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Content
2023, Volume 75, Issue C
- S096969892300231X Gracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
by Dogerlioglu-Demir, Kivilcim & Ng, Andy H. & Koçaş, Cenk
- S096969892300231X Gracefully yours: Would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
by Dogerlioglu-Demir, Kivilcim & Ng, Andy H. & Koçaş, Cenk
- S096969892300245X Whether to offer return-freight insurance or open a physical showroom: A strategic analysis of an online retailer’s decisions
by Liu, Jiqiong & Yuan, Rui & Feng, Shuai
- S096969892300245X Whether to offer return-freight insurance or open a physical showroom: A strategic analysis of an online retailer’s decisions
by Liu, Jiqiong & Yuan, Rui & Feng, Shuai
- S096969892300259X Fear of missing out and compulsive buying behavior: The moderating role of mindfulness
by Hussain, Sajjad & Raza, Ali & Haider, Ali & Ishaq, Muhammad Ishtiaq & Talpur, Qurat-ul-ain
- S096969892300259X Fear of missing out and compulsive buying behavior: The moderating role of mindfulness
by Hussain, Sajjad & Raza, Ali & Haider, Ali & Ishaq, Muhammad Ishtiaq & Talpur, Qurat-ul-ain
- S096969892300262X Inclusive advertising featuring disability on instagram: Effect on consumer well-being, brand engagement, and purchase intention
by Qayyum, Abdul & Jamil, Raja Ahmed & Shah, Adnan Muhammad & Lee, KangYoon
- S096969892300262X Inclusive advertising featuring disability on instagram: Effect on consumer well-being, brand engagement, and purchase intention
by Qayyum, Abdul & Jamil, Raja Ahmed & Shah, Adnan Muhammad & Lee, KangYoon
- S096969892300276X Interactive effects of social norms and information framing on consumers' willingness of food waste reduction behavior
by Zheng, Han & Chen, Kai & Ma, Zhuoyuan
- S096969892300276X Interactive effects of social norms and information framing on consumers' willingness of food waste reduction behavior
by Zheng, Han & Chen, Kai & Ma, Zhuoyuan
- S096969892300293X The effects of constrained mobile coupons in the mobile channel
by Zhang, Hongchao & Yu, Yu & Qin, Yinggao
- S096969892300293X The effects of constrained mobile coupons in the mobile channel
by Zhang, Hongchao & Yu, Yu & Qin, Yinggao
2023, Volume 74, Issue C
- S0969698923001157 Emotion and trust in virtual service assistant design for effective service recovery
by Le, Hoang Tran Phuoc Mai & Park, Jungkun & Lee, Sangwoo
- S0969698923001248 Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences
by Aslam, Usman
- S0969698923001261 Can users embed their user experience in user-generated images? Evidence from JD.com
by Zhao, Lu & Zhang, Mingli & Tu, Jianbo & Li, Jialing & Zhang, Yan
- S0969698923001303 Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?
by Fu, Shixuan & Zheng, Xiaojiang & Wang, Hongpeng & Luo, Yunzhong
- S0969698923001315 Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share
by Yang, Zhihao & Wang, Desheng & Li, Tingting & Han, Jie
- S0969698923001327 Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
by Degutis, Mindaugas & UrbonaviÄ ius, Sigitas & Hollebeek, Linda D. & Anselmsson, Johan
- S0969698923001339 Engaging in unpaid jobs out of free will: an attribution theory perspective on the effects of supervisor support attributions on volunteers' service quality
by Abrokwah, Eugene & Rachayeeta, Priti & Affum-Osei, Emmanuel & Yeboah, Gifty & Agyare, Collins & Boadi, Evans Asante
- S0969698923001340 The impact of blockchain technology on the online purchase behavior of green agricultural products
by Liu, Hua & Ma, Ruili & He, Guangyao & Lamrabet, Abdesslam & Fu, Shaoling
- S0969698923001352 A sustainable Retailer's journey to sustainable practices: Prioritizing the customer and the planet
by Ghaffar, Abdul & Islam, Tahir & Khan, Huda & Kincl, Tomas & Sharma, Anshuman
- S0969698923001364 More gain, more give? The impact of brand community value on users’ value co-creation
by Liao, Junyun & Pang, Jiecong & Dong, Xuebing
- S0969698923001376 How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA
by Yan, Ying & Chen, Hongquan & Shao, Bingjia & Lei, Yuanyang
- S0969698923001388 Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?
by Gigliotti, Marina & Rizzi, Francesco
- S0969698923001406 Website quality and users' intention to use digital libraries: Examining users’ attitudes, online co-creation experiences, and eWOM
by Pourjahanshahi, Fatemeh & Mollahosseini, Ali & Dehyadegari, Saeid
- S0969698923001418 New generation commerce: The rise of live commerce (L-commerce)
by Yun, Jeewoo & Lee, Don & Cottingham, Michael & Hyun, Hyowon
- S0969698923001431 On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy
by Garrouch, Karim & Ghali, Zohra
- S0969698923001443 The impact of influencers' multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory
by Hsieh, Jung-Kuei
- S0969698923001455 Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness
by Jin, Wangyan & Chen, Yuangao & Yang, Shuiqing & Zhou, Shasha & Jiang, Hui & Wei, June
- S0969698923001558 To praise or not to praise- Role of word of mouth in food delivery apps
by Das, Manoj & Ramalingam, Mahesh
- S0969698923001571 Drivers of eWOM engagement on social media for luxury consumers: Analysis, implications, and future research directions
by Pangarkar, Aniruddha & Patel, Jayesh & Kumar, Sampath K.
- S0969698923001583 Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?
by Byun, Kate Jeonghee & Park, Jimi & Yoo, Shijin & Cho, Minhee
- S0969698923001601 Fashion and the metaverse: Clarifying the domain and establishing a research agenda
by Park, Hyejune & Lim, Rachel Esther
- S0969698923001613 Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model
by Chen, Liuyan & Wu, Pengkun & Dou, Yudan & Wu, Yuanyuan
- S0969698923001625 Images, reviews, and purchase intention on social commerce: The role of mental imagery vividness, cognitive and affective social presence
by Vazquez, Erik Ernesto & Patel, Chirag & Alvidrez, Salvador & Siliceo, Lorena
- S0969698923001637 Why do consumers prefer one brand over another? The economics and sociology of brand competitiveness
by Della Lena, Sebastiano & Timming, Andrew R.
- S0969698923001649 Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
by Xu, Ying & Niu, Nan & Zhao, Zixiang
- S0969698923001650 Credibility and price premium-based competitiveness for industrial brands
by Leckie, Civilai & Dwivedi, Abhishek & Johnson, Lester W.
- S0969698923001662 Optimal contracts with moral hazard and adverse selection in a live streaming commerce market
by Zhang, Yanfen & Xu, Qi & Zhang, Guoqing
- S0969698923001674 When push comes to shove: How coach versus student athlete misconduct affects event attendance intentions
by Boman, Laura & Lefebvre, Sarah & Urumutta Hewage, Ganga S.
- S0969698923001686 The crisis cloud's silver linings: The effects of hope and gratitude on employee burnout and engagement
by Surachartkumtonkun, Jiraporn & Ngo, Liem Viet & Shao, Wei
- S0969698923001698 Interactive and synergistic relationships among different types of innovations
by Whang, Jeong-Bin & Chang, Woojung & Lee, Jong-Ho
- S0969698923001704 Examining the gamified effect of the blindbox design: The moderating role of price
by Miao, Xiaoyu & Niu, Ben & Yang, Congcong & Feng, Yuanyue
- S0969698923001716 Unlocking potential: An integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making
by Sukhov, Alexandre & Friman, Margareta & Olsson, Lars E.
- S0969698923001728 An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country
by Guarino Neto, Luigi & Geraldo Vidal Vieira, José
- S0969698923001741 Should reputable e-retailers undertake service activities along with sales?
by Xu, Man & Tang, Wansheng & Zhao, Ruiqing
- S0969698923001753 Investigating a three-way interaction of manufacturer control, retail control and dependence on salesforce performance. Does the role of frontline employees matters ?
by Lessassy, Léopold
- S0969698923001765 The role of socially rich photos in generating favorable donation behavior on charity websites
by Bataoui, Soffien & Boch, Emmanuelle
- S0969698923001777 Channel coordination under retailer's (sub)conscious preferences of loss aversion and fairness
by Li, Yadong & Guan, Zhenzhong & Ren, Jianbiao
- S0969698923001789 Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective
by Han, Min Chung
- S0969698923001790 The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types
by Zhang, Yaqiong & Wang, Shifu
- S0969698923001807 Estimating travellers’ value when purchasing auxiliary services in the airline industry based on the RFM model
by Chen, Yanhong & Liu, Luning & Zheng, Dequan & Li, Bin
- S0969698923001819 Product specific values and personal values together better explains green purchase
by Bhardwaj, Seema & Sreen, Naman & Das, Manish & Chitnis, Asmita & Kumar, Sushant
- S0969698923001820 Visual complexity = hedonic? Effects of visually complex packages on consumer perceptions and evaluations of products
by Baek, Eunsoo & Huang, Zhihong & Lee, Seojin Stacey
- S0969698923001856 Would you try it again? Dual effects of customer mindfulness on service recovery
by Martinez, Luisa M. & Pacheco, Natália & Ramos, Filipe R. & Bicho, Marta
- S0969698923001881 What reduces product uncertainty in live streaming e-commerce? From a signal consistency perspective
by Chen, Xiayu & Shen, Junya & Wei, Shaobo
- S0969698923001893 Building value co-creation with social media marketing, brand trust, and brand loyalty
by Sohaib, Muhammad & Han, Heesup
- S0969698923001911 Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores
by Castaldo, Sandro & Ciacci, Andrea & Penco, Lara
- S0969698923001923 Driving marketing outcomes through social media-based customer engagement
by Kulikovskaja, Viktorija & Hubert, Marco & Grunert, Klaus G. & Zhao, Hong
- S0969698923001935 The effect of interactivity of brands’ marketing activities on Facebook fan pages on continuous participation intentions: An S–O-R framework study
by Kuo, Ying-Feng & Chen, Fei-Lung
- S0969698923001947 It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty
by Lee, Kuo-Wei & Li, Chia-Ying
- S0969698923001972 A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms
by Petcharat, Thanatchaphan & Jattamart, Aungkana & Leelasantitham, Adisorn
- S096969892300139X How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator
by Raza, Ali & Ishaq, Muhammad Ishtiaq & Khan, Ayesha & Ahmad, Rehan & Haj Salem, Narjes
- S096969892300142X Exploring the role played by entrepreneurial self-efficacy among women entrepreneurs in tourism sector
by Madawala, Kalani & Foroudi, Pantea & Palazzo, Maria
- S096969892300156X Investigating the effect of customer-generated content on performance in online platform-based experience goods market
by Kim, Da Yeon & Kim, Sang Yong
- S096969892300173X Toward a new business model of retail industry: The role of brand experience and brand authenticity
by Park, JungKun & Hong, EunPyo & Park, Yun-na
2023, Volume 73, Issue C
- S0969698923000292 Smart technology and service employees’ job crafting: Relationship between STARA awareness, performance pressure, receiving and giving help, and job crafting
by Kang, David Yeonjun & Hur, Won-Moo & Shin, Yuhyung
- S0969698923000322 Effect of bargaining on pricing and retailing under a green supply chain management
by Davoudi, Zahra & Seifbarghy, Mehdi & Sarkar, Mitali & Sarkar, Biswajit
- S0969698923000401 “New and old†: Consumer evaluations of co-branding between new brands and Chinese time-honored brands
by Zhang, Yicong & Guo, Xiaoling
- S0969698923000425 New products or remanufactured products: Which is consumer-friendly under a closed-loop multi-level supply chain?
by Taleizadeh, Ata Allah & Moshtagh, Mohammad Sadegh & Vahedi-Nouri, Behdin & Sarkar, Biswajit
- S0969698923000437 The neurophysiological mechanisms underlying brand personality consumer attraction: EEG and GSR evidence
by Xu, Zhiwei & Zhang, Miao & Zhang, Pengfei & Luo, Jiawen & Tu, Mengting & Lai, Yuanhang
- S0969698923000450 Mastering care management strategies to improve retailing: Mechanisms, capabilities, impacts and emerging opportunities
by Serravalle, Francesca & Pantano, Eleonora
- S0969698923000486 Understanding the link between customer feedback metrics and firm performance
by Agag, Gomaa & Durrani, Baseer Ali & Shehawy, Yasser Moustafa & Alharthi, Majed & Alamoudi, Hawazen & El-Halaby, Sherif & Hassanein, Ahmed & Abdelmoety, Ziad H.
- S0969698923000498 Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness
by Zhang, Qi & Ariffin, Shaizatulaqma Kamalul & Richardson, Christopher & Wang, Yuling
- S0969698923000504 A decision support model for buying battery electric vehicles considering consumer learning and psychological behavior
by Song, Yongming & Li, Yanhong & Zhu, Hongli & Li, Guangxu
- S0969698923000516 A technology-people-integrated toolkit for retail care management during a crisis
by Priporas, Constantinos Vasilios & Vellore Nagarajan, Durga & Kamenidou, Irene (Eirini)
- S0969698923000528 WHY do YOU care about me? The impact of retailers’ customer care activities on customer orientation perceptions and store patronage intentions
by Vannucci, Virginia & Dasmi, Costanza & Nechaeva, Olga & Pizzi, Gabriele & Aiello, Gaetano
- S0969698923000541 The impact of information sharing and bullwhip effects on improving consumer services in dual-channel retailing
by Sarkar, Mitali & Dey, Bikash Koli & Ganguly, Baishakhi & Saxena, Neha & Yadav, Dharmendra & Sarkar, Biswajit
- S0969698923000553 Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework
by Yang, Hye-jeong & Fang, Mingjie & Yao, Jinge & Su, Miao
- S0969698923000565 Resource reallocation strategies for sustainable efficiency improvement of retail chains
by Gupta, Anshu & Pachar, Nomita & Jain, Akansha & Govindan, Kannan & Jha, P.C.
- S0969698923000577 Does justice affect brand advocacy? Online brand advocacy behaviors as a response to hotel customers’ justice perceptions
by Cavdar Aksoy, Nilsah & Yazici, Nihal
- S0969698923000693 Effects of face masks and photo tags on nonverbal communication in service encounters
by Xu, Yingzi & Ling, I-Ling
- S0969698923000711 The retailer's brand promotion strategy under competition: The impact of supply uncertainty
by Wang, Hua & Xie, Yanle & Wang, Cuicui
- S0969698923000723 Whether to trust chatbots: Applying the event-related approach to understand consumers’ emotional experiences in interactions with chatbots in e-commerce
by Wang, Cuicui & Li, Yiyang & Fu, Weizhong & Jin, Jia
- S0969698923000735 The moderating influence of brand image on consumers' adoption of QR-code e-wallets
by Hamzah, Muhammad Iskandar & Ramli, Faten Aisyah Ahmad & Shaw, Norman
- S0969698923000747 Institutional trust and repurchase intention in the sharing economy: The moderating roles of information privacy concerns and security concerns
by Lu, Baozhou & Yi, Xiaoyang
- S0969698923000759 Food-leftover sharing intentions of consumers: An extension of the theory of planned behavior
by Kirmani, Mohd Danish & Fatah Uddin, S.M. & Sadiq, Muhammad Ahsan & Ahmad, Asad & Haque, Md Asadul
- S0969698923000760 Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan
by Tsai, Pei-Hsuan & Chen, Chih-Jou & Hsiao, Wei-Hung & Lin, Chin-Tsai
- S0969698923000772 Visual cues during shoppers’ journeys: An exploratory paper
by Huddleston, Patricia & Coveyou, Mary Tuski & Behe, Bridget K.
- S0969698923000784 The role of blockchain-enabled traceability, task technology fit, and user self-efficacy in mobile food delivery applications
by Shahzad, Khuram & Zhang, Qingyu & Zafar, Abaid Ullah & Ashfaq, Muhammad & Rehman, Shafique Ur
- S0969698923000796 Consequences of consumer regret with online shopping
by Barta, Sergio & Gurrea, Raquel & Flavián, Carlos
- S0969698923000802 Impact of minimalist practices on consumer happiness and financial well-being
by Malik, Faiza & Ishaq, Muhammad Ishtiaq
- S0969698923000814 Analysis of customers' satisfaction with baby products: The moderating role of brand image
by Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Samad, Sarminah & Alrizq, Mesfer & Alyami, Sultan & Alghamdi, Abdullah
- S0969698923000826 What do consumers want? A methodological framework to identify determinant product attributes from consumers’ online questions
by Fernando, Angeline Gautami & Aw, Eugene Cheng-Xi
- S0969698923000838 How does ad relevance affect consumers' attitudes toward personalized advertisements and social media platforms? The role of information co-ownership, vulnerability, and privacy cynicism
by Chen, Si & Wu, Yajun & Deng, Fengyi & Zhi, Kuiyun
- S0969698923000851 There is a secret to success: Linking customer experience management practices to profitability
by Wetzels, Ruud W.H. & Klaus, Philipp “Phil†& Wetzels, Martin
- S0969698923000863 Can AI benefit individual resilience? The mediation roles of AI routinization and infusion
by Hu, Qian & Pan, Zhao
- S0969698923000875 The bright side of disorganization: When surprise generates low-price signals
by Ladeira, Wagner & Rasul, Tareq & Perin, Marcelo Gattermann & Santini, Fernando
- S0969698923000887 With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services
by Alamoudi, Hawazen & Shaikh, Aijaz A. & Alharthi, Majed & Dash, Ganesh
- S0969698923000899 The role of consumers' construal level in art-infusion-type effect on retail product evaluation
by Park, Sangchul & Kim, Sanghoon & Ahn, Sungsook
- S0969698923000905 A quality function deployment framework for service strategy planning
by Kamvysi, Konstantina & Andronikidis, Andreas & Georgiou, Andreas C. & Gotzamani, Katerina
- S0969698923000917 Leveraging perceived HPWS to improve service encounter quality in high-contact service industries
by Asante, Daniel & Tang, Chunyong & Asante, Eric Adom & Kwamega, Michael & Opoku-Danso, Alexander
- S0969698923000929 Magic odd numbers: The effect of numerical parity on variety-seeking
by Wang, Yan & Jiang, Jing & Yang, Ying
- S0969698923000930 The determinants of users’ intention to adopt telehealth: Health belief, perceived value and self-determination perspectives
by Yuen, Kum Fai & Chua, Jie Ying & Li, Xue & Wang, Xueqin
- S0969698923000942 Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis
by Gaan, Niharika & Shin, Yuhyung
- S0969698923000954 Measuring customer aggression: Scale development and validation
by Mortimer, Gary & Wang, Shasha & Osorio Andrade, MarÃa Lucila
- S0969698923000966 Consumers buying behaviour towards agri-food products: A mixed-method approach
by Siddiqui, Mujahid & Chakraborty, Debarun & Siddiqui, Aaliyah
- S0969698923000978 Impact of movie-watching on cross-selling revenue in shopping malls: Implications for post-pandemic recovery
by Lee, Myounggu & Cho, Jihoon & Kim, Youngju & Kim, Hye-Jin
- S0969698923000991 Moderator variables in consumer research: A call for caution
by Söderlund, Magnus
- S0969698923001005 Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility
by Guo, Wenshan & Luo, Qiangqiang
- S0969698923001017 Anti-counterfeiting advertisements for luxury brands in the post pandemic era: Roles of message type, visual presentation mode, and self-construal
by Ryu, Gangseog & Kim, Boha & Park, Kikyoung
- S0969698923001029 Evaluating store location and department composition based on spatial heterogeneity in sales potential
by Hunneman, Auke & Bijmolt, Tammo H.A. & Elhorst, J. Paul
- S0969698923001030 How do virtual streamers affect purchase intention in the live streaming context? A presence perspective
by Gao, Wei & Jiang, Ning & Guo, Qingqing
- S0969698923001042 Content creators' participation in the creator economy: Examining the effect of creators’ content sharing frequency on user engagement behavior on digital platforms
by Tafesse, Wondwesen & Dayan, Mumin
- S0969698923001054 The influence of a lockdown on consumption: An exploratory study on generation Z's consumers
by Amatulli, Cesare & Peluso, Alessandro M. & Sestino, Andrea & Guido, Gianluigi & Belk, Russell
- S0969698923001066 Is the online-offline buy-online-pickup-in-store retail strategy best among other product delivery strategies under variable lead time?
by Sarkar, Biswajit & Kar, Sumi & Basu, Kajla & Seo, Yong Won
- S0969698923001078 Strategic product showcasing mode of E-commerce live streaming
by Xin, Baogui & Hao, Yaru & Xie, Lei
- S0969698923001091 The impact of reverse logistics process coordination on third party relationship quality: A moderated mediation model for multichannel retailers in the fashion industry
by Haq, Mahin & Moazzam, Muhammad & Khan, Abdul Salam & Ahmed, Waqas
- S0969698923001108 Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
by Kumar, Avinash & Chakraborty, Shibashish & Bala, Pradip Kumar
- S0969698923001121 Effect of time stress and store visibility on the dynamics of passenger activity choices at airport terminals based on indoor trajectory data
by Chung, Yi-Shih & Ku, Ya-Han
- S0969698923001133 Investigating innovation diffusion, social influence, and personal inner forces to understand people's participation in online e-waste recycling
by Lyu, Tu & Chen, Hao & Guo, Yulin
- S0969698923001145 “I got it FIRST†: Antecedents of competitive consumption of a new product
by Park, Jihye & Li, Wenhan
- S0969698923001169 Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method
by Verma, Anuj & Chakraborty, Debarun & Verma, Meenakshi
- S0969698923001170 Manufacturer encroachment with competing dual-purpose online retail platforms
by Huang, Song & Chen, Yuqing
- S0969698923001182 The importance of personal norms and situational expectancies to sustainable behaviors: The norm activation and situational expectancy-value theories
by Lee, Stacy H.N. & Chang, Hyo Jung (Julie) & Zhao, Li
- S0969698923001194 Platform perspective verse user perspective: The role of expression perspective in privacy disclosure
by Luo, Yingyu & Zhou, Li & Huang, Jing & Wang, Xiaoxin & Sun, Rui & Zhu, Guowei
- S0969698923001200 As a Chinese saying goes, ‘To get rich, first pave the way’: The opening of high-speed rail and automobile consumption in China
by Yuan, Liang & Fan, Xiaoming
- S0969698923001212 Do cultural orientations moderate the effect of online review features on review helpfulness? A case study of online movie reviews
by Kong, Juan & Lou, Chen
- S0969698923001224 Quantifying the influence of customer experience on consumer share-of-category
by Klaus, Phil & Kuppelwieser, Volker G. & Heinonen, Kristina
- S0969698923001236 Artificial intelligence as a boundary-crossing object for employee engagement and performance
by Prentice, Catherine & Wong, IpKin Anthony & Lin, Zhiwei (CJ)
- S0969698923001273 Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
by Park, JungKun & Hong, EunPyo & Ahn, Jiseon & Hyun, Hyowon
- S0969698923001285 Morning deals make me feel smart: Consumer evaluations of online sales promotions differ by time of day
by Park, Yookyung & Yi, Youjae
- S0969698923001297 Avatar-mediated experience in the metaverse: The impact of avatar realism on user-avatar relationship
by Kim, Do Yuon & Lee, Ha Kyung & Chung, Kyunghwa
- S096969892300053X Logistics mode strategy of firms selling fresh products on e-commerce platforms with private brand introduction
by Xu, Yuqiu & Wang, Jia & Cao, Kaiying
- S096969892300070X Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory
by Song, Mengmeng & Zhang, Huixian & Xing, Xinyu & Duan, Yucong
- S096969892300084X Cosmetics makers have always sold ‘hope in a jar’! Understanding the cosmetics purchase intention in the Chinese mobile commerce environment
by Akram, Umair & Ansari, Aisha Rehman & ulhaq, Irfan & Yan, Chen
- S096969892300098X “What goes around comes around†: Activating sustainable consumption with curvilinear effects of karma determinants
by Duong, Cong Doanh
- S096969892300108X Investigation of the ordering behavior of a retailer in the revenue sharing and buyback contracts considering round number bias
by Sharifi, Rozhin & Razavi, Hamideh & Elahi, Ehsan
- S096969892300111X Mitigating panic buying behavior in the epidemic: An evolutionary game perspective
by Shan, Haiyan & Pi, Wenjie
- S096969892300125X Can information and communication overload influence smartphone app users' social network exhaustion, privacy invasion and discontinuance intention? A cognition-affect-conation approach
by Pang, Hua & Ruan, Yang
2023, Volume 72, Issue C
- S0969698922003204 The impact of buy-online-and-return-in-store channel integration on online and offline behavioral intentions: The role of offline store
by Xie, Chaohong & Chiang, Chung-Yean & Xu, Xianhao & Gong, Yeming
- S0969698922003277 Do online peer reviews stimulate diners’ continued log-in behavior: Investigating the role of emotions in the O2O meal delivery apps context
by Shah, Adnan Muhammad & Abbasi, Amir Zaib & Yan, Xiangbin
- S0969698922003290 Personal values and impulse buying: The mediating role of hedonic shopping motivations
by Coelho, Filipe & Aniceto, Inês & Bairrada, Cristela Maia & Silva, Pedro
- S0969698922003307 Do you think that the home delivery is good for retailing?
by Dey, Bikash Koli & Sarkar, Mitali & Chaudhuri, Kripasindhu & Sarkar, Biswajit
- S0969698922003319 The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
by Park, Jin Yong & Kim, Changju
- S0969698922003332 What motivates users' viewing and purchasing behavior motivations in live streaming: A stream-streamer-viewer perspective
by Zheng, Shiyong & Chen, Jiada & Liao, Junyun & Hu, Hsin-Li
- S0969698922003344 Investigating older consumers’ acceptance factors of autonomous vehicles
by Park, Jein & Han, Semi
- S0969698922003356 Trust me, I'm an influencer! - Causal recipes for customer trust in artificial intelligence influencers in the retail industry
by Alboqami, Hassan
- S0969698922003460 Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
by Zhang, Dianfeng & Shen, Zifan & Li, Yanlai
- S0969698923000012 An investigation of two remedial measures for retailers to address the impact of disease threat on sustainable consumption: A moderated moderated mediation model
by Lu, Irene R.R. & Kwan, Ernest
- S0969698923000024 Coping strategies and intended change of shopping habits after the Corona pandemic – Insights from two countries in Western and Eastern Europe
by Zielke, Stephan & Komor, Marcin & Schlößer, Andrea
- S0969698923000036 Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable
by Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu
- S0969698923000048 Collective-based ad transparency in targeted hotel advertising: Consumers’ regulatory focus underlying the crowd safety effect
by Cheng, Junjun & Chen, Bo & Huang, Zihang
- S0969698923000061 Is algorithm aversion WEIRD? A cross-country comparison of individual-differences and algorithm aversion
by Liu, Nicole Tsz Yeung & Kirshner, Samuel N. & Lim, Eric T.K.
- S0969698923000073 The role of time convenience and (anticipated) emotions in AR mobile retailing application adoption
by Chekembayeva, Gaukhar & Garaus, Marion & Schmidt, Orsolya
- S0969698923000085 Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana
by Adu-Gyamfi, Gibbson & Asamoah, Ama Nyarko & Nketiah, Emmanuel & Obuobi, Bright & Adjei, Mavis & Cudjoe, Dan & Zhu, Bangzhu
- S0969698923000097 Effects of in-store live stream on consumers’ offline purchase intention
by Zhang, Peilin & Chao, Chih-Wei (Fred) & Chiong, Raymond & Hasan, Najmul & Aljaroodi, Hussain M. & Tian, Feng
- S0969698923000103 Revenge buying after the lockdown: Based on the SOR framework and TPB model
by Liu, Yanfeng & Cai, Lanhui & Ma, Fei & Wang, Xueqin
- S0969698923000115 Chatbots or me? Consumers’ switching between human agents and conversational agents
by Li, Chia-Ying & Zhang, Jin-Ting
- S0969698923000127 Exploring consumers’ usage intention of reusable express packaging: An extended norm activation model
by Song, Jiawen & Cai, Lanhui & Yuen, Kum Fai & Wang, Xueqin
- S0969698923000139 The effect of place attachment of geographical indication agricultural products on repurchase intention
by Zhe, Lv & Jie, Wu & Yuan, He
- S0969698923000140 Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model
by Zhong, Junying & Chen, Tiao
- S0969698923000152 Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator
by Park, Hyewon & Hur, Won-Moo
- S0969698923000164 Came and gone? A longitudinal study of the effects of COVID-19 on tourism purchasing intentions
by Pappas, Nikolaos
- S0969698923000176 Critical insights of nano-based pharmaceutical, cosmeceutical and nutraceutical products: Empirical evidence from the consumption values perspective
by Goh, Choon Fu & Long, Chiau Ming & Humaira Fedelis, Nur Aisyah & Hamdan, Halimaton & Chuah, Soo Cheng & Yeo, Sook Fern & Tan, Cheng Ling & Wong, Tin Wui
- S0969698923000188 A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour
by Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad H.
- S0969698923000206 The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement
by Rahman, Muhammad Sabbir & Bag, Surajit & Hossain, Md Afnan & Abdel Fattah, Fadi Abdel Muniem & Gani, Mohammad Osman & Rana, Nripendra P.
- S0969698923000218 CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
by Min, Jihye & Kim, Jiyoung & Yang, Kiseol
- S0969698923000231 Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic
by Jiang, Yi & Lai, Po-Lin & Yang, Ching-Chiao & Wang, Xinchen
- S0969698923000243 Trauma's effects on shopper choice confusion: The role of psychological hardiness and retailer strategies as mitigating factors
by Waites, Stacie F. & Stevens, Jennifer L. & Hancock, Tyler
- S0969698923000255 Active or avoidance coping? Influencing mechanisms of streamers' coping strategies on viewers’ word of mouth after livestreaming e-commerce failures
by Chen, Jianyu & Gong, Xiushuang & Ren, Rui
- S0969698923000267 Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses
by Serravalle, Francesca & Vanheems, Régine & Viassone, Milena
- S0969698923000279 Care management to improve retail customers' and employees’ satisfaction
by Raggiotto, Francesco & Compagno, Cristiana & Scarpi, Daniele
- S0969698923000280 Unraveling customer repurchase intention in OFDL context: An investigation using a hybrid technique of SEM and fsQCA
by Dogra, Nikhil & Adil, Mohd & Sadiq, Mohd & Dash, Ganesh & Paul, Justin
- S0969698923000309 The competing roles of variety seeking in new brand adoption
by Kwon, Ohjin & Singh, Tanya & Kim, SunAh
- S0969698923000310 Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure
by RodrÃguez-Priego, Nuria & Porcu, Lucia & Prados Peña, MarÃa Belén & Crespo Almendros, Esmeralda
- S0969698923000334 Empathy with influencers? The impact of the sensory advertising experience on user behavioral responses
by Li, Bin & Chen, Shuang & Zhou, Qi
- S0969698923000346 Where to internationalise and why: Country selection by restaurant franchises
by González-Márquez, Rafael & Rosa-DÃaz, Isabel MarÃa & Caro-González, Francisco Javier & Galán-González, José Luis
- S0969698923000358 Understanding antecedents of continuance and revisit intentions: The case of sport apps
by Perez-Aranda, Javier & González Robles, Eva M. & Alarcón Urbistondo, Pilar
- S0969698923000371 Memorable customer experiences and autobiographical memories: From service experience to word of mouth
by Moliner-Tena, Miguel A. & Monferrer-Tirado, Diego & Estrada-Guillen, Marta & Vidal-Meliá, Lidia
- S0969698923000383 Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing
by Mayr, Kathrin & Teller, Christoph
- S0969698923000395 Understanding information disclosures and privacy sensitivity on short-form video platforms: An empirical investigation
by Li, Jin & Zhang, Yulan & Mou, Jian
- S0969698923000413 Less is more! A pathway to consumer's transcendence
by Duong, Trang Thi-Thuy & Ngo, Liem Viet & Surachartkumtonkun, Jiraporn & Tran, Mai Dong & Northey, Gavin
- S0969698923000449 Accelerating new product diffusion: How lead users serve as opinion leaders in social networks
by Wang, Nan & Xie, Wenxuan & Tiberius, Victor & Qiu, Yong
- S0969698923000462 Social media user behavior analysis applied to the fashion and apparel industry in the big data era
by Xue, Zhebin & Li, Qing & Zeng, Xianyi
- S0969698923000474 Review reader segmentation based on the heterogeneous impacts of review and reviewer attributes on review helpfulness: A study involving ZIP code data
by Raoofpanah, Iman & Zamudio, César & Groening, Christopher
- S096969892300005X Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
by Kamoonpuri, Sana Zehra & Sengar, Anita
- S096969892300019X Retailers, don't ignore me on social media! The importance of consumer-brand interactions in raising purchase intention - Privacy the Achilles heel
by Gutierrez, Anabel & Punjaisri, Khanyapuss & Desai, Bhavini & Syed Alwi, Sharifah Faridah & O'Leary, Simon & Chaiyasoonthorn, Wornchanok & Chaveesuk, Singha
- S096969892300022X The dark side of multiunit discounts: Multiunit discounts reduce rest of basket revenue
by Bhatt, Siddharth & Pai, Dinesh R. & DelVecchio, Devon
- S096969892300036X Determining influences of information irrelevance, information overload and communication overload on WeChat discontinuance intention: The moderating role of exhaustion
by Pang, Hua & Ruan, Yang
2023, Volume 71, Issue C
- S0969698922001709 Advertisement policy for dual-channel within emissions-controlled flexible production system
by Kar, Sumi & Basu, Kajla & Sarkar, Biswajit
- S0969698922002442 How does the retailing industry decide the best replenishment strategy by utilizing technological support through blockchain?
by Saxena, Neha & Sarkar, Biswajit
- S0969698922002740 Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services
by Anbumathi, Rajendiran & Dorai, Sriram & Palaniappan, Umayal
- S0969698922002764 The reference price effect of historical price lists in online auctions
by Liu, Xiaotian & Popkowski Leszczyc, Peter T.L.
- S0969698922002776 Role of customer perceived brand ethicality in inducing engagement in online brand communities
by Kumar, Vikas & Kaushal, Vikrant & Shashi,
- S0969698922002806 The role of social commerce for enhancing consumers’ involvement in the cross-border product: Evidence from SEM and ANN based on MOA framework
by Xu, Xiao-Yu & Gao, Ya-Xuan & Jia, Qing-Dan
- S0969698922002818 Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis
by Alrawad, Mahmaod & Lutfi, Abdalwali & Alyatama, Sundus & Al Khattab, Adel & Alsoboa, Sliman S. & Almaiah, Mohammed Amin & Ramadan, Mujtaba Hashim & Arafa, Hussin Mostafa & Ahmed, Nazar Ali & Alsyouf, Adi & Al-Khasawneh, Akif Lutfi
- S0969698922002831 Social and personal factors influencing green customer citizenship behaviours: The role of subjective norm, internal values and attitudes
by Van Tonder, E. & Fullerton, S. & De Beer, L.T. & Saunders, S.G.
Printed from https://ideas.repec.org/s/eee/joreco5.html
