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Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study

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  1. Piela, Jonas, 2011. "The social network's influences on individual performance," Wittener Diskussionspapiere zu alten und neuen Fragen der Wirtschaftswissenschaft 12/2011, Witten/Herdecke University, Faculty of Management and Economics.
  2. Ye Yang & Angela Paladino, 2015. "The case of wine: understanding Chinese gift-giving behavior," Marketing Letters, Springer, vol. 26(3), pages 335-361, September.
  3. Heider, Raphael & Moeller, Sabine, 2012. "Outlet patronage in on-the-go consumption: An analysis of patronage preference drivers for convenience outlets versus traditional retail outlets," Journal of Retailing and Consumer Services, Elsevier, vol. 19(3), pages 313-324.
  4. De Valck, Jeremy & Broekx, Steven & Liekens, Inge & Aertsens, Joris & Vranken, Liesbet, 2014. "Testing the influence of substitutes in nature valuation by using spatial discounting factors," Working Papers 182808, Katholieke Universiteit Leuven, Centre for Agricultural and Food Economics.
  5. Janose Osedeme & Robert Barron & Christian Salmon & Joseph Ekong, 2024. "An Electric Vehicle Adoption Model for Nigeria—A Fuzzy MCDA Policy Analysis Tool with Implications for Developing Nations," Sustainability, MDPI, vol. 16(16), pages 1-19, August.
  6. Bader, Benjamin & Berg, Nicola, 2013. "An Empirical Investigation of Terrorism-induced Stress on Expatriate Attitudes and Performance," Journal of International Management, Elsevier, vol. 19(2), pages 163-175.
  7. Toepoel, V. & Das, J.W.M. & van Soest, A.H.O., 2006. "Design of Web Questionnaires : The Effect of Layout in Rating Scales," Other publications TiSEM 9401f6c5-0275-400e-ac97-c, Tilburg University, School of Economics and Management.
  8. Haan Marieke & Ongena Yfke P. & Aarts Kees, 2014. "Reaching Hard-to-Survey Populations: Mode Choice and Mode Preference," Journal of Official Statistics, Sciendo, vol. 30(2), pages 355-379, June.
  9. Rene Segers & Philip Hans Franses, 2014. "Panel design effects on response rates and response quality," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 68(1), pages 1-24, February.
  10. Giancarlo Condello & Laura Capranica & Mojca Doupona & Kinga Varga & Verena Burk, 2019. "Dual-career through the elite university student-athletes’ lenses: The international FISU-EAS survey," PLOS ONE, Public Library of Science, vol. 14(10), pages 1-18, October.
  11. Francisco Muñoz-Leiva & Juan Sánchez-Fernández & Francisco Montoro-Ríos & José Ibáñez-Zapata, 2010. "Improving the response rate and quality in Web-based surveys through the personalization and frequency of reminder mailings," Quality & Quantity: International Journal of Methodology, Springer, vol. 44(5), pages 1037-1052, August.
  12. Xudong Liu & Ven-hwei Lo & Ran Wei, 2020. "Violent Videogames, Telepresence, Presumed Influence, and Support for Taking Restrictive and Protective Actions," SAGE Open, , vol. 10(2), pages 21582440209, May.
  13. Bentley, Tim A. & Cater, Carl & Page, Stephen J., 2010. "Adventure and ecotourism safety in Queensland: Operator experiences and practice," Tourism Management, Elsevier, vol. 31(5), pages 563-571.
  14. Bürgel, Tobias R. & Hiebl, Martin R.W. & Pielsticker, David I., 2023. "Digitalization and entrepreneurial firms' resilience to pandemic crises: Evidence from COVID-19 and the German Mittelstand," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
  15. Jian Han & Miaodan Fang & Shenglu Ye & Chuansheng Chen & Qun Wan & Xiuying Qian, 2019. "Using Decision Tree to Predict Response Rates of Consumer Satisfaction, Attitude, and Loyalty Surveys," Sustainability, MDPI, vol. 11(8), pages 1-13, April.
  16. B. Weijters & M. Geuens & N. Schillewaert, 2008. "The Stability of Individual Response Styles," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/547, Ghent University, Faculty of Economics and Business Administration.
  17. María del Mar Serrano-Arcos & Raquel Sánchez-Fernández & Juan Carlos Pérez-Mesa, 2021. "Analysis of Product-Country Image from Consumer’s Perspective: The Impact of Subjective Knowledge, Perceived Risk and Media Influence," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
  18. Federica Teppa & Corrie Vis, 2012. "The CentERpanel and the DNB Household Survey: Methodological Aspects," DNB Occasional Studies 1004, Netherlands Central Bank, Research Department.
  19. Björn Hofman & Gerdien de Vries & Geerten van de Kaa, 2022. "Keeping Things as They Are: How Status Quo Biases and Traditions along with a Lack of Information Transparency in the Building Industry Slow Down the Adoption of Innovative Sustainable Technologies," Sustainability, MDPI, vol. 14(13), pages 1-20, July.
  20. Alice Barth & Andreas Schmitz, 2018. "Response quality and ideological dispositions: an integrative approach using geometric and classifying techniques," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(1), pages 175-194, January.
  21. Haiyang Lu & Peishan Tong & Rong Zhu, 2020. "Does Internet Use Affect Netizens’ Trust in Government? Empirical Evidence from China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(1), pages 167-185, May.
  22. Srinivasan, V. Seenu & Netzer, Oded, 2007. "Adaptive Self-Explication of Multi-attribute Preferences," Research Papers 1979, Stanford University, Graduate School of Business.
  23. Toepoel, V. & Das, J.W.M. & van Soest, A.H.O., 2005. "Design of Web Questionnaires : A Test for Number of Items per Screen," Other publications TiSEM d0128234-428f-4f44-a174-8, Tilburg University, School of Economics and Management.
  24. Premazzi, Katia & Castaldo, Sandro & Grosso, Monica & Hofacker, Charles, 2010. "Supporting retailers to exploit online settings for internationalization: The different role of trust and compensation," Journal of Retailing and Consumer Services, Elsevier, vol. 17(3), pages 229-240.
  25. Lau Lilleholt & Ingo Zettler & Cornelia Betsch & Robert Böhm, 2023. "Development and validation of the pandemic fatigue scale," Nature Communications, Nature, vol. 14(1), pages 1-19, December.
  26. Bader, Benjamin & Berg, Nicola & Holtbrügge, Dirk, 2015. "Expatriate performance in terrorism-endangered countries: The role of family and organizational support," International Business Review, Elsevier, vol. 24(5), pages 849-860.
  27. Harrigan, Paul & Soutar, Geoff & Choudhury, Musfiq Mannan & Lowe, Michelle, 2015. "Modelling CRM in a social media age," Australasian marketing journal, Elsevier, vol. 23(1), pages 27-37.
  28. Hoffmann, Arvid O.I. & Plotkina, Daria, 2020. "Why and when does financial information affect retirement planning intentions and which consumers are more likely to act on them?," Journal of Business Research, Elsevier, vol. 117(C), pages 411-431.
  29. Lien Thi Kim Nguyen & Tom M. Y. Lin & Hoang Phuong Lam, 2021. "The Role of Co-Creating Value and Its Outcomes in Higher Education Marketing," Sustainability, MDPI, vol. 13(12), pages 1-14, June.
  30. Sauermann, Henry & Roach, Michael, 2013. "Increasing web survey response rates in innovation research: An experimental study of static and dynamic contact design features," Research Policy, Elsevier, vol. 42(1), pages 273-286.
  31. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
  32. Tatsushi Fukaya & Masayuki Suzuki & Ikumi Ozawa & Takumi Nakagoshi, 2022. "An Examination of Related Factors of Mathematical Pedagogical Content Knowledge in Elementary School Teachers: Focusing on Conceptions of Teaching and Learning and Test Utilization Strategy," SAGE Open, , vol. 12(4), pages 21582440221, October.
  33. Nordhagen, Stella & Igbeka, Uduak & Rowlands, Hannah & Shine, Ritta Sabbas & Heneghan, Emily & Tench, Jonathan, 2021. "COVID-19 and small enterprises in the food supply chain: Early impacts and implications for longer-term food system resilience in low- and middle-income countries," World Development, Elsevier, vol. 141(C).
  34. Mariachiara Barzotto & Lisa De Propris, 2021. "The value of firm linkages in the age of industry 4.0: a qualitative comparative analysis," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 67(2), pages 245-272, October.
  35. Toepoel, V. & Dillman, D.A., 2008. "Words, Numbers and Visual Heuristics in Web Surveys : Is there a Hierarchy of Importance?," Discussion Paper 2008-92, Tilburg University, Center for Economic Research.
  36. María Dolores Sánchez Fernández, 2012. "Blended Teamwork: The Facebook Experience," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 4(1), pages 33-48.
  37. Bastien Bernela & Rachel Levy, 2014. "Modalities of coordination inside innovative collaborative projects: between face-to-face interactions and interactions at a distance [Modalités de coordination de projets collaboratifs pour l'inno," Working Papers halshs-01085016, HAL.
  38. Hui-Chih Wang & Her-Sen Doong, 2008. "Nine issues for Internet-based survey research in service industries," The Service Industries Journal, Taylor & Francis Journals, vol. 30(14), pages 2387-2399, October.
  39. Alice Audrezet & Béatrice Parguel, 2017. "Designing measurement tools to improve fluency and certainty: The case of online customer satisfaction evaluation," Post-Print hal-01821838, HAL.
  40. Mojtaba Shahin & Olivia Ilic & Christabel Gonsalvez & Jon Whittle, 2021. "The impact of a STEM-based entrepreneurship program on the entrepreneurial intention of secondary school female students," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1867-1898, December.
  41. Kim, Kyungyeol (Anthony) & Byon, Kevin K., 2018. "A mechanism of mutually beneficial relationships between employees and consumers: A dyadic analysis of employee–consumer interaction," Sport Management Review, Elsevier, vol. 21(5), pages 582-595.
  42. Takumi Kato & Nobu Takenaka & Rie Ito & Kazuki Nishiguchi, 2023. "Selection versus scale: Loyalty indices for brand management," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(4), pages 836-853, December.
  43. Benjamin Ouvrard & Raphaële Préget & Arnaud Reynaud & Laetitia Tuffery, 2020. "Nudging and Subsidizing Farmers to Foster Smart Water Meter Adoption," Working Papers hal-02958784, HAL.
  44. Verhagen, T., 2008. "Investigating the impact of C2C electronic marketplace quality on trust," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  45. Alho, Eeva, 2015. "The effect of social bonding and identity on the decision to invest in food production," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 59(C), pages 47-55.
  46. Wells, Victoria K. & Manika, Danae & Gregory-Smith, Diana & Taheri, Babak & McCowlen, Clair, 2015. "Heritage tourism, CSR and the role of employee environmental behaviour," Tourism Management, Elsevier, vol. 48(C), pages 399-413.
  47. Vijay Kumar Jain & Anu Gupta & Hemraj Verma, 2024. "Goodbye materialism: exploring antecedents of minimalism and its impact on millennials well-being," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(8), pages 19779-19805, August.
  48. Selmi, Noureddine & Chaney, Damien, 2018. "A measure of revenue management orientation and its mediating role in the relationship between market orientation and performance," Journal of Business Research, Elsevier, vol. 89(C), pages 99-109.
  49. Parves Sultan & Ho Yin Wong, 2019. "How service quality affects university brand performance, university brand image and behavioural intention: the mediating effects of satisfaction and trust and moderating roles of gender and study mod," Journal of Brand Management, Palgrave Macmillan, vol. 26(3), pages 332-347, May.
  50. Mariachiara Barzotto, 2024. "Educational (mis)match in the context of new manufacturing: A qualitative comparative analysis study in five European countries," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 29(2), pages 2116-2138, April.
  51. Lusk, Jayson L., 2012. "The political ideology of food," Food Policy, Elsevier, vol. 37(5), pages 530-542.
  52. Stéphane Ganassali, 2016. "Le mur d’images en ligne: présentation et apports d’un protocole hybride," Post-Print hal-01588358, HAL.
  53. Kinga Varga & Ciaran MacDonncha & Laurence Blondel & Enrico Bozzano & Fabrice Burlot & Rute Costa & Nadine Debois & Dominique Delon & Antonio Figueiredo & Joerg Foerster & Masar Gjaka & Carlos Gonçalv, 2021. "Collective conceptualization of parental support of dual career athletes: The EMPATIA framework," PLOS ONE, Public Library of Science, vol. 16(9), pages 1-23, September.
  54. Jin Haomiao & Kapteyn Arie, 2022. "Relationship Between Past Survey Burden and Response Probability to a New Survey in a Probability-Based Online Panel," Journal of Official Statistics, Sciendo, vol. 38(4), pages 1051-1067, December.
  55. Patrick Mwakio & Dr. George Mathenge & Dr. George Maroko, 2020. "Assessing the Preparedness of Law Enforcement Agents in Dealing with White-Collar Crimes in Kenya: A Case of Nairobi City County," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(7), pages 270-282, July.
  56. Eva Blömeke & Michel Clement & Edlira Shehu & Eva Pagendarm, 2013. "Kundenbindung im Electronic Commerce Eine empirische Analyse zur Wahrnehmung und Wirkung verschiedener Kundenbindungsinstrumente im Internet," Schmalenbach Journal of Business Research, Springer, vol. 65(1), pages 63-96, February.
  57. DE VALCK, Jeremy & BROEKX, Steven & LIEKENS, Inge & DE NOCKER, Leo & VAN ORSHOVEN, Jos & VRANKEN, Liesbet, 2015. "Contrasting the collective social value of outdoor recreation and the substitutability of nature areas using hot spot mapping," Working Papers 208359, Katholieke Universiteit Leuven, Centre for Agricultural and Food Economics.
  58. Ragona, M. & Raley, M. & Sijtsema, S.J. & Frewer, L.J., 2013. "Better communication for successful food technology development: A Delphi study," 2013 Second Congress, June 6-7, 2013, Parma, Italy 151597, Italian Association of Agricultural and Applied Economics (AIEAA).
  59. Karl Sigfrid, 2024. "IRT for voting advice applications: a multi-dimensional test that is adaptive and interpretable," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(5), pages 4137-4156, October.
  60. Olivier Toubia & Eric Johnson & Theodoros Evgeniou & Philippe Delquié, 2013. "Dynamic Experiments for Estimating Preferences: An Adaptive Method of Eliciting Time and Risk Parameters," Management Science, INFORMS, vol. 59(3), pages 613-640, June.
  61. Juan Sánchez-Fernández & Francisco Muñoz-Leiva & Francisco Montoro-Ríos & José Ibáñez-Zapata, 2010. "An analysis of the effect of pre-incentives and post-incentives based on draws on response to web surveys," Quality & Quantity: International Journal of Methodology, Springer, vol. 44(2), pages 357-373, February.
  62. Rolf Becker, 2023. "Short- and long-term effects of reminders on panellists’ survey participation in a probability-based panel study with a sequential mixed-mode design," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(5), pages 4095-4119, October.
  63. Kubovcikova, Annamaria & van Bakel, Marian, 2022. "Social support abroad: How do self-initiated expatriates gain support through their social networks?," International Business Review, Elsevier, vol. 31(1).
  64. Islam, Shahidul & Tanasiuk, Evan, 2012. "Differential response on pre- and post-disclosed committed inducements in a face to face interview," MPRA Paper 107276, University Library of Munich, Germany, revised 2012.
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  66. Jeremy Valck & Steven Broekx & Inge Liekens & Joris Aertsens & Liesbet Vranken, 2017. "Testing the Influence of Substitute Sites in Nature Valuation by Using Spatial Discounting Factors," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 66(1), pages 17-43, January.
  67. Shahidul Islam, 2021. "Impact Of Lottery Incentive On Response Rate And Data Quality: Evidence From Organic Food Consumption Survey Of Conventional Shoppers," Cultural Communication and Socialization Journal (CCSJ), Zibeline International Publishing, vol. 2(2), pages 68-74, November.
  68. Philip X Fuchs & Mojca Doupona & Kinga Varga & Marta Bon & Cristina Cortis & Andrea Fusco & Loriana Castellani & Niko Niemisalo & Heikki Hannola & Patrice Giron & Jörg Förster & Laura Capranica & Herb, 2021. "Multi-national perceptions on challenges, opportunities, and support structures for Dual Career migrations in European student-athletes," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-18, June.
  69. Francisco Liñán & Inmaculada Jaén & Domingo Martín, 2022. "Does entrepreneurship fit her? Women entrepreneurs, gender-role orientation, and entrepreneurial culture," Small Business Economics, Springer, vol. 58(2), pages 1051-1071, February.
  70. Jack, Claire & Miller, Ana Corina & Ashfield, Austen & Anderson, Duncan, 2019. "New entrants and succession into farming: A Northern Ireland perspective," International Journal of Agricultural Management, Institute of Agricultural Management, vol. 8(2), August.
  71. Giulia Mascarello & Anna Pinto & Stefania Crovato & Barbara Tiozzo Pezzoli & Marco Pietropaoli & Michela Bertola & Franco Mutinelli & Giovanni Formato, 2024. "Consumers’ Perceptions and Behaviors Regarding Honey Purchases and Expectations on Traceability and Sustainability in Italy," Sustainability, MDPI, vol. 16(20), pages 1-17, October.
  72. Qiu, Wei & Chen, Yan & Zheng, Xin & Lv, Xingyang, 2023. "What do tourists look like to destination residents? Development of a tourist image scale from a high cultural distance perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  73. Ling Li & Wayne Xinwei Wan & Shenjing He, 2021. "The Heightened ‘Security Zone’ Function of Gated Communities during the COVID-19 Pandemic and the Changing Housing Market Dynamic: Evidence from Beijing, China," Land, MDPI, vol. 10(9), pages 1-21, September.
  74. Zsombor Szádoczki & Sándor Bozóki & Patrik Juhász & Sergii V. Kadenko & Vitaliy Tsyganok, 2023. "Incomplete pairwise comparison matrices based on graphs with average degree approximately 3," Annals of Operations Research, Springer, vol. 326(2), pages 783-807, July.
  75. Takumi Kato & Taro Miura, 2021. "The impact of questionnaire length on the accuracy rate of online surveys," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(2), pages 83-98, June.
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  77. Elena-Loreni Baciu & Delia Vîrgă & Theofild-Andrei Lazăr & Delia Gligor & Cecilia-Nicoleta Jurcuț, 2020. "The Association between Entrepreneurial Perceived Behavioral Control, Personality, Empathy, and Assertiveness in a Romanian Sample of Nascent Entrepreneurs," Sustainability, MDPI, vol. 12(24), pages 1-16, December.
  78. Aleksandra Gajic & David Cameron & Jeremiah Hurley, 2012. "The cost-effectiveness of cash versus lottery incentives for a web-based, stated-preference community survey," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 13(6), pages 789-799, December.
  79. Rolf Becker, 2022. "The effects of a special sequential mixed-mode design, and reminders, on panellists’ participation in a probability-based panel study," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(1), pages 259-284, February.
  80. Barbara Ryan & Rachel King, 2020. "How ready is ready? Measuring physical preparedness for severe storms," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 104(1), pages 171-199, October.
  81. Toepoel, V. & Dillman, D.A., 2008. "Words, Numbers and Visual Heuristics in Web Surveys : Is there a Hierarchy of Importance?," Other publications TiSEM 21fbcc01-3c5d-4942-b41c-7, Tilburg University, School of Economics and Management.
  82. Yang Liu & Jan Hannig & Abhishek Pal Majumder, 2019. "Second-Order Probability Matching Priors for the Person Parameter in Unidimensional IRT Models," Psychometrika, Springer;The Psychometric Society, vol. 84(3), pages 701-718, September.
  83. Brüggen, Elisabeth & Dholakia, Utpal M., 2010. "Determinants of Participation and Response Effort in Web Panel Surveys," Journal of Interactive Marketing, Elsevier, vol. 24(3), pages 239-250.
  84. Eleanor Singer & Cong Ye, 2013. "The Use and Effects of Incentives in Surveys," The ANNALS of the American Academy of Political and Social Science, , vol. 645(1), pages 112-141, January.
  85. Jeffrey Schmidt & Roger Calantone & Abbie Griffin & Mitzi Montoya-Weiss, 2005. "Do Certified Mail Third-Wave Follow-ups Really Boost Response Rates and Quality?," Marketing Letters, Springer, vol. 16(2), pages 129-141, April.
  86. Liane Ströbel & Iring Koch & Torsten-Oliver Salge & David Antons, 2023. "To stay, remain or leave: how verbal concepts as response options in political referendums such as the Brexit polls might bias voting outcomes," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
  87. Karolina Brunius Enlund & Carl Brunius & Jeanette Hanson & Ragnvi Hagman & Odd Viking Höglund & Pia Gustås & Ann Pettersson, 2019. "Development and validation of two questionnaires: Dental home care and dental health in Swedish dogs," PLOS ONE, Public Library of Science, vol. 14(1), pages 1-18, January.
  88. Ong Ai Rene & Schultz Robert & Sinozich Sofi & Sinibaldi Jennifer & West Brady T & Wagner James & Finamore John, 2022. "A User-Driven Method for Using Research Products to Empirically Assess Item Importance in National Surveys," Journal of Official Statistics, Sciendo, vol. 38(4), pages 1235-1251, December.
  89. Elisabeth Deutskens & Ad Jong & Ko Ruyter & Martin Wetzels, 2006. "Comparing the generalizability of online and mail surveys in cross-national service quality research," Marketing Letters, Springer, vol. 17(2), pages 119-136, April.
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