IDEAS home Printed from https://ideas.repec.org/a/sae/ausman/v47y2022i2p273-297.html
   My bibliography  Save this article

Abusive supervision, occupational well-being and job performance: The critical role of attention–awareness mindfulness

Author

Listed:
  • Dirk De Clercq
  • Sadia Jahanzeb

    (Goodman School of Business, Brock University, St. Catharines, ON, Canada)

  • Tasneem Fatima

    (Faculty of Management Sciences, International Islamic University, Islamabad, Pakistan)

Abstract

Drawing from the job demands–resources (JD-R) model, this study sets out to investigate two complementary mechanisms that underpin the connection between employees’ exposure to abusive supervision and diminished job performance – one that is health-related (higher emotional exhaustion) and another that is motivation-related (lower work engagement). It also examines how this harmful process might be contained by employees’ mindfulness, particularly as manifest in its attention–awareness component. Data collected across three points in time among employees and supervisors in different organizations show that the motivation-based mechanism is more prominent than its health-impairment counterpart in connecting abusive supervision with lower job performance. The results also reveal a buffering effect of employees’ mindfulness on their responses to abusive supervision. JEL Classification: M50

Suggested Citation

  • Dirk De Clercq & Sadia Jahanzeb & Tasneem Fatima, 2022. "Abusive supervision, occupational well-being and job performance: The critical role of attention–awareness mindfulness," Australian Journal of Management, Australian School of Business, vol. 47(2), pages 273-297, May.
    • Handle: RePEc:sae:ausman:v:47:y:2022:i:2:p:273-297
    DOI: 10.1177/03128962211037772
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/03128962211037772
    Download Restriction: no
    File URL: https://libkey.io/10.1177/03128962211037772?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Dirk De Clercq & Tasneem Fatima & Sadia Jahanzeb, 2021. "Ingratiating with Despotic Leaders to Gain Status: The Role of Power Distance Orientation and Self-enhancement Motive," Journal of Business Ethics, Springer, vol. 171(1), pages 157-174, June.
    2. Paul T E Cusack, 2020. "On Pain," Biomedical Journal of Scientific & Technical Research, Biomedical Research Network+, LLC, vol. 31(3), pages 24253-24254, October.
    3. Samuel Aryee & Li-Yun Sun & Zhen Xiong George Chen & Yaw A. Debrah, 2008. "Abusive Supervision and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure," Management and Organization Review, The International Association for Chinese Management Research, vol. 4(3), pages 393-411, November.
    4. Narjes Sassi & Assâad El Akremi & Christian Vandenberghe, 2015. "Examining the frustration-aggression model among Tunisian Blue-Collar Workers," Post-Print halshs-01263403, HAL.
    5. Mihail, Dimitrios M. & Kloutsiniotis, Panagiotis V., 2016. "The effects of high-performance work systems on hospital employees' work-related well-being: Evidence from Greece," European Management Journal, Elsevier, vol. 34(4), pages 424-438.
    6. Kathleen Bentein & Alice Garcia & Sylvie Guerrero & Olivier Herrbach, 2017. "How does social isolation in a context of dirty work increase emotional exhaustion and inhibit work engagement? A process model," Post-Print hal-03257922, HAL.
    7. Dirk De Clercq & Dave Bouckenooghe & Usman Raja & Ganna Matsyborska, 2014. "Unpacking the Goal Congruence–Organizational Deviance Relationship: The Roles of Work Engagement and Emotional Intelligence," Journal of Business Ethics, Springer, vol. 124(4), pages 695-711, November.
    8. Xiao Yuan & Yaoshan Xu & Yongjuan Li, 2020. "Resource Depletion Perspective on the Link Between Abusive Supervision and Safety Behaviors," Journal of Business Ethics, Springer, vol. 162(1), pages 213-228, February.
    9. De Clercq, Dirk & Belausteguigoitia, Imanol, 2017. "Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources," Journal of Management & Organization, Cambridge University Press, vol. 23(5), pages 689-708, September.
    10. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    11. Aryee, Samuel & Sun, Li-Yun & Chen, Zhen Xiong George & Debrah, Yaw A., 2008. "Abusive Supervision and Contextual Performance: The Mediating Role of Emotional Exhaustion and the Moderating Role of Work Unit Structure," Management and Organization Review, Cambridge University Press, vol. 4(3), pages 393-411, November.
    12. De Clercq, Dirk & Haq, Inam Ul & Azeem, Muhammad Umer & Raja, Usman, 2018. "Family incivility, emotional exhaustion at work, and being a good soldier: The buffering roles of waypower and willpower," Journal of Business Research, Elsevier, vol. 89(C), pages 27-36.
    13. Charoensukmongkol, Peerayuth, 2013. "The contributions of mindfulness meditation on burnout, coping strategy, and job satisfaction: Evidence from Thailand," Journal of Management & Organization, Cambridge University Press, vol. 19(5), pages 544-558, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. De Clercq, Dirk & Haq, Inam Ul & Azeem, Muhammad Umer & Raja, Usman, 2018. "Family incivility, emotional exhaustion at work, and being a good soldier: The buffering roles of waypower and willpower," Journal of Business Research, Elsevier, vol. 89(C), pages 27-36.
    2. Chen, Hao & Richard, Orlando C. & Dorian Boncoeur, O. & Ford, David L., 2020. "Work engagement, emotional exhaustion, and counterproductive work behavior," Journal of Business Research, Elsevier, vol. 114(C), pages 30-41.
    3. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    4. Iftikhar Hussain & Shahab Ali & Farrukh Shahzad & Muhammad Irfan & Yong Wan & Zeeshan Fareed & Li Sun, 2022. "Abusive Supervision Impact on Employees’ Creativity: A Mediated-Moderated Perspective," Sustainability, MDPI, vol. 14(14), pages 1-13, July.
    5. Rawan Alafeshat & Cem Tanova, 2019. "Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    6. Yucheng Zhang & Zhenyu Liao, 2015. "Consequences of abusive supervision: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 32(4), pages 959-987, December.
    7. Kan Ouyang & Wing Lam & Weidong Wang, 2015. "Roles of gender and identification on abusive supervision and proactive behavior," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 671-691, September.
    8. Budhi Haryanto & Edi Cahyono, 2019. "Relationship Between Abusive Supervision and Performance: The Role of Gender," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 305-311.
    9. Ifzal Ahmad & Khalida Begum, 2023. "Impact of abusive supervision on intention to leave: a moderated mediation model of organizational-based self esteem and emotional exhaustion," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 669-688, April.
    10. Xiao Yuan & Yaoshan Xu & Yongjuan Li, 2020. "Resource Depletion Perspective on the Link Between Abusive Supervision and Safety Behaviors," Journal of Business Ethics, Springer, vol. 162(1), pages 213-228, February.
    11. Yuhyung Shin & Won-Moo Hur & Seongho Kang, 2021. "Mistreatment from Multiple Sources: Interaction Effects of Abusive Supervision, Coworker Incivility, and Customer Incivility on Work Outcomes," IJERPH, MDPI, vol. 18(10), pages 1-16, May.
    12. Robin Snell & May Wong & Almaz Chak & Sandy Hui, 2013. "Representational predicaments at work: How they are experienced and why they may happen," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 251-279, March.
    13. Andrew Li & Chenwei Liao & Ping Shao & Jason Huang, 2022. "Angry but not Deviant: Employees’ Prior-Day Deviant Behavior Toward the Family Buffers Their Reactions to Abusive Supervisory Behavior," Journal of Business Ethics, Springer, vol. 177(3), pages 683-697, May.
    14. Jasim Mohammed Kareem, 2018. "Employee Silence an Outcome of Offensive Supervision: An investigation of Mediating Role of Justice Perception," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 11-15:4.
    15. Beini Liu & Qiang Lu & Yue Zhao & Jing Zhan, 2020. "Can the Psychosocial Safety Climate Reduce Ill-Health Presenteeism? Evidence from Chinese Healthcare Staff under a Dual Information Processing Path Lens," IJERPH, MDPI, vol. 17(8), pages 1-17, April.
    16. Maie Stein & Sylvie Vincent-Höper & Marlies Schümann & Sabine Gregersen, 2020. "Beyond Mistreatment at the Relationship Level: Abusive Supervision and Illegitimate Tasks," IJERPH, MDPI, vol. 17(8), pages 1-12, April.
    17. Shahab Ali & Pu Yongjian & Farrukh Shahzad & Iftikhar Hussain & Dawei Zhang & Zeeshan Fareed & Filza Hameed & Chunlei Wang, 2022. "Abusive Supervision and Turnover Intentions: A Mediation-Moderation Perspective," Sustainability, MDPI, vol. 14(17), pages 1-14, August.
    18. Yucheng Zhang & Timothy C. Bednall, 2016. "Antecedents of Abusive Supervision: a Meta-analytic Review," Journal of Business Ethics, Springer, vol. 139(3), pages 455-471, December.
    19. Qin Xu & Guangxi Zhang & Andrew Chan, 2019. "Abusive Supervision and Subordinate Proactive Behavior: Joint Moderating Roles of Organizational Identification and Positive Affectivity," Journal of Business Ethics, Springer, vol. 157(3), pages 829-843, July.
    20. Allan B. I. Bernardo & Mary Angeline A. Daganzo & Anna Carmella G. Ocampo, 2018. "Abusive Supervision and Well-Being of Filipino Migrant Workers in Macau: Consequences for Self-Esteem and Heritage Culture Detachment," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(1), pages 277-292, August.

    More about this item

    Keywords

    Abusive supervision; emotional exhaustion; job demands–resources model; job performance; mindfulness; work engagement;
    All these keywords.

    JEL classification:

    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ausman:v:47:y:2022:i:2:p:273-297. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.agsm.edu.au .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.