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Organisational Flexibility and Innovation Performance: The Moderating Role of Management Support

Author

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  • Bernardo Gala-Velásquez

    (Universidad Nacional de San Agustín de Arequipa)

  • Américo Hurtado-Palomino

    (Universidad Nacional de San Agustín de Arequipa)

  • Angela Y. Arredondo-Salas

    (Universidad Nacional de San Agustín de Arequipa)

Abstract

The competitive intensity of an environment requires firms to improve their innovation performance to be sustainable in the market. This study analyses the direct effect of organisational flexibility and management support on firms’ innovation performance. In addition, the moderating effect of management support on the relationship between organisational flexibility and innovation performance is assessed. Data were collected using a questionnaire based on Likert-type scales, administered to 306 managers of tourism firms in the Arequipa region (Peru). Partial least squares structural equations were used to test the hypotheses. The empirical results show that organisational flexibility and management support positively and significantly affect innovation performance. Furthermore, management support positively moderates the relationship between organisational flexibility and innovation performance. This research proposes guidelines for managers to help enhance innovation performance through organisational flexibility and management support. Moreover, for the first time, organisational flexibility, management support, and innovation performance have been theoretically linked to tourism firms in emerging economies.

Suggested Citation

  • Bernardo Gala-Velásquez & Américo Hurtado-Palomino & Angela Y. Arredondo-Salas, 2023. "Organisational Flexibility and Innovation Performance: The Moderating Role of Management Support," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 219-234, June.
    • Handle: RePEc:spr:gjofsm:v:24:y:2023:i:2:d:10.1007_s40171-023-00336-1
    DOI: 10.1007/s40171-023-00336-1
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