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Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support

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  • Chatterjee, Sheshadri
  • Chaudhuri, Ranjan
  • Vrontis, Demetris

Abstract

With the advancement of information and communication technologies (ICTs), employees can work remotely without any hindrance. Moreover, remote work provides organizations an option to remain operationally active during turbulent situations. Remote work flexibility can be facilitated by the organizational top management team support. The objective of this study is to examine if remote work flexibility enhances organization performance, as few studies have explored this connection before. Also, this study investigates the moderating role of top management team support and organization policy towards remote work flexibility. With the help of existing literature and theory, we have developed a model conceptually and then validated it using the PLS-SEM technique on data from 307 respondents. The study finds that remote work flexibility enhances organizational performance significantly, and organization policy and top management support play crucial roles in implementing organizations’ remote work policies.

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  • Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    • Handle: RePEc:eee:jbrese:v:139:y:2022:i:c:p:1501-1512
    DOI: 10.1016/j.jbusres.2021.10.069
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    7. Hanan S. AlEssa & Christopher M. Durugbo, 2024. "Linking Innovative Work Behaviour to Career Satisfaction: Engagement, Flexibility, and Perspectives from Male and Female Service Employees," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(4), pages 895-916, December.
    8. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    9. Amol Adkonkar & Anand Sharma & Pooja Arora, 2024. "Validation of Instrument Measuring the Impact of SCM Practices and SCM Agility on Competitive Advantage and Organization Performance in Indian Pharmaceutical Firms," Paradigm, , vol. 28(1), pages 65-83, June.
    10. Chengde You & Huishan Qiu & Zhuojie Pi & Mengyuan Yu, 2023. "Sustainable Enterprise Development in the Manufacturing Sector: Flexible Employment and Innovation in China," Sustainability, MDPI, vol. 15(10), pages 1-30, May.
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    12. Wei Liu & Zhengbin Wang & Qiwei Shi & Siqintana Bao, 2024. "Impact of the digital transformation of Chinese new energy vehicle enterprises on innovation performance," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    13. Mohammed A. Abu Rumman & Enas Alqudah, 2024. "The Impact of Green HRM on Lean Soft Practices Implementation: A Mediating Role of Organizational Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(4), pages 705-731, December.
    14. Ng, Peggy M.L. & Lit, Kam Kong & Cheung, Cherry T.Y., 2022. "Remote work as a new normal? The technology-organization-environment (TOE) context," Technology in Society, Elsevier, vol. 70(C).
    15. Ionel Bostan & Alic Bîrcă, 2024. "Engagement of Moldovan Organizations in Increasing Employment through Flexible Work Arrangements," Central European Business Review, Prague University of Economics and Business, vol. 2024(3), pages 95-122.
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    17. Marie-E. Godefroid & Vincent Borghoff & Ralf Plattfaut & Björn Niehaves, 2024. "Teleworking antecedents: an exploration into availability bias as an impediment," Information Systems and e-Business Management, Springer, vol. 22(2), pages 247-284, June.

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