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Modelling linkages between flexible work arrangements' use and organizational outcomes

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  • Azar, Sana
  • Khan, Aamir
  • Van Eerde, Wendelien

Abstract

Balancing work and life responsibilities is now accepted, even encouraged, in organizations across countries and cultures. Flexible work arrangements (FWAs) are provided by organizations as one solution to this work-life conflict. Thus, it is imperative to inform business leaders of the effectiveness of FWAs. Previous literature has explored the impact of FWAs on turnover intentions. We focus on the role of moderators and mediators to explain the inconsistent results that have been found in the literature. In a sample of 289 employed working adults, the results of structural equation modelling revealed that job satisfaction and work-life conflict mediated the relationship between FWAs' use and turnover intentions, after controlling for gender, age, marital status, number of children, number of dependents (elder care) and work experience. Additionally, we found that planning behaviour (the core element of time management behaviour) strengthened the impact of FWAs' use on reducing work-life conflict. We discuss the implications of our findings for theory and practice.

Suggested Citation

  • Azar, Sana & Khan, Aamir & Van Eerde, Wendelien, 2018. "Modelling linkages between flexible work arrangements' use and organizational outcomes," Journal of Business Research, Elsevier, vol. 91(C), pages 134-143.
    • Handle: RePEc:eee:jbrese:v:91:y:2018:i:c:p:134-143
    DOI: 10.1016/j.jbusres.2018.06.004
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    References listed on IDEAS

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    2. Davis, Svetlana V. & Watkins, Joanna & Murphy, Sara A., 2023. "Digital divide: Coworker reactions to those working from home," Journal of Business Research, Elsevier, vol. 167(C).
    3. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    4. Kim Hoque & Nick Bacon, 2022. "Working from home and disabled people's employment outcomes," British Journal of Industrial Relations, London School of Economics, vol. 60(1), pages 32-56, March.
    5. Tharushika PATHIRANAGE & Ali KHATIBI & Jacquline THAM, 2023. "Impact Of Working Environment And Workload On Work Life Balance Towards Job Satisfaction: An Empirical Study," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 5-20, March.
    6. Maha Aziz-Ur-Rehman & Danish Ahmed Siddiqui, 2020. "Relationship Between Flexible Working Arrangements and Job Satisfaction Mediated by Work-Life Balance: Evidence From Public Sector Universities’ Employees of Pakistan," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(1), pages 104127-1041, December.
    7. Nemanja Berber & Dimitrije Gašić & Ivana Katić & Jelena Borocki, 2022. "The Mediating Role of Job Satisfaction in the Relationship between FWAs and Turnover Intentions," Sustainability, MDPI, vol. 14(8), pages 1-14, April.
    8. Ward van Zoonen & Anu Sivunen & Kirsimarja Blomqvist & Thomas Olsson & Annina Ropponen & Kaisa Henttonen & Matti Vartiainen, 2021. "Factors Influencing Adjustment to Remote Work: Employees’ Initial Responses to the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(13), pages 1-19, June.
    9. Alpha Kaleb Gill & Danish Siddiqui, 2020. "How Flexible Work Arrangements Affects Affective Organizational Commitment, and Work-Life Enrichment in Pakistan¡¯s Service Industry: The Role of Time Planning, Work-Life Conflict, and Engagement," Human Resource Research, Macrothink Institute, vol. 4(1), pages 269-313, December.
    10. Maria João Guedes & Maria Eduarda Soares & Pilar Mosquera & João Borregana, 2023. "Does it pay off to offer family-friendly practices? Exploring the missing links to performance," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 667-690, June.
    11. Cheng-Feng Cheng, 2020. "Revisiting Internal Marketing for the Determinants of Job (Dis)Satisfaction by Using Asymmetric Approach," Sustainability, MDPI, vol. 12(9), pages 1-15, May.
    12. Regina Ding & Jenny Ploeg & Allison Williams, 2024. "A Workplace Environmental Scan of Employed Carers During COVID-19," Journal of Family and Economic Issues, Springer, vol. 45(1), pages 212-235, March.

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