IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v78y2024ics0160791x24001611.html
   My bibliography  Save this article

The utility of remote work solutions in the post-pandemic era: Exploring the mediating effects of productivity and work flexibility

Author

Listed:
  • Yang, Heetae

Abstract

This study aimed to develop a comprehensive research model to investigate the factors that impact the continuance intention to use remote work solutions. A new research model focusing on the mediating impacts of productivity and work flexibility was developed based on the TOE framework to explore how technological, organizational, and environmental factors influence the intention to use RWS post-pandemic era. Data were collected through a survey of 411 current RWS users in South Korea and analyzed using partial least squares structural equation modeling. The findings reveal that productivity and work flexibility exert significant mediating effects on the intention to continue using RWS. Furthermore, the roles of technological, organizational, and environmental factors are validated, except for the relationships between security and work flexibility, as well as management support and work flexibility. Finally, these results provide valuable insights and recommendations for RWS providers, user organizations, and government entities on meeting user needs and expanding the market size.

Suggested Citation

  • Yang, Heetae, 2024. "The utility of remote work solutions in the post-pandemic era: Exploring the mediating effects of productivity and work flexibility," Technology in Society, Elsevier, vol. 78(C).
    • Handle: RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24001611
    DOI: 10.1016/j.techsoc.2024.102613
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X24001611
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2024.102613?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Thomas Leicht & Anis Chtourou & Kamel Ben Youssef, 2018. "Consumer innovativeness and intentioned autonomous car adoption," Post-Print hal-02511554, HAL.
    2. Cevat Giray Aksoy & Jose Maria Barrero & Nicholas Bloom & Steven J Davis & Mathias Dolls & Pablo Zarate, 2023. "Working from Home Around the Globe: 2023 Report," EconPol Policy Brief 53, ifo Institute - Leibniz Institute for Economic Research at the University of Munich.
    3. Hemlata Gangwar, 2018. "Understanding the Determinants of Big Data Adoption in India: An Analysis of the Manufacturing and Services Sectors," Information Resources Management Journal (IRMJ), IGI Global, vol. 31(4), pages 1-22, October.
    4. Cevat Giray Aksoy & Jose Maria Barrero & Nicholas Bloom & Steven J. Davis & Mathias Dolls & Pablo Zarate, 2023. "Time Savings When Working from Home," AEA Papers and Proceedings, American Economic Association, vol. 113, pages 597-603, May.
    5. Yuting Chen & Patricia Cortes & Gizem Kosar & Jessica Pan & Basit Zafar, 2023. "The Impact of COVID-19 on Workers' Expectations and Preferences for Remote Work," AEA Papers and Proceedings, American Economic Association, vol. 113, pages 556-561, May.
    6. Del Boca, Daniela & Oggero, Noemi & Profeta, Paola & Rossi, Mariacristina, 2020. "Women's Work, Housework and Childcare, before and during COVID-19," IZA Discussion Papers 13409, Institute of Labor Economics (IZA).
    7. Ng, Peggy M.L. & Lit, Kam Kong & Cheung, Cherry T.Y., 2022. "Remote work as a new normal? The technology-organization-environment (TOE) context," Technology in Society, Elsevier, vol. 70(C).
    8. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    9. Marinho, Marcelo & Amorim, Luís & Camara, Rafael & Oliveira, Brigitte Renata & Sobral, Marcos & Sampaio, Suzana, 2021. "Happier and further by going together: The importance of software team behaviour during the COVID-19 pandemic," Technology in Society, Elsevier, vol. 67(C).
    10. Siti Norida Wahab & Muhammad Iskandar Hamzah & Zhen Xiang Khoo & Wen Sheng Yau, 2022. "An empirical study on warehouse automated materials handling equipment adoption in Malaysian warehousing sector," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 42(4), pages 539-563.
    11. Krzysztof Szczygielski & Wojciech Grabowski & Richard Woodward, 2017. "Innovation and the growth of service companies: the variety of firm activities and industry effects," Industry and Innovation, Taylor & Francis Journals, vol. 24(3), pages 249-262, April.
    12. Frank Aligarh & Bambang Sutopo & Wahyu Widarjo, 2023. "The antecedents of cloud computing adoption and its consequences for MSMEs’ performance: A model based on the Technology-Organization-Environment (TOE) framework," Cogent Business & Management, Taylor & Francis Journals, vol. 10(2), pages 2220190-222, December.
    13. El-Haddadeh, Ramzi & Osmani, Mohamad & Hindi, Nitham & Fadlalla, Adam, 2021. "Value creation for realising the sustainable development goals: Fostering organisational adoption of big data analytics," Journal of Business Research, Elsevier, vol. 131(C), pages 402-410.
    14. Heetae Yang & Hwansoo Lee, 2022. "How does the perceived physical risk of COVID-19 affect sharing economy services?," Current Issues in Tourism, Taylor & Francis Journals, vol. 25(7), pages 1046-1062, April.
    15. Erna Maulina & Nenden Kostini & Margo Purnomo & Achmad Fajri Febrian, 2021. "The role of women's entrepreneurial orientation to access external financial supports: empirical evidence from the small and medium enterprises (SMEs) in Indonesia using PLS-SEM," International Journal of Trade and Global Markets, Inderscience Enterprises Ltd, vol. 14(2), pages 143-153.
    16. Abed, Salma S., 2020. "Social commerce adoption using TOE framework: An empirical investigation of Saudi Arabian SMEs," International Journal of Information Management, Elsevier, vol. 53(C).
    17. Jeff Reinking & Peter Resch, 2023. "Gaining traction: how SMEs succeed in making management control systems stick," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 20(3), pages 372-397, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ng, Peggy M.L. & Lit, Kam Kong & Cheung, Cherry T.Y., 2022. "Remote work as a new normal? The technology-organization-environment (TOE) context," Technology in Society, Elsevier, vol. 70(C).
    2. Pablo Zarate & Mathias Dolls & Steven J. Davis & Nicholas Bloom & Jose Maria Barrero & Cevat Giray Aksoy, 2024. "Why Does Working from Home Vary across Countries and People?," CESifo Working Paper Series 11081, CESifo.
    3. Benjamin Cowan, 2024. "Time use, college attainment, and the working-from-home revolution," Journal of Population Economics, Springer;European Society for Population Economics, vol. 37(3), pages 1-27, September.
    4. Lee, Kangoh, 2023. "Working from home as an economic and social change: A review," Labour Economics, Elsevier, vol. 85(C).
    5. Tiberius, Victor & Chen, Nicole & Bartels, Mirko & Oelsnitz, Dietrich von der, 2024. "Breaking out! A netnography study on motives of a digital nomad lifestyle," Technology in Society, Elsevier, vol. 78(C).
    6. Kumar, Aman & Shankar, Amit, 2024. "Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
    7. Shafique, Muhammad Noman & Yeo, Sook Fern & Tan, Cheng Ling, 2024. "Roles of top management support and compatibility in big data predictive analytics for supply chain collaboration and supply chain performance," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    8. Rubio-Andrés, Mercedes & Ramos-González, Mª del Mar & Sastre-Castillo, Miguel Ángel & Gutiérrez-Broncano, Santiago, 2023. "Stakeholder pressure and innovation capacity of SMEs in the COVID-19 pandemic: Mediating and multigroup analysis," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    9. Luther Yuong Qai Chong & Thien Sang Lim, 2022. "Pull and Push Factors of Data Analytics Adoption and Its Mediating Role on Operational Performance," Sustainability, MDPI, vol. 14(12), pages 1-19, June.
    10. Daniela Del Boca & Noemi Oggero & Paola Profeta & Maria Cristina Rossi, 2021. "Did Covid-19 Affect the Division of Labor within the Household? Evidence from Two Waves of the Pandemic in Italy," CESifo Working Paper Series 9125, CESifo.
    11. Mathias Huebener & Sevrin Waights & C. Katharina Spiess & Nico A. Siegel & Gert G. Wagner, 2021. "Parental well-being in times of Covid-19 in Germany," Review of Economics of the Household, Springer, vol. 19(1), pages 91-122, March.
    12. Amol Adkonkar & Anand Sharma & Pooja Arora, 2024. "Validation of Instrument Measuring the Impact of SCM Practices and SCM Agility on Competitive Advantage and Organization Performance in Indian Pharmaceutical Firms," Paradigm, , vol. 28(1), pages 65-83, June.
    13. Srivastava, Deepak Kumar & Kumar, Vikas & Ekren, Banu Yetkin & Upadhyay, Arvind & Tyagi, Mrinal & Kumari, Archana, 2022. "Adopting Industry 4.0 by leveraging organisational factors," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    14. Barrero, Jose Maria & Bloom, Nick & Davis, Steven J., 2020. "Why Working From Home Will Stick," SocArXiv wfdbe, Center for Open Science.
    15. Teresa Sophie Friedrich & Basha Vicari, 2023. "The Digitalization Boost of the Covid‐19 Pandemic and Changes in Job Quality," Social Inclusion, Cogitatio Press, vol. 11(4), pages 274-286.
    16. Broccardo, Laura & Tenucci, Andrea & Agarwal, Reeti & Alshibani, Safiya Mukhtar, 2024. "Steering digitalization and management control maturity in small and medium enterprises (SMEs)," Technological Forecasting and Social Change, Elsevier, vol. 204(C).
    17. Li, Dun & Huang, Youlin & Qian, Lixian, 2022. "Potential adoption of robotaxi service: The roles of perceived benefits to multiple stakeholders and environmental awareness," Transport Policy, Elsevier, vol. 126(C), pages 120-135.
    18. Nadeem, Kashif & Wong, Sut I. & Za, Stefano & Venditti, Michelina, 2024. "Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations," Technology in Society, Elsevier, vol. 76(C).
    19. Cassandra E DiRienzo & Jayoti Das, 2021. "Formal Female Entrepreneurship and the Shadow Economy," Journal of Economics and Behavioral Studies, AMH International, vol. 13(5), pages 63-72.
    20. André Spithoven & Bruno Merlevede, 2025. "The socio-economic consequences of remote working: evidence from the European administrations in Brussels," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 74(1), pages 1-23, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:78:y:2024:i:c:s0160791x24001611. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.