & Cheah, Jun-Hwa & Hollebeek, Linda D. & Lim, Xin-Jean
- S0969698923003971 Evidence-based equilibrium analysis of two-sided market in food delivery industry
by Jo, Hanseul & Shin, Jungwoo
- S0969698923003983 “Informers†or “entertainers†: The effect of social media influencers on consumers' green consumption
by Zhao, Xiaowen & Zhu, Zhenzhong & Shan, Minghui & Cao, Rui & Chen, Haipeng (Allan)
- S0969698923003995 The strategic value of buy online and pick up from store service to the dual channel coordination
by Pei, Zhi & Ghose, Sanjoy & Yan, Ruiliang & Zhou, Steve B. & Yan, Angela
- S0969698923004009 What drives consumers to use local online retail platforms? The influence of non-place-specific and place-specific motives
by Hagen, Daphne & Spierings, Bas & Weltevreden, Jesse & Risselada, Anne & Atzema, Oedzge
- S0969698923004010 Who is more likely to initiate referrals? Effect of consumer's regulatory focus on referral intention
by Jin, Huijie & Lu, Shouwang & Wang, Kanliang
- S0969698923004022 More is not always better: Examining the drivers of livestream sales from an information overload perspective
by Zhang, Cong & Pan, Siyu & Zhao, Yanhui
- S0969698923004034 Effects of information quantity and diversity on consumers under complex uncertainty
by Lin, Yuanfang & Pazgal, Amit
- S0969698923004046 From feeling like home to being at home: The negative outcomes of attachment to commercial places
by Debenedetti, Alain & Chaney, Damien
- S0969698923004058 Space tourism: Value-attitude-behavior theory, artificial intelligence, and sustainability
by Kim, Myung Ja & Hall, C. Michael & Kwon, Ohbyung & Sohn, Kwonsang
- S0969698923004071 The impact of health crisis on sports consumption – A longitudinal study
by Adá-Lameiras, Alba & Antonovica, Arta & de Esteban Curiel, Javier & Aydogan, Merve
- S0969698923004083 Make the photo in good shape: The matching effect of photo shapes and donation appeals on donation intentions
by Zheng, Chundong & Qian, Fangyuan & Song, Jiehang & Wang, Han
- S0969698923004095 Ordering alone or together? The effect of ordering situation on over-ordering behavior
by Zou, Huan & Wang, Hong & Li, Jing & Hua, Haiyan & Wu, Shuqi
- S0969698923004101 Hey Google, I trust you! The consequences of brand anthropomorphism in voice-based artificial intelligence contexts
by Patrizi, Michela & Šerić, Maja & Vernuccio, Maria
- S0969698923004113 Green power of virtual influencer: The role of virtual influencer image, emotional appeal, and product involvement
by Jiang, Kan & Zheng, Junyuan & Luo, Shaohua
- S0969698923004149 Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective
by Agag, Gomaa & Shehawy, Yasser Moustafa & Almoraish, Ahmed & Eid, Riyad & Chaib Lababdi, Houyem & Gherissi Labben, Thouraya & Abdo, Said Shabban
- S0969698923004150 When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store
by Hu, Jianhao & Zhang, Xuan & Chen, Hanyu(Yuki) & Li, Wanyue
- S0969698923004162 Cross-national differences in consumers’ willingness to pay (WTP) more for green hotels
by Shehawy, Yasser Moustafa & Agag, Gomaa & Alamoudi, Hawazen O. & Alharthi, Majed D. & Brown, Abraham & Labben, Thouraya Gherissi & Abdelmoety, Ziad H.
- S0969698923004174 Rapport with a chatbot? The underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth
by Kayeser Fatima, Johra & Khan, Md Irfanuzzaman & Bahmannia, Somayeh & Chatrath, Sarvjeet Kaur & Dale, Naomi F. & Johns, Raechel
- S0969698923004186 The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory
by Wang, Ying & Zhao, Jincan & Pan, Jialing
- S0969698923004198 Luxury fashion games are so cool! Predicting awareness, perceived quality, and loyalty
by Rodrigues, Mariana Berga & Loureiro, Sandra Maria Correia & Romero, Maria Inês Relvas
- S0969698923004204 Vegan luxury for non-vegan consumers: Impacts on brand trust and attitude towards the firm
by Lee Park, Camila & Fracarolli Nunes, Mauro
- S0969698923004216 What retail apocalypse? A Delphi forecast of commercial space demand in the Toronto region
by Daniel, Christopher & Hernandez, Tony
- S0969698923004228 Investigating metaverse marketing-enabled consumers’ social presence, attachment, engagement and (re)visit intentions
by Ghali, Zohra & Rather, Raouf Ahmad & Khan, Imran
- S0969698923004241 Influencer selection and strategic analysis for live streaming selling
by Ye, Fei & Ji, Li & Ning, Yu & Li, Yina
- S0969698923004253 Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attachment
by Bilal, Muhammad & Zhang, Yunfeng & Cai, Shukai & Akram, Umair & Halibas, Alrence
- S0969698923004265 User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations
by Zhang, Leyi & Mahmood, Rosli & Yasin, Ida Md & Ma, Yongpeng
- S0969698923004277 Feeling close from Afar: Public reactions to racial profiling in retail and brand crisis management
by Youn, Song-Yi & Ki, Chung-Wha (Chloe) & Ha, Sejin
- S0969698923004289 The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon.com
by Zhai, Mengfan & Wang, Xinyue & Zhao, Xijie
- S0969698923004290 Hey boomer, “your ride has arrived†: Are you willing to continue using the ride-hailing app?
by Akram, Umair & Lavuri, Rambabu & Mathur, Swati
- S0969698923004307 Connecting BOP consumers and retailers: What drives small-time retailing through social media?
by Kumar, Jitender & Katiyar, Gagan & Mehrotra, Ankit & Attri, Rekha & Vishnoi, Sushant Kumar
- S0969698923004319 To ‘green dine’ or not to ‘green dine’? Assessing the impact of beliefs and altruism
by Nimri, Rawan & Kralj, Anna & Shishan, Farah & Suheimat, Nouf
- S0969698923004320 From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value
by Valentini, Tony & Roederer, Claire & Castéran, Herbert
- S0969698923004332 Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach
by Xu, Xiao-Yu & Jia, Qing-Dan & Tayyab, Syed Muhammad Usman
- S0969698923004344 Sport event vs. art event? The effect of CSR-linked sponsorship event type on product purchase
by Park, Sangchul & Ahn, Sungsook & Kim, Sanghoon
- S0969698923004356 Metaverse integration challenges: An in-depth ISM and MICMAC analysis
by Mkedder, Nadjim & Das, Manish
- S0969698923004368 Virtually responsible? Attribution of responsibility toward human vs. virtual influencers and the mediating role of mind perception
by Liu, Fanjue & Lee, Yu-Hao
- S0969698923004381 Exploring consumer mobile payment innovations: An investigation into the relationship between coping theory factors, individual motivations, social influence and word of mouth
by Hameed, Irfan & Akram, Umair & Khan, Yamna & Khan, Naveed R. & Hameed, Imran
- S0969698923004393 Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media: Insight from emotional attachment perspective
by Pang, Hua & Zhang, Kaige
- S0969698923004411 Human vs. AI: The battle for authenticity in fashion design and consumer response
by Lee, Garim & Kim, Hye-Young
- S0969698923004423 Generational differences in payment transparency perceptions
by Parks-Stamm, Elizabeth J. & Flinner, Sameena M.
- S0969698923004435 Up or down? The effect of vertical display on consumers’ attitude toward recycled product advertisements
by Lin, Yanfeng & Ye, Shenghong & Liu, Guangrui & Lin, Zhiheng
- S0969698923004447 Temporary VAT rate cuts and food prices in e-commerce
by Fedoseeva, Svetlana & Van Droogenbroeck, Ellen
- S0969698923004459 How observation of other shoppers increases the in-store use of mobile technology
by Darvasi, Gábor & Spann, Martin & Zubcsek, Peter Pal
- S0969698923004460 What affects the promoting intention of mobile banking services? Insights from mining consumer reviews
by Basu, Bibaswan & Sebastian, M.P. & Kar, Arpan Kumar
- S0969698923004484 Customer definitions of moral value for retail brands: A qualitative understanding
by Wei, Yunyi & Sit, Kokho (Jason) & Ekinci, Yuksel
- S0969698923004496 Exploring consumer purchase intention in cross-boundary retail alliances with gamified OMO virtual-physical fusion services
by Tsai, Pei-Hsuan
- S0969698923004502 Thermal comfort and retail sales: A big data analysis of extreme temperature's impact on brick-and-mortar stores
by Yoo, Jonghyun & Eom, Jiyong & Zhou, Yuyu
- S0969698923004514 How does AI technology integration affect employees’ proactive service behaviors? A transactional theory of stress perspective
by Huang, Yingying & Gursoy, Dogan
- S096969892300379X Transformative places and the citizenship experience: A dynamic perspective of disasters, transitional servicescapes, and place attachment
by Finsterwalder, Jörg & Chen, Ning (Chris) & Hall, C. Michael & Prayag, Girish & Tombs, Alastair
- S096969892300396X Enablers and inhibitors of digital hoarding behaviour. An application of dual-factor theory and regret theory
by Vinoi, Nivin & Shankar, Amit & Mehrotra, Ankit & Kumar, Jitender & Azad, Nasreen
- S096969892300423X S–O–R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
by Shamim, Amjad & Abid, Muhammad Farrukh & Ahmad, Farooq
- S096969892300437X Exploring the roles of vlogger characteristics and video attributes on followers’ value perceptions and behavioral intention
by Lu, Hsiao-Han & Chen, Ching-Fu & Tai, Yi-Wen
- S096969892300440X The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market
by Kim, Kyungah & Kim, Junghun
2024, Volume 76, Issue C
- S0969698923002357 The challenge of integrating “intelligent†technologies in luxury shopping contexts: The role of brand personality appeal and consumers’ status consumption orientation
by Sestino, Andrea
- S0969698923002825 The dark side of going green: Dark triad traits predict organic consumption through virtue signaling, status signaling, and praise from others
by Konuk, Faruk Anıl & Otterbring, Tobias
- S0969698923002904 The transformation mechanism of fitness clubs: Pricing of joint fitness courses by online platforms and well-known coaches
by Zhang, Hui & Sun, Qi
- S0969698923002916 A social media analytics-based approach to customer-centric reverse logistics management of electronic devices: A case study on notebooks
by Ahmadi, Sadra & Shokouhyar, Sajjad & Amerioun, Motahare & Salehi Tabrizi, Neda
- S0969698923002953 Identifying the motivating factors to promote socially responsible consumption under circular economy: A perspective from norm activation theory
by Sajjad, Aqsa & Zhang, Qingyu & Asmi, Fahad & Anwar, Muhammad Azfar & Bhatia, Meena
- S0969698923002965 Assessment of bidirectional transformer encoder model and attention based bidirectional LSTM language models for fake news detection
by Choudhary, Anshika & Arora, Anuja
- S0969698923002989 Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence
by Alghamdi, OmarA. & Agag, Gomaa
- S0969698923002990 Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA
by Elshaer, Ibrahim A. & Alrawad, Mahmaod & Lutfi, Abdalwali & Azazz, Alaa M.S.
- S0969698923003077 Ethical food consumption drivers in Japan. A S–O-R framework application using PLS-SEM with a MGA assessment based on clustering
by Morais, Ana Catarina & Ishida, Akira & Matsuda, Ruriko
- S0969698923003090 The impact of consumer heterogeneity in the product life cycle on the diffusion patterns of user reviews and sales
by Yuhsiang, Lin & Lichung, Jen
- S0969698923003107 An investigation into the relationship between clothing colors and gender stereotyping in children
by Xue, Zhebin & Li, Qing & Zhao, Jian & Zeng, Xianyi
- S0969698923003119 Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
by Yu, Joanne & Dickinger, Astrid & So, Kevin Kam Fung & Egger, Roman
- S0969698923003120 The impact of sales effort on a dual-channel dynamical system under a price-sensitive stochastic demand
by Datta, Alotosh & Sarkar, Biswajit & Dey, Bikash Koli & Sangal, Isha & Yang, Liu & Fan, Shu-Kai S. & Sardar, Suman Kalyan & Thangavelu, Lakshmi
- S0969698923003132 I Am ChatGPT, the ultimate AI Chatbot! Investigating the determinants of users' loyalty and ethical usage concerns of ChatGPT
by Niu, Ben & Mvondo, Gustave Florentin Nkoulou
- S0969698923003144 The effect of consumption goals on review helpfulness: Behavioral and eye-tracking research
by Chen, Lele & Jing, Kunpeng & Mei, Yupeng
- S0969698923003156 Impact of perceived value, positive emotion, product coolness and Mianzi on new energy vehicle purchase intention
by Lv, Zhe & Zhao, Wenjia & Liu, Yu & Wu, Jie & Hou, Mutian
- S0969698923003168 Going beyond the role: How employees' perception of corporate social responsibility fuels proactive customer service performance
by Huang, Miaojia & Geng, Shuang & Yang, Wen & Law, Kris M.Y. & He, Yuqin
- S0969698923003181 Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products
by Ang, Ming Yang Avon & Pontes, Nicolas & France, Cassandra
- S0969698923003193 Pharmacies providing health services: Attitudes toward eHealth in Italy
by Cobelli, Nicola & Cassia, Fabio & Zardini, Alessandro & Kuppelwieser, Volker G.
- S0969698923003211 Understanding consumer repurchase intentions towards luxury retail brands: Evidence from an emerging market
by Sharma, Purva & Srivastava, Ankur & Sharma, Veenu & Singh, Nidhi & Nijjer, Shivinder
- S0969698923003223 Wiseconsumerchoices inonlinesecondhandluxury(OSHL)shopping: Anintegratedmodel ofmotivations,attitudes, andpurchaseintentions for OSHL aswise,conspicuous, andsustainableconsumption
by Ki, Chung-Wha (Chloe) & Li, Chunsheng & Chenn, Ashley Stevens & Chong, Sze Man & Cho, Erin
- S0969698923003235 Attention marketing in fragmented entertainment: How advertising embedding influences purchase decision in short-form video apps
by Yin, Xicheng & Li, Jing & Si, Hongyun & Wu, Peng
- S0969698923003247 Curation subscription box services: Implications for the pet industry
by Jeong, Misun & Yang, Kiseol & Kim, HaeJung Maria & Min, Jihye
- S0969698923003259 Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach
by Soren, Anup Anurag & Chakraborty, Shibashish
- S0969698923003260 Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies
by Liao, Jiancai & Huang, Jingya
- S0969698923003272 What should be the best retail strategy to deal with an unequal shipment from an unreliable manufacturer?
by Hota, Soumya Kanti & Sarkar, Biswajit & Ghosh, Santanu Kumar & Cheikhrouhou, Naoufel & Treviño-Garza, Gerardo
- S0969698923003284 Analyzing consumer expectations and experiences of Augmented Reality (AR) apps in the fashion retail sector
by Aslam, Usman & Davis, Leon
- S0969698923003296 Customer experience in AI-enabled products: Scale development and validation
by Wang, Ping & Li, Kunyang & Du, Qinglong & Wang, Jianqiong
- S0969698923003302 Counterfeit brands and Machiavellianism: Consequences of counterfeit use for social perception
by Razmus, Wiktor & Grabner-Kräuter, Sonja & Adamczyk, Grzegorz
- S0969698923003314 GPT and CLT: The impact of ChatGPT's level of abstraction on consumer recommendations
by Kirshner, Samuel N.
- S0969698923003326 When digital celebrity talks to you: How human-like virtual influencers satisfy consumer's experience through social presence on social media endorsements
by Kim, Hyojung & Park, Minjung
- S0969698923003338 Strategic live streaming choices for vertically differentiated products
by Lu, Yusheng & Duan, Yongrui
- S0969698923003351 Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment
by Habib, Muhammad Danish & Alghamdi, Aseel & Sharma, Veenu & Mehrotra, Ankit & Badghish, Saeed
- S0969698923003363 The impact of intelligent customer service agents’ initial response on consumers’ continuous interaction intention
by Cheng, Zhendong & Fan, Wenfang & Shao, Bingjia & Jia, Wenli & Zhang, Yong
- S0969698923003375 Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
by Kumar, Anand & Bala, Pradip Kumar & Chakraborty, Shibashish & Behera, Rajat Kumar
- S0969698923003387 How do e-commerce anchors' characteristics influence consumers’ impulse buying? An emotional contagion perspective
by Li, Li & Chen, Xiaoting & Zhu, Peng
- S0969698923003399 Enhance understandings of Online Food Delivery's service quality with online reviews
by Ma, Bohao & Wong, Yiik Diew & Teo, Chee-Chong & Wang, Ziyan
- S0969698923003405 SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
by de Kervenoael, Ronan & Schwob, Alexandre & Hasan, Rajibul & Psylla, Evangelia
- S0969698923003417 Measuring employee-consumer integrated retailer brand equity
by Rudkowski, Janice
- S0969698923003429 Retail rings of influence: Rethinking retail catchment analysis in the light of purchasing power
by Yiu, Chung Yim & Truong, Quan Le & Kou, Jiaying & Cheung, Ka Shing
- S0969698923003430 Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels
by Frasquet, Marta & Ieva, Marco & Mollá-Descals, Alejandro
- S0969698923003442 How environmental concerns influence consumers’ anticipated emotions towards sustainable consumption: The moderating role of regulatory focus
by Maduku, Daniel K.
- S0969698923003454 Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing
by Fan, Liu & Wang, Yawei & Mou, Jian
- S0969698923003466 Which retail strategy for shelf life products can satisfy consumers under game policy?
by Saxena, Neha & Sarkar, Mitali & Sarkar, Biswajit
- S0969698923003478 Factors influencing behavioral intentions in livestream shopping: A cross-cultural study
by Ni, Shaowen & Ueichi, Hideo
- S0969698923003491 Exploring the factors that drive millet consumption: Insights from regular and occasional consumers
by Shah, Priya & Mehta, Neha & Shah, Sweety
- S0969698923003508 Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
by Xie, Yuguang & Liang, Changyong & Zhou, Peiyu & Jiang, Li
- S0969698923003521 Examining bargaining power in the distribution channel under possible price pass-through behaviors of retailers
by Matsumoto, Tomoki & Kamai, Tomohito & Kanazawa, Yuichiro
- S0969698923003533 Customization at a glance: Investigating consumer experiences in mobile commerce applications
by Siyal, Abdul Waheed & Chen, Hongzhuan & Jamal Shah, Syed & Shahzad, Fakhar & Bano, Shaher
- S0969698923003545 Dynamic assortment planning and capacity allocation with logit substitution
by Arhami, Omid & Aslani, Shirin & Talebian, Masoud
- S0969698923003557 From virtual to reality: The power of augmented reality in triggering impulsive purchases
by Hsu, Wen-Chin & Lee, Mu-Heng & Zheng, Kai-Wen
- S0969698923003570 The impact of AI identity disclosure on consumer unethical behavior: A social judgment perspective
by Li, Tian-Ge & Zhang, Chu-Bing & Chang, Ying & Zheng, Wei
- S0969698923003582 Why do consumers consume masstige products? A cross-cultural investigation through the lens of self-determination theory
by Shahid, Shadma & Adil, Mohd & Sadiq, Mohd & Dash, Ganesh
- S0969698923003594 The way to generate customer citizenship behavior with customer experience
by Le, Hoang Tran Phuoc Mai & Kim, Dongyoup & Park, Jungkun
- S0969698923003600 Why employees continue to use O2O food delivery services? Moderating role of sedentary behavior
by Yao, Pinyi & Li, Yezheng
- S0969698923003612 Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model
by Zhou, Qi & Li, Bin & Li, Huajun & Lei, Yueqiu
- S0969698923003624 Utilizing consumer-based label equity to signal consumer products free from endocrine-disrupting chemicals
by Sigurdsson, Valdimar & Folwarczny, Michał & Larsen, Nils Magne & Menon, R.G. Vishnu & Sigurdardottir, Freyja Thoroddsen & Perkovic, Sonja
- S0969698923003636 Social validation, reciprocation, and sustainable orientation: Cultivating “clean†codes of conduct through social influence
by Otterbring, Tobias & Folwarczny, Michał
- S0969698923003648 Insights into consumer preferences and purchasing behaviour for wooden bed furniture in Slovakia
by Hitka, MiloÅ¡ & MikloÅ¡Ãk, Andrej & GejdoÅ¡, MiloÅ¡ & Å tarchoň, Peter
- S0969698923003661 The effects of hedonic shopping values on loyalty towards small retailers: The moderating role of trust
by Lee, Jaeha & Park, Kwangsoo
- S0969698923003673 Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers' relationship quality and brand equity
by S, Sreejesh
- S0969698923003685 Holding on to your memories: Factors influencing social media hoarding behaviour
by Vinoi, Nivin & Shankar, Amit & Khalil, Ashraf & Mehrotra, Ankit & Kumar, Jitender
- S0969698923003697 AR app-based brand engagement and outcomes: A moderated mediation approach
by Khan, Imran & Fatma, Mobin
- S0969698923003703 Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership
by Zhang, Xingyi & Singh, Smita & Li, Jing & Shao, Xiaolong
- S096969892300317X The market-based assets theory of brand competition
by Sharp, Byron & Dawes, John & Victory, Kirsten
- S096969892300320X Dynamic pricing for new experience products in pre-sale mode with social learning
by Lu, Danning & Wang, Pengyu
- S096969892300334X From traditional to transformed: Examining the pre- and post-COVID consumers’ shopping mall experiences
by Mortimer, Gary & Andrade, MarÃa Lucila Osorio & Fazal-e-Hasan, Syed Muhammad
- S096969892300348X The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation
by Ittefaq, Huma & Akhtar, Naeem & Siddiqi, Umar Iqbal & Islam, Tahir & Kuzior, Aleksandra
- S096969892300351X Can chatbot customer service match human service agents on customer satisfaction? An investigation in the role of trust
by Huang, Dongling & Markovitch, Dmitri G. & Stough, Rusty A.
- S096969892300365X Can sharing with others whom consumers Can't see increase their sense of community? An examination of social presence on sharing platforms
by Woo, Hongjoo & Shin, Daeun Chloe & Kim, Naeun Lauren & Tong, Zhenghao & Kwon, Soyon
2023, Volume 75, Issue C
- S0969698923001595 The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality
by Alnawas, Ibrahim & Al Khateeb, Amr & El Hedhli, Kamel
- S0969698923001595 The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality
by Alnawas, Ibrahim & Al Khateeb, Amr & El Hedhli, Kamel
- S0969698923001832 Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
by Kim, Yeonshin & Hur, Won-Moo & Lee, Luri
- S0969698923001832 Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
by Kim, Yeonshin & Hur, Won-Moo & Lee, Luri
- S0969698923001844 Do supermarkets’ emails have any value for their customers? The effect of emails’ content and interestingness on customers’ attitude and engagement
by Rodriguez, Virginie & Sangle-Ferriere, Marion
- S0969698923001844 Do supermarkets’ emails have any value for their customers? The effect of emails’ content and interestingness on customers’ attitude and engagement
by Rodriguez, Virginie & Sangle-Ferriere, Marion
- S0969698923001868 Is the system reliability profitable for retailing and consumer service of a dynamical system under cross-price elasticity of demand?
by Sarkar, Biswajit & Seok, Hyesung & Jana, Tapas Kumar & Dey, Bikash Koli
- S0969698923001868 Is the system reliability profitable for retailing and consumer service of a dynamical system under cross-price elasticity of demand?
by Sarkar, Biswajit & Seok, Hyesung & Jana, Tapas Kumar & Dey, Bikash Koli
- S0969698923001959 How to inspire users in virtual travel communities: The effect of activity novelty on users’ willingness to co-create
by Xie, Lishan & Liu, Canmian & Li, Yaoqi & Zhu, Tengteng
- S0969698923001959 How to inspire users in virtual travel communities: The effect of activity novelty on users’ willingness to co-create
by Xie, Lishan & Liu, Canmian & Li, Yaoqi & Zhu, Tengteng
- S0969698923001960 Becoming a tree when I will be dead? Why not! Generation X, Y and Z, and innovative green death practices
by Nosi, Costanza & D'Agostino, Antonella & Piccioni, Niccolò & Bartoli, Chiara
- S0969698923001960 Becoming a tree when I will be dead? Why not! Generation X, Y and Z, and innovative green death practices
by Nosi, Costanza & D'Agostino, Antonella & Piccioni, Niccolò & Bartoli, Chiara
- S0969698923001984 Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches
by Rather, Raouf Ahmad & Raisinghani, Manju & Gligor, David & Parrey, Shakir Hussain & Russo, Ivan & Bozkurt, Sıddık
- S0969698923001984 Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches
by Rather, Raouf Ahmad & Raisinghani, Manju & Gligor, David & Parrey, Shakir Hussain & Russo, Ivan & Bozkurt, Sıddık
- S0969698923001996 Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention
by Liu, Chih-Hsing & Dong, Tse-Ping & Vu, Ho Tran
- S0969698923001996 Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention
by Liu, Chih-Hsing & Dong, Tse-Ping & Vu, Ho Tran
- S0969698923002023 Visualization service investment strategies for a self-operated fresh agricultural product e-tailer
by Du, Heng & Lu, Ke
- S0969698923002023 Visualization service investment strategies for a self-operated fresh agricultural product e-tailer
by Du, Heng & Lu, Ke
- S0969698923002035 Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness
by Li, Huajun & Lei, Yueqiu & Zhou, Qi & Yuan, Hong
- S0969698923002035 Can you sense without being human? Comparing virtual and human influencers endorsement effectiveness
by Li, Huajun & Lei, Yueqiu & Zhou, Qi & Yuan, Hong
- S0969698923002047 Predicting sports fans’ engagement with culturally aligned social media content: A language expectancy perspective
by C, Deep Prakash & Majumdar, Adrija
- S0969698923002047 Predicting sports fans’ engagement with culturally aligned social media content: A language expectancy perspective
by C, Deep Prakash & Majumdar, Adrija
- S0969698923002059 Environmental factors to maximize social media engagement: A comprehensive framework
by Reimer, Thomas
- S0969698923002059 Environmental factors to maximize social media engagement: A comprehensive framework
by Reimer, Thomas
- S0969698923002060 Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
by El Hedhli, Kamel & Zourrig, Haithem & Al Khateeb, Amr & Alnawas, Ibrahim
- S0969698923002060 Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
by El Hedhli, Kamel & Zourrig, Haithem & Al Khateeb, Amr & Alnawas, Ibrahim
- S0969698923002072 The formation of habit and word-of-mouth intention of over-the-top platforms
by Soren, Anup Anurag & Chakraborty, Shibashish
- S0969698923002072 The formation of habit and word-of-mouth intention of over-the-top platforms
by Soren, Anup Anurag & Chakraborty, Shibashish
- S0969698923002175 The role of communities in vegetarian and vegan identity construction
by Sirieix, Lucie & Séré de Lanauze, Gilles & Dyen, Margot & Balbo, Laurie & Suarez, Erick
- S0969698923002175 The role of communities in vegetarian and vegan identity construction
by Sirieix, Lucie & Séré de Lanauze, Gilles & Dyen, Margot & Balbo, Laurie & Suarez, Erick
- S0969698923002187 Green consumption behavior prediction based on fan-shaped search mechanism fruit fly algorithm optimized neural network
by Li, Bo & Liao, Mengjie & Yuan, Junjing & Zhang, Jian
- S0969698923002187 Green consumption behavior prediction based on fan-shaped search mechanism fruit fly algorithm optimized neural network
by Li, Bo & Liao, Mengjie & Yuan, Junjing & Zhang, Jian
- S0969698923002199 Television food ads aimed at children in South-Eastern Europe: Cultural outlook and implications
by Filipovic, Jelena
- S0969698923002199 Television food ads aimed at children in South-Eastern Europe: Cultural outlook and implications
by Filipovic, Jelena
- S0969698923002205 Price matching and product differentiation strategies considering showrooming
by Wei, Jie & Chang, Meijing & Zhao, Jing
- S0969698923002205 Price matching and product differentiation strategies considering showrooming
by Wei, Jie & Chang, Meijing & Zhao, Jing
- S0969698923002217 Is online-to-offline customer care support essential for consumer service?
by Sarkar, Biswajit & Dey, Bikash Koli
- S0969698923002217 Is online-to-offline customer care support essential for consumer service?
by Sarkar, Biswajit & Dey, Bikash Koli
- S0969698923002229 Who will embrace upward line extension? The role of power distance belief
by He, Yue & Mo, Zan & Wan, Xiuqi & Li, Mengyin & Fu, Huijian
- S0969698923002229 Who will embrace upward line extension? The role of power distance belief
by He, Yue & Mo, Zan & Wan, Xiuqi & Li, Mengyin & Fu, Huijian
- S0969698923002230 Men on a mission, women on a journey - Gender differences in consumer information search behavior via SNS: The perceived value perspective
by Kol, Ofrit & Levy, Shalom
- S0969698923002230 Men on a mission, women on a journey - Gender differences in consumer information search behavior via SNS: The perceived value perspective
by Kol, Ofrit & Levy, Shalom
- S0969698923002242 Role of downward versus upward social comparison in service recovery: Testing a mediated moderation model with two empirical studies
by Chen, Ke & Wu, Zhan & Sharma, Piyush
- S0969698923002242 Role of downward versus upward social comparison in service recovery: Testing a mediated moderation model with two empirical studies
by Chen, Ke & Wu, Zhan & Sharma, Piyush
- S0969698923002254 Switching up the delivery game: Understanding switching intention to retail drone delivery services
by Sham, Rohana & Chong, Han Xi & Cheng-Xi Aw, Eugene & Bibi Tkm Thangal, Thahira & Abdamia, Noranita binti
- S0969698923002254 Switching up the delivery game: Understanding switching intention to retail drone delivery services
by Sham, Rohana & Chong, Han Xi & Cheng-Xi Aw, Eugene & Bibi Tkm Thangal, Thahira & Abdamia, Noranita binti
- S0969698923002266 Relax Your Fear—The role of autonomous sensory meridian response (ASMR) in green advertising
by Suci, Afred & Wang, Hui-Chih & Doong, Her-Sen
- S0969698923002266 Relax Your Fear—The role of autonomous sensory meridian response (ASMR) in green advertising
by Suci, Afred & Wang, Hui-Chih & Doong, Her-Sen
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