IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v88y2018icp397-406.html
   My bibliography  Save this article

High performance work system and performance: Opening the black box through the organizational ambidexterity and human resource flexibility

Author

Listed:
  • Úbeda-García, Mercedes
  • Claver-Cortés, Enrique
  • Marco-Lajara, Bartolomé
  • Zaragoza-Sáez, Patrocinio
  • García-Lillo, Francisco

Abstract

This paper contributes to the growing research about Human Resource Management (HRM) by examining the interrelationships between High Performance Work System (HPWS) and their effects on firm performance in the hotel industry. Recent studies stress the need to delve deeper into this link considering the role that may be played by certain dynamic capabilities as mediating variables (Patel, Messersmith, & Lepak, 2013; Prieto-Pastor & Martin-Perez, 2014).

Suggested Citation

  • Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio & García-Lillo, Francisco, 2018. "High performance work system and performance: Opening the black box through the organizational ambidexterity and human resource flexibility," Journal of Business Research, Elsevier, vol. 88(C), pages 397-406.
    • Handle: RePEc:eee:jbrese:v:88:y:2018:i:c:p:397-406
    DOI: 10.1016/j.jbusres.2017.12.045
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296317305489
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2017.12.045?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sung‐Choon Kang & Scott A. Snell, 2009. "Intellectual Capital Architectures and Ambidextrous Learning: A Framework for Human Resource Management," Journal of Management Studies, Wiley Blackwell, vol. 46(1), pages 65-92, January.
    2. Justin J. P. Jansen & Frans A. J. Van Den Bosch & Henk W. Volberda, 2006. "Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators," Management Science, INFORMS, vol. 52(11), pages 1661-1674, November.
    3. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    4. Susana Fernandez-Perez de la Lastra & Fernando Martin-Alcazar & Gonzalo Sanchez-Gardey, 2014. "Functional Flexibility in Human Resource Management Systems: Conceptualization and Measurement," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(1), pages 1-14, January.
    5. Justin J. P. Jansen & Michiel P. Tempelaar & Frans A. J. van den Bosch & Henk W. Volberda, 2009. "Structural Differentiation and Ambidexterity: The Mediating Role of Integration Mechanisms," Organization Science, INFORMS, vol. 20(4), pages 797-811, August.
    6. O'Reilly, Charles A., III & Tushman, Michael L., 2013. "Organizational Ambidexterity: Past, Present and Future," Research Papers 2130, Stanford University, Graduate School of Business.
    7. Zeki Simsek, 2009. "Organizational Ambidexterity: Towards a Multilevel Understanding," Journal of Management Studies, Wiley Blackwell, vol. 46(4), pages 597-624, June.
    8. Peter Boxall & Keith Macky, 2014. "High-involvement work processes, work intensification and employee well-being," Work, Employment & Society, British Sociological Association, vol. 28(6), pages 963-984, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Varandas, Cristina & Fernandes, Cristina I. & Veiga, Pedro Mota, 2024. "Human resource management in ambidextrous organisations – A systematic literature review," Technology in Society, Elsevier, vol. 77(C).
    2. Chen, Jian-xun & Zhang, Bo & Zhan, Wu & Sharma, Piyush & Budhwar, Pawan & Tan, Hui, 2022. "Demystifying the non-linear effect of high commitment work systems (HCWS) on firms’ strategic intention of exploratory innovation: An extended resource-based view," Technovation, Elsevier, vol. 116(C).
    3. Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio, 2021. "Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes," Journal of Business Research, Elsevier, vol. 123(C), pages 57-69.
    4. Hyunmin Choe & Yongwon Kim & Sungok Moon, 2022. "The Effect of Labor Flexibility on Financial Performance in Korea: The Moderating Effect of Labor Relations Climate," Sustainability, MDPI, vol. 14(4), pages 1-13, February.
    5. Guodong Ni & Heng Xu & Qingbin Cui & Yaning Qiao & Ziyao Zhang & Huaikun Li & Paul J. Hickey, 2020. "Influence Mechanism of Organizational Flexibility on Enterprise Competitiveness: The Mediating Role of Organizational Innovation," Sustainability, MDPI, vol. 13(1), pages 1-23, December.
    6. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    7. Montserrat Boronat-Navarro & Alexandra García-Joerger, 2019. "Ambidexterity, Alliances and Environmental Management System Adoption in Spanish Hotels," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    8. Zaragoza-Sáez, Patrocinio & Marco-Lajara, Bartolomé & Úbeda-García, Mercedes & Manresa-Marhuenda, Encarnación, 2024. "Exploratory and co-exploratory innovation. The mediating role of digitalization on competitiveness in the hotel industry," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    9. Lin, Chiou-Shiu & Jin, Ming & Huang, Pei-Chi & Xiao, Ran, 2023. "Does it take two to tango? The joint role of high-performance work systems and ethical leadership," Journal of Business Research, Elsevier, vol. 156(C).
    10. Ran He & Zhen Tang & Zengchuan Dong & Shiyun Wang, 2020. "Performance Evaluation of Regional Water Environment Integrated Governance: Case Study from Henan Province, China," IJERPH, MDPI, vol. 17(7), pages 1-13, April.
    11. Bablu Kumar Dhar & Alessandro Stasi & Jesper Ole Döpping & Md Abu Issa Gazi & Jakhongir Shaturaev & Sabrina Maria Sarkar, 2022. "Mediating Role of Strategic Flexibility Between Leadership Styles on Strategic Execution: A Study on Bangladeshi Private Enterprises," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 409-420, September.
    12. Mackey, Jeremy D., 2021. "Why and how predators pick prey: Followers’ personality and performance as predictors of destructive leadership," Journal of Business Research, Elsevier, vol. 130(C), pages 159-169.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hughes, Paul & Hughes, Matthew & Stokes, Peter & Lee, Hanna & Rodgers, Peter & Degbey, William Y., 2020. "Micro-foundations of organizational ambidexterity in the context of cross-border mergers and acquisitions," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    2. Katou, Anastasia A. & Budhwar, Pawan S. & Patel, Charmi, 2021. "A trilogy of organizational ambidexterity: Leader’s social intelligence, employee work engagement and environmental changes," Journal of Business Research, Elsevier, vol. 128(C), pages 688-700.
    3. Veider, Viktoria & Matzler, Kurt, 2016. "The ability and willingness of family-controlled firms to arrive at organizational ambidexterity," Journal of Family Business Strategy, Elsevier, vol. 7(2), pages 105-116.
    4. Olga Kassotaki, 2022. "Review of Organizational Ambidexterity Research," SAGE Open, , vol. 12(1), pages 21582440221, March.
    5. Úbeda-García, Mercedes & Claver-Cortés, Enrique & Marco-Lajara, Bartolomé & Zaragoza-Sáez, Patrocinio, 2020. "Toward a dynamic construction of organizational ambidexterity: Exploring the synergies between structural differentiation, organizational context, and interorganizational relations," Journal of Business Research, Elsevier, vol. 112(C), pages 363-372.
    6. Canale, Fernanda & Müller, Claudio & Laveren, Eddy & Cambré, Bart, 2024. "The role of the family and the institutional context for ambidexterity in Latin American family firms," Journal of Family Business Strategy, Elsevier, vol. 15(1).
    7. Fourné, Sebastian P.L. & Rosenbusch, Nina & Heyden, Mariano L.M. & Jansen, Justin J.P., 2019. "Structural and contextual approaches to ambidexterity: A meta-analysis of organizational and environmental contingencies," European Management Journal, Elsevier, vol. 37(5), pages 564-576.
    8. Jan Ossenbrink & Joern Hoppmann & Volker H. Hoffmann, 2019. "Hybrid Ambidexterity: How the Environment Shapes Incumbents’ Use of Structural and Contextual Approaches," Organization Science, INFORMS, vol. 30(6), pages 1319-1348, November.
    9. Al-Atwi, Amer Ali & Amankwah-Amoah, Joseph & Khan, Zaheer, 2021. "Micro-foundations of organizational design and sustainability: The mediating role of learning ambidexterity," International Business Review, Elsevier, vol. 30(1).
    10. Linda Argote & Sunkee Lee & Jisoo Park, 2021. "Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions," Management Science, INFORMS, vol. 67(9), pages 5399-5429, September.
    11. Andreea N. Kiss & Dirk Libaers & Pamela S. Barr & Tang Wang & Miles A. Zachary, 2020. "CEO cognitive flexibility, information search, and organizational ambidexterity," Strategic Management Journal, Wiley Blackwell, vol. 41(12), pages 2200-2233, December.
    12. José Andrade & Mário Franco & Luis Mendes, 2021. "Technological capacity and organisational ambidexterity: the moderating role of environmental dynamism on Portuguese technological SMEs," Review of Managerial Science, Springer, vol. 15(7), pages 2111-2136, October.
    13. Atif Açıkgöz & Irem Demirkan & Gary P. Latham & Cemil Kuzey, 2021. "The Relationship Between Unlearning and Innovation Ambidexterity with the Performance of New Product Development Teams," Group Decision and Negotiation, Springer, vol. 30(4), pages 945-982, August.
    14. O'Reilly, Charles A., III & Tushman, Michael L., 2013. "Organizational Ambidexterity: Past, Present and Future," Research Papers 2130, Stanford University, Graduate School of Business.
    15. Filippini, Roberto & Güttel, Wolfgang H. & Nosella, Anna, 2012. "Ambidexterity and the evolution of knowledge management initiatives," Journal of Business Research, Elsevier, vol. 65(3), pages 317-324.
    16. Marina Estrada-Cruz & Noelia Rodriguez-Hernández & Antonio J. Verdú-Jover & Jose Maria Gómez-Gras, 2022. "The effect of competitive intensity on the relationship between strategic entrepreneurship and organizational results," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 1-24, March.
    17. François Constant & Richard Calvi & Thomas Johnsen, 2020. "Managing tensions between exploitative and exploratory innovation through purchasing function ambidexterity Managing tensions between exploitative and exploratory innovation through purchasing functio," Post-Print hal-02891790, HAL.
    18. Mirta Díaz & Susana Pasamar & Ramón Valle, 2012. "Are Ambidextrous Intellectual Capital and HRM Needed for an Ambidextrous Learning?," Working Papers 12.01, Universidad Pablo de Olavide, Department of Business Organization and Marketing (former Department of Business Administration).
    19. Hu, Min & Dou, Junsheng & You, Xialei, 2023. "Is organizational ambidexterity always beneficial to family-managed SMEs? Evidence from China," Journal of Business Research, Elsevier, vol. 167(C).
    20. Marina Estrada-Cruz & Noelia Rodriguez-Hernández & Antonio J. Verdú-Jover & Jose Maria Gómez-Gras, 0. "The effect of competitive intensity on the relationship between strategic entrepreneurship and organizational results," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-24.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:88:y:2018:i:c:p:397-406. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.