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Job Satisfaction As A Predictor Of Organizational Citizenship Behavior: An Empirical Study

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  • Samanvitha Swaminathan
  • P. David Jawahar

Abstract

Job Satisfaction at work has an influence on the level of Organizational Citizenship Behavior and in turn on work performance. The aim of this study is to determine and establish a relationship between Job Satisfaction, JS, and Organizational Citizenship Behavior, OCB, among faculty in higher education institutions. In this study we have employed the Wong’s Job Satisfaction and Organ’s Organizational Citizenship Behavior inventories to quantify the JS and OCB levels respectively. Samples from 252 faculty members in Tamil Nadu, India were used to obtain the empirical base for the study. Correlation and multiple regression analyses were used to interpret the data. Our results demonstrate that there is a positive relationship between JS and factors that constitute the OCB.

Suggested Citation

  • Samanvitha Swaminathan & P. David Jawahar, 2013. "Job Satisfaction As A Predictor Of Organizational Citizenship Behavior: An Empirical Study," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 7(1), pages 71-80.
    • Handle: RePEc:ibf:gjbres:v:7:y:2013:i:1:p:71-80
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    References listed on IDEAS

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    1. Scott Vitell & Anusorn Singhapakdi, 2008. "The Role of Ethics Institutionalization in Influencing Organizational Commitment, Job Satisfaction, and Esprit de Corps," Journal of Business Ethics, Springer, vol. 81(2), pages 343-353, August.
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    Citations

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    Cited by:

    1. Ali H. Muhammad, 2014. "Perceived Organizational Support and Organizational Citizenship Behavior: The Case of Kuwait," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(3), pages 59-72, May.
    2. Serdar Cop & Uju Violet Alola & Andrew Adewale Alola, 2020. "Perceived behavioral control as a mediator of hotels' green training, environmental commitment, and organizational citizenship behavior: A sustainable environmental practice," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3495-3508, December.
    3. Joon-ho Kim & Seung-hye Jung & Bong-ihn Seok & Hyun-ju Choi, 2022. "The Relationship among Four Lifestyles of Workers amid the COVID-19 Pandemic (Work–Life Balance, YOLO, Minimal Life, and Staycation) and Organizational Effectiveness: With a Focus on Four Countries," Sustainability, MDPI, vol. 14(21), pages 1-31, October.
    4. Tarek A. El Badawy & Juana Cecilia Trujillo-Reyes & Mariam M. Magdy, 2017. "The Demographics¡¯ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico," Business and Management Research, Business and Management Research, Sciedu Press, vol. 6(1), pages 28-41, March.
    5. Bui Quang Hung & Tran Kiem Viet Thang & Trinh Thuy Anh, 2022. "Organizational citizenship behavior and employee performance during the Covid-19 pandemic," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(2), pages 33-43.
    6. Marek Bugdol, 2013. "Quality management and organizational behaviour (Zarzadzanie jakoscia a zachowania organizacyjne)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 11(44), pages 195-207.

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    More about this item

    Keywords

    Job Satisfaction; Organizational Citizenship Behavior; Help Oriented Behavior; Courtesy;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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