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Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support

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  • Chatterjee, Sheshadri
  • Chaudhuri, Ranjan
  • Vrontis, Demetris

Abstract

With the advancement of information and communication technologies (ICTs), employees can work remotely without any hindrance. Moreover, remote work provides organizations an option to remain operationally active during turbulent situations. Remote work flexibility can be facilitated by the organizational top management team support. The objective of this study is to examine if remote work flexibility enhances organization performance, as few studies have explored this connection before. Also, this study investigates the moderating role of top management team support and organization policy towards remote work flexibility. With the help of existing literature and theory, we have developed a model conceptually and then validated it using the PLS-SEM technique on data from 307 respondents. The study finds that remote work flexibility enhances organizational performance significantly, and organization policy and top management support play crucial roles in implementing organizations’ remote work policies.

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  • Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    • Handle: RePEc:eee:jbrese:v:139:y:2022:i:c:p:1501-1512
    DOI: 10.1016/j.jbusres.2021.10.069
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    3. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    4. Ionel Bostan & Alic Bîrcă, 2024. "Engagement of Moldovan Organizations in Increasing Employment through Flexible Work Arrangements," Central European Business Review, Prague University of Economics and Business, vol. 2024(3), pages 95-122.
    5. Amol Adkonkar & Anand Sharma & Pooja Arora, 2024. "Validation of Instrument Measuring the Impact of SCM Practices and SCM Agility on Competitive Advantage and Organization Performance in Indian Pharmaceutical Firms," Paradigm, , vol. 28(1), pages 65-83, June.
    6. Liyuan Wang & Tianyi Xie, 2023. "Double-Edged Sword Effect of Flexible Work Arrangements on Employee Innovation Performance: From the Demands–Resources–Individual Effects Perspective," Sustainability, MDPI, vol. 15(13), pages 1-27, June.
    7. Muhammad Zada & Imran Saeed & Jawad Khan & Shagufta Zada, 2024. "Navigating post-pandemic challenges through institutional research networks and talent management," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    8. Drago, Carlo & Errichiello, Luisa, 2024. "Remote Work admist the Covid-19 outbreak: Insights from an Ensemble Community-Based Keyword Network Analysis," FEEM Working Papers 341640, Fondazione Eni Enrico Mattei (FEEM).
    9. Wei Liu & Zhengbin Wang & Qiwei Shi & Siqintana Bao, 2024. "Impact of the digital transformation of Chinese new energy vehicle enterprises on innovation performance," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    10. Bernardo Gala-Velásquez & Américo Hurtado-Palomino & Angela Y. Arredondo-Salas, 2023. "Organisational Flexibility and Innovation Performance: The Moderating Role of Management Support," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 219-234, June.
    11. Zhang, Yixiang & Liu, Meiling & Fu, Bowen, 2024. "Can digital technology application promote energy saving and emission reduction practices in enterprise? An empirical study based on the awareness-motivation-capability perspective," Energy, Elsevier, vol. 286(C).
    12. Chengde You & Huishan Qiu & Zhuojie Pi & Mengyuan Yu, 2023. "Sustainable Enterprise Development in the Manufacturing Sector: Flexible Employment and Innovation in China," Sustainability, MDPI, vol. 15(10), pages 1-30, May.
    13. Salvatore Zappalà & Ferdinando Toscano & Dharan Bharti & Luca Pietrantoni, 2024. "Unveiling the Relationship between Flextime and Job Performance: The Role of Family–Work Conflict and the Ability to Cope in a Moderated Mediation Model," Social Sciences, MDPI, vol. 13(6), pages 1-15, June.
    14. Sonata Staniulienė & Arūnas Zaveckis, 2022. "Employee Empowerment in Remote Work in Case of Lithuanian Companies," Sustainability, MDPI, vol. 14(14), pages 1-12, July.

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