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Content
2023, Volume 73, Issue C
- S0969698923000759 Food-leftover sharing intentions of consumers: An extension of the theory of planned behavior
by Kirmani, Mohd Danish & Fatah Uddin, S.M. & Sadiq, Muhammad Ahsan & Ahmad, Asad & Haque, Md Asadul
- S0969698923000760 Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan
by Tsai, Pei-Hsuan & Chen, Chih-Jou & Hsiao, Wei-Hung & Lin, Chin-Tsai
- S0969698923000772 Visual cues during shoppers’ journeys: An exploratory paper
by Huddleston, Patricia & Coveyou, Mary Tuski & Behe, Bridget K.
- S0969698923000784 The role of blockchain-enabled traceability, task technology fit, and user self-efficacy in mobile food delivery applications
by Shahzad, Khuram & Zhang, Qingyu & Zafar, Abaid Ullah & Ashfaq, Muhammad & Rehman, Shafique Ur
- S0969698923000796 Consequences of consumer regret with online shopping
by Barta, Sergio & Gurrea, Raquel & Flavián, Carlos
- S0969698923000802 Impact of minimalist practices on consumer happiness and financial well-being
by Malik, Faiza & Ishaq, Muhammad Ishtiaq
- S0969698923000814 Analysis of customers' satisfaction with baby products: The moderating role of brand image
by Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Samad, Sarminah & Alrizq, Mesfer & Alyami, Sultan & Alghamdi, Abdullah
- S0969698923000826 What do consumers want? A methodological framework to identify determinant product attributes from consumers’ online questions
by Fernando, Angeline Gautami & Aw, Eugene Cheng-Xi
- S0969698923000838 How does ad relevance affect consumers' attitudes toward personalized advertisements and social media platforms? The role of information co-ownership, vulnerability, and privacy cynicism
by Chen, Si & Wu, Yajun & Deng, Fengyi & Zhi, Kuiyun
- S0969698923000851 There is a secret to success: Linking customer experience management practices to profitability
by Wetzels, Ruud W.H. & Klaus, Philipp “Phil†& Wetzels, Martin
- S0969698923000863 Can AI benefit individual resilience? The mediation roles of AI routinization and infusion
by Hu, Qian & Pan, Zhao
- S0969698923000875 The bright side of disorganization: When surprise generates low-price signals
by Ladeira, Wagner & Rasul, Tareq & Perin, Marcelo Gattermann & Santini, Fernando
- S0969698923000887 With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services
by Alamoudi, Hawazen & Shaikh, Aijaz A. & Alharthi, Majed & Dash, Ganesh
- S0969698923000899 The role of consumers' construal level in art-infusion-type effect on retail product evaluation
by Park, Sangchul & Kim, Sanghoon & Ahn, Sungsook
- S0969698923000905 A quality function deployment framework for service strategy planning
by Kamvysi, Konstantina & Andronikidis, Andreas & Georgiou, Andreas C. & Gotzamani, Katerina
- S0969698923000917 Leveraging perceived HPWS to improve service encounter quality in high-contact service industries
by Asante, Daniel & Tang, Chunyong & Asante, Eric Adom & Kwamega, Michael & Opoku-Danso, Alexander
- S0969698923000929 Magic odd numbers: The effect of numerical parity on variety-seeking
by Wang, Yan & Jiang, Jing & Yang, Ying
- S0969698923000930 The determinants of users’ intention to adopt telehealth: Health belief, perceived value and self-determination perspectives
by Yuen, Kum Fai & Chua, Jie Ying & Li, Xue & Wang, Xueqin
- S0969698923000942 Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis
by Gaan, Niharika & Shin, Yuhyung
- S0969698923000954 Measuring customer aggression: Scale development and validation
by Mortimer, Gary & Wang, Shasha & Osorio Andrade, MarÃa Lucila
- S0969698923000966 Consumers buying behaviour towards agri-food products: A mixed-method approach
by Siddiqui, Mujahid & Chakraborty, Debarun & Siddiqui, Aaliyah
- S0969698923000978 Impact of movie-watching on cross-selling revenue in shopping malls: Implications for post-pandemic recovery
by Lee, Myounggu & Cho, Jihoon & Kim, Youngju & Kim, Hye-Jin
- S0969698923000991 Moderator variables in consumer research: A call for caution
by Söderlund, Magnus
- S0969698923001005 Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility
by Guo, Wenshan & Luo, Qiangqiang
- S0969698923001017 Anti-counterfeiting advertisements for luxury brands in the post pandemic era: Roles of message type, visual presentation mode, and self-construal
by Ryu, Gangseog & Kim, Boha & Park, Kikyoung
- S0969698923001029 Evaluating store location and department composition based on spatial heterogeneity in sales potential
by Hunneman, Auke & Bijmolt, Tammo H.A. & Elhorst, J. Paul
- S0969698923001030 How do virtual streamers affect purchase intention in the live streaming context? A presence perspective
by Gao, Wei & Jiang, Ning & Guo, Qingqing
- S0969698923001042 Content creators' participation in the creator economy: Examining the effect of creators’ content sharing frequency on user engagement behavior on digital platforms
by Tafesse, Wondwesen & Dayan, Mumin
- S0969698923001054 The influence of a lockdown on consumption: An exploratory study on generation Z's consumers
by Amatulli, Cesare & Peluso, Alessandro M. & Sestino, Andrea & Guido, Gianluigi & Belk, Russell
- S0969698923001066 Is the online-offline buy-online-pickup-in-store retail strategy best among other product delivery strategies under variable lead time?
by Sarkar, Biswajit & Kar, Sumi & Basu, Kajla & Seo, Yong Won
- S0969698923001078 Strategic product showcasing mode of E-commerce live streaming
by Xin, Baogui & Hao, Yaru & Xie, Lei
- S0969698923001091 The impact of reverse logistics process coordination on third party relationship quality: A moderated mediation model for multichannel retailers in the fashion industry
by Haq, Mahin & Moazzam, Muhammad & Khan, Abdul Salam & Ahmed, Waqas
- S0969698923001108 Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
by Kumar, Avinash & Chakraborty, Shibashish & Bala, Pradip Kumar
- S0969698923001121 Effect of time stress and store visibility on the dynamics of passenger activity choices at airport terminals based on indoor trajectory data
by Chung, Yi-Shih & Ku, Ya-Han
- S0969698923001133 Investigating innovation diffusion, social influence, and personal inner forces to understand people's participation in online e-waste recycling
by Lyu, Tu & Chen, Hao & Guo, Yulin
- S0969698923001145 “I got it FIRST†: Antecedents of competitive consumption of a new product
by Park, Jihye & Li, Wenhan
- S0969698923001169 Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method
by Verma, Anuj & Chakraborty, Debarun & Verma, Meenakshi
- S0969698923001170 Manufacturer encroachment with competing dual-purpose online retail platforms
by Huang, Song & Chen, Yuqing
- S0969698923001182 The importance of personal norms and situational expectancies to sustainable behaviors: The norm activation and situational expectancy-value theories
by Lee, Stacy H.N. & Chang, Hyo Jung (Julie) & Zhao, Li
- S0969698923001194 Platform perspective verse user perspective: The role of expression perspective in privacy disclosure
by Luo, Yingyu & Zhou, Li & Huang, Jing & Wang, Xiaoxin & Sun, Rui & Zhu, Guowei
- S0969698923001200 As a Chinese saying goes, ‘To get rich, first pave the way’: The opening of high-speed rail and automobile consumption in China
by Yuan, Liang & Fan, Xiaoming
- S0969698923001212 Do cultural orientations moderate the effect of online review features on review helpfulness? A case study of online movie reviews
by Kong, Juan & Lou, Chen
- S0969698923001224 Quantifying the influence of customer experience on consumer share-of-category
by Klaus, Phil & Kuppelwieser, Volker G. & Heinonen, Kristina
- S0969698923001236 Artificial intelligence as a boundary-crossing object for employee engagement and performance
by Prentice, Catherine & Wong, IpKin Anthony & Lin, Zhiwei (CJ)
- S0969698923001273 Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
by Park, JungKun & Hong, EunPyo & Ahn, Jiseon & Hyun, Hyowon
- S0969698923001285 Morning deals make me feel smart: Consumer evaluations of online sales promotions differ by time of day
by Park, Yookyung & Yi, Youjae
- S0969698923001297 Avatar-mediated experience in the metaverse: The impact of avatar realism on user-avatar relationship
by Kim, Do Yuon & Lee, Ha Kyung & Chung, Kyunghwa
- S096969892300053X Logistics mode strategy of firms selling fresh products on e-commerce platforms with private brand introduction
by Xu, Yuqiu & Wang, Jia & Cao, Kaiying
- S096969892300070X Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory
by Song, Mengmeng & Zhang, Huixian & Xing, Xinyu & Duan, Yucong
- S096969892300084X Cosmetics makers have always sold ‘hope in a jar’! Understanding the cosmetics purchase intention in the Chinese mobile commerce environment
by Akram, Umair & Ansari, Aisha Rehman & ulhaq, Irfan & Yan, Chen
- S096969892300098X “What goes around comes around†: Activating sustainable consumption with curvilinear effects of karma determinants
by Duong, Cong Doanh
- S096969892300108X Investigation of the ordering behavior of a retailer in the revenue sharing and buyback contracts considering round number bias
by Sharifi, Rozhin & Razavi, Hamideh & Elahi, Ehsan
- S096969892300111X Mitigating panic buying behavior in the epidemic: An evolutionary game perspective
by Shan, Haiyan & Pi, Wenjie
- S096969892300125X Can information and communication overload influence smartphone app users' social network exhaustion, privacy invasion and discontinuance intention? A cognition-affect-conation approach
by Pang, Hua & Ruan, Yang
2023, Volume 72, Issue C
- S0969698922003204 The impact of buy-online-and-return-in-store channel integration on online and offline behavioral intentions: The role of offline store
by Xie, Chaohong & Chiang, Chung-Yean & Xu, Xianhao & Gong, Yeming
- S0969698922003277 Do online peer reviews stimulate diners’ continued log-in behavior: Investigating the role of emotions in the O2O meal delivery apps context
by Shah, Adnan Muhammad & Abbasi, Amir Zaib & Yan, Xiangbin
- S0969698922003290 Personal values and impulse buying: The mediating role of hedonic shopping motivations
by Coelho, Filipe & Aniceto, Inês & Bairrada, Cristela Maia & Silva, Pedro
- S0969698922003307 Do you think that the home delivery is good for retailing?
by Dey, Bikash Koli & Sarkar, Mitali & Chaudhuri, Kripasindhu & Sarkar, Biswajit
- S0969698922003319 The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration
by Park, Jin Yong & Kim, Changju
- S0969698922003332 What motivates users' viewing and purchasing behavior motivations in live streaming: A stream-streamer-viewer perspective
by Zheng, Shiyong & Chen, Jiada & Liao, Junyun & Hu, Hsin-Li
- S0969698922003344 Investigating older consumers’ acceptance factors of autonomous vehicles
by Park, Jein & Han, Semi
- S0969698922003356 Trust me, I'm an influencer! - Causal recipes for customer trust in artificial intelligence influencers in the retail industry
by Alboqami, Hassan
- S0969698922003460 Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
by Zhang, Dianfeng & Shen, Zifan & Li, Yanlai
- S0969698923000012 An investigation of two remedial measures for retailers to address the impact of disease threat on sustainable consumption: A moderated moderated mediation model
by Lu, Irene R.R. & Kwan, Ernest
- S0969698923000024 Coping strategies and intended change of shopping habits after the Corona pandemic – Insights from two countries in Western and Eastern Europe
by Zielke, Stephan & Komor, Marcin & Schlößer, Andrea
- S0969698923000036 Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable
by Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu
- S0969698923000048 Collective-based ad transparency in targeted hotel advertising: Consumers’ regulatory focus underlying the crowd safety effect
by Cheng, Junjun & Chen, Bo & Huang, Zihang
- S0969698923000061 Is algorithm aversion WEIRD? A cross-country comparison of individual-differences and algorithm aversion
by Liu, Nicole Tsz Yeung & Kirshner, Samuel N. & Lim, Eric T.K.
- S0969698923000073 The role of time convenience and (anticipated) emotions in AR mobile retailing application adoption
by Chekembayeva, Gaukhar & Garaus, Marion & Schmidt, Orsolya
- S0969698923000085 Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana
by Adu-Gyamfi, Gibbson & Asamoah, Ama Nyarko & Nketiah, Emmanuel & Obuobi, Bright & Adjei, Mavis & Cudjoe, Dan & Zhu, Bangzhu
- S0969698923000097 Effects of in-store live stream on consumers’ offline purchase intention
by Zhang, Peilin & Chao, Chih-Wei (Fred) & Chiong, Raymond & Hasan, Najmul & Aljaroodi, Hussain M. & Tian, Feng
- S0969698923000103 Revenge buying after the lockdown: Based on the SOR framework and TPB model
by Liu, Yanfeng & Cai, Lanhui & Ma, Fei & Wang, Xueqin
- S0969698923000115 Chatbots or me? Consumers’ switching between human agents and conversational agents
by Li, Chia-Ying & Zhang, Jin-Ting
- S0969698923000127 Exploring consumers’ usage intention of reusable express packaging: An extended norm activation model
by Song, Jiawen & Cai, Lanhui & Yuen, Kum Fai & Wang, Xueqin
- S0969698923000139 The effect of place attachment of geographical indication agricultural products on repurchase intention
by Zhe, Lv & Jie, Wu & Yuan, He
- S0969698923000140 Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model
by Zhong, Junying & Chen, Tiao
- S0969698923000152 Customer showrooming behavior, customer orientation, and emotional labor: Sales control as a moderator
by Park, Hyewon & Hur, Won-Moo
- S0969698923000164 Came and gone? A longitudinal study of the effects of COVID-19 on tourism purchasing intentions
by Pappas, Nikolaos
- S0969698923000176 Critical insights of nano-based pharmaceutical, cosmeceutical and nutraceutical products: Empirical evidence from the consumption values perspective
by Goh, Choon Fu & Long, Chiau Ming & Humaira Fedelis, Nur Aisyah & Hamdan, Halimaton & Chuah, Soo Cheng & Yeo, Sook Fern & Tan, Cheng Ling & Wong, Tin Wui
- S0969698923000188 A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour
by Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad H.
- S0969698923000206 The new wave of AI-powered luxury brands online shopping experience: The role of digital multisensory cues and customers’ engagement
by Rahman, Muhammad Sabbir & Bag, Surajit & Hossain, Md Afnan & Abdel Fattah, Fadi Abdel Muniem & Gani, Mohammad Osman & Rana, Nripendra P.
- S0969698923000218 CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
by Min, Jihye & Kim, Jiyoung & Yang, Kiseol
- S0969698923000231 Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic
by Jiang, Yi & Lai, Po-Lin & Yang, Ching-Chiao & Wang, Xinchen
- S0969698923000243 Trauma's effects on shopper choice confusion: The role of psychological hardiness and retailer strategies as mitigating factors
by Waites, Stacie F. & Stevens, Jennifer L. & Hancock, Tyler
- S0969698923000255 Active or avoidance coping? Influencing mechanisms of streamers' coping strategies on viewers’ word of mouth after livestreaming e-commerce failures
by Chen, Jianyu & Gong, Xiushuang & Ren, Rui
- S0969698923000267 Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses
by Serravalle, Francesca & Vanheems, Régine & Viassone, Milena
- S0969698923000279 Care management to improve retail customers' and employees’ satisfaction
by Raggiotto, Francesco & Compagno, Cristiana & Scarpi, Daniele
- S0969698923000280 Unraveling customer repurchase intention in OFDL context: An investigation using a hybrid technique of SEM and fsQCA
by Dogra, Nikhil & Adil, Mohd & Sadiq, Mohd & Dash, Ganesh & Paul, Justin
- S0969698923000309 The competing roles of variety seeking in new brand adoption
by Kwon, Ohjin & Singh, Tanya & Kim, SunAh
- S0969698923000310 Perceived customer care and privacy protection behavior: The mediating role of trust in self-disclosure
by RodrÃguez-Priego, Nuria & Porcu, Lucia & Prados Peña, MarÃa Belén & Crespo Almendros, Esmeralda
- S0969698923000334 Empathy with influencers? The impact of the sensory advertising experience on user behavioral responses
by Li, Bin & Chen, Shuang & Zhou, Qi
- S0969698923000346 Where to internationalise and why: Country selection by restaurant franchises
by González-Márquez, Rafael & Rosa-DÃaz, Isabel MarÃa & Caro-González, Francisco Javier & Galán-González, José Luis
- S0969698923000358 Understanding antecedents of continuance and revisit intentions: The case of sport apps
by Perez-Aranda, Javier & González Robles, Eva M. & Alarcón Urbistondo, Pilar
- S0969698923000371 Memorable customer experiences and autobiographical memories: From service experience to word of mouth
by Moliner-Tena, Miguel A. & Monferrer-Tirado, Diego & Estrada-Guillen, Marta & Vidal-Meliá, Lidia
- S0969698923000383 Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing
by Mayr, Kathrin & Teller, Christoph
- S0969698923000395 Understanding information disclosures and privacy sensitivity on short-form video platforms: An empirical investigation
by Li, Jin & Zhang, Yulan & Mou, Jian
- S0969698923000413 Less is more! A pathway to consumer's transcendence
by Duong, Trang Thi-Thuy & Ngo, Liem Viet & Surachartkumtonkun, Jiraporn & Tran, Mai Dong & Northey, Gavin
- S0969698923000449 Accelerating new product diffusion: How lead users serve as opinion leaders in social networks
by Wang, Nan & Xie, Wenxuan & Tiberius, Victor & Qiu, Yong
- S0969698923000462 Social media user behavior analysis applied to the fashion and apparel industry in the big data era
by Xue, Zhebin & Li, Qing & Zeng, Xianyi
- S0969698923000474 Review reader segmentation based on the heterogeneous impacts of review and reviewer attributes on review helpfulness: A study involving ZIP code data
by Raoofpanah, Iman & Zamudio, César & Groening, Christopher
- S096969892300005X Hi, May AI help you? An analysis of the barriers impeding the implementation and use of artificial intelligence-enabled virtual assistants in retail
by Kamoonpuri, Sana Zehra & Sengar, Anita
- S096969892300019X Retailers, don't ignore me on social media! The importance of consumer-brand interactions in raising purchase intention - Privacy the Achilles heel
by Gutierrez, Anabel & Punjaisri, Khanyapuss & Desai, Bhavini & Syed Alwi, Sharifah Faridah & O'Leary, Simon & Chaiyasoonthorn, Wornchanok & Chaveesuk, Singha
- S096969892300022X The dark side of multiunit discounts: Multiunit discounts reduce rest of basket revenue
by Bhatt, Siddharth & Pai, Dinesh R. & DelVecchio, Devon
- S096969892300036X Determining influences of information irrelevance, information overload and communication overload on WeChat discontinuance intention: The moderating role of exhaustion
by Pang, Hua & Ruan, Yang
2023, Volume 71, Issue C
- S0969698922001709 Advertisement policy for dual-channel within emissions-controlled flexible production system
by Kar, Sumi & Basu, Kajla & Sarkar, Biswajit
- S0969698922002442 How does the retailing industry decide the best replenishment strategy by utilizing technological support through blockchain?
by Saxena, Neha & Sarkar, Biswajit
- S0969698922002740 Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services
by Anbumathi, Rajendiran & Dorai, Sriram & Palaniappan, Umayal
- S0969698922002764 The reference price effect of historical price lists in online auctions
by Liu, Xiaotian & Popkowski Leszczyc, Peter T.L.
- S0969698922002776 Role of customer perceived brand ethicality in inducing engagement in online brand communities
by Kumar, Vikas & Kaushal, Vikrant & Shashi,
- S0969698922002806 The role of social commerce for enhancing consumers’ involvement in the cross-border product: Evidence from SEM and ANN based on MOA framework
by Xu, Xiao-Yu & Gao, Ya-Xuan & Jia, Qing-Dan
- S0969698922002818 Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis
by Alrawad, Mahmaod & Lutfi, Abdalwali & Alyatama, Sundus & Al Khattab, Adel & Alsoboa, Sliman S. & Almaiah, Mohammed Amin & Ramadan, Mujtaba Hashim & Arafa, Hussin Mostafa & Ahmed, Nazar Ali & Alsyouf, Adi & Al-Khasawneh, Akif Lutfi
- S0969698922002831 Social and personal factors influencing green customer citizenship behaviours: The role of subjective norm, internal values and attitudes
by Van Tonder, E. & Fullerton, S. & De Beer, L.T. & Saunders, S.G.
- S0969698922002843 Exploring the choice between in-store versus online grocery shopping through an application of Semi-Compensatory Independent Availability Logit (SCIAL) model with latent variables
by Wang, Kaili & Gao, Ya & Liu, Yicong & Nurul Habib, Khandker
- S0969698922002855 The effect of local food consumption of domestic tourists on sustainable tourism
by Apak, Ömer Ceyhun & Gürbüz, Ahmet
- S0969698922002867 The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry
by Morimura, Fumikazu & Sakagawa, Yuji
- S0969698922002879 It's the little “stings†: Racial microaggressions against Asian American customers in retail and their effects
by Lim, Heejin An & Im, Hyunjoo
- S0969698922002880 Effects of in-store information quality and store credibility on consumer engagement in green retailing
by Kumar, Prashant & Utkarsh,
- S0969698922002971 Addressing plastic pollution through green consumption: Predicting intentions to use menstrual cups in the Philippines
by Valentin, Alvin Patrick M. & Hechanova, Ma Regina M.
- S0969698922002995 Psychological pricing: Myth or reality? The impact of nine-ending prices on purchasing attitudes and brand revenue
by Ortega, Ana M. & Tabares, Felipe A.
- S0969698922003009 A cross-cultural analysis of ridesharing intentions and compliance with COVID-19 health guidelines: The roles of social trust, fear of COVID-19, and trust-in-God
by Sakib, Md Nazmus & Hasan, Fuad & Al-Emran, Md & Felix, Reto
- S0969698922003010 Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
by Maduku, Daniel K. & Mpinganjira, Mercy & Rana, Nripendra P. & Thusi, Philile & Ledikwe, Aobakwe & Mkhize, Njabulo Happy-boy
- S0969698922003022 Chatbots in e-commerce: The effect of chatbot language style on customers’ continuance usage intention and attitude toward brand
by Li, Meichan & Wang, Rui
- S0969698922003034 Development of methodology for classification of user experience (UX) in online customer review
by Son, Youngdoo & Kim, Wonjoon
- S0969698922003046 Understanding the user satisfaction and loyalty of customer service chatbots
by Hsu, Chin-Lung & Lin, Judy Chuan-Chuan
- S0969698922003058 Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries
by Meyer-Waarden, Lars & Bruwer, Johan & Galan, Jean-Philippe
- S0969698922003071 Perception of product sustainability: The case of processed tomatoes – A qualitative study in Germany
by Groth, Carolin & Wegmann, Christoph & Meyerding, Stephan G.H.
- S0969698922003083 Fashion consumption using minimalism: Exploring the relationship of consumer well-being and social connectedness
by Shafqat, Tehmeena & Ishaq, Muhammad Ishtiaq & Ahmed, Anzar
- S0969698922003095 Consumers’ choice of private label considering reference price and moderating effect
by Mao, Zhixin & Duan, Yongrui & Liu, Wenxia
- S0969698922003101 Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective
by Wu, Wei & Wang, Sihang & Ding, Guanqi & Mo, Jinfei
- S0969698922003113 Optimal retail sales strategies for old and new products in monopoly and horizontal competition scenarios
by Wang, Zhanpeng & Ye, Chao & Liu, Xinxin & Ma, Ruize & Sun, Zilai & Ruan, Junhu
- S0969698922003125 The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger's way
by Dash, Ganesh & Sharma, Kiran & Yadav, Neha
- S0969698922003137 Curb your enthusiasm: Examining the customer experience with Alexa and its marketing outcomes
by Oliveira, Guilherme Gouvea de & Lizarelli, Fabiane LetÃcia & Teixeira, Jorge Grenha & Mendes, Glauco Henrique de Sousa
- S0969698922003149 How do customers meet their needs in in-store and online fashion shopping? A comparative study based on the jobs-to-be-done theory
by Kullak, Franziska S. & Baier, Daniel & Woratschek, Herbert
- S0969698922003150 The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
by Dastane, Omkar & Goi, Chai Lee & Rabbanee, Fazlul
- S0969698922003162 The effect of a hotel's star-rating-based expectations of safety from the pandemic on during-stay experiences
by Tiwari, Veenus & Mishra, Abhishek
- S0969698922003174 Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: A qualitative study
by Elhajjar, Samer
- S0969698922003186 Are two reasons better than one? How natural and ethical appeals influence consumer preferences for clean meat
by Septianto, Felix & Sung, Billy & Duong, Chien & Conroy, Denise
- S0969698922003198 Interactive effects of consumers’ ethical beliefs and authenticity on ethical consumption and pro-environmental behaviors
by Khan, Sarah & Abbas, Muhammad
- S0969698922003216 Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps
by Meena, Rahul & Sarabhai, Samar
- S0969698922003228 Should manufacturers open live streaming shopping channels?
by Zhang, Tao & Tang, Zhongjun
- S0969698922003241 Investigating the impact of social media images’ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach
by Abbasi, Amir Zaib & Tsiotsou, Rodoula H. & Hussain, Khalil & Rather, Raouf Ahmad & Ting, Ding Hooi
- S0969698922003253 Do you punish or forgive socially responsible companies? A cross-country analysis of boycott campaigns
by Kim, Changju & Kinoshita, Akihiro
- S0969698922003265 Effects of human versus virtual human influencers on the appearance anxiety of social media users
by Deng, Fengyi & Jiang, Xia
- S0969698922003320 How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust
by Zhai, Mengfan & Chen, Yuan
- S096969892200279X Text mining-based four-step framework for smart speaker product improvement and sales planning
by Park, Jeongeun & Yang, Donguk & Kim, Ha Young
- S096969892200282X What's in the box? Investigating the benefits and risks of the blind box selling strategy
by Mvondo, Gustave Florentin Nkoulou & Jing, Fengjie & Hussain, Khalid
- S096969892200306X Discovery sustainable servicescape on behavioural intention practices and nationality: The moderating role of parasocial interaction
by Liu, Chih-Hsing & Horng, Jeou-Shyan & Chou, Sheng-Fang & Yu, Tai-Yi & Lee, Ming-Tsung & Lapuz, Maria Carmen B.
- S096969892200323X Examining the effects of authenticity fit and association fit: A digital human avatar endorsement model
by Li, Jian & Huang, Jinsong & Li, Yaqi
2023, Volume 70, Issue C
- S0969698922002181 The relationship between loneliness and consumer shopping channel choice: Evidence from China
by Wang, Jiawei
- S0969698922002193 A classification of information-oriented PoS technology from customer perception
by Röding, Tobias & Steinmann, Sascha & Wagner, Gerhard & Schramm-Klein, Hanna
- S0969698922002211 Videogames-as-a-service: How does in-game value co-creation enhance premium gaming co-creation experience for players?
by Hussain, Ali & Abid, Muhammad Farrukh & Shamim, Amjad & Ting, Ding Hooi & Toha, Md Abu
- S0969698922002223 Drivers and impact of big data analytic adoption in the retail industry: A quantitative investigation applying structural equation modeling
by Lutfi, Abdalwali & Alrawad, Mahmaod & Alsyouf, Adi & Almaiah, Mohammed Amin & Al-Khasawneh, Ahmad & Al-Khasawneh, Akif Lutfi & Alshira'h, Ahmad Farhan & Alshirah, Malek Hamed & Saad, Mohamed & Ibrahim, Nahla
- S0969698922002235 The impact of voice assistants’ intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA
by Kang, Weiyao & Shao, Bingjia
- S0969698922002326 Why do we prefer humans to artificial intelligence in telemarketing? A mind perception explanation
by Li, Sixian & Peluso, Alessandro M. & Duan, Jinyun
- S0969698922002338 What do tourists look like to destination residents? Development of a tourist image scale from a high cultural distance perspective
by Qiu, Wei & Chen, Yan & Zheng, Xin & Lv, Xingyang
- S0969698922002351 Can in-store recommendations for online-substitutive products integrate online and offline channels?
by Hu, Xiaojian & Qiu, Ju & Zhao, Ju & Li, Yang
- S0969698922002363 How social capital builds online brand advocacy in luxury social media brand communities
by Wong, Amy
- S0969698922002375 Don't tell me you are sorry with a gift: The negative consequences of apology gifts
by De Hooge, Ilona E. & Straeter, Laura M.
- S0969698922002387 Understanding fraudulent returns and mitigation strategies in multichannel retailing
by Zhang, Danni & Frei, Regina & Senyo, P.K. & Bayer, Steffen & Gerding, Enrico & Wills, Gary & Beck, Adrian
- S0969698922002399 Changes and determinants of consumer shopping behavior in E-commerce and social media product Muslimah
by Nofrizal, & Juju, Undang & Sucherly, & N, Arizal & Waldelmi, Idel & Aznuriyandi,
- S0969698922002405 Exploring the hedonic factors affecting customer experiences in phygital retailing
by Banik, Shanta & Gao, Yongqiang
- S0969698922002417 Watching is valuable: Consumer views – Content consumption on OTT platforms
by Chakraborty, Debarun & Siddiqui, Mujahid & Siddiqui, Aaliyah & Paul, Justin & Dash, Ganesh & Mas, Francesca Dal
- S0969698922002429 Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience
by Barta, Sergio & Belanche, Daniel & Fernández, Ana & Flavián, Marta
- S0969698922002430 Navigating through difficult times with ethical marketing: Assessing consumers' willingness-to-pay in the sharing economy
by Nadeem, Waqar & Alimamy, Saifeddin & Ashraf, Abdul Rehman
- S0969698922002454 Continuance intention to use self-delivery boxes: An empirical study in Tianjin, China
by Wu, Ruijuan & Li, Peiyu
- S0969698922002466 Low-frequency, high-impact: Discovering important rare events from UGC
by Li, Jiawen & Meng, Lu & Zhang, Zelin & Yang, Kejia
- S0969698922002478 Understanding the effect of art infusion type on retail product shopping: An attention to the intervening role of customers’ financial wealth
by Park, Sangchul & Kim, Sanghoon & Ahn, Sungsook
- S0969698922002491 Designing marketing content for social commerce to drive consumer purchase behaviors: A perspective from speech act theory
by Wang, Fei & Xu, Haifeng & Hou, Ronglin & Zhu, Zhen
- S0969698922002508 Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry
by Li, Xinwei & Xu, Mao & Zeng, Wenjuan & Tse, Ying Kei & Chan, Hing Kai
- S0969698922002521 The role of interactivity from Instagram advertisements in shaping young female fashion consumers’ perceived value and behavioral intentions
by Kim, Kyuree & Chung, Te-Lin (Doreen) & Fiore, Ann Marie
- S0969698922002533 Does ‘chicken soup for the soul’ on the product packaging work? The mediating role of perceived warmth and self-brand connection
by Ma, Jianan & Li, Fangxuan (Sam)
- S0969698922002545 Reciprocity in upward product line extensions: A longitudinal study
by Cho, Jihoon & Janda, Swinder
- S0969698922002557 Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality
by Chandra Mahapatra, Subas & Bellamkonda, Raja Shekhar
- S0969698922002569 The impact of live streamers' improvisational responses to unexpected events on their entrepreneurial performance
by Wu, Daoyou & Guo, Kun & He, Qiuyan & Zhang, Ju
- S0969698922002570 You are being watched! Using anthropomorphism to curb customer misbehavior in access-based consumption
by Gong, Xiushuang & Zhang, Honghong
- S0969698922002582 Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences
by Do, Quynh Huong & Kim, Thai Young & Wang, Xueqin
- S0969698922002594 An integrative framework of cooperative advertising with reference price effects
by MartÃn-Herrán, Guiomar & Sigué, Simon Pierre
- S0969698922002600 The effect of customer ethnocentrism and customer participation on global brand attitude: The perspective of Chinese customer
by Hong, EunPyo & Park, JungKun & Jaroenwanit, Pensri & Siriyota, Kampanat & Sothonvit, Arpasri
- S0969698922002612 Show me insides: Investigating the influences of product exploded view on consumers’ mental imagery, comprehension, attitude, and purchase intention
by Cheng, Peiyao & Zhang, Chao
- S0969698922002624 Exploring determinants of the green smart technology product adoption from a sustainability adapted value-belief-norm perspective
by Shang, Dawei & Wu, Weiwei & Schroeder, Daniel
- S0969698922002636 Exploring the factors influencing consumer engagement behavior regarding short-form video advertising: A big data perspective
by Xiao, Lin & Li, Xiaofeng & Zhang, Yucheng
- S0969698922002648 The influence of the ethics of E-retailers on online customer experience and customer satisfaction
by Mainardes, Emerson Wagner & Coutinho, Ananda Raquel Silva & Alves, Helena Maria Batista
- S0969698922002661 Service robots in organisational frontlines—A retail managers’ perspective
by Meyer, Patrick & Roth, Angela & Gutknecht, Klaus
- S0969698922002673 Consumers and service robots: Power relationships amid COVID-19 pandemic
by Merdin-Uygur, Ezgi & Ozturkcan, Selcen
- S0969698922002685 May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness
by Arikan, Esra & Altinigne, Nesenur & Kuzgun, Ebru & Okan, Mehmet
- S0969698922002697 Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?
by De Gauquier, Laurens & Willems, Kim & Cao, Hoang-Long & Vanderborght, Bram & Brengman, Malaika
- S0969698922002715 Hedonic service consumption and its dynamic effects on sales in the brick-and-mortar retail context
by Zhou, Jiaying & Dahana, Wirawan Dony & Ye, Qiongwei & Zhang, Qingyu & Ye, Mingqi & Li, Xi
- S0969698922002727 Crowdfunding pricing and quality overstatement in the presence of platform regulation
by Lv, Jiancheng & Bi, Gongbing & Xu, Yang
- S0969698922002739 Channel strategies for dual-channel firms to counter strategic consumers
by He, Peng & He, Yong & Zhou, Li
- S0969698922002752 How and why a touchscreen interface impacts psychological ownership and its downstream consequences
by Liu, Yunxin
- S0969698922002788 Understanding consumers' mobile shopping continuance intention: New perspectives from South Africa
by Maduku, Daniel K. & Thusi, Philile
- S096969892200217X Is doing right all that matters in sustainability marketing? The role of fit in sustainable marketing strategies
by Gleim, Mark R. & McCullough, Heath & Sreen, Naman & Pant, Logan G.
- S096969892200220X Integrated concepts of the UTAUT and TPB in virtual reality behavioral intention
by Huang, Yung-Chuan
- S096969892200234X Impact of seller- and buyer-created content on product sales in the electronic commerce platform: The role of informativeness, readability, multimedia richness, and extreme valence
by Cai, Xiaowei & Cebollada, Javier & Cortiñas, Mónica
- S096969892200248X Impact of streamers’ characteristics on sales performance of search and experience products: Evidence from Douyin
by Yang, Xiao & Liu, Ying & Dong, Jichang & Li, Sirui
- S096969892200251X Determinants of intention to use autonomous vehicles: Findings from PLS-SEM and ANFIS
by Foroughi, Behzad & Nhan, Pham Viet & Iranmanesh, Mohammad & Ghobakhloo, Morteza & Nilashi, Mehrbakhsh & Yadegaridehkordi, Elaheh
- S096969892200265X A sustainable step forward: Understanding factors affecting customers’ behaviour to purchase remanufactured products
by Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad Hassan & Daher, Maya Mostafa
2022, Volume 69, Issue C
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