IDEAS home Printed from https://ideas.repec.org/a/nms/mamere/1861-9908_mrev_2006_03_nehles.html
   My bibliography  Save this article

Implementing Human Resource Management Successfully: A First-Line Management Challenge

Author

Listed:
  • Anna C. Nehles

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Maarten van Riemsdijk

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Irene Kok

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Jan Kees Looise

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

Abstract

In this paper we will address the success of Human Resource Management (HRM) implementation, concentrating not on the HR function but on first-line managers. First-line managers find implementing HR practices at the operational level difficult and show reluctance with their HR responsibilities. However, they have become increasingly responsible for the implementation of HRM and thus, their performance is critical for HRM effectiveness. Previous research pointed to five factors that could lead to HRM implementation difficulties. Four case studies in four different multinational business units are presented here to investigate the salience of these factors. Results show that first-line managers perceive four of the five factors hindering, but that the challenges faced vary per business unit.

Suggested Citation

  • Anna C. Nehles & Maarten van Riemsdijk & Irene Kok & Jan Kees Looise, 2006. "Implementing Human Resource Management Successfully: A First-Line Management Challenge," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 256-273.
    • Handle: RePEc:nms:mamere:1861-9908_mrev_2006_03_nehles
    as

    Download full text from publisher

    File URL: https://www.nomos-elibrary.de/10.5771/0935-9915-2006-3-256
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. den Hartog, D.N. & Boselie, J.P.P.E.F. & Paauwe, J., 2004. "Performance Management: A model and research agenda," ERIM Report Series Research in Management ERS-2004-068-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    2. Raymond Caldwell, 2003. "The Changing Roles of Personnel Managers: Old Ambiguities, New Uncertainties," Journal of Management Studies, Wiley Blackwell, vol. 40(4), pages 983-1004, June.
    3. Colin Hales, 2005. "Rooted in Supervision, Branching into Management: Continuity and Change in the Role of First‐Line Manager," Journal of Management Studies, Wiley Blackwell, vol. 42(3), pages 471-506, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Decramer, Adelien & Audenaert, Mieke & Van Waeyenberg, Thomas & Claeys, Tine & Claes, Claudia & Vandevelde, Stijn & van Loon, Jos & Crucke, Saskia, 2015. "Does performance management affect nurses’ well-being?," Evaluation and Program Planning, Elsevier, vol. 49(C), pages 98-105.
    2. Audenaert, Mieke & Vanderstraeten, Alex & Buyens, Dirk & Sebastian Desmidt, 2014. "Does alignment elicit competency-based HRM? A systematic review," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 25(1), pages 5-26.
    3. Yusliza M-Y & Choo Poh Wai & Jayaraman K. & Rimi Nadia Newaz & Muhammad Zikri, 2019. "HR Line Manager’s Reflections on HRM Effectiveness through HR Roles and Role Stressors," South East European Journal of Economics and Business, Sciendo, vol. 14(1), pages 34-48, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cathy Sheehan & Helen De Cieri & Brian K Cooper & Robert Brooks, 2016. "The impact of HR political skill in the HRM and organisational performance relationship," Australian Journal of Management, Australian School of Business, vol. 41(1), pages 161-181, February.
    2. Adnan Faridi, Akhtar Baloch, 2019. "Training and Development Methods affecting Professionalism and Empowerment of Banking Sector Employees," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 6(2), pages 75-92, October.
    3. Sana Anwaar & Ali Bin Nadeem & Misbah Hassan, 2016. "Critical assessment of the impact of HR strategies on employees’ performance," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1245939-124, December.
    4. Hasan M. Aleassa, 2014. "Performance Appraisal Satisfaction and Counterproductive Behaviors: Direct and Moderating Effects," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(1), pages 76-89, January.
    5. David Guest & Christopher Woodrow, 2012. "Exploring the Boundaries of Human Resource Managers’ Responsibilities," Journal of Business Ethics, Springer, vol. 111(1), pages 109-119, November.
    6. Gottschalck, Nicole & Guenther, Christina & Kellermanns, Franz, 2020. "For whom are family-owned firms good employers? An exploratory study of the turnover intentions of blue- and white-collar workers in family-owned and non-family-owned firms," Journal of Family Business Strategy, Elsevier, vol. 11(3).
    7. Les Worrall & Kim Mather & Roger Seifert, 2010. "Solving the Labour Problem Among Professional Workers in the UK Public Sector: Organisation Change and Performance Management," Public Organization Review, Springer, vol. 10(2), pages 117-137, June.
    8. Kashan, Alireza Javanmardi & Lay, Janine & Wiewiora, Anna & Bradley, Lisa, 2022. "The innovation process in mining: Integrating insights from innovation and change management," Resources Policy, Elsevier, vol. 76(C).
    9. Stephen Frenkel & Karin Sanders & Tim Bednall, 2013. "Employee perceptions of management relations as influences on job satisfaction and quit intentions," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 7-29, March.
    10. Sajid Hussain Awan & Nazia Habib & Chaudhry Shoaib Akhtar & Shaheryar Naveed, 2020. "Effectiveness of Performance Management System for Employee Performance Through Engagement," SAGE Open, , vol. 10(4), pages 21582440209, October.
    11. Iskra Panteleeva, 2013. "Changing roles and behaviour of human resources managers in the industrial businesses," Economic Thought journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 82-96.
    12. Ravindra Hewa Kuruppuge & Ales Gregar, 2017. "Family Involvement, Employee Engagement and Employee Performance in Enterprising Family Firms," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 65(5), pages 1695-1707.
    13. Decramer, Adelien & Audenaert, Mieke & Van Waeyenberg, Thomas & Claeys, Tine & Claes, Claudia & Vandevelde, Stijn & van Loon, Jos & Crucke, Saskia, 2015. "Does performance management affect nurses’ well-being?," Evaluation and Program Planning, Elsevier, vol. 49(C), pages 98-105.
    14. Bitsch, Vera & Yakura, Elaine K., 2007. "Middle Management in Agriculture: Roles, Functions, and Practices," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 10(2), pages 1-28.
    15. Amelia Manuti & Maria Luisa Giancaspro & Monica Molino & Emanuela Ingusci & Vincenzo Russo & Fulvio Signore & Margherita Zito & Claudio Giovanni Cortese, 2020. "“Everything Will Be Fine”: A Study on the Relationship between Employees’ Perception of Sustainable HRM Practices and Positive Organizational Behavior during COVID19," Sustainability, MDPI, vol. 12(23), pages 1-17, December.
    16. García-Carbonell, Natalia & Martín-Alcázar, Fernando & Sánchez-Gardey, Gonzalo, 2016. "The views of Spanish HR managers on the role of internal communication in translating HR strategies into HRM systems," European Management Journal, Elsevier, vol. 34(3), pages 269-281.
    17. J Dawson & Neal Knight-Turvey & Andrew Neal & M West, 2004. "The Impact of an Innovative Human Resource Function on Firm Performance: the Moderating Role of Financing Strategy," CEP Discussion Papers dp0630, Centre for Economic Performance, LSE.
    18. Mick Marchington & Jane Suter, 2013. "Where Informality Really Matters: Patterns of Employee Involvement and Participation (EIP) in a Non-Union Firm," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 284-313, January.
    19. Aline Elias & Karin Sanders & Jing Hu, 2023. "The Sustainable Human Resource Practices and Employee Outcomes Link: An HR Process Lens," Sustainability, MDPI, vol. 15(13), pages 1-18, June.
    20. Leclercq-Vandelannoitte, Aurélie, 2021. "“Seeing to be seen”: The manager’s political economy of visibility in new ways of working," European Management Journal, Elsevier, vol. 39(5), pages 605-616.

    More about this item

    Keywords

    HRM Implementation; First-line Managers; HRM Effectiveness; Strategic HRM; Operational HRM;
    All these keywords.

    JEL classification:

    • F23 - International Economics - - International Factor Movements and International Business - - - Multinational Firms; International Business
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nms:mamere:1861-9908_mrev_2006_03_nehles. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nomos Verlagsgesellschaft mbH & Co. KG (email available below). General contact details of provider: http://www.nomos.de/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.