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From closed to open: A comparative stakeholder approach for developing open innovation activities in SMEs

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  • Grama-Vigouroux, Simona
  • Saidi, Sana
  • Berthinier-Poncet, Anne
  • Vanhaverbeke, Wim
  • Madanamoothoo, Allane

Abstract

Recent literature on open innovation (OI) highlights the need for studies regarding the factors that influence firms to switch from a closed to an OI strategy. At the same time, stakeholder literature points out the scarcity of knowledge regarding antecedent factors fostering collaboration with the firm's stakeholders and their engagement for higher value creation. To fill these gaps, we propose an analytical framework for implementing a strategic OI process through the development of stakeholder engagement. Our framework comprises 17 factors grouped in five levers: knowledge, collaboration, organizational, strategic, and financial. We empirically applied this framework to two industrial SMEs. A qualitative study was conducted based on semi-structured interviews with internal and external stakeholders of both firms. The results show that one company successfully implemented the OI process, while the other struggled to evolve from a traditionally closed innovation model to a more open model. Analyzing the results, we identified several aspects that could explain this difference. These aspects concern the OI activities performed by both firms, the combination of the five levers into a coherent OI approach, stakeholder engagement, and the characteristics of the CEOs. The current study contributes insights for theory and practice, especially as it proposes an original framework for developing a strategic OI process that integrates a stakeholder approach.

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  • Grama-Vigouroux, Simona & Saidi, Sana & Berthinier-Poncet, Anne & Vanhaverbeke, Wim & Madanamoothoo, Allane, 2020. "From closed to open: A comparative stakeholder approach for developing open innovation activities in SMEs," Journal of Business Research, Elsevier, vol. 119(C), pages 230-244.
    • Handle: RePEc:eee:jbrese:v:119:y:2020:i:c:p:230-244
    DOI: 10.1016/j.jbusres.2019.08.016
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    5. Dafna Kariv & Norris Krueger & Gavriellea Kashy & Luis Cisneros, 2024. "Process innovation is technology transfer too! How entrepreneurial businesses manage product and process innovation," The Journal of Technology Transfer, Springer, vol. 49(5), pages 1762-1786, October.
    6. Allal-Chérif, Oihab & Costa Climent, Juan & Ulrich Berenguer, Klaus Jurgen, 2023. "Born to be sustainable: How to combine strategic disruption, open innovation, and process digitization to create a sustainable business," Journal of Business Research, Elsevier, vol. 154(C).
    7. Duc Anh Nguyen & Liliana Mitkova, 2024. "Recent research trends in open innovation in SMEs: a bibliometric literature review," Post-Print hal-04712830, HAL.
    8. Baira Faulks & Yinghua Song & Moses Waiganjo & Bojan Obrenovic & Danijela Godinic, 2021. "Impact of Empowering Leadership, Innovative Work, and Organizational Learning Readiness on Sustainable Economic Performance: An Empirical Study of Companies in Russia during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(22), pages 1-27, November.
    9. Duc Anh Nguyen & Liliana Mitkova, 2024. "Recent research trends in open innovation in SMEs: a bibliometric literature review," Post-Print hal-04712828, HAL.
    10. Stefan, Ioana & Hurmelinna-Laukkanen, Pia & Vanhaverbeke, Wim & Oikarinen, Eeva-Liisa, 2022. "The dark side of open innovation: Individual affective responses as hidden tolls of the paradox of openness," Journal of Business Research, Elsevier, vol. 138(C), pages 360-373.

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