IDEAS home Printed from https://ideas.repec.org/a/ids/ijbexc/v5y2012i5p575-597.html
   My bibliography  Save this article

The role of mutual trust in supply chain management: deriving from attribution theory and transaction cost theory

Author

Listed:
  • Sunhee Youn
  • Woosang Hwang
  • Ma Ga Yang

Abstract

Information sharing practises among the supply chain partners enhance supply chain flexibility. The exchange of information sharing, however, may not ensure the expected quality outcomes of information. To test the mediating role of mutual trust between information sharing and information quality, this study uniquely examines four contexts of information sharing (receiving information from customers; receiving information from suppliers; providing information to customers; and providing information to suppliers). With two theoretical lenses, attribution theory and transaction cost theory, this study empirically investigates the interrelationships among information sharing, information quality, mutual trust, and supply chain flexibility with data from 74 Korean steel firms. The results suggest that: 1) attribution error (i.e., self-service bias) is likely to happen when it comes to providing information context; 2) mutual trust plays a crucial role in transferring information sharing into information quality. Implications as well as future research opportunities are provided.

Suggested Citation

  • Sunhee Youn & Woosang Hwang & Ma Ga Yang, 2012. "The role of mutual trust in supply chain management: deriving from attribution theory and transaction cost theory," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 5(5), pages 575-597.
    • Handle: RePEc:ids:ijbexc:v:5:y:2012:i:5:p:575-597
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=48804
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Youn, Sun Hee & Yang, Ma Ga (Mark) & Kim, Jin Hwan & Hong, Paul, 2014. "Supply chain information capabilities and performance outcomes: An empirical study of Korean steel suppliers," International Journal of Information Management, Elsevier, vol. 34(3), pages 369-380.
    2. Kiyoung Jeong & Jae-Dong Hong, 2019. "The impact of information sharing on bullwhip effect reduction in a supply chain," Journal of Intelligent Manufacturing, Springer, vol. 30(4), pages 1739-1751, April.
    3. Alessio Ishizaka & Sharfuddin Ahmed Khan & Siamak Kheybari & Syed Imran Zaman, 2023. "Supplier selection in closed loop pharma supply chain: a novel BWM–GAIA framework," Annals of Operations Research, Springer, vol. 324(1), pages 13-36, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijbexc:v:5:y:2012:i:5:p:575-597. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=291 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.