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Content
2020, Volume 20, Issue 2
- 149-168 Human capital dimensions and firm performance, mediating role of knowledge management
by Alhamzah Alnoor - 169-190 The impact of transformational leadership on organisational performance case study: the University of Jordan
by Niveen M. Alsayyed & Taghrid S. Suifan & Rateb J. Sweis & Basheer A. Kilani - 191-204 Impact of social media marketing activities on brand equity and brand commitment in the leather industry
by Hossein Bodaghi Khajeh Nobar & Homa Kavoosi Kalejahi & Reza Rostamzadeh - 205-222 Research gaps in family owned businesses: a conceptual link between socio-emotional wealth, family commitment and firm performance
by Mohammad Rezaur Razzak & Norizah Mustamil & Raida Abu Bakar - 223-241 Impact of business ethics on Nigerian financial institutions
by M.E. Agwu - 242-268 A study on the interrelationships between employee engagement, employee engagement initiatives and job satisfaction
by G. Delina - 269-294 Managing agility in the downstream petroleum supply chain
by Ashutosh Sheel & Y.P. Singh & Vishnu Nath
2020, Volume 20, Issue 1
- 1-15 Excellence of social media: a quality assessment
by M. Parveen Roja - 16-31 What Brazilian workers think about flexible work and telework?
by Francisco Antonio Coelho Junior & Cristiane Faiad & Mariana Carolina Barbosa Rego & Wilsa Maria Ramos - 32-50 The adoption of lean principles and practices: transforming human resources delivery system model
by Gregory Mundth & William M. Mothersell & Jaideep Motwani & Michael L. Moore - 51-69 The impact of extrinsic and intrinsic rewarding system on employee motivation in the context of Sri Lankan apparel sector
by Nirma Sadamali Jayawardena & Darshana Jayawardena - 70-97 Risk management of innovative projects using FMEA; a case study
by Yogesh D. Ghadage & Balkrishna E. Narkhede & Rakesh D. Raut - 98-121 Proposing a model of talent excellence with a case study in Isfahan Province Gas Company
by Farzaneh Soltani & Arash Shahin & Ali Shaemi Barzoki - 122-129 Relationship between personality and job performance: Indian perspective of Triguna theory
by Richa Banerjee & Ravindra Pathak & Garima Mathur - 130-148 An analysis of factors affecting financial distress of airline companies: case of India
by Umesh S. Mahtani & Chandra Prakash Garg
2019, Volume 19, Issue 4
- 447-472 Lean Six Sigma: literature review and implementation roadmap for manufacturing industries
by Sehul Patel & Darshak A. Desai & Balkrishna Eknath Narkhede & Koilakuntla Maddulety & Rakesh Raut - 473-482 Establishing the link between marketing and accounting functions: a review
by Mohammed T. Nuseir - 483-502 Development of a scale to measure individual creativity constraints
by Tripti Sharma & P.N. Mishra - 503-531 Prioritisation of lean construction barriers in Qatari context: a fuzzy AHP approach
by Abdulla Yaqoub Al Sayed & Dinesh Seth & Abdel Magid S. Hamouda - 532-556 IT flexibility and downstream petroleum supply chain performance
by Ashutosh Sheel & Y.P. Singh & Vishnu Nath - 557-573 The mediating role of ethical organisational climate between HRM practices and HR outcomes in public sector of Saudi Arabia
by Mohammed Ali Yousef Yamin - 574-594 A new DEA-based voting method for ranking and evaluating the influence of e-marketing on bank performance
by Mohammad Izadikhah & Seyed Hamzeh Mirzaei
2019, Volume 19, Issue 3
- 305-322 Lean habits
by Kurt Hozak & Eric O. Olsen - 323-363 TQM to business excellence: a research journey (1985-2018)
by P.M. Unnikrishnan & Jyoti Tikoria & Arun Kumar Agariya - 364-380 Evidence of a glocal marketing strategy: a case study in the Brazilian telecommunication market
by Paulo Duarte & Viviane Yamasaki & Thelma Valéria Rocha & Susana Costa e Silva - 381-393 Big data: a new perspective for the establishment of segments for niche marketing
by Satish Chandra Ojha - 394-414 Does gamified elements influence on user's intention to adopt internet banking with integration of UTAUT and general self-confidence?
by Rahi Samar & Abd Ghani Mazuri - 415-428 Knowledge workers, organisational ambidexterity and sustainability: a conceptual framework
by Indu Rao & Pragya Thakur - 429-446 Optimism and career engagement in employees: an empirical test
by Teena Bharti & Santosh Rangnekar
2019, Volume 19, Issue 2
- 151-167 Internal corporate social responsibility and leadership effects on voice management and organisational performance: analysis of collaborator perceptions across organisations in Mexico
by Andrée Marie López-Fernández - 168-188 Non-technical skill development strategy to enhance safety performance of railway system: an interpretive structural modelling approach
by Sudarson Nayak & Sushanta Tripathy & Aishwarya Dash - 189-202 Long run relationship between energy and agricultural commodities testing in Indian context using cointegration and causality approach
by Shubhendu Vimal & Ashish Tripathi - 203-222 Customer centric success measures in project management
by Matti J. Haverila & Kai C. Haverila - 223-242 Dimensions of employee satisfaction with compensation: scale development and validation
by Subiya Rahman & Tripti Singh - 243-266 Islamic finance and corporate governance: a proposed universal model
by Mohd Sarim & Areeba Khan & Asif Akhtar & Mosab I. Tabash - 267-284 The balanced scorecard approach in evaluating the marketing function
by António Pimenta Da Gama & Joaquim A. Casaca - 285-303 Corporate social responsibility, employee productivity and firm valuation
by Shieh-Liang Chen & Cheng-Kun Liu & Chia-Ying Liu
2019, Volume 19, Issue 1
- 1-15 Adaptability and applicability of need hierarchy theory in assessing employee satisfaction with special reference to EPC company of UAE
by A. Lakshmana Rao & Nikhil Kulshrestha & G. Ramakrishnan - 16-43 Colour associations of archetypes: lessons for brands
by Atefeh Talebnejad & Bahram Ranjbarian & Hamid Bidram & Hossein Samavatian - 44-64 Does positive organisational behaviour and career commitment lead to work happiness?
by Safiah Omar & Sharmila Jayasingam & Raida Abu Bakar - 65-84 Vignettes-based research in behavioural operations management
by Amol S. Dhaigude & Debmallya Chatterjee & Soma Lilhare & Sudhir Ambekar - 85-99 Performance of services and products in a fast food franchise chain: reflections about the home delivery model
by Aldo Nobuyuki Nakao & Julio Araujo Carneiro-da-Cunha & Leandro Alves Patah & Vânia Maria Jorge Nassif - 100-118 Do investors gain from sustainable investing? An empirical evidence from India
by Shernaz Bodhanwala & Ruzbeh Bodhanwala - 119-136 Analysis of auditor competencies and job satisfaction on tax audit quality moderated by time pressure (case study of Indonesian tax offices)
by Etin Supriyatin & M. Ali Iqbal & Rhian Indradewa - 137-149 Applying lean management in complex manufacturing lines: the case of flash chip production
by Benjamin Gozlan & Ofer Barkai & Elad Harison
2019, Volume 18, Issue 4
- 435-449 Does loyalty and satisfaction support customer retention in life insurance sector? - An empirical study
by Ranganathan Venkatesan & Jayanth Jacob - 450-487 Project portfolio management: a landscape of the literature
by Eduardo K. Yamakawa & Paulo A. Cauchick-Miguel & Thayla T. Sousa-Zomer & Catherine P. Killen - 488-507 Marketing team excellence as a function entrepreneurial orientation, learning orientation and knowledge sharing: an empirical research in SMEs
by Mohamadhossein Rahmati - 508-526 Impact of supportive leadership on perceived sales team cohesion: mediation of critical thinking and moderation of empowerment
by Rama Krishna Yelamanchili - 527-548 Communicating with patients through Facebook: the case of dental healthcare services
by Helena Nobre & Nina Szczygiel & Mariana Condé-Pinto - 549-569 A validation of META-RELQUAL under South African micro-enterprise banking customers
by Pierre Mostert & Mariette Zietsman & Göran Svensson - 570-581 Factors affecting attrition in cellular service subscription
by Suhel Ahmad & Alpana Srivastava & Seema Sharma
2019, Volume 18, Issue 3
- 287-305 The relationship between optimism and inclusion in Indian manufacturing organisation
by Teena Bharti & Santosh Rangnekar - 306-335 Use of performance indicators in HR management for the companies of industrial sector
by Galina Gagarinskaia & Irina Kuznetcova & Aleksandr Gagarinskii - 336-359 Analysing the challenges in sustainable agricultural supply chain system in India
by Rakesh D. Raut & Bhaskar B. Gardas & Balkrishna E. Narkhede & Manoj Kumar Jha - 360-387 Buying decision factors influencing organic food purchase by young consumers: case of Bandung City, Indonesia
by Jann Hidajat Tjakraatmadja & Santi Novani & Mikhael Tjhi & Yudi Azis - 388-409 Multilevel organisational learning mechanisms and their implications for organisational performance
by Kambiz Navabi Zand & Azar Kaffashpoor & Shamsodin Nazemi & Gholamreza Malekzadeh - 410-433 Role of service quality measurements in in-patients satisfaction in corporate hospitals
by A. Mohamed RiyazhKhan & A. Noorul Haq
2019, Volume 18, Issue 2
- 137-150 Competing performance measures in predicting shareholder return of Indian pharmaceutical firms: an empirical evidence
by Merugu Venugopal & M. Ravindar Reddy & Bhanu Prakash Sharma G. - 151-173 Transformational leadership and team performance: an empirical study of the hotel industry of Pakistan
by Masood Ul Hassan & Zeeshan Iqbal & Ubaidullah Shafique & Nayab Bukhari - 174-202 Using decision trees to analyse the customers' shopping location preferences
by Azarnoush Ansari & Arash Riasi - 203-241 Towards an integrative model of dynamic capabilities empirical research: a systematic review (1997-2015)
by Abbas Bleady & Abdel Hafiez Ali & Siddig Balal - 242-268 An integrated framework of supply chain resilience enablers: a hybrid ISM-FANP approach
by Mohamad Sadegh Sangari & Mosayeb Dashtpeyma - 269-285 Strategic decisions to enter Semnan Gypsum plaster plants in the international markets
by Hadi Ghazvini & Morteza Maleki Minbash Razgah & Azim Zarei
2019, Volume 18, Issue 1
- 1-21 Exploring a Thai 'sufficiency' approach to corporate sustainability
by Sooksan Kantabutra - 22-41 Consumer perception of corporate social responsibility and purchase behaviour
by Akanksha Shukla & Geetika Goel & Nidhi Tiwari - 42-63 Banks, employees and brand promise delivery: customers' analytical perspective
by Baby Thomas & G. Rajendran - 64-97 Evaluation of knowledge management model in construction companies using the fuzzy AHP and fuzzy TOPSIS
by Soheila Albooyeh & Farzad Yaghmaie - 98-119 The use of poison pills by US firms over the period 1997-2015: what has been their impact on shareholder value?
by Duarte Pitta Ferraz & Ilídio Tomás Lopes & Simon Hitzelberger - 120-136 Environmental management accounting practices, environmental management system and environmental performance for the Malaysian manufacturing industry
by Nursyazwani Mohd Fuzi & Nurul Fadly Habidin & Sharul Effendy Janudin & Sharon Yong Yee Ong
2019, Volume 17, Issue 4
- 397-413 Enhancing the task performance of bank employees: relevance of trust, self-efficacy, and budget participation
by Yuliansyah Yuliansyah & Wijaya Triwacananingrum & Zuraidah Mohd-Sanusi & Jamaliah Said - 414-438 Re-examining the link between occupational stress and burnout in a Sub-Saharan African nation: the precursor and moderating roles of organisational and social support
by Ahmed Agyapong & Hannah Vivian Osei & Dominic Essuman - 439-455 Connecting the dots between CSR and brand loyalty: the mediating role of brand experience and brand trust
by Imran Khan & Mobin Fatma - 456-468 Entrepreneurship education management in India
by Jehangir Bharucha - 469-486 Examining the relationship between critical success factors of total quality management implementation and business performance: a structural equation modelling approach
by A.K. Subramani & N. Akbar Jan & Thangaraja Arumugam & M.S. Sasikala - 487-515 Prioritisation of the entrepreneurship factors in banking industry using FAHP and fuzzy TOPSIS
by Fatemeh Metvaee - 516-543 A theoretical model of antecedents of customer-directed incivility
by Hamid Aboodi & Sayyed Mohsen Allameh
2019, Volume 17, Issue 3
- 265-289 Taxonomy of innovation capability framework with future directions
by Juhi Raghuvanshi & Prakriti Kumar Ghosh & Rajat Agrawal - 290-305 Why do hypermarkets extend their brands to a growing number of products?
by Hasliza Hassan & Muhammad Sabbir Rahman & Abu Bakar Sade - 306-335 Assessing lean thinking using value stream mapping in a manufacturing unit - a case study
by Jagdeep Singh & Harwinder Singh & Surjit Kumar Gandhi - 336-360 Configuration of organisational justice and social capital: their impact on satisfaction and commitment
by Heru Kurnianto Tjahjono & Olivia Fachrunnisa & Majang Palupi - 361-383 Diagnosing entrepreneurial networks: using failure mode and effect analysis
by Mohammad Zarei & Sayed Mohammed Talebi & Behrouz Zarei - 384-396 The impact of training effectiveness among potential entrepreneurs in business organisations: a mediation of opportunity for participation in Bauchi State, Nigeria
by Muhammad Adamu
2019, Volume 17, Issue 2
- 131-153 Influences of strategic management accounting on firm profitability of information and communication technology businesses in Thailand
by Kornchai Phornlaphatrachakorn - 154-170 Train specific services and commuter satisfaction of Delhi Metro: an empirical analysis
by Govind Nath Srivastava & Manoj Kumar Dash - 171-188 Evaluating impact of corporate social responsibility on organisational identity with the mediating role of ethical climate
by Vahid Fattahi Sarand & Ali Shaemi Barzoki & Hadi Teimouri - 189-209 How enterprise architecture influences strategic alignment maturity: structural equation modelling
by Mona Jami Pour & Mohammad Reza Fallah - 210-229 Workplace spirituality: insights from the Bhagavad Gita
by R. Srilalitha & M.V. Supriya - 230-244 Design of agile supply chain model for footwear industry
by U. Abdul Kadar & S.R. Devadasan & K. Balakrishnan - 245-263 Total quality management practices and their impact on performance: case study of Royal Jordanian Airlines
by Rateb J. Sweis & Nida Abu Elhawa & Nadia J. Sweis
2019, Volume 17, Issue 1
- 1-20 Exploration of attributes influencing productivity in opencast mines
by Padma Charan Mishra & Manoj Kumar Mohanty & Manmohan Mall - 21-41 Technology and brand selection: the mediating effect of cognition in Indian retail
by Satish Chandra Ojha - 42-57 Lean Six Sigma approach: a strategy to enhance performance of first through time and scrap reduction in an automotive industry
by Basant Chaurasia & Dixit Garg & Ashish Agarwal - 58-82 Does emotional stability mediates the relationship between self-disclosure, personality integration, and social adjustment?
by Nagendra Singh Nehra & Santosh Rangnekar - 83-96 Understanding the connect between digitalisation, sustainability and performance of an organisation
by Moid U. Ahmad & James Murray - 97-129 Factors influencing work engagement and its impact on task performance
by R. Monica
2018, Volume 16, Issue 4
- 385-406 An assessment of the factors influencing the affective component of commitment among employees in the IT sector in Chennai
by B. Aiswarya & G. Ramasundaram - 407-426 What does it take to become a lifestyle? A case of online-based transportation phenomenon
by Erlinda N. Yunus & Sridhani Lestari Pamungkas - 427-453 Recent developments in 'low cost carrier' research: a review
by Manish Yadav & Tarun Dhingra - 454-477 Computer aided design-based assembly sequence planning: a next stage in agile manufacturing research
by D.T. Sunil & S.R. Devadasan & V.M.M. Thilak & M. Vinod - 478-496 Evaluation of employee brand using typological analysis in Indian airline organisation
by N. Thamaraiselvan & P. Sridevi & B. Senthil Arasu & Thushara Srinivasan - 497-522 Structural modelling approach: the strategy for productivity enhancement in manufacturing industries
by Raju Kamble & Lalit Wankhade
2018, Volume 16, Issue 3
- 257-268 Customer related social stressors a challenge to employee satisfaction: evidences from luxury bus service providers in Pakistan
by Asif Nawaz & Kamran Yousef Sandhu & Nafeesa Mughal - 269-285 The effect of high performance work systems on radical innovation in knowledge-based companies through moderating role of innovation capabilities
by Mohsen Shahriari & Mehdi Abzari & Ali Nasr Isfahani & Masoud Kianpour - 286-303 The relationship of corruption to economic activity in the OECD
by Todd Broker & Dan Harris & Topaz Prawito & L. Murphy Smith - 304-323 Analysing the relationship between organisational strategies and effectiveness of human capital management practices
by Hadi Teimouri & Kouroush Jenab & Kim LaFevor - 324-340 Identification of factors affecting quality of multimodal transportation for containerised export in Indian scenario
by Aman Dua & Deepankar Sinha - 341-361 Evaluating international market selection with multi-criteria decision making tools - a case study of a metal company in Indonesia
by Elia Oey & Noviyanti & Lim Sanny - 362-383 A comprehensive model for implementing succession management system: a grounded theory approach
by Mahmood Danyali Deh Hous & Sayyed Mohsen Allameh & Ali Safari
2018, Volume 16, Issue 2
- 127-148 Mediation effect of service quality between service innovation and customer word-of-mouth in Indian higher education system
by Sridhar Manohar - 149-161 Financial performance ranking of automotive companies in India using TOPSIS method
by Santosh Kumar Yadav & Rohit Kapoor - 162-176 The impact of service quality on sustainable competitive advantage: study on Jordanian health insurance companies
by Rateb J. Sweis & Mai Elian & Afnan R. Alawneh & Nadia J. Sweis - 177-198 Crisis management model using fuzzy cognitive map
by Farzad Firouzi Jahantigh & Ehsan Khanmohammadi & Azam Sarafrazi - 199-232 Building a customer-focused culture in organisations: developing 7Cs model
by Pankaj M. Madhani - 233-255 An empirical evaluation of customer satisfaction and customer loyalty towards the services rendered by both private and public sector banks in Tamil Nadu
by V. Mahalakshmi & K. Karthikeyan
2018, Volume 16, Issue 1
- 1-18 Evaluating knowledge management maturity: a case study of a service operations company
by Eliel O. Dos Santos & Guilherme F. Frederico - 19-34 Developing a typology of customer misbehaviours (case study: hotel industry, Iran five stars' hotels, Homa, Parsian Azadi, Esteghlal, Evin)
by Mahsa Akbari - 35-46 Investigating the gender influence on technology adoption model towards smart phones - evidences from emerging economies
by A.M. Sakkthivel & N. Ramu - 47-60 Barriers to reverse logistics practices in pharmaceutical supply chains: an ISM approach
by Haidar Abbas - 61-81 Hindrances to sustainable workforce in the upstream oil and gas industries - interpretive structural modelling approach
by Balkrishna E. Narkhede & Bhaskar B. Gardas - 82-109 An integrated model for achieving sustainability in the manufacturing industry - an empirical study
by K.P. Paranitharan & T. Ramesh Babu & Päivi Iskanius & A. Pal Pandi - 110-126 Assessment of sustainable initiatives in Indian ports using AHP framework
by Vikas Singh Sengar & Chandra Prakash Garg & T. Bangar Raju
2018, Volume 15, Issue 4
- 411-424 Measuring the service quality of automated teller machines: a study of banks of India
by Sanjay Dhingra - 425-444 A study on emotional intelligence well-being and emotional baggage perspective
by Divya Darshini J. & S. Gomathi - 445-466 Contemporary ERP solution to Indian small and medium scale enterprises through constructive performance metrics
by K. Balasubramanian & V. Selladurai - 467-482 Creating an honest, transparent and productive workplace
by Jehangir Bharucha - 483-501 Quality and reliability improvement in new product development - a case study in a pneumatic filter manufacturing company
by M. Natarajan & N. Vijay Mohan & S.R. Devadasan & V.M.M. Thilak - 502-519 CSR activities of a hospital: perspectives of stakeholders
by Nachiketa Tripathi & Manaswita Bharadwaja & Vinit Ghosh & Bidyut Bikash Kataki - 520-535 Whether service quality determinants and customer satisfaction influence loyalty: a study of fitness services
by Nirmalya Bandyopadhyay
2018, Volume 15, Issue 3
- 269-288 A decision making framework to evaluate the necessity of corporate restructuring
by Imaneddin Moradi Baghfeizi & Hossein Rahmanseresht & Saeed Fathi - 289-307 Workaholism and bank employees' well-being: an inside look
by Jyoti Sharma & Parul Sharma - 308-334 Roadmap for business analytics implementation using DIPPS model for sustainable business excellence: case studies from the multiple fields
by Santosh B. Rane & Nandkumar Mishra - 335-351 Designing a model of succession management system and explaining its impact on organisational performance (case study: Esfahan Steel Company)
by Seyed Hasan Hosseini & Ali Shaemi Barzoki & Ali Nasr Isfahani - 352-371 Does perceived travel risk influence tourist's revisit intention?
by Arun Kumar Kaushik & Diganta Chakrabarti - 372-391 Political skill as mediator of the upward influence and career success relationship
by Shakti Chaturvedi & P.C. Bahuguna & Juhi Raghuvanshi - 392-409 Communicating internal customer orientation values among Chinese workers
by Gangyi Qian & Abraham Y. Nahm
2018, Volume 15, Issue 2
- 129-188 Problems and prospects of Indian MSMEs: a literature review
by Davinder Singh & J.S. Khamba & Tarun Nanda - 129-188 Problems and prospects of Indian MSMEs: a literature review
by Davinder Singh & J.S. Khamba & Tarun Nanda - 189-198 Does the change of income tax rates lead to income smoothing practices in a sound corporate governance environment?
by Martin Surya Mulyadi & Yunita Anwar & Monica - 189-198 Does the change of income tax rates lead to income smoothing practices in a sound corporate governance environment?
by Martin Surya Mulyadi & Yunita Anwar & Monica - 199-208 Green HRM - a study on the perception of Generation Y as prospective internal customers
by Nisha Jain & Christine D'lima - 199-208 Green HRM - a study on the perception of Generation Y as prospective internal customers
by Nisha Jain & Christine D'lima - 209-221 Perceived justice in performance appraisal among Vietnamese employees: antecedents and consequences
by Tran Huy Phuong - 209-221 Perceived justice in performance appraisal among Vietnamese employees: antecedents and consequences
by Tran Huy Phuong - 222-238 Corporate social responsibility practices in Malaysian automotive suppliers: confirmatory factor analysis
by Nursyazwani Mohd Fuzi & Nurul Fadly Habidin & Sharon Yong Yee Ong - 222-238 Corporate social responsibility practices in Malaysian automotive suppliers: confirmatory factor analysis
by Nursyazwani Mohd Fuzi & Nurul Fadly Habidin & Sharon Yong Yee Ong - 239-255 Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement: a conceptual analysis
by Bijoylaxmi Sarmah & Zillur Rahman - 239-255 Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement: a conceptual analysis
by Bijoylaxmi Sarmah & Zillur Rahman - 256-268 Influence of human resource practices on faculty's intention to stay in higher education management institutes
by Anchal Gupta & S. Gomathi - 256-268 Influence of human resource practices on faculty's intention to stay in higher education management institutes
by Anchal Gupta & S. Gomathi
2018, Volume 15, Issue 1
- 1-17 People process excellence and business outcomes - a structural equation modelling-based analysis
by Krishnamurthy Kothandaraman & T.J. Kamalanabhan - 1-17 People process excellence and business outcomes - a structural equation modelling-based analysis
by Krishnamurthy Kothandaraman & T.J. Kamalanabhan - 18-39 Study on liquidity of Indian banks: an empirical analysis of scheduled commercial banks
by Anamika Singh & Anil Kumar Sharma - 18-39 Study on liquidity of Indian banks: an empirical analysis of scheduled commercial banks
by Anamika Singh & Anil Kumar Sharma - 40-65 Investigation and analysis of public speaking skills of engineers using DMAIC path
by Nikhil Kewalkrishna Mehta & Diana P. Purushothaman & Srikar Chennamsetty - 40-65 Investigation and analysis of public speaking skills of engineers using DMAIC path
by Nikhil Kewalkrishna Mehta & Diana P. Purushothaman & Srikar Chennamsetty - 66-94 A study on performance of telecom service market: case of Karnataka, India
by Sadhna Shukla & T.N. Roopa - 66-94 A study on performance of telecom service market: case of Karnataka, India
by Sadhna Shukla & T.N. Roopa - 95-113 Comparing the life-cycles of service sales between buyers and sellers in business relationships through a teleological lens
by Rocio Rodriguez & Göran Svensson & Sergio Román - 95-113 Comparing the life-cycles of service sales between buyers and sellers in business relationships through a teleological lens
by Rocio Rodriguez & Göran Svensson & Sergio Román - 114-128 The effect of human resource management practices on organisational effectiveness (case study: Isfahan Petrochemical Company)
by Hadi Teimouri & Seyed Hasan Hosseini & Marzieh Imani & Ensieh Bagheri - 114-128 The effect of human resource management practices on organisational effectiveness (case study: Isfahan Petrochemical Company)
by Hadi Teimouri & Seyed Hasan Hosseini & Marzieh Imani & Ensieh Bagheri
2018, Volume 14, Issue 4
- 427-453 Evaluation and selection of third party logistics services providers using data envelopment analysis: a sustainable approach
by Nirupam Choudhury & Rakesh D. Raut & Bhaskar B. Gardas & Manoj G. Kharat & Sankalp Ichake - 427-453 Evaluation and selection of third party logistics services providers using data envelopment analysis: a sustainable approach
by Nirupam Choudhury & Rakesh D. Raut & Bhaskar B. Gardas & Manoj G. Kharat & Sankalp Ichake - 454-469 Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty
by Helena Nobre & Catarina Rodrigues - 454-469 Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty
by Helena Nobre & Catarina Rodrigues - 470-485 Exploring the antecedents of innovation performance: the roles of entrepreneurial orientation, learning orientation and organisational learning
by Sayyed Mohsen Allameh & Rashid Khalilakbar - 470-485 Exploring the antecedents of innovation performance: the roles of entrepreneurial orientation, learning orientation and organisational learning
by Sayyed Mohsen Allameh & Rashid Khalilakbar - 486-498 Prioritising retail service quality determinants: a study in the context of India
by Nirmalya Bandyopadhyay - 486-498 Prioritising retail service quality determinants: a study in the context of India
by Nirmalya Bandyopadhyay - 499-522 Infusing functional agility in pump industry by using Bluetooth enabled mobile phone
by V.M.M. Thilak & S.R. Devadasan & M. Vinod & D.T. Sunil - 499-522 Infusing functional agility in pump industry by using Bluetooth enabled mobile phone
by V.M.M. Thilak & S.R. Devadasan & M. Vinod & D.T. Sunil - 523-544 The first decade of service dominant logic research - a bibliometric analysis
by Sérgio Vinhas Da Silva & Nélson António & José - 523-544 The first decade of service dominant logic research - a bibliometric analysis
by Sérgio Vinhas Da Silva & Nélson António & José - 545-556 Increasing reliability and productivity in hypermarkets by queuing theory analysis and a smart shopping cart-based system
by S. Yeshwant Raj & K. Karthee & S. Kalyana Sundaram & M. Nishal & K. Ram Prasad - 545-556 Increasing reliability and productivity in hypermarkets by queuing theory analysis and a smart shopping cart-based system
by S. Yeshwant Raj & K. Karthee & S. Kalyana Sundaram & M. Nishal & K. Ram Prasad
2018, Volume 14, Issue 3
- 285-318 Identification of critical knowledge management enablers for implementation of KM in manufacturing organisations
by Hiteshkumar G. Shah & Ravi Kant - 285-318 Identification of critical knowledge management enablers for implementation of KM in manufacturing organisations
by Hiteshkumar G. Shah & Ravi Kant - 319-338 Bullion futures effect on spot prices in India
by S. Kirithiga & G. Naresh & S. Thiyagarajan - 319-338 Bullion futures effect on spot prices in India
by S. Kirithiga & G. Naresh & S. Thiyagarajan - 339-359 The impact of job satisfaction, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector
by Rachid Zeffane & Shaker Bani Melhem & Priya Baguant - 339-359 The impact of job satisfaction, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector
by Rachid Zeffane & Shaker Bani Melhem & Priya Baguant - 360-379 Financial analysis of companies concerned about human rights
by Katherine Taken Smith & Teresa K. Betts & L. Murphy Smith - 360-379 Financial analysis of companies concerned about human rights
by Katherine Taken Smith & Teresa K. Betts & L. Murphy Smith - 380-392 Performance measurement of revenue management systems
by Vinaysingh Chawan - 380-392 Performance measurement of revenue management systems
by Vinaysingh Chawan - 393-413 The impact of the education services quality on students' satisfaction: an empirical study at the business schools in Jordan
by Shafig Al-Haddad & Rand Abu Taleb & Shahed Badran - 393-413 The impact of the education services quality on students' satisfaction: an empirical study at the business schools in Jordan
by Shafig Al-Haddad & Rand Abu Taleb & Shahed Badran - 414-425 Developing corporate governance in Myanmar - lessons learned from corporate governance development in Indonesia
by Martin Surya Mulyadi - 414-425 Developing corporate governance in Myanmar - lessons learned from corporate governance development in Indonesia
by Martin Surya Mulyadi
2018, Volume 14, Issue 2
- 153-179 Marketing metrics: a meta-synthesis
by Shigufta Hena Uzma - 153-179 Marketing metrics: a meta-synthesis
by Shigufta Hena Uzma - 180-211 An empirical examination of collaborative knowledge management practices and organisational performance: the mediating roles of supply chain integration and knowledge quality
by Mahmoud Mohammad Migdadi & Mohammed Khair Saleem Abu Zaid & Mohammed Yousif & Ra'd Almestarihi - 180-211 An empirical examination of collaborative knowledge management practices and organisational performance: the mediating roles of supply chain integration and knowledge quality
by Mahmoud Mohammad Migdadi & Mohammed Khair Saleem Abu Zaid & Mohammed Yousif & Ra'd Almestarihi - 212-239 An analysis of physical disorders of workers at construction site: a fuzzy-AHP ranking
by Suchismita Satapathy & Swarn Kumar & Anshuman Garanayak & Ashrant Pani - 212-239 An analysis of physical disorders of workers at construction site: a fuzzy-AHP ranking
by Suchismita Satapathy & Swarn Kumar & Anshuman Garanayak & Ashrant Pani - 240-255 Performance analysis of vehicle assembly line using discrete event simulation modelling
by Akshay Sarda & Abhijeet K. Digalwar - 240-255 Performance analysis of vehicle assembly line using discrete event simulation modelling
by Akshay Sarda & Abhijeet K. Digalwar