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An integration of BSC and AHP for sustainable growth of manufacturing industries

Author

Listed:
  • V.N. Sundharam
  • Vinay Sharma
  • I.S. Stephan Thangaiah

Abstract

Manufacturing industries are intense pressure to determine ways to increase profit and sustainability in the rapidly changing competitive market. Penetration of global markets has forced industries to deliver what customers want, and even further, what will delight them. Industries realise that delivering cost effective and high-quality products to customers in a timely manner is crucial for their today's survival. Hence, industries seek a process that helps to organise, simplify, and expedite decision making process more accurate. Balanced scorecard is a strategic management tool to decide the criterion of critical success factors for industries growth. Analytic hierarchical process helps for evaluating various criteria to determine the best among the factors. This study is aimed to integrate BSC and AHP for a sustainable growth of manufacturing industries.

Suggested Citation

  • V.N. Sundharam & Vinay Sharma & I.S. Stephan Thangaiah, 2013. "An integration of BSC and AHP for sustainable growth of manufacturing industries," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 6(1), pages 77-92.
    • Handle: RePEc:ids:ijbexc:v:6:y:2013:i:1:p:77-92
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    Citations

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    Cited by:

    1. Daria Balkovskaya & Liubov Filneva, 2016. "The use of the balanced scorecard in bank strategic management," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 9(1), pages 48-67.
    2. Vikrant Sharma & Sundeep Kumar & M. L. Meena, 2022. "Key criteria influencing cellular manufacturing system: a fuzzy AHP model," Journal of Business Economics, Springer, vol. 92(1), pages 65-84, January.
    3. Gururaj Upadhyaya & K. Subrahmanya Bhat, 2016. "The mutual influence among quality awards and quality initiatives: preliminary investigation among Indian quality award winners," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 9(1), pages 1-17.
    4. Lanndon A. Ocampo, 2019. "Applying fuzzy AHP–TOPSIS technique in identifying the content strategy of sustainable manufacturing for food production," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 21(5), pages 2225-2251, October.
    5. Vivek Agrawal & Nitin Seth & Jitendra Kumar Dixit, 2022. "A combined AHP–TOPSIS–DEMATEL approach for evaluating success factors of e-service quality: an experience from Indian banking industry," Electronic Commerce Research, Springer, vol. 22(3), pages 715-747, September.

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