IDEAS home Printed from https://ideas.repec.org/p/lec/lpserc/01-2.html
   My bibliography  Save this paper

Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession

Author

Listed:
  • Michael A. Shields
  • Stephen Wheatley Price

Abstract

This paper investigates the determinants of racial harassment at the workplace and its impact, via job satisfaction, on intentions to quit. Using data for ethnic minority nurses in Britain, we find that nearly 40% of nurses have experienced racial harassment from work colleagues, whilst more than 64% have suffered racial harassment from patients. The experience of racial harassment at the workplace leads to a significant reduction in job satisfaction, which, in turn, significantly increases nurses’ intentions to quit their job. These findings have important policy implications for retaining qualified nursing staff in the British National Health Service.
(This abstract was borrowed from another version of this item.)

Suggested Citation

  • Michael A. Shields & Stephen Wheatley Price, "undated". "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," Discussion Papers in Public Sector Economics 01/2, Division of Economics, School of Business, University of Leicester.
    • Handle: RePEc:lec:lpserc:01/2
    as

    Download full text from publisher

    File URL: https://www.le.ac.uk/economics/research/RePEc/lec/lpserc/pserc01-2.pdf
    Download Restriction: no
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Ward-Warmedinger, Melanie E. & Sloane, Peter J., 1999. "Job Satisfaction within the Scottish Academic Profession," IZA Discussion Papers 38, Institute of Labor Economics (IZA).
    2. Freeman, Richard B, 1978. "Job Satisfaction as an Economic Variable," American Economic Review, American Economic Association, vol. 68(2), pages 135-141, May.
    3. Andrew Clark & Yannis Georgellis & Peter Sanfey, "undated". "Job Satisfaction, Wage changes and Quits: Evidence from Germany," Economics and Finance Discussion Papers 98-06, Economics and Finance Section, School of Social Sciences, Brunel University.
    4. Stephen Pudney & Michael Shields, 2000. "Gender, race, pay and promotion in the British nursing profession: estimation of a generalized ordered probit model," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 15(4), pages 367-399.
    5. Blanchflower, David G & Oswald, Andrew J, 1998. "What Makes an Entrepreneur?," Journal of Labor Economics, University of Chicago Press, vol. 16(1), pages 26-60, January.
    6. Dennis A. Ahlburg & Christine Brown Mahoney, 1996. "The Effect of Wages on the Retention of Nurses," Canadian Journal of Economics, Canadian Economics Association, vol. 29(s1), pages 126-129, April.
    7. Mary Hampton & John Heywood, 1999. "The Determinants of Perceived Underpayment: The Role of Racial Comparisons," Review of Social Economy, Taylor & Francis Journals, vol. 57(2), pages 141-155.
    8. Brown, Donna & McIntosh, Steven, 1998. "If you're happy and you know it...job satisfaction in the low wage service sector," LSE Research Online Documents on Economics 20249, London School of Economics and Political Science, LSE Library.
    9. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
    10. repec:bla:scotjp:v:46:y:1999:i:5:p:523-51 is not listed on IDEAS
    11. Andrew E. Clark, 1996. "Job Satisfaction in Britain," British Journal of Industrial Relations, London School of Economics, vol. 34(2), pages 189-217, June.
    12. David Blackaby & Stephen Drinkwater & Derek Leslie & Philip Murphy, 1997. "A Picture of Male and Female Unemployment among Britain’s Ethnic Minorities," Scottish Journal of Political Economy, Scottish Economic Society, vol. 44(2), pages 182-197, May.
    13. George A. Akerlof & Andrew K. Rose & Janet L. Yellen, 1988. "Job Switching and Job Satisfaction in the U.S. Labor Market," Brookings Papers on Economic Activity, Economic Studies Program, The Brookings Institution, vol. 19(2), pages 495-594.
    14. David N. Laband & Bernard F. Lentz, 1998. "The Effects of Sexual Harassment on Job Satisfaction, Earnings, and Turnover among Female Lawyers," ILR Review, Cornell University, ILR School, vol. 51(4), pages 594-607, July.
    15. Michael Shields & Stephen Wheatley Price, "undated". "Ethnic Differences in the Incidence of Employer-Funded Training for Male Employees in Britain," Discussion Papers in Economics 97/6, Division of Economics, School of Business, University of Leicester.
    16. Clark, Andrew E., 1997. "Job satisfaction and gender: Why are women so happy at work?," Labour Economics, Elsevier, vol. 4(4), pages 341-372, December.
    17. Davidson, Russell & MacKinnon, James G., 1993. "Estimation and Inference in Econometrics," OUP Catalogue, Oxford University Press, number 9780195060119.
    18. Kenneth Clark & Stephen Drinkwater, 1998. "Ethnicity and Self‐Employment in Britain," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 60(3), pages 383-407, August.
    19. Keith A. Bender & Peter J. Sloane, 1998. "Job Satisfaction, Trade Unions, and Exit-Voice Revisited," ILR Review, Cornell University, ILR School, vol. 51(2), pages 222-240, January.
    20. David Blackaby & Derek Leslie & Philip Murphy & Nigel O’Leary, 1999. "Unemployment Among Britain’s Ethnic Minorities," Manchester School, University of Manchester, vol. 67(1), pages 1-20, January.
    21. repec:bla:obuest:v:60:y:1998:i:3:p:383-407:a is not listed on IDEAS
    22. repec:bla:scotjp:v:44:y:1997:i:2:p:182-97 is not listed on IDEAS
    23. Donna Brown & Steven McIntosh, 2003. "Job satisfaction in the low wage service sector," Applied Economics, Taylor & Francis Journals, vol. 35(10), pages 1241-1254.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Christian Dustmann & Francesca Fabbri & Ian Preston, 2011. "Racial Harassment, Ethnic Concentration, and Economic Conditions," Scandinavian Journal of Economics, Wiley Blackwell, vol. 113(3), pages 689-711, September.
    2. Cornelißen, Thomas & Hübler, Olaf & Schneck, Stefan, 2007. "Cyclical Effects on Job-to-Job Mobility: An Aggregated Analysis on Microeconomic Data," Hannover Economic Papers (HEP) dp-371, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
    3. Pudney, Stephen & Conti, Gabriella, 2008. "If you’re happy and you know it, clap your hands! Survey design and the analysis of satisfaction," ISER Working Paper Series 2008-39, Institute for Social and Economic Research.
    4. Thomas Cornelißen, 2009. "The Interaction of Job Satisfaction, Job Search, and Job Changes. An Empirical Investigation with German Panel Data," Journal of Happiness Studies, Springer, vol. 10(3), pages 367-384, June.
    5. Sarah Brown & Karl Taylor, 2005. "Bullying, Education and Labour Market Outcomes: Evidence from the National Child Development Study," Working Papers 2005015, The University of Sheffield, Department of Economics, revised Aug 2005.
    6. Andersson, Frederik & Konrad, Kai A., 2001. "Globalization and human capital formation [Globalisierung und Humankapitalinvestitionen]," Discussion Papers, Research Unit: Market Processes and Governance FS IV 01-01, WZB Berlin Social Science Center.
    7. Glover, Stephen & Gott, Ceri & Loizillon, Anaïs & Portes, Jonathan & Price, Richard & Spencer, Sarah & Srinivasan, Vasanthi & Willis, Carole, 2001. "Migration: an economic and social analysis," MPRA Paper 75900, University Library of Munich, Germany.
    8. Petri Böckerman & Pekka Ilmakunnas, 2004. "Job Disamenities, Job Satisfaction and on-the-Job Search: Is There a Nexus?," Working Papers 208, Työn ja talouden tutkimus LABORE, The Labour Institute for Economic Research LABORE.
    9. Carlsen, Fredrik & Langset, Bjørg & Rattsø, Jørn & Stambøl, Lasse, 2009. "Using survey data to study capitalization of local public services," Regional Science and Urban Economics, Elsevier, vol. 39(6), pages 688-695, November.
    10. Shields, Michael A. & Ward, Melanie, 2001. "Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intentions to quit," Journal of Health Economics, Elsevier, vol. 20(5), pages 677-701, September.
    11. Böckerman, Petri & Ilmakunnas, Pekka, 2006. "Interaction of job disamenities, job satisfaction, and sickness absences: Evidence from a representative sample of Finnish workers," MPRA Paper 1800, University Library of Munich, Germany.
    12. Nguyen, Anh & Taylor, Jim & Bradley, Steve, 2003. "Relative pay and job satisfaction: some new evidence," MPRA Paper 1382, University Library of Munich, Germany.
    13. Brown, Sarah & Taylor, Karl, 2008. "Bullying, education and earnings: Evidence from the National Child Development Study," Economics of Education Review, Elsevier, vol. 27(4), pages 387-401, August.
    14. José Vieira & João Couto & Maria Teresa Borges-Tiago, 2004. "Wages and Job Satisfaction in Portugal," ERSA conference papers ersa04p667, European Regional Science Association.
    15. Antecol, Heather & Cobb-Clark, Deborah, 2006. "The sexual harassment of female active-duty personnel: Effects on job satisfaction and intentions to remain in the military," Journal of Economic Behavior & Organization, Elsevier, vol. 61(1), pages 55-80, September.
    16. Frijters, Paul & Shields, Michael A. & Theodoropoulos, Nikolaos & Wheatley Price, Stephen, 2003. "Testing for Employee Discrimination Using Matched Employer-Employee Data: Theory and Evidence," IZA Discussion Papers 807, Institute of Labor Economics (IZA).
    17. Paul Frijters & Michael A. Shields & Stephen Wheatley Price, 2007. "Investigating the quitting decision of nurses: panel data evidence from the british national health service," Health Economics, John Wiley & Sons, Ltd., vol. 16(1), pages 57-73, January.
    18. Diaz-Serrano, Luis & Vieira, José António Cabral, 2005. "Low Pay, Higher Pay and Job Satisfaction within the European Union: Empirical Evidence from Fourteen Countries," IZA Discussion Papers 1558, Institute of Labor Economics (IZA).
    19. Paul Frijters & Michael A. Shields & Stephen Wheatley Price & Nikolaos Theodoropoulos, 2006. "Testing for Employee Discrimination in Britain using Matched Employer-Employee Data," University of Cyprus Working Papers in Economics 8-2006, University of Cyprus Department of Economics.
    20. Federica Origo & Laura Pagani, 2006. "Is Work Flexibility a Stairway to Heaven? The Story Told by Job Satisfaction in Europ," Working Papers 97, University of Milano-Bicocca, Department of Economics, revised Jun 2006.
    21. Michela Ponzo, 2012. "On-the-job Search in Italian Labor Markets: An Empirical Analysis," International Journal of the Economics of Business, Taylor & Francis Journals, vol. 19(2), pages 213-232, July.
    22. Bauer, Thomas K., 2004. "High Performance Workplace Practices and Job Satisfaction: Evidence from Europe," IZA Discussion Papers 1265, Institute of Labor Economics (IZA).
    23. Antecol, Heather & Barcus, Vanessa E. & Cobb-Clark, Deborah, 2009. "Gender-biased behavior at work: Exploring the relationship between sexual harassment and sex discrimination," Journal of Economic Psychology, Elsevier, vol. 30(5), pages 782-792, October.
    24. Böckerman, Petri & Ilmakunnas, Pekka & Jokisaari, Markku & Vuori, Jukka, 2008. "Who stay unwillingly in a job?," MPRA Paper 11066, University Library of Munich, Germany.
    25. Antecol, Heather & Barcus, Vanessa E. & Cobb-Clark, Deborah A., 2007. "Gender-Biased Behavior at Work: What Can Surveys Tell Us About the Link Between Sexual Harassment and Gender Discrimination?," IZA Discussion Papers 2647, Institute of Labor Economics (IZA).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Michael A. Shields & Melanie E. Ward, "undated". "Improving Nurse Retention in the British National Health Service: The Impact of Job Satisfaction on Intentions to Quit," Discussion Papers in Public Sector Economics 00/3, Division of Economics, School of Business, University of Leicester.
    2. Shields, Michael A. & Ward, Melanie, 2001. "Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intentions to quit," Journal of Health Economics, Elsevier, vol. 20(5), pages 677-701, September.
    3. Aysit Tansel & Saziye Gazîoglu, 2014. "Management-employee relations, firm size and job satisfaction," International Journal of Manpower, Emerald Group Publishing, vol. 35(8), pages 1260-1275, October.
    4. Vicente Royuela & Jordi Suriñach, 2013. "Quality of Work and Aggregate Productivity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(1), pages 37-66, August.
    5. Saziye Gazioglu & Aysit Tansel, 2006. "Job satisfaction in Britain: individual and job related factors," Applied Economics, Taylor & Francis Journals, vol. 38(10), pages 1163-1171.
    6. Frijters, Paul & Shields, Michael A. & Theodoropoulos, Nikolaos & Wheatley Price, Stephen, 2003. "Testing for Employee Discrimination Using Matched Employer-Employee Data: Theory and Evidence," IZA Discussion Papers 807, Institute of Labor Economics (IZA).
    7. Paul Frijters, 2003. "Testing for Employee Discrimination using Matched Employer-Employee Data: Theory and Evidence," Paul Frijters Discussion Papers 2003-1, School of Economics and Finance, Queensland University of Technology.
    8. Antecol, Heather & Cobb-Clark, Deborah, 2006. "The sexual harassment of female active-duty personnel: Effects on job satisfaction and intentions to remain in the military," Journal of Economic Behavior & Organization, Elsevier, vol. 61(1), pages 55-80, September.
    9. Theodossiou, I. & Vasileiou, E., 2007. "Making the risk of job loss a way of life: Does it affect job satisfaction?," Research in Economics, Elsevier, vol. 61(2), pages 71-83, June.
    10. Theodossiou, I. & Zangelidis, A., 2009. "Career prospects and tenure-job satisfaction profiles: Evidence from panel data," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 38(4), pages 648-657, August.
    11. Getinet A. Haile, 2015. "Workplace Job Satisfaction in Britain: Evidence from Linked Employer–Employee Data," LABOUR, CEIS, vol. 29(3), pages 225-242, September.
    12. Fabra, M. Eugenia & Camisón, Cesar, 2009. "Direct and indirect effects of education on job satisfaction: A structural equation model for the Spanish case," Economics of Education Review, Elsevier, vol. 28(5), pages 600-610, October.
    13. Mohanty, Madhu, 2019. "Effects of job satisfaction on the worker's wage and weekly hours: A simultaneous equations approach," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 79(C), pages 27-42.
    14. Benno Torgler, 2011. "Work Values in Western and Eastern Europe," CREMA Working Paper Series 2011-22, Center for Research in Economics, Management and the Arts (CREMA).
    15. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
    16. Clark, Andrew E., 1999. "Are wages habit-forming? evidence from micro data," Journal of Economic Behavior & Organization, Elsevier, vol. 39(2), pages 179-200, June.
    17. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
    18. Heather Antecol & Deborah Cobb-Clark, 2009. "Racial harassment, job satisfaction, and intentions to remain in the military," Journal of Population Economics, Springer;European Society for Population Economics, vol. 22(3), pages 713-738, July.
    19. Ricardo Pagán & Miguel Malo, 2009. "Job satisfaction and disability: lower expectations about jobs or a matter of health?," Spanish Economic Review, Springer;Spanish Economic Association, vol. 11(1), pages 51-74, March.
    20. Heather Dickey & Verity Watson & Alexandros Zangelidis, 2011. "Job satisfaction and quit intentions of offshore workers in the UK North Sea oil and gas industry," Scottish Journal of Political Economy, Scottish Economic Society, vol. 58(5), pages 607-633, November.

    More about this item

    JEL classification:

    • J15 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Minorities, Races, Indigenous Peoples, and Immigrants; Non-labor Discrimination
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J71 - Labor and Demographic Economics - - Labor Discrimination - - - Hiring and Firing

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:lec:lpserc:01/2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Abbie Sleath (email available below). General contact details of provider: https://edirc.repec.org/data/deleiuk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.