IDEAS home Printed from https://ideas.repec.org/a/ibf/gjbres/v7y2013i1p71-80.html
   My bibliography  Save this article

Job Satisfaction As A Predictor Of Organizational Citizenship Behavior: An Empirical Study

Author

Listed:
  • Samanvitha Swaminathan
  • P. David Jawahar

Abstract

Job Satisfaction at work has an influence on the level of Organizational Citizenship Behavior and in turn on work performance. The aim of this study is to determine and establish a relationship between Job Satisfaction, JS, and Organizational Citizenship Behavior, OCB, among faculty in higher education institutions. In this study we have employed the Wong’s Job Satisfaction and Organ’s Organizational Citizenship Behavior inventories to quantify the JS and OCB levels respectively. Samples from 252 faculty members in Tamil Nadu, India were used to obtain the empirical base for the study. Correlation and multiple regression analyses were used to interpret the data. Our results demonstrate that there is a positive relationship between JS and factors that constitute the OCB.

Suggested Citation

  • Samanvitha Swaminathan & P. David Jawahar, 2013. "Job Satisfaction As A Predictor Of Organizational Citizenship Behavior: An Empirical Study," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 7(1), pages 71-80.
    • Handle: RePEc:ibf:gjbres:v:7:y:2013:i:1:p:71-80
    as

    Download full text from publisher

    File URL: http://www.theibfr2.com/RePEc/ibf/gjbres/gjbr-v7n1-2013/GJBR-V7N1-2013-7.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Scott Vitell & Anusorn Singhapakdi, 2008. "The Role of Ethics Institutionalization in Influencing Organizational Commitment, Job Satisfaction, and Esprit de Corps," Journal of Business Ethics, Springer, vol. 81(2), pages 343-353, August.
    2. Brown, Donna & McIntosh, Steven, 1998. "If you're happy and you know it...job satisfaction in the low wage service sector," LSE Research Online Documents on Economics 20249, London School of Economics and Political Science, LSE Library.
    3. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
    4. Karl Aquino & William H. Bommer, 2003. "Preferential Mistreatment: How Victim Status Moderates the Relationship Between Organizational Citizenship Behavior and Workplace Victimization," Organization Science, INFORMS, vol. 14(4), pages 374-385, August.
    5. Steven W. Floyd & Bill Wooldridge, 1997. "Middle Management’s Strategic Influence and Organizational Performance," Journal of Management Studies, Wiley Blackwell, vol. 34(3), pages 465-485, May.
    6. George J. Borjas, 1979. "Job Satisfaction, Wages, and Unions," Journal of Human Resources, University of Wisconsin Press, vol. 14(1), pages 21-40.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ali H. Muhammad, 2014. "Perceived Organizational Support and Organizational Citizenship Behavior: The Case of Kuwait," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(3), pages 59-72, May.
    2. Serdar Cop & Uju Violet Alola & Andrew Adewale Alola, 2020. "Perceived behavioral control as a mediator of hotels' green training, environmental commitment, and organizational citizenship behavior: A sustainable environmental practice," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3495-3508, December.
    3. Joon-ho Kim & Seung-hye Jung & Bong-ihn Seok & Hyun-ju Choi, 2022. "The Relationship among Four Lifestyles of Workers amid the COVID-19 Pandemic (Work–Life Balance, YOLO, Minimal Life, and Staycation) and Organizational Effectiveness: With a Focus on Four Countries," Sustainability, MDPI, vol. 14(21), pages 1-31, October.
    4. Tarek A. El Badawy & Juana Cecilia Trujillo-Reyes & Mariam M. Magdy, 2017. "The Demographics¡¯ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico," Business and Management Research, Business and Management Research, Sciedu Press, vol. 6(1), pages 28-41, March.
    5. Bui Quang Hung & Tran Kiem Viet Thang & Trinh Thuy Anh, 2022. "Organizational citizenship behavior and employee performance during the Covid-19 pandemic," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(2), pages 33-43.
    6. Marek Bugdol, 2013. "Quality management and organizational behaviour (Zarzadzanie jakoscia a zachowania organizacyjne)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 11(44), pages 195-207.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Melanie K. Jones & Richard J. Jones & Paul L. Latreille & Peter J. Sloane, 2009. "Training, Job Satisfaction, and Workplace Performance in Britain: Evidence from WERS 2004," LABOUR, CEIS, vol. 23(s1), pages 139-175, March.
    2. Vicente Royuela & Jordi Suriñach, 2013. "Quality of Work and Aggregate Productivity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(1), pages 37-66, August.
    3. Andrew E. Clark, 2018. "Four Decades of the Economics of Happiness: Where Next?," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 64(2), pages 245-269, June.
    4. Daniel S. Hamermesh, 2001. "The Changing Distribution of Job Satisfaction," Journal of Human Resources, University of Wisconsin Press, vol. 36(1), pages 1-30.
    5. Damiano Fiorillo & Nunzia Nappo, 2014. "Job satisfaction in Italy: individual characteristics and social relations," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 41(8), pages 683-704, August.
    6. Peng Nie & Lanlin Ding & Alfonso Sousa-Poza, 2020. "What Chinese Workers Value: An Analysis of Job Satisfaction, Job Expectations, and Labour Turnover in China," Prague Economic Papers, Prague University of Economics and Business, vol. 2020(1), pages 85-104.
    7. Theodossiou, I. & Zangelidis, A., 2009. "Career prospects and tenure-job satisfaction profiles: Evidence from panel data," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 38(4), pages 648-657, August.
    8. Peter Sloane & Melanie Ward, 2001. "Cohort effects and job satisfaction of academics," Applied Economics Letters, Taylor & Francis Journals, vol. 8(12), pages 787-791.
    9. Robin Zoutenbier, 2016. "The impact of matching mission preferences on well-being at work," Economics of Governance, Springer, vol. 17(3), pages 295-315, August.
    10. FitzRoy, Felix & Nolan, Michael A., 2005. "Value of Work: Bargaining, Job-Satisfaction, and Taxation in a Simple GE Model," IZA Discussion Papers 1760, Institute of Labor Economics (IZA).
    11. FitzRoy, Felix & Nolan, Michael A., 2005. "Value of Work: Bargaining, Job-Satisfaction, and Taxation in a Simple GE Model," IZA Discussion Papers 1760, Institute of Labor Economics (IZA).
    12. Stavros A. Drakopoulos, 2020. "Pay Level Comparisons in Job Satisfaction Research and Mainstream Economic Methodology," Journal of Happiness Studies, Springer, vol. 21(3), pages 825-842, March.
    13. Garcia-Serrano, Carlos, 2008. "Does size matter? The influence of firm size on working conditions and job satisfaction," ISER Working Paper Series 2008-30, Institute for Social and Economic Research.
    14. Robin Zoutenbier, 2014. "The Impact of Matching Mission Preferences on Well-being at Work," Tinbergen Institute Discussion Papers 14-036/I, Tinbergen Institute.
    15. Anthea Long, 2005. "Happily Ever After? A Study of Job Satisfaction in Australia," The Economic Record, The Economic Society of Australia, vol. 81(255), pages 303-321, December.
    16. Lorenzo Cappellari & Claudio Lucifora & Giulio Piccirilli, 2004. "Union Activism, Workers’ Satisfaction and Organizational Change," LABOUR, CEIS, vol. 18(1), pages 1-28, March.
    17. David Blanchflower & Andrew Oswald, 1992. "Entrepreneurship, Happiness and Supernormal Returns: Evidence from Britain and the US," NBER Working Papers 4228, National Bureau of Economic Research, Inc.
    18. Getinet A. Haile, 2015. "Workplace Job Satisfaction in Britain: Evidence from Linked Employer–Employee Data," LABOUR, CEIS, vol. 29(3), pages 225-242, September.
    19. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
    20. Alex Bryson & Lorenzo Cappellari & Claudio Lucifora, 2004. "Does Union Membership Really Reduce Job Satisfaction?," British Journal of Industrial Relations, London School of Economics, vol. 42(3), pages 439-459, September.

    More about this item

    Keywords

    Job Satisfaction; Organizational Citizenship Behavior; Help Oriented Behavior; Courtesy;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibf:gjbres:v:7:y:2013:i:1:p:71-80. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mercedes Jalbert (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.