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Performance measurement in collaborative networks: a proposal of performance indicators for the manufacturing industry

Author

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  • Rafael Henrique Palma Lima
  • Fabio Muller Guerrini
  • Luiz Cesar Ribeiro Carpinetti

Abstract

Collaborative networks are believed to bring benefits to its participants once they share risks, knowledge and profits. However, in order to obtain successful outcomes, a network must be properly designed and managed, which comprises controlling network performance. Thus, this paper puts forward a series of measurement themes and performance metrics to measure collaboration among manufacturing organisations in a network characterised by subcontracts. So as to achieve this objective, literature on collaborative networked organisations (CNOs) and performance metrics for collaboration is reviewed. Afterwards, a field study is carried out in a Brazilian network of firms that produce capital goods. A description is given on how this network is formed, managed and how its elements relate with each other. Then, a set of performance measures is suggested for each measurement theme. Finally, considerations are made on the research findings and limitations.

Suggested Citation

  • Rafael Henrique Palma Lima & Fabio Muller Guerrini & Luiz Cesar Ribeiro Carpinetti, 2011. "Performance measurement in collaborative networks: a proposal of performance indicators for the manufacturing industry," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 4(1), pages 61-79.
    • Handle: RePEc:ids:ijbexc:v:4:y:2011:i:1:p:61-79
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    Cited by:

    1. Yan Yan & Jiancheng Guan, 2018. "How multiple networks help in creating knowledge: evidence from alternative energy patents," Scientometrics, Springer;Akadémiai Kiadó, vol. 115(1), pages 51-77, April.

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