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Content
2014, Volume 7, Issue 5
- 565-576 The economic efficiency analysis of Saudi Arabia
by Abdullah Alkarashi & Mark Rajai & Kouroush Jenab - 577-600 Switching behaviour of consumers across options in the energy market: a comparative analysis in Mexico
by Pável Reyes-Mercado & Rajagopal - 601-625 International market ranking using enhanced imprecise dual-role MAJ model
by Amir Shabani & Reza Farzipoor Saen - 626-645 Criteria for customer agglomeration for a new footwear retail: a case study of a regional footwear brand in India
by Srabanti Mukherjee & Prasun Das - 646-658 Evaluation and prioritisation of dividend payment factors in Tehran Stock Exchange: a logit model approach
by Nasrin Alinghian - 659-676 An illustration of logistic regression technique: a case of processed food sector
by Rajneesh Mahajan & Suresh Garg & P.B. Sharma
2014, Volume 7, Issue 4
- 429-453 Service quality gap approach: a case of Indian customer's satisfaction of private banks
by Sadia Samar Ali & R. Kaur & Maj J.C. Pande & F. Ahmad - 454-472 Sustainability - 'enough for all forever'
by Kaushik Sridhar - 473-498 A study on psychological modelling of market maven for marketing operations with special reference to Indian market
by K. Harikrishnan & D. Ashok & P.D.D. Dominic & S. Joseph Jeya Anand - 499-514 Aging in India: myth or reality?
by Bipul Malakar & Shrabanti Maity - 515-529 ISO 26000 efforts and corporate social responsibility performance in Malaysian automotive industry
by Nurul Fadly Habidin & Nursyazwani Mohd Fuzi & Farah Izzaida Mohd Zamri & Siti Norhafizan Hibadullah & Auni Fatin Nadia Chiek Desa - 530-548 Open innovation in financial services: what are the external drivers?
by Anne-Laure Mention & Andrey Martovoy & Marko Torkkeli
2014, Volume 7, Issue 3
- 281-348 Modifications in interpretive structural modelling methodology to enhance its applicability in group decision process and power of discrimination
by Dhananjay A. Jolhe & A. Subash Babu - 349-370 Presenting a model to evaluate the fuzzy AHP knowledge management's effectiveness
by Zynolabdin Rahmani & Arezu Keshavarz & Abolfazl Rohani - 371-393 Performance evaluation of banks using balanced scorecard
by Elham Keshavarz & Masumeh Ftahikenari & Abolfazl Rohani & Seyed Mohammad Bagheri - 394-410 Exploring lean healthcare practice and supply chain innovation for Malaysian healthcare industry
by Nurul Fadly Habidin & Nurul Aifaa Shazali & Naimah Ali & Nur Afni Khaidir & Noor Hidayah Jamaludin - 411-427 The relationship between critical success factors of total quality management and process improvement: a case study
by Mohammad Saljoughian & Sayeed-Mohsen Allameh & Reza Dabestani & Maedeh Rabbanimehr
2014, Volume 7, Issue 2
- 129-147 Technological innovation and technology strategy: proposing an interface
by Meeta Dasgupta & R.K. Gupta - 148-167 An empirical investigation of the Malcolm Baldridge National Quality Award framework using causal Latent Semantic Analysis
by Muhammad Muazzem Hossain & Victor R. Prybutok - 168-187 Visionary leadership at a Thai apparel manufacturer: surprising evidence?
by Sooksan Kantabutra - 188-212 The impact of Chinese and US manufacturing managers' beliefs upon time-based manufacturing practices: a comparative study
by Benbo Li & Abraham Y. Nahm & Yang Yang & Bruce W.N. Lo - 213-236 Factor exploration and multi-criteria assessment method (AHP) of multi-generational consumer in electronic commerce
by Anil Kumar & Manoj Kumar Dash - 237-280 Use of IVFNs and MULTIMOORA method for supply chain performance measurement, benchmarking and decision-making: an empirical study
by Anoop Kumar Sahu & Saurav Datta & Siba Sankar Mahapatra
2014, Volume 7, Issue 1
- 1-15 An assessment of employee commitment to work among UAE nationals
by Saeed Askary & Saigeeta Kukunuru & Robert Pech - 16-27 Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
by Anne Rindell & Göran Svensson & Tore Mysen & Anders Billström - 28-51 The relationship between transformational leadership and followers' interpersonal communication satisfaction in Indian organisations
by J. Irudhaya Rajesh & L. Suganthi - 52-75 IT employees' brand attitudes and the role of internal corporate communication: a survey of Indian IT industry
by Neha Sharma & T.J. Kamalanabhan - 76-87 Morgan-Mercer-Flodin model for long term trend analysis of currency exchange rates of some selected countries
by A.W. Wijeratne & J.A. Karunaratne - 88-111 Perspectives of control phase to manage Six Sigma implements: an empirical study
by Bikram Jit Singh & Dinesh Khanduja - 112-128 Evaluation of branding strategies for global versus local brand: the role of concept consistency
by Plavini Punyatoya
2013, Volume 6, Issue 6
- 635-655 A study on the interrelationship among the industrial trends, corporate policies, and operating efficiency of international tourist hotels
by Chen-Chi Lou & Tian-Shyug Lee & Yen-Chen Wang - 656-686 The roles of perceived quality, trust, and satisfaction in predicting brand loyalty: the empirical research on automobile brands in Jordan market
by Sulieman Ibraheem Shelash Al-Hawary - 687-701 Influencing entrepreneurial intentions: the role of attitudes and personality constructs
by R. Murugesan & P.D.D. Dominic - 702-734 How do social benefits differ within commercial entrepreneurial streams?
by Jasem Almarri & Maqsood Sandhu & John Meewella - 735-749 Marketing efficiency: a construct to evaluate strategic ICT adoption
by Sumant Kumar Tewari & Madhvendra Misra - 750-770 A longitudinal research on moderating effect of leader-member exchange on the relationships between leadership styles and job performance
by İrfan Akkoç & Melih Altay & Ömer Turunç
2013, Volume 6, Issue 5
- 505-525 Performance analysis of Indian automobile sector using non-parametric approach
by Supran Kumar Sharma & Dalip Raina - 526-536 ASQual: measuring tourist perceived service quality in an airport setting
by Babu P. George & Tony L. Henthorne & Thomas R. Panko - 537-552 Post-privatisation performance effects of retained state control: the case of HalkBank
by S. Ahmet MenteÅŸ - 553-571 Using grounded theory to model market orientation experiences at practice
by Kayhan Tajeddini - 572-583 Corporate strategy and the environment: fit through teleological approaches
by Anders Pehrsson & Göran Svensson - 584-604 Forecasting day-ahead price of electricity - a dynamic regression approach
by Amitava Bandyopadhayay & Soumya Roy & Dipojjwal Ghosh - 605-623 Strategies for architecting power brands: a market oriented outlook
by LucÃa Fernández Reyes & Rajagopal - 624-634 Effectiveness of social network sites for influencing consumer purchase decisions
by Sanjeev Verma
2013, Volume 6, Issue 4
- 377-392 Knowledge evolution and innovation linkages: evidences from Indian state owned enterprise
by Shubhabrata Basu - 393-408 Perception towards professional and personal social networking sites: an exploratory study
by Sita Mishra & Archana Tyagi - 409-424 Decent work practices indicators in the construction projects of United Arab Emirates
by Asadullah Khan - 425-447 Aligning IT strategy with business strategy for competitive advantage: a structural equation model
by Mohammed Abdi Mussa & P.D.D. Dominic & Alan Giffen Downe & Siew-Phaik Loke & N. Thamaraiselvan - 448-471 Analysing the synergic power of inhibitors of an Indian telecom supply chain
by V.R. Pramod & D.K. Banwet - 472-487 Determinants of job stress in affecting job performance: a study on the Malaysian banking sector
by M. Krishna Moorthy & Jia Yi Lee & Pui Ling Hon & Yuen May Khong & Aun-Nhi Teow & Shih Jin Yeong - 488-503 Practices of environmental and social responsibility in companies that adopt the Brazilian award for performance excellence
by Paulo Augusto Cauchick Miguel & Lucila Maria De Souza Campos
2013, Volume 6, Issue 3
- 251-269 Integrating the Baltic States and Europe - Rail Baltica
by Milla Laisi & Juha Saranen - 270-292 Developing green supply chain system for Indian enterprises
by Sanjeev Kumar & Somnath Chattopadhyaya & Vinay Sharma - 293-309 Review of the competitiveness of Russian manufacturing industry
by Pekka Torvinen & Juha Väätänen - 310-330 Environmental influences on open innovation: evidence from Russia
by Irina Savitskaya & Daria Podmetina - 331-347 Benchmarking: success producer or failure preventer?
by Dana M. Johnson & Nada R. Sanders - 348-360 Using cluster analysis and DEA-discriminant analysis to predict group membership of new customers
by Reza Farzipoor Saen - 361-375 Application of statistical techniques for improving yield of a manufacturing process
by E.V. Gijo & Johny Scaria
2013, Volume 6, Issue 2
- 121-130 Comparative study of forced distribution and absolute rating performance management systems
by Gunjan Malhotra & Amitava Mukherjee - 131-147 Applying the operations management - approach to reduce process delays in justice courts
by Pauliina Seppälä & Annastiina Kerkkänen & Petra Pekkanen & Timo Pirttilä - 148-160 The impact of e-learning on workplace capability: creating a framework of development
by Sarah-Jane Saravani & John Clayton - 161-191 Total company-wide management system: its components
by Souraj Salah & Abdur Rahim & Juan A. Carretero - 192-213 Evaluation of comparative performance of telecom service providers in India using TOPSIS and AHP
by Sanjay Kumar & Y.V. Satya Kumar - 214-230 Recovering existing service design through reverse engineering approach
by Henri Karppinen & Janne Huiskonen & Kaisa Seppänen - 231-249 ICT and banking - is it a rejuvenating combination? A diagnostic analysis
by P.R.S. Sarma & M. Subramanyam & V.R. Pramod
2013, Volume 6, Issue 1
- 1-21 Financial problems faced by micro, small and medium enterprises in the small island states: a case study of the manufacturing sector of the Fiji Islands
by Suwastika Naidu & Anand Chand - 22-36 An empirical investigation towards Indian consumer's preference over theme parks
by Gunjan Malhotra & Jayanthi Ranjan - 37-58 Drivers for logistics outsourcing and factor analysis for selection of 3PL provider
by R. Rajesh & K. Ganesh & S. Pugazhendhi - 59-76 Implementation of European Quality Award in Engineering Educational Institutions via Accreditation Board for Engineering and Technology
by D. Thandapani & K. Gopalakrishnan & S.R. Devadasan & R. Murugesh - 77-92 An integration of BSC and AHP for sustainable growth of manufacturing industries
by V.N. Sundharam & Vinay Sharma & I.S. Stephan Thangaiah - 93-120 Six Sigma implementation framework for mid-sized Indian automotive enterprises
by Rajeshkumar U. Sambhe & Rajendra S. Dalu
2012, Volume 5, Issue 6
- 599-619 The harmonisation of the suggestion scheme in an international industrial enterprise
by Pekka Tervonen & Harri Haapasalo & Juha-Matti Helisten - 620-638 RELQUAL in Turkish business relationships - theory testing and measurement model
by Turker Bas & Arzu Ulgen Aydinlik & Göran Svensson & Tore Mysen & Nurzahit Keskin - 639-656 From stale to spicy to superb: a spanking new Apple
by John Wang & Jeffrey Hsu & Bin Zhou & Ruiliang Yan - 657-676 Essential towards excellence: quality journey of EMI group
by Ashish Soti & Ravi Shankar & O.P. Kaushal - 677-705 Power distance: a deterrent or a facilitator for innovation
by Sayan Banerjee & Dinesh K. Srivastava - 706-719 Serious games for instant media (IM) generation girls
by Michael J. Savoie & Elizabeth Hubbard
2012, Volume 5, Issue 5
- 448-462 Business network excellence for competitive advantage: case of Korean firms
by Paul Hong & Seung-Chul Kim - 463-484 The role of workers' trust and perceived benefits in lean implementation success
by Abraham Y. Nahm & Kristy J. Lauver & James P. Keyes - 485-501 Product architecture and integrated manufacturing information system: a comparative study of Japanese and Korean firms
by Young Won Park & Paul Hong & Young Soo Park - 502-520 A resource dependence, social network and contingency model of sustainability in supply chain alliances
by Yuliya Shymko & Angel Diaz - 521-534 Redesigning organisation, systems and networks: the transformation of the European network of CHEP
by Enrique GarcÃa Montañés & Angel DÃaz - 535-553 Crisis management for SMEs: insights from a multiple-case study
by Paul Hong & Chenglei Huang & Bo Li - 554-574 Assessing global supply chains: perspectives on performance measures across leading countries
by Jooh Lee & James Jungbae Roh - 575-597 The role of mutual trust in supply chain management: deriving from attribution theory and transaction cost theory
by Sunhee Youn & Woosang Hwang & Ma Ga Yang
2012, Volume 5, Issue 4
- 305-322 A knowledge management metrics model for measuring strategy implementation success
by Okfalisa & Rose Alinda Alias & Kuan Yew Wong & Siong Choy Chong - 323-337 Planning flexibility and corporate entrepreneurship in the manufacturing sector in Nigeria
by O.L. Kuye & B.E.A. Oghojafor & A.A. Sulaimon - 338-377 Effect of strategic purchasing, supplier evaluation system and uncertain business environment on supplier-buyer strategic relationship: a structural model
by Rakesh D. Raut & Harsh V. Bhasin - 378-394 A study on association between personality constructs and entrepreneurial attitudes
by R. Murugesan & P.D.D. Dominic - 395-412 An empirical-exploratory study of the status of lean manufacturing in India
by Jose Arturo Garza-Reyes & Harshad Sudhir Parkar & Ilias Oraifige & Horacio Soriano-Meier & Dani Harmanto - 413-428 Improving healthcare services: lean lessons from Aravind
by Angel DÃaz & Juan Pons & Luis SolÃs - 429-443 Properties of quality constructs in Canadian business relationships
by David Hutchinson & Jang Singh & Göran Svensson & Tore Mysen
2012, Volume 5, Issue 3
- 169-194 Developing a new chance-constrained data envelopment analysis in the presence of stochastic data
by Ehsan Momeni & Reza Farzipoor Saen - 195-219 Transparency in public procurement: a study of the European Union directive for public works, supply and services contracts
by Adekunle Sabitu Oyegoke - 220-237 Hope for the East: entrepreneurial attitudes of MBA students in two transition economies relative to those in the USA
by Victor V. Claar & Robert Frey & Marek Szarucki & Vicki R. TenHaken - 238-277 Core quality and associated supportive quality parameters: a conceptual quality framework in healthcare establishment
by Mohammad Azam & Zillur Rahman & Faisal Talib - 278-304 Propensity for participative decision making (PPDM) in Turkey and the USA
by John A. Parnell & Mehmet Ali Koseoglu & Eric B. Dent
2012, Volume 5, Issue 1/2
- 5-20 Private-public partnerships: corporate responsibility strategy in food retail
by Julia Patrizia Rotter & Nurgül Özbek & Cecilia Mark-Herbert - 21-34 Manufacturing platform of strategic innovation in global semiconductor industry
by Yu-Ling Lin & Po-Yung Chu - 35-51 Essentials of D-phase to secure the competitive advantage through Six Sigma
by Bikram Jit Singh & Dinesh Khanduja - 52-76 The relationship between web quality and user satisfaction: the moderating effects of security and content
by Vivek S. Natarajan & Satyanarayana Parayitam & Tejinder Sharma - 77-100 Determinants of banks' total factor productivity: the post-Asian financial crisis experience of the Philippines
by Fadzlan Sufian - 101-115 Implications of an internet startup entering in a market with low level of technological adoption: case study
by Harsha Desai & Kiran Desai & Moreno S. Francisco - 116-129 Corporate social responsibility: are firms in Nigeria actually giving back or giving away?
by Olaolu J. Oluwafemi & Emmanuel Olateju Oyatoye - 130-139 Organic growth a taxonomic perspective
by Kabir C. Sen & Vivek S. Natarajan - 140-154 A simulation-based study for managing hospital emergency department's capacity in extreme events
by Nan Xiao & Raj Sharman & H.R. Rao & Sumant Dutta - 155-167 Financial controls and firms' performance in the manufacturing sector in Nigeria
by O.L. Kuye & A.A. Sulaimon
2011, Volume 4, Issue 6
- 621-644 Critical success factors for budgeting systems in the German context: an empirical analysis
by Julia Kornacker & Peter Schentler & H. James Williams & Jaideep Motwani - 645-677 Corporate performance evaluation: a multicriteria methodology and an application on the Athens Stock Exchange
by Panagiotis Xidonas & George Mavrotas & Theodore Krintas & Dimitrios Askounis & Charilaos Mertzanis & John Psarras & Constantin Zopounidis - 678-695 Prediction of corporate financial distress in glass and glassware sector of India
by Sarbapriya Ray - 696-714 Trust and commitment-based satisfaction and the impact on specific investments, formalisation and opportunism
by Tore Mysen & Goran Svensson & Tzong-Ru Lee - 715-730 ISO certification and business performance: empirical findings of Indian SMEs
by Chetankumar M. Sedani & Ramesh R. Lakhe - 731-750 A fuzzy clustering approach for segmenting Indian retail market based on store image
by D.M. Sezhiyan & M. Hemalatha
2011, Volume 4, Issue 5
- 493-518 Towards a framework for innovations
by Pradeep Waychal & R.P. Mohanty & Ajit Verma & Abhishek Chatterjee - 519-543 Strategic technology management in practice: SAP-LAP hills analysis of an automobile manufacturer in India
by Tapan Sahoo & D.K. Banwet & K. Momaya - 544-572 Quality and productivity improvement using Six Sigma and Taguchi methods
by M. Shanmugaraja & M. Nataraj & N. Gunasekaran - 573-594 Structures of maintenance organisations in Malaysian universities
by Olanrewaju Abdul Lateef & Mohd Faris Khamidi & Arazi Idrus - 595-620 Structuring for innovation – a review
by Sayan Banerjee & D.K. Srivastava & Rakesh D. Raut
2011, Volume 4, Issue 4
- 371-384 Effective governance in e-government
by A. Seetharaman & Sreenivasan Jayashree & Govindan Marthandan & Perbaharen Balasubramaniam - 385-398 Shifts in organisational design, culture and structural paradigms in financial organisations during economic recession
by Rajagopal & Ananya Rajagopal - 399-419 Successful implementation of Six Sigma in services: an exploratory research in India Inc
by Michael Sony & Subhash Naik - 420-439 Strategic quality management: the role of process ownership, management and improvement
by Mildred Golden Pryor & Leslie A. Toombs & Jack Cooke & John H. Humphreys - 440-467 Exploring critical criteria for compressed natural gas/liquefied petroleum gas (CNG/LPG) kits manufacturer in India: a case study
by Rakesh D. Raut & Harsh V. Bhasin & Sachin S. Kamble - 468-492 Managing exploration and exploitation of opportunities: an entrepreneurial case study
by John Meewella & Maqsood Sandhu
2011, Volume 4, Issue 3
- 245-262 An empirical analysis into the reframing approach of organisational behaviour
by Kaushik Sridhar - 263-282 A neural network model for clearance sales outshopping behaviour
by M. Hemalatha & Y.L.R. Moorthi & V.J. Sivakumar - 283-297 Implementation of ISO TS 16949 towards business excellence – results from a case study
by Paulo Augusto Cauchick Miguel & Andrea Fort Leal & Iris Bento Da Silva - 298-320 A performance-based decision-making tool for supply chain reengineering
by Deniz Turhan & Ozalp Vayvay - 321-345 Performance measurement of SHER service supply chain: a balanced score card – ANP approach
by V.R. Pramod & D.K. Banwet - 346-370 Assessing suppliers for strategic integration: a portfolio approach
by Alessandro Brun & Margherita Pero
2011, Volume 4, Issue 2
- 125-141 Productising expert services of performance management
by Juhani Ukko & Sanna Pekkola & Juho Valtonen & Minna Saunila & Hannu Rantanen - 142-159 Flexible strategic framework for managing forces of continuity and change – study of inward supply chain of a leading automotive company in India
by V.K. Gupta - 160-177 Employees' knowledge sharing behaviour and work engagement: the role of organisational politics
by Bindu Gupta - 178-190 Do technology alliances create more value than marketing alliances?
by Ram Subramanian & Vijay Gondhalekar & C.R. Narayanaswamy - 191-201 Application of Taguchi method to optimise the characteristics of green sand in a foundry
by E.V. Gijo & Johny Scaria - 202-224 The nature of environmental problems and environmental degradation
by Kaushik Sridhar - 225-243 Who achieves continuous improvement? TQM implementation in a global organisation
by Kati Tanninen & Kaisu Puumalainen & Jaana Sandstrom
2011, Volume 4, Issue 1
- 1-14 The emissions trading scheme: an analysis on its economic instruments and methods to reduce greenhouse gas emissions
by Kaushik Sridhar - 15-43 Reflections on strategic insights for winning in the complex emerging market of India
by Som Sekhar Bhattacharyya - 44-60 Analysing cognitive determinants in managerial decision-making
by Rajagopal & Jerry Banks & Amritanshu Rajagopal - 61-79 Performance measurement in collaborative networks: a proposal of performance indicators for the manufacturing industry
by Rafael Henrique Palma Lima & Fabio Muller Guerrini & Luiz Cesar Ribeiro Carpinetti - 80-93 Pursuing the creative: new pathways in the 'economy of wine'
by David Knox Aylward - 94-110 Modelling the barriers of Six Sigma using interpretive structural modelling
by Ashish Soti & O.P. Kaushal & Ravi Shankar - 111-124 Demand forecasting of tea by seasonal ARIMA model
by E.V. Gijo
2010, Volume 3, Issue 4
- 383-396 Dynamics of brand G-Force in developing market strategy
by Rajagopal - 397-414 An empirical study on the critical factors for balanced scorecard implementation in the Indian context
by Suhanya Aravamudhan - 415-432 Opening the fuzzy front-end of new product development: a synthesis of two theories
by Antero Kutvonen & Marko T. Torkkeli - 433-451 RELQUAL in Taiwanese business relationships
by Tzong-Ru (Jiun-Shen) Lee & Goran Svensson & Tore Mysen - 452-469 Comparing the antecedents of absorptive capacity in exploitation and exploration alliances: the case of a software company
by Pekka Salmi & Marko T. Torkkeli - 470-493 Executive stock options and firm valuation: a literature review and research framework
by Akinloye Akindayomi
2010, Volume 3, Issue 3
- 261-278 Design structure matrix based value analysis of software product platforms
by Petri T. Helo & A.H.M. Shamsuzzoha & Olli-Pekka Hilmola - 279-302 Measuring the effectiveness of success factors: a case of government funded R&D organisations in India
by Jyoti Tikoria & D.K. Banwet & S.G. Deshmukh - 303-326 Mapping organisational innovation – multidisciplinary perspective
by Wesley Kozlowski & Shahid Yamin - 327-340 How to measure a process in the cardiac invasive procedures?: The frame of reference for a hospital unit
by Ville Tuomi & Timo Keistinen & Kari Korpilahti & Marjo-Riitta Himanen - 341-362 A re-balanced scorecard: a strategic approach to enhance managerial performance in complex environments
by Joseph H. Callaghan & Arline Savage & Steven Mintz - 363-382 Internationalisation of pharmaceutical retail sector: growth opportunities in emerging markets
by Anna Karhu & Anna-Mari Yla-Kojola
2010, Volume 3, Issue 2
- 125-141 The relationship between information transparency and firm value: evidence from Taiwan
by Chin-Fang Chao & Chung-Cheng Hsu & Ho-Sheng Yeh - 142-162 Six Sigma implementation barriers in Indian industries – survey results and case studies
by Darshak A. Desai & M.B. Patel - 163-185 ERP systems: an implementation experience
by Satya S. Chakravorty & Ronald E. Dulaney - 186-205 Reducing paint waste in a colour sample manufacturing industry
by Bimal Nepal & Bharatendra K. Rai - 206-225 Modelling clearance sales store loyalty behaviour of Indian shoppers
by M. Hemalatha & V.J. Sivakumar - 226-259 Quality principles deployment to achieve strategic results
by Monire Jalili & Kamran Rezaie
2010, Volume 3, Issue 1
- 1-18 A framework for analytical CRM: a data mining perspective
by Jayanthi Ranjan & Vishal Bhatnagar - 19-37 Inter-organisational collaborative knowledge management (CKM): a conceptual model
by Kamarulzaman Ab. Aziz & Mohammad Poorsartep - 38-64 System modelling of telecom service sector supply chain: a SAP-LAP analysis
by V.R. Pramod & D.K. Banwet - 65-76 Malmquist productivity and efficiency analysis for banking industry in India
by Seema Sharma & Sanjeev Gupta - 77-104 An integrated approach for performance enhancement in automobile repair shops
by R. Parameshwaran & P.S.S. Srinivasan & M. Punniyamoorthy - 105-124 Sales incentive scheme: insights from the Malaysian telecommunication sector
by Kamarulzaman Ab. Aziz & Nur Najwa Mohmad Najid
2009, Volume 2, Issue 3/4
- 223-240 The key account management system in the paper industry business environment
by Laura Piila & Harri Haapasalo - 241-256 Chinese managers' perceptions of their ability to deliver service quality
by Darlene Brannigan Smith & Dennis A. Pitta - 257-268 The evolution from brand equity to customer relationship equity to trust equity: the new challenge
by William J. Lundstrom - 269-284 Knowledge absorption in an emerging economy – the role of foreign investments and trade flows in Russia
by Marko T. Torkkeli & Daria Podmetina & Anna-Mari Yla-Kojola & Juha Vaatanen - 285-300 The image and academic expectations of South African and Malaysian university students
by Johan W. De Jager & Werner Soontiens - 301-316 Government, law and structure: where is transparency and what does it mean for marketing strategy?
by Camille P. Schuster & Phil Harris - 317-329 The development and implementation status of RFID in China
by Annibal Jose Scavarda & Peter O'Neill & Luiz Felipe Scavarda & Xiaoyang Wang - 330-345 A research strategy formulation for innovative Greek universities
by Christina Besta & Nikolaos Georgiadis & Vicky Manthou & Maro Vlachopoulou - 346-359 The impact of perceived innovativeness, branding strategy and parent brand salience on the reciprocal transfer of core associations
by Jean Boisvert & Suzan Burton - 360-373 Income as a determinant of the acquisition of cellular products and services by tertiary students
by Antonie Drotsky & David Benjamin Janse Van Rensburg & Johan W. De Jager - 374-387 Collective bargaining: a tool for industrial harmony in Ghanaian industrial settings
by James Kennedy Turkson - 388-401 New service development in an international context: a case study of a Finnish technopark company in Russia
by Valtteri Kaartemo & Kaisa-Kerttu Peltola
2009, Volume 2, Issue 2
- 105-123 New approaches in performance measurement: methods for specification and operationalisation within the context of supply management
by Ronald Gleich & Michael Henke & Anna Quitt & Luise Sommer - 124-139 Leadership in new ventures: complexity managed by teams
by Jamie Newth & Patricia Doyle Corner - 140-156 Knowledge management practices in project-based organisations
by Maqsood Sandhu & Marja Naaranoja - 157-178 Achieving Egyptian higher education institutions' excellence through the application of the EFQM model: an investigative study
by Riham Adel Hassan Sayed Ahmed - 179-193 ICRS: an intelligent collaborative recommender system for electronic purchasing
by M.K. Kavitha Devi & P. Venkatesh - 194-218 Quality management in the logistics function: a study of the Greek industry
by Katerina Gotzamani & Fotis Vouzas & Pantelis Longinidis
2009, Volume 2, Issue 1
- 1-15 Employees satisfied with performance measurement and rewards: is it even possible?
by Juhani Ukko & Jussi Karhu & Sanna Pekkola - 16-29 Corporate governance and the information systems excellence factor
by Themistokles Lazarides & Evaggelos Drimpetas & Maria Argyropoulou & Jaideep Motwani - 30-49 Toward the use of internal marketing in networks
by Christian Bach & Joseph Sarkis & Jing Zhang - 50-64 The development of an information systems strategic plan: an e-government perspective
by Sitalakshmi Venkatraman & Stephen Hughes - 65-85 Organisational support during expatriation: a study of New Zealand managers
by Christopher Selvarajah - 86-103 Comparison of profitability between international integrated device manufacturers and virtual integration firms
by Chen-Chi Lou & Shyue-Ping Chi & Shang-Chi Gong
2008, Volume 1, Issue 4
- 375-390 Launch lessons from a growing global supplier of industrial equipment
by Tuula Lehtimaki & Jari Salo & Heikki Karjaluoto - 391-417 Market and collaboration orientations: examining the supply/demand chain effects
by Chad R. Allred & Stanley E. Fawcett - 418-433 The Shingo Prize for operational excellence: rewarding world-class practices
by Satya S. Chakravorty & J. Brian Atwater & James I. Herbert - 434-447 The growth strategies of women-controlled SMEs: a case study on Finnish software companies
by Paivi Eriksson & Elina Henttonen & Susan Merilainen - 448-456 Implementing a lean enterprise approach to achieve business excellence
by Clare L. Comm & Dennis F.X. Mathaisel - 457-483 Performance management of regional clusters and SME cooperation networks
by Mateus Cecilio Gerolamo & Luiz Cesar Ribeiro Carpinetti & Gunther Seliger & Edwin Vladimir Cardoza Galdamez