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The effect of naturalness claims on perceptions of food product naturalness in the point of purchase

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  • Lunardo, Renaud
  • Saintives, Camille

Abstract

Recent trends in marketing highlight an increased focus on naturalness claims with the hope of a higher consumer perception of product naturalness, but does this always make sense? This research examines this question in two experiments. Results show that the perception of naturalness depends on the types of points of purchase, those that convey a sense of naturalness, such as traditional markets, leading to more perceived naturalness. Importantly, results show that point of purchase type interacts with naturalness claim salience such that highly salient claims leads to higher perceived naturalness for product being displayed in a point of purchase that conveys a sense of naturalness. Finally, results show that the authority which claims the naturalness of the product is of major importance, brand-independent naturalness claims leading consumers to perceive the claim as more credible and consequently the product as more natural.

Suggested Citation

  • Lunardo, Renaud & Saintives, Camille, 2013. "The effect of naturalness claims on perceptions of food product naturalness in the point of purchase," Journal of Retailing and Consumer Services, Elsevier, vol. 20(6), pages 529-537.
    • Handle: RePEc:eee:joreco:v:20:y:2013:i:6:p:529-537
    DOI: 10.1016/j.jretconser.2013.05.006
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    References listed on IDEAS

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    Cited by:

    1. Ilyuk, Veronika, 2018. "Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 20-30.
    2. V. U. Vinitha & Deepak S. Kumar & Keyoor Purani, 2021. "Biomorphic visual identity of a brand and its effects: a holistic perspective," Journal of Brand Management, Palgrave Macmillan, vol. 28(3), pages 272-290, May.
    3. Goddard, Ellen & Muringai, Violet & Robinson, Amber, 2017. "Consumer Interest in a Natural Designation in Food Choice," Project Report Series 264421, University of Alberta, Department of Resource Economics and Environmental Sociology.
    4. Giuseppina Migliore & Massimiliano Borrello & Alessia Lombardi & Giorgio Schifani, 2018. "Consumers’ willingness to pay for natural food: evidence from an artefactual field experiment," Agricultural and Food Economics, Springer;Italian Society of Agricultural Economics (SIDEA), vol. 6(1), pages 1-10, December.

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