Barriers to resolving institutional complexity in access-based service innovation
Author
Abstract
Suggested Citation
DOI: 10.1016/j.jretconser.2024.104010
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Prieto, Marc & Stan, Valentina & Baltas, George, 2022. "New insights in Peer-to-Peer carsharing and ridesharing participation intentions: Evidence from the “provider-user†perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
- Shaheen, Susan PhD & Stocker, Adam & Mundler, Marie, 2017. "Online and App-Based Carpooling in France: Analyzing Users and Practices—A Study of BlaBlaCar," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt3s40x2x2, Institute of Transportation Studies, UC Berkeley.
- Hélène Cherrier & Meltem Türe, 2023. "Tensions in the Enactment of Neoliberal Consumer Responsibilization for Waste," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 50(1), pages 93-115.
- Behnam, Mohsen & Hollebeek, Linda D. & Clark, Moira K. & Farabi, Reza, 2021. "Exploring customer engagement in the product vs. service context," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
- Lee, Shinhyoung & Park, Kiwan, 2022. "How looking forward over the short period to-go affects consumer enjoyment: Role of temporal scarcity in access-based services," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
- Hussain, Ali & Abid, Muhammad Farrukh & Shamim, Amjad & Ting, Ding Hooi & Toha, Md Abu, 2023. "Videogames-as-a-service: How does in-game value co-creation enhance premium gaming co-creation experience for players?," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
- Aric Rindfleisch & James E. Burroughs & Nancy Wong, 2009. "The Safety of Objects: Materialism, Existential Insecurity, and Brand Connection," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 36(1), pages 1-16, June.
- Cherrier, Helene & Goswami, Paromita & Ray, Subhasis, 2018. "Social entrepreneurship: Creating value in the context of institutional complexity," Journal of Business Research, Elsevier, vol. 86(C), pages 245-258.
- Elodie Gardet & Caroline Danièle Mothe, 2011. "The dynamics of coordination in innovation networks," Post-Print hal-00919245, HAL.
- Fleura Bardhi & Giana M. Eckhardt, 2012. "Access-Based Consumption: The Case of Car Sharing," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(4), pages 881-898.
- Finsterwalder, Jörg, 2018. "A 360-degree view of actor engagement in service co-creation," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 276-278.
- Vadim Grinevich & Franz Huber & Mine Karataş-Özkan & Çağla Yavuz, 2019. "Green entrepreneurship in the sharing economy: utilising multiplicity of institutional logics," Small Business Economics, Springer, vol. 52(4), pages 859-876, April.
- Perboli, Guido & Ferrero, Francesco & Musso, Stefano & Vesco, Andrea, 2018. "Business models and tariff simulation in car-sharing services," Transportation Research Part A: Policy and Practice, Elsevier, vol. 115(C), pages 32-48.
- Han, Xiaoyun & Chen, Shuping & Chen, Bing, 2022. "From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
- Ulrich, Isabelle & Cacho-Elizondo, Silvia & Damay, Coralie & Loussaïef, Leïla, 2024. "A practice theory perspective on apparel sharing consumption models exploring new paths of consumption in France and Mexico," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
- Sklyar, Alexey & Kowalkowski, Christian & Tronvoll, Bård & Sörhammar, David, 2019. "Organizing for digital servitization: A service ecosystem perspective," Journal of Business Research, Elsevier, vol. 104(C), pages 450-460.
- Docherty, Iain & Marsden, Greg & Anable, Jillian, 2018. "The governance of smart mobility," Transportation Research Part A: Policy and Practice, Elsevier, vol. 115(C), pages 114-125.
- Agatz, Niels & Erera, Alan & Savelsbergh, Martin & Wang, Xing, 2012. "Optimization for dynamic ride-sharing: A review," European Journal of Operational Research, Elsevier, vol. 223(2), pages 295-303.
- William Ocasio & Nevena Radoynovska, 2016. "Strategy and commitments to institutional logics : Organizational heterogeneity in business models and governance," Post-Print hal-02312181, HAL.
- Shaheen, Susan PhD & Chan, Nelson & Gaynor, Theresa, 2016. "Casual Carpooling in the San Francisco Bay Area: Understanding User Characteristics, Behaviors, and Motivations," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt4dh2h0rf, Institute of Transportation Studies, UC Berkeley.
- Anastasia Loukaitou-Sideris & Martin Wachs & Miriam Pinski, 2019. "Toward a Richer Picture of the Mobility Needs of Older Americans," Journal of the American Planning Association, Taylor & Francis Journals, vol. 85(4), pages 482-500, October.
- Sakib, Md Nazmus & Hasan, Fuad & Al-Emran, Md & Felix, Reto, 2023. "A cross-cultural analysis of ridesharing intentions and compliance with COVID-19 health guidelines: The roles of social trust, fear of COVID-19, and trust-in-God," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
- Lee, Wei-Long & Liu, Chih-Hsing & Tseng, Tzu-Wen, 2022. "The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
- Hurmelinna-Laukkanen, Pia & Möller, Kristian & Nätti, Satu, 2022. "Orchestrating innovation networks: Alignment and orchestration profile approach," Journal of Business Research, Elsevier, vol. 140(C), pages 170-188.
- Shaheen, Susan A. & Chan, Nelson D. & Gaynor, Teresa, 2016. "Casual carpooling in the San Francisco Bay Area: Understanding user characteristics, behaviors, and motivations," Transport Policy, Elsevier, vol. 51(C), pages 165-173.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Julie Bulteau & Thierry Feuillet & Sophie Dantan & Souhir Abbes, 2023. "Encouraging carpooling for commuting in the Paris area (France): which incentives and for whom?," Transportation, Springer, vol. 50(1), pages 43-62, February.
- Pangbourne, Kate & Mladenović, Miloš N. & Stead, Dominic & Milakis, Dimitris, 2020. "Questioning mobility as a service: Unanticipated implications for society and governance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 35-49.
- Manuel Sánchez-Pérez & Nuria Rueda-López & María Belén Marín-Carrillo & Eduardo Terán-Yépez, 2021. "Theoretical dilemmas, conceptual review and perspectives disclosure of the sharing economy: a qualitative analysis," Review of Managerial Science, Springer, vol. 15(7), pages 1849-1883, October.
- Dawei Li & Yuchen Song & Dongjie Liu & Qi Cao & Junlan Chen, 2023. "How carpool drivers choose their passengers in Nanjing, China: effects of facial attractiveness and credit," Transportation, Springer, vol. 50(3), pages 929-958, June.
- Punel, Aymeric & Stathopoulos, Amanda, 2017. "Modeling the acceptability of crowdsourced goods deliveries: Role of context and experience effects," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 105(C), pages 18-38.
- Amirmahdi Tafreshian & Neda Masoud & Yafeng Yin, 2020. "Frontiers in Service Science: Ride Matching for Peer-to-Peer Ride Sharing: A Review and Future Directions," Service Science, INFORMS, vol. 12(2-3), pages 44-60, June.
- Mourad, Abood & Puchinger, Jakob & Chu, Chengbin, 2019. "A survey of models and algorithms for optimizing shared mobility," Transportation Research Part B: Methodological, Elsevier, vol. 123(C), pages 323-346.
- María del Carmen Rey-Merchán & Antonio López-Arquillos & Manuela Pires Rosa, 2022. "Carpooling Systems for Commuting among Teachers: An Expert Panel Analysis of Their Barriers and Incentives," IJERPH, MDPI, vol. 19(14), pages 1-12, July.
- Valentin Clemens & Christopher Albert Sabel & Johann Nils Foege & Stephan Nüesch, 2022. "System Design Choice in the Sharing Economy: How Different Institutional Logics Drive Consumer Perception and Consumers’ Intention to Use Sharing Systems," Schmalenbach Journal of Business Research, Springer, vol. 74(2), pages 201-234, June.
- Omer Faruk Aydin & Ilgin Gokasar & Onur Kalan, 2020. "Matching algorithm for improving ride-sharing by incorporating route splits and social factors," PLOS ONE, Public Library of Science, vol. 15(3), pages 1-23, March.
- Cláudia A. Soares Machado & Nicolas Patrick Marie De Salles Hue & Fernando Tobal Berssaneti & José Alberto Quintanilha, 2018. "An Overview of Shared Mobility," Sustainability, MDPI, vol. 10(12), pages 1-21, November.
- Anne Aguiléra & Eléonore Pigalle, 2021. "The Future and Sustainability of Carpooling Practices. An Identification of Research Challenges," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
- Chan Liu & Raymond K. H. Chan & Maofu Wang & Zhe Yang, 2020. "Mapping the Sharing Economy in China," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
- Steven Kane Curtis & Matthias Lehner, 2019. "Defining the Sharing Economy for Sustainability," Sustainability, MDPI, vol. 11(3), pages 1-25, January.
- Yang, Jie & Zhao, Daozhi & Wang, Zeyu & Xu, Chunqiu, 2022. "Impact of regulation on on-demand ride-sharing service: Profit-based target vs demand-based target," Research in Transportation Economics, Elsevier, vol. 92(C).
- Fu-Shiung Hsieh, 2021. "A Comparison of Three Ridesharing Cost Savings Allocation Schemes Based on the Number of Acceptable Shared Rides," Energies, MDPI, vol. 14(21), pages 1-30, October.
- Rotaris, Lucia & Scorrano, Mariangela, 2023. "Insights into peer-to-peer carsharing: Modelling and scenario analysis via a Bass diffusion agent-based model," Research in Transportation Economics, Elsevier, vol. 97(C).
- Alessandro Avenali & Yuri Maria Chianese & Graziano Ciucciarelli & Giorgio Grani & Laura Palagi, 2019. "Profit optimization in one-way free float car sharing services: a user based relocation strategy relying on price differentiation and Urban Area Values," DIAG Technical Reports 2019-04, Department of Computer, Control and Management Engineering, Universita' degli Studi di Roma "La Sapienza".
- Sjödin, David & Liljeborg, Alexander & Mutter, Sermed, 2024. "Conceptualizing ecosystem management capabilities: Managing the ecosystem-organization interface," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
- Dianzhuo Zhu, 2022. "Ridesharing: Its potential, challenges, and future in France," Working Papers hal-03994900, HAL.
More about this item
Keywords
Access-based service; Hitchhiking; Mobility service; Institutional pluralism; Institutional complexity; Casual carpooling; Ridesharing;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924003060. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.