A holistic competence framework for (future) retail design and retail design education
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DOI: 10.1016/j.jretconser.2019.101914
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- Verhoef, Peter C. & Kannan, P.K. & Inman, J. Jeffrey, 2015. "From Multi-Channel Retailing to Omni-Channel Retailing," Journal of Retailing, Elsevier, vol. 91(2), pages 174-181.
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