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Content
2020, Volume 119, Issue C
- 627-638 Positioning strategies of foreign and indigenous firms in an African cultural milieu
by Blankson, Charles & Iyer, Pramod & Owusu-Frimpong, Nana & Nwankwo, Sonny & Hinson, Robert
- 639-651 A study of safari tourism in sub-Saharan Africa: An empirical test of Tourism A-B-C (T-ABC) model
by Manrai, Lalita A. & Lascu, Dana-Nicoleta & Manrai, Ajay K.
- 652-662 Stakeholder integration, environmental sustainability orientation and financial performance
by Danso, Albert & Adomako, Samuel & Lartey, Theophilus & Amankwah-Amoah, Joseph & Owusu-Yirenkyi, Diana
- 663-673 Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
by Al-Kwifi, Osama Sam & Frankwick, Gary L. & Ahmed, Zafar U.
- 674-684 Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel
by Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh
- 685-696 Does stakeholder engagement through corporate social and environmental behaviors affect innovation?
by Bendell, Bari L. & Nesij Huvaj, M.
2020, Volume 118, Issue C
- 1-11 Customer empowerment in the face of perceived Incompetence: Effect on preference for anthropomorphized brands
by Khenfer, Jamel & Shepherd, Steven & Trendel, Olivier
- 12-25 Strategic agility in innovation: Unpacking the interaction between entrepreneurial orientation and absorptive capacity by using practice theory
by Kohtamäki, Marko & Heimonen, Jesse & Sjödin, David & Heikkilä, Vili
- 26-37 Corporate governance and firms’ acquisition behavior: The role of antitakeover provisions
by Malhotra, Shavin & Morgan, Horatio M. & Zhu, Pengcheng
- 38-48 Do HRM systems impose restrictions on employee quality of life? Evidence from a sustainable HRM perspective
by Mariappanadar, Sugumar
- 49-57 Productive partnerships? Driving consumer awareness to action in CSR partnerships
by Rayne, Daniel & Leckie, Civilai & McDonald, Heath
- 58-73 How country development and national culture affect the paths of perceived brand globalness to consumer behavior across nations
by Swoboda, Bernhard & Sinning, Carolina
- 74-85 Organizing actor Engagement: A platform perspective
by Blasco-Arcas, Lorena & Alexander, Matthew & Sörhammar, David & Jonas, Julia M. & Raithel, Sascha & Chen, Tom
- 86-97 Offshoring innovation: An empirical investigation of dyadic complementarity within SMEs
by Khraishi, Ahmad & Huq, Fahian & Paulraj, Antony
- 98-116 Bank profit efficiency and financial consumer protection policies
by Gaganis, Chrysovalantis & Galariotis, Emilios & Pasiouras, Fotios & Staikouras, Christos
- 117-128 Design thinking for innovation: Composition, consequence, and contingency
by Nakata, Cheryl & Hwang, Jiyoung
- 129-140 Acquisition announcements and stock market valuations of acquiring firms’ alliance partners: A transaction cost perspective
by Koo, JaSeung & Yamanoi, Junichi & Sakano, Tomoaki
- 141-149 Out with the old: A Bayesian approach to estimating product modification rates
by Yalcinkaya, Goksel & Aktekin, Tevfik & Yeniyurt, Sengun
- 150-161 The effect of entrepreneurial orientation on new venture performance: Contingency roles of entrepreneurial actions
by Donbesuur, Francis & Boso, Nathaniel & Hultman, Magnus
- 162-176 When saving the planet is worth more than avoiding destruction: The importance of message framing when speaking to egoistic individuals
by Lagomarsino, Maria & Lemarié, Linda & Puntiroli, Michael
- 177-188 Building dynamic service analytics capabilities for the digital marketplace
by Akter, Shahriar & Motamarri, Saradhi & Hani, Umme & Shams, Riad & Fernando, Mario & Mohiuddin Babu, Mujahid & Ning Shen, Kathy
- 189-198 Running field experiments using Facebook split test
by Orazi, Davide C. & Johnston, Allen C.
- 199-209 Linking perceived overqualification with task performance and proactivity? An examination from self-concept-based perspective
by Ma, Chao & Lin, Xiaoshuang & Chen, (George) Zhen Xiong & Wei, Wu
- 210-222 Our conditional love for the underdog: The effect of brand positioning and the lay theory of achievement on WOM
by He, Yi & You, Ya & Chen, Qimei
- 223-239 Marketing intensity and firm performance: Contrasting the insights based on actual marketing expenditure and its SG&A proxy
by Markovitch, Dmitri G. & Huang, Dongling & Ye, Pengfei
- 240-252 Do insider CFOs deliver better acquisition performance?
by Iskandar-Datta, Mai & Shekhar, Shriya
- 253-261 Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach
by Verma, Surabhi & Gustafsson, Anders
- 262-270 Spillover effect in promotion: Evidence from video game publishers and eSports tournaments
by Parshakov, Petr & Naidenova, Iuliia & Barajas, Angel
- 271-285 A tiger with wings: CEO–board surname ties and agency costs
by Zhang, Liang & Zhang, Zhe & Jia, Ming & Ren, Yeyao
- 286-298 Increase in cash holdings of U.S. firms: The role of healthcare and technology industries
by Li, Xiafei & Luo, Di
- 299-310 What makes social media-based supplier network involvement more effective for new product performance? The role of network structure
by Cheng, Colin C.J. & Shiu, Eric C.
- 311-320 Telepresence, time distortion, and consumer traits of virtual reality shopping
by Han, Sang-Lin & An, Myounga & Han, Jerry J. & Lee, Jiyoung
- 321-334 The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery
by Wei, Chuang & Liu, Maggie Wenjing & Keh, Hean Tat
- 335-345 Consumer acceptance of brand extensions: Is parental fit preeminent?
by Miniard, Paul W. & Alvarez, Cecilia M.O. & Mohammed, Shazad M.
- 346-362 Do brand warmth and brand competence add value to consumers? A stereotyping perspective
by Kolbl, Živa & Diamantopoulos, Adamantios & Arslanagic-Kalajdzic, Maja & Zabkar, Vesna
- 363-377 Relative exploration and firm performance: Why resource-theory alone is not sufficient?
by Bhandari, Krishna Raj & Rana, Sudhir & Paul, Justin & Salo, Jari
- 378-388 When corporations get disruptive, the disruptive get corporate: Financing disruptive technologies through corporate venture capital
by Rossi, Matteo & Festa, Giuseppe & Devalle, Alain & Mueller, Jens
- 389-397 What drives online course sales? Signaling effects of user-generated information in the paid knowledge market
by Zhang, Mingli & Zhang, Yan & Zhao, Lu & Li, Xiaoyong
- 398-405 Female CEO leadership and the likelihood of corporate diversity misconduct: Evidence from S&P 500 firms
by Dadanlar, Hazel H. & Abebe, Michael A.
- 406-414 Ambidextrous leaders helping newcomers get on board: Achieving adjustment and proaction through distinct pathways
by Hu, Wenan & Luo, Jinlian & Chen, Zhijun & Zhong, Jing
- 415-430 Crisis? What crisis? Exploring the cognitive constraints on boards of directors in times of uncertainty
by Merendino, Alessandro & Sarens, Gerrit
- 431-440 The relationship between R&D, the absorptive capacity of knowledge, human resource flexibility and innovation: Mediator effects on industrial firms
by Martínez-Sánchez, Angel & Vicente-Oliva, Silvia & Pérez-Pérez, Manuela
- 441-451 The effect of performance feedback on firms’ unplanned marketing investments
by Wang, Xinchun & Lou, Tianyang
- 452-462 How salesperson traits and intuitive judgments influence adaptive selling: A sensemaking perspective
by Locander, David A. & Locander, Jennifer A. & Weinberg, Frankie J.
- 463-473 A new dynamic classification of enterprises for implementing precise industrial policies
by Xu, Bing & Chen, Xiaohui & Wang, Yanyan
- 474-485 Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses
by Smink, Anne R. & van Reijmersdal, Eva A. & van Noort, Guda & Neijens, Peter C.
- 486-490 Experiential interaction design model
by Huarng, Kun-Huang & Bresciani, Stefano & Ferraris, Alberto
- 491-506 International cultural ambidexterity: Balancing tensions of foreign market entry into distant and proximate cultures
by Bruyaka, Olga & Prange, Christiane
- 507-516 Search behavior of individuals working in teams: A behavioral study on complex landscapes
by Giannoccaro, Ilaria & Galesic, Mirta & Massari, Giovanni Francesco & Barkoczi, Daniel & Carbone, Giuseppe
2020, Volume 117, Issue C
- 1-5 The future of business education: A commentary in the shadow of the Covid-19 pandemic
by Krishnamurthy, Sandeep
- 6-18 How multimedia shape crowdfunding outcomes: The overshadowing effect of images and videos on text in campaign information
by Yang, Jialiang & Li, Yaokuang & Calic, Goran & Shevchenko, Anton
- 19-28 It pays off to be authentic: An examination of direct versus indirect brand mentions on social media
by Hu, Miao & Chen, Jie & Chen, Qimei & He, Wei
- 29-43 The dynamics of innovation contest experience: An integrated framework from the customer’s perspective
by Salgado, Stéphane & Hemonnet-Goujot, Aurelie & Henard, David H. & de Barnier, Virginie
- 44-57 An integrated modelling approach examining the influence of goals, habit and learning on choice using visual attention data
by Blake, Miranda R. & Dubey, Subodh & Swait, Joffre & Lancsar, Emily & Ghijben, Peter
- 58-70 Can’t leave it at home? The effects of personal stress on burnout and salesperson performance
by Peasley, Michael C. & Hochstein, Bryan & Britton, Benjamin P. & Srivastava, Rajesh V. & Stewart, Geoffrey T.
- 71-86 CEO fixed effects and inside debt compensation
by James, Hui L. & Benson, Bradley W. & Park, Jung Chul
- 87-98 (Not) giving the same old song and dance: Givers’ misguided concerns about thoughtfulness and boringness keep them from repeating gifts
by Givi, Julian
- 99-111 Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing
by Lu, Lu & Cai, Ruiying & King, Ceridwyn
- 112-123 The nonlinear effect of effectuation and causation on new venture performance: The moderating effect of environmental uncertainty
by Peng, Xue Bing & Liu, Yue Ling & Jiao, Qi Qi & Feng, Xiao Bin & Zheng, Bei
- 124-131 I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic
by Kirk, Colleen P. & Rifkin, Laura S.
- 132-143 Dynamic managerial capabilities, firm resources, and related business diversification – Evidence from the English Premier League
by Holzmayer, Florian & Schmidt, Sascha L.
- 144-151 Disentangling language from ethnic preferences in the recruitment of domestic workers: A discrete choice experiment
by Theys, Tobias & Adriaenssens, Stef & Verhaest, Dieter & Deschacht, Nick & Rousseau, Sandra
- 152-162 Real options and strategic bankruptcy
by Kang, Tong Hyouk & James, Sharon D. & Fabian, Frances
- 163-175 The interplay of brand-line assortment size and alignability in the sales of brand-lines and line-extensions of frequently purchased products
by Aurier, Philippe & Mejía, Victor D.
- 176-188 Internal selling: Antecedents and the importance of networking ability in converting internal selling behavior into salesperson performance
by Liu, Yongmei & Hochstein, Bryan & Bolander, Willy & Bradford, Kevin & Weitz, Barton A.
- 189-200 What drives product-service integration? An abductive study of decision-makers’ motives and value strategies
by Coreynen, Wim & Vanderstraeten, Johanna & van Witteloostuijn, Arjen & Cannaerts, Nele & Loots, Ellen & Slabbinck, Hendrik
- 201-211 What’s in it for me? Local employees’ anticipated career opportunities derived from firm internationalization
by Alvarado-Vargas, Marcelo J. & Hermans, Michel & Newburry, William
- 212-218 Interventions as experiments: Connecting the dots in forecasting and overcoming pandemics, global warming, corruption, civil rights violations, misogyny, income inequality, and guns
by Woodside, Arch G.
- 219-231 How virtual reality affects consumer choice
by Meißner, Martin & Pfeiffer, Jella & Peukert, Christian & Dietrich, Holger & Pfeiffer, Thies
- 232-243 Assessing the drivers of machine learning business value
by Reis, Carolina & Ruivo, Pedro & Oliveira, Tiago & Faroleiro, Paulo
- 244-255 The touchy issue of produce: Need for touch in online grocery retailing
by Kühn, Frauke & Lichters, Marcel & Krey, Nina
- 256-267 Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience
by Zollo, Lamberto & Filieri, Raffaele & Rialti, Riccardo & Yoon, Sukki
- 268-279 Nurturing tourists’ ethical food consumption: Testing the persuasive strengths of alternative messages in a natural hotel setting
by Cozzio, Claudia & Volgger, Michael & Taplin, Ross & Woodside, Arch G.
- 280-283 Impact of Covid-19 on consumer behavior: Will the old habits return or die?
by Sheth, Jagdish
- 290-301 Variety is the spice of life: How much partner alignment is preferable in open innovation activities to enhance firms’ adaptiveness and innovation success?
by Zacharias, Nicolas A. & Daldere, Dace & Winter, Christian G.H.
- 302-311 In the eye of the beholder: Cross-pollination between art-infused products and retail spaces
by Kim, Pielah & Deng, Xiaoyan & Unnava, Rao
- 312-321 Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research
by Sigala, Marianna
- 322-330 TUTORIAL: AI research without coding: The art of fighting without fighting: Data science for qualitative researchers
by Ciechanowski, Leon & Jemielniak, Dariusz & Gloor, Peter A.
- 331-345 Mixed signals? Decoding luxury consumption in the workplace
by Lee, Saerom & Bolton, Lisa E.
- 346-356 Calorie labeling law and fast food chain performance: The value of capital responsiveness under sales volatility
by Patel, Pankaj C. & Struckell, Elisabeth M. & Ojha, Divesh
- 357-367 Not all that glitters is golden: The impact of procedural fairness perceptions on firm evaluations and customer satisfaction with favorable outcomes
by Mathur, Pragya & Sarin Jain, Shalini
- 368-377 How does cultural self-construal influence regulatory mode?
by Lalwani, Ashok K. & Wang, Jessie J. & Silvera, David H.
- 378-388 The impact of service employees’ technostress on customer satisfaction and delight: A dyadic analysis
by Christ-Brendemühl, Sonja & Schaarschmidt, Mario
- 389-399 A sprinkle of emotions vs a pinch of crossmodality: Towards globally meaningful sonic seasoning strategies for enhanced multisensory tasting experiences
by Reinoso-Carvalho, Felipe & Gunn, Laura & Molina, German & Narumi, Takuji & Spence, Charles & Suzuki, Yuji & ter Horst, Enrique & Wagemans, Johan
- 400-410 The differentiated impact of perceived brand competence type on brand extension evaluation
by Wang, Haizhong & Liu, Di
- 411-431 Why and when does financial information affect retirement planning intentions and which consumers are more likely to act on them?
by Hoffmann, Arvid O.I. & Plotkina, Daria
- 432-442 Women backing women: The role of crowdfunding in empowering female consumer-investors and entrepreneurs
by Groza, Mya Pronschinske & Groza, Mark D. & Barral, Luis Miguel
- 443-449 Covid-19′s impact on supply chain decisions: Strategic insights from NASDAQ 100 firms using Twitter data
by Sharma, Amalesh & Adhikary, Anirban & Borah, Sourav Bikash
- 450-460 A meta-analysis of the relationship between customer participation and brand outcomes
by Nardi, Vinicius Antonio Machado & Jardim, William Carvalho & Ladeira, Wagner Júnior & Santini, Fernando
- 461-472 How corporate social responsibility (CSR) saves a company: The role of gratitude in buffering vindictive consumer behavior from product failures
by Kim, Junghyun & Park, Taehoon
- 473-483 Enhancing consumer value of the co-design experience in mass customization
by Turner, Frances & Merle, Aurélie & Gotteland, David
- 484-496 This cloud has a silver lining: Gender diversity, managerial ability, and firm performance
by Fernando, Guy D. & Jain, Shalini Sarin & Tripathy, Arindam
- 497-507 The role of brand equity in a new rebranding strategy of a private label brand
by Marques, Catarina & da Silva, Rui Vinhas & Davcik, Nebojsa S. & Faria, Rita Tamagnini
- 510-519 Influencers on Instagram: Antecedents and consequences of opinion leadership
by Casaló, Luis V. & Flavián, Carlos & Ibáñez-Sánchez, Sergio
- 520-528 Matching luxury brand appeals with attitude functions on social media across cultures
by Choi, Yung Kyun & Seo, Yuri & Wagner, Udo & Yoon, Sukki
- 529-542 “You are too friendly!” The negative effects of social media marketing on value perceptions of luxury fashion brands
by Park, Minjung & Im, Hyunjoo & Kim, Hye-Young
- 543-556 The role of live streaming in building consumer trust and engagement with social commerce sellers
by Wongkitrungrueng, Apiradee & Assarut, Nuttapol
- 557-569 Authenticity under threat: When social media influencers need to go beyond self-presentation
by Audrezet, Alice & de Kerviler, Gwarlann & Guidry Moulard, Julie
- 570-578 Extending the luxury experience to social media – User-Generated Content co-creation in a branded event
by Koivisto, Elina & Mattila, Pekka
- 579-586 The power of lurking: Assessing the online experience of luxury brand fan page followers
by Kefi, Hajer & Maar, Daniel
- 587-595 Chatbot e-service and customer satisfaction regarding luxury brands
by Chung, Minjee & Ko, Eunju & Joung, Heerim & Kim, Sang Jin
- 596-603 How social capital impacts the purchase intention of sustainable fashion products
by Kim, Juran & Kang, Seungmook & Lee, Ki Hoon
- 604-614 How small suppliers deal with the buyer power in asymmetric relationships within the sustainable fashion supply chain
by Talay, Cagri & Oxborrow, Lynn & Brindley, Clare
- 615-622 Case-based models of customer-perceived sustainable marketing and its effect on perceived customer equity
by Sun, Yang & Garrett, Tony C. & Phau, Ian & Zheng, Bing
- 623-628 Exploring attitude–behavior gap in sustainable consumption: comparison of recycled and upcycled fashion products
by Park, Hyun Jung & Lin, Li Min
- 629-641 Managing sustainability in the fashion business: Challenges in product development for clothing longevity in the UK
by Goworek, Helen & Oxborrow, L. & Claxton, S. & McLaren, A. & Cooper, T. & Hill, H.
- 642-651 How to “Nudge” your consumers toward sustainable fashion consumption: An fMRI investigation
by Lee, Eun-Ju & Choi, Hanah & Han, Jinghe & Kim, Dong Hyun & Ko, Eunju & Kim, Kyung Hoon
- 652-663 Behind the runway: Extending sustainability in luxury fashion supply chains
by Karaosman, Hakan & Perry, Patsy & Brun, Alessandro & Morales-Alonso, Gustavo
- 664-671 Fashioning organics: Wellbeing, sustainability, and status consumption practices
by Fifita, 'Ilaisaane M.E. & Seo, Yuri & Ko, Eunju & Conroy, Denise & Hong, Dayun
- 675-682 Exploring digital corporate social responsibility communications on Twitter
by Okazaki, Shintaro & Plangger, Kirk & West, Douglas & Menéndez, Héctor D.
- 683-693 How CSR reputation, sustainability signals, and country-of-origin sustainability reputation contribute to corporate brand performance: An exploratory study
by Cowan, Kirsten & Guzman, Francisco
- 694-706 The role of corporate identity in CSR implementation: An integrative framework
by Tourky, Marwa & Kitchen, Philip & Shaalan, Ahmed
- 707-717 Social media monitoring: What can marketers learn from Facebook brand photos?
by Kaiser, Carolin & Ahuvia, Aaron & Rauschnabel, Philipp A. & Wimble, Matt
- 718-726 Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation
by Schaarschmidt, Mario & Walsh, Gianfranco
- 727-739 Negative tweets and their impact on likelihood to recommend
by Barhorst, Jennifer B. & Wilson, Alan & Brooks, Joshua
- 740-753 Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions
by Weitzl, Wolfgang J. & Einwiller, Sabine A.
- 754-763 Good citizen, good ambassador? Linking employees' reputation perceptions with supportive behavior on Twitter
by Schaarschmidt, Mario & Könsgen, Raoul
- 764-779 Country image appraisal: More than just ticking boxes
by Lopez, Carmen & Balabanis, George
- 780-790 An integrated model of city and neighborhood identities: A tale of two cities
by Sadeque, Saalem & Roy, Sanjit Kumar & Swapan, Mohammad Shahidul Hasan & Chen, Cheng-Hao & Ashikuzzaman, Md
- 791-805 The effects of trust and peer influence on corporate brand—Consumer relationships and consumer loyalty
by Ozdemir, Sena & Zhang, ShiJie & Gupta, Suraksha & Bebek, Gaye
- 806-824 An investigation into corporate trust and its linkages
by Sharma, Kavita & Licsandru, Tana Cristina & Gupta, Suraksha & Aggarwal, Swati & Kanungo, Rama
- 825-838 The moderating role of corporate reputation and employee-company identification on the work-related outcomes of job insecurity resulting from workforce localization policies
by Ali, Imran & Ali, Murad & Grigore, Georgiana & Molesworth, Mike & Jin, Zhongqi
- 839-849 ‘Corporate image at stake’: The impact of crises and response strategies on consumer perceptions of corporate brand alliances
by Singh, Jaywant & Crisafulli, Benedetta & Quamina, La Toya
- 850-861 The role of corporate brand image for B2B relationships of logistics service providers in China
by Balmer, John M.T. & Lin, Zhibin & Chen, Weifeng & He, Xinming
- 862-872 Customers' need for uniqueness theory versus brand congruence theory: The impact on satisfaction with social network sites
by Abosag, Ibrahim & Ramadan, Zahy B. & Baker, Tom & Jin, Zhongqi
- 873-885 Creating and managing participative brand communities: The roles members perform
by Veloutsou, Cleopatra & Black, Iain
- 886-896 Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems
by Plé, Loïc & Demangeot, Catherine
- 897-909 Female leadership and bank risk-taking: Evidence from the effects of real estate shocks on bank lending performance and default risk
by Palvia, Ajay & Vähämaa, Emilia & Vähämaa, Sami
2020, Volume 116, Issue C
- 1-12 How important is alignment of social media use and R&D–Marketing cooperation for innovation success?
by Nijssen, Edwin J. & Ordanini, Andrea
- 13-26 Post earnings announcement drift, liquidity and zero leverage firms: Evidence from the UK stock market
by Zhang, Sijia & Gregoriou, Andros
- 27-36 Negative online reviews and consumers’ service consumption
by Golmohammadi, Alireza & Mattila, Anna S. & Gauri, Dinesh K.
- 37-47 Investor preferences between the sharing economy and incumbent firms
by de Lange, Deborah & Valliere, Dave
- 48-59 Corporate social responsibility and cash flow volatility: The curvilinear moderation of marketing capability
by Sun, Wenbin & Ding, Yuan
- 60-67 When do consumers prefer partitioned prices? The role of mood and pricing tactic persuasion knowledge
by Das, Gopal & Roy, Rajat & Naidoo, Vik
- 68-74 Robot will take your job: Innovation for an era of artificial intelligence
by Rampersad, Giselle
- 75-84 The role of identification and gratitude in motivating organization-serving intentions and behaviors
by Madrigal, Robert
- 85-98 The playground effect: How augmented reality drives creative customer engagement
by Jessen, Alexander & Hilken, Tim & Chylinski, Mathew & Mahr, Dominik & Heller, Jonas & Keeling, Debbie Isobel & de Ruyter, Ko
- 99-122 When does culture matter? A multilevel study on the role of situational moderators
by Venkateswaran, Ramya Tarakad & George, Rejie
- 123-136 The case for hiring neurotic salespeople: A longitudinal growth modeling analysis
by Dugan, Riley & Rouziou, Maria & Bolander, Willy
- 137-162 Collectivism and commonality in liquidity
by Saad, Mohsen & Samet, Anis
- 163-175 The preservation of loyalty halo effects: An investigation of the post-product-recall behavior of loyal customers
by Byun, Kyung-Ah (Kay) & Duhan, Dale F. & Dass, Mayukh
- 176-182 The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy
by He, Hongwei & Harris, Lloyd
- 183-187 Employee adjustment and well-being in the era of COVID-19: Implications for human resource management
by Carnevale, Joel B. & Hatak, Isabella
- 188-192 Managing uncertainty during a global pandemic: An international business perspective
by Sharma, Piyush & Leung, T.Y. & Kingshott, Russel P.J. & Davcik, Nebojsa S. & Cardinali, Silvio
- 193-198 Gender equity and public health outcomes: The COVID-19 experience
by Leung, T.Y. & Sharma, Piyush & Adithipyangkul, Pattarin & Hosie, Peter
- 199-208 Masters of disasters? Challenges and opportunities for SMEs in times of crisis
by Eggers, Fabian
- 209-213 Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak
by Pantano, Eleonora & Pizzi, Gabriele & Scarpi, Daniele & Dennis, Charles
- 214-220 Marketing innovations during a global crisis: A study of China firms’ response to COVID-19
by Wang, Yonggui & Hong, Aoran & Li, Xia & Gao, Jia
- 221-228 Value dynamics in ordinary object disposal
by Cherrier, Helene & Türe, Meltem
- 229-244 Does online retail coupons and memberships create favourable psychological disposition?
by Balakrishnan, Janarthanan & Foroudi, Pantea & Dwivedi, Yogesh K.
- 245-257 Customized advertising: Allowing consumers to directly tailor messages leads to better outcomes for the brand
by Douglas Olsen, G. & Pracejus, John W.
- 258-265 The impact of implicit theories of personality malleability on opportunistic financial reporting
by Desai, Naman & Jain, Shailendra Pratap & Jain, Shalini & Tripathy, Arindam
- 266-282 Local corruption and corporate social responsibility
by Ucar, Erdem & Staer, Arsenio
- 283-293 I should have known better!: When firm-caused failure leads to self-image concerns and reduces negative word-of-mouth
by Philp, Matthew & Ashworth, Laurence
- 294-313 The effects of board of directors’ education on firms’ credit ratings
by Papadimitri, Panagiota & Pasiouras, Fotios & Tasiou, Menelaos & Ventouri, Alexia
- 314-323 You’re offended, I’m offended! An empirical study of the proclivity to be offended and what it says about employees’ attitudes and behaviors
by Bernerth, Jeremy B.
- 324-336 How do search ads induce and accelerate conversion? The moderating role of transaction experience and organizational type
by Chalil, Tengku Munawar & Dahana, Wirawan Dony & Baumann, Chris
- 337-350 The impact of task complexity and task motivation on in-store marketing effectiveness: An eye tracking analysis
by Zuschke, Nick
- 356-365 Customer experience management in the age of big data analytics: A strategic framework
by Holmlund, Maria & Van Vaerenbergh, Yves & Ciuchita, Robert & Ravald, Annika & Sarantopoulos, Panagiotis & Ordenes, Francisco Villarroel & Zaki, Mohamed
- 366-376 Frontline encounters of the AI kind: An evolved service encounter framework
by Robinson, Stacey & Orsingher, Chiara & Alkire, Linda & De Keyser, Arne & Giebelhausen, Michael & Papamichail, K. Nadia & Shams, Poja & Temerak, Mohamed Sobhy
- 377-386 Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys
by Wünderlich, Nancy V. & Hogreve, Jens & Chowdhury, Ilma Nur & Fleischer, Hannes & Mousavi, Sahar & Rötzmeier-Keuper, Julia & Sousa, Rui
- 387-400 Customer deviance: A framework, prevention strategies, and opportunities for future research
by Fombelle, Paul W. & Voorhees, Clay M. & Jenkins, Mason R. & Sidaoui, Karim & Benoit, Sabine & Gruber, Thorsten & Gustafsson, Anders & Abosag, Ibrahim
- 401-411 Stepping out of the shadows: Supporting actors’ strategies for managing end-user experiences in service ecosystems
by Story, Vicky & Zolkiewski, Judy & Verleye, Katrien & Nazifi, Amin & Hannibal, Claire & Grimes, Anthony & Abboud, Liliane
- 412-419 Discount venture brands: Self-congruity and perceived value-for-money?
by Baker, Thomas L. & Chari, Simos & Daryanto, Ahmad & Dzenkovska, Julija & Ifie, Kemefasu & Lukas, Bryan A. & Walsh, Gianfranco
- 420-430 Characterizing customer experience management in business markets
by Witell, Lars & Kowalkowski, Christian & Perks, Helen & Raddats, Chris & Schwabe, Maria & Benedettini, Ornella & Burton, Jamie
- 431-440 Customer experience driven business model innovation
by Keiningham, Timothy & Aksoy, Lerzan & Bruce, Helen L. & Cadet, Fabienne & Clennell, Natasha & Hodgkinson, Ian R. & Kearney, Treasa
- 446-457 Conceptualizing experiential luxury in palliative care: Pathographies of liminal space, cathedral, and community
by Sudbury-Riley, Lynn & Hunter-Jones, Philippa & Al-Abdin, Ahmed & Lewin, Daniel & Spence, Rachel
- 458-466 Consumers’ practices of everyday luxury
by Banister, Emma & Roper, Stuart & Potavanich, Tisiruk
- 467-473 Managing the transformation of the global commons into luxuries for all
by Cristini, Hélène & Kauppinen-Räisänen, Hannele
- 474-481 Selling second-hand luxury: Empowerment and enactment of social roles
by Turunen, Linda Lisa Maria & Cervellon, Marie-Cecile & Carey, Lindsey Drylie
- 482-490 Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers
by Kreuzer, Maria & Cado, Vesna & Raïes, Karine
- 491-502 Moments of luxury – A qualitative account of the experiential essence of luxury
by von Wallpach, Sylvia & Hemetsberger, Andrea & Thomsen, Thyra Uth & Belk, Russel W.
- 503-513 Moments of luxury: Hedonic escapism as a luxury experience
by Holmqvist, Jonas & Diaz Ruiz, Carlos & Peñaloza, Lisa
- 514-521 Transformational effects of social media lurking practices on luxury consumption
by Leban, Marina & Seo, Yuri & Voyer, Benjamin G.
- 526-534 Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective
by Vargo, Stephen L. & Akaka, Melissa Archpru & Wieland, Heiko
- 535-541 An evolutionary perspective on adoption-diffusion theory
by Gruber, Mario
- 542-551 Ecosystem adoption of practices over time (EAPT): Toward an alternative view of contemporary technology adoption
by Nysveen, Herbjørn & Pedersen, Per E. & Skard, Siv
- 552-560 A service ecosystem perspective on the diffusion of sustainability-oriented user innovations
by Trischler, Jakob & Johnson, Mikael & Kristensson, Per
- 561-571 Emerging theories of consumer-driven market innovation, adoption, and diffusion: A selective review of consumer-oriented studies
by Branstad, Are & Solem, Birgit A.
- 572-580 Adaptation and diffusion of renovations: The case of the paleo diet
by Ertimur, Burçak & Chen, Steven
- 581-594 Pleasingly parallel: Early cross-disciplinary work for innovation diffusion across boundaries in grid computing
by Kertcher, Zack & Venkatraman, Rohan & Coslor, Erica
- 597-607 Attribution analysis of luxury brands: An investigation into consumer-brand congruence through conspicuous consumption
by Jacob, Isaac & Khanna, Monica & Rai, Krupa A.
- 608-619 Native advertising credibility perceptions and ethical attitudes: An exploratory study among adolescents in the United States, Turkey and Israel
by Zimand-Sheiner, Dorit & Ryan, Tanya & Kip, Sema Misci & Lahav, Tamar
- 620-627 Long-run price behaviour in the gasoline market - The role of exogeneity
by Tabaghdehi, Seyedeh Asieh H. & Hunter, John
- 628-641 Impact of multilateral place dimensions on corporate brand attractiveness and identification in higher education: Business school insights
by Balmer, John M.T. & Mahmoud, Rudiana & Chen, Weifeng
- 642-654 Augmenting the urban place brand – On the relationship between markets and town and city centres
by Alexander, Andrew & Teller, Christoph & Wood, Steve
- 655-665 Millennial Chinese consumers' perceived destination brand value
by Luo, Jun & Dey, Bidit L. & Yalkin, Cagri & Sivarajah, Uthayasankar & Punjaisri, Khanyapuss & Huang, Yu-an & Yen, Dorothy A.
- 666-679 Humanizing stigmatized places: Inter-group contact and attitude change toward Pakistan and Iran in the ‘Humans of New York’ Facebook space
by Yousaf, Salman & Xiucheng, Fan
- 680-689 Territorial brand management: Beer, authenticity, and sense of place
by Melewar, T.C. & Skinner, Heather
- 690-698 Exploring the dialogic communication potential of selected African destinations' place websites
by Hinson, Robert E. & Osabutey, Ellis L.C. & Kosiba, John Paul
- 699-710 Destination beliefs, event satisfaction and post-visit product receptivity in event marketing. Results from a tourism experience
by Mainolfi, Giada & Marino, Vittoria
- 711-720 Nation branding and marketing strategies for combatting tourism crises and stereotypes toward destinations
by Avraham, Eli
- 721-733 Nations as brands: Cinema's place in the branding role
by Gupta, Shashwat & Foroudi, Mohammad M. & Väätänen, Juha & Gupta, Suraksha & Tiu Wright, Len
- 734-744 Measuring customer based place brand equity (CBPBE) from a public diplomacy perspective: Evidence from West Bengal
by Bose, Sunny & Roy, Sanjit Kumar & Alwi, Sharifah Faridah Syed & Nguyen, Bang
- 745-762 The trend of foreign direct investment movement: Did unintended nation brand of legal-families play an instrumental role?
by Kam, Oi-Yan & Tse, Chin-Bun
2020, Volume 115, Issue C